Vision and Scope Document

for CoolSchool
Project: Video portal
Version 1.0 First draft
08 March, 2024

Version History

Version Date Description Author

1.0 2021-09-03 Initial draft John Doe

1.1
Table of Content

1. Business Requirements
a. Background
b. Business Opportunity
c. Business Objectives and Success Criteria
d. Customer and Market Needs
e. Business Risks

2. Vision of the Solution

a. Vision Statement
b. Major Features
c. Assumptions and Dependencies

3. Scope of the Solution

a. Scope of Initial Release
b. Scope of Subsequent Releases
c. Limitations and Exclusions

4. Business Context
a. Stakeholder Profiles
b. Project Priorities
c. Operating Environment
 1. Business Requirements

a. Background:

The proliferation of online learning platforms and the increasing demand for flexible education
options have prompted the need for an efficient solution to facilitate remote learning in IT
schools. Traditional classroom settings often pose limitations in terms of accessibility and
scalability, hindering the dissemination of knowledge to a wider audience. Recognizing this
gap, the decision was made to develop a comprehensive service that enables IT schools to
seamlessly upload videos of lectures conducted by administrators and provide students with
access to these educational resources. This initiative aims to enhance the learning experience
by leveraging digital technology to overcome geographical barriers, accommodate diverse
learning styles, and promote continuous learning in the field of information technology.

d. Business Opportunity

By providing IT schools with a centralized platform to upload, manage, and disseminate video
lectures, this service addresses critical pain points such as geographical limitations,
scheduling conflicts, and resource constraints inherent in traditional classroom settings.
Furthermore, the service enables students to access lectures at their convenience, fostering
a self-paced learning environment conducive to individualized learning styles and preferences.

From a business perspective, this service offers multiple revenue streams, including
subscription-based models for schools, premium features for enhanced functionality, and
potential partnerships with educational content providers. Additionally, the platform can
generate valuable insights into user engagement, content preferences, and performance
metrics, empowering schools to optimize their educational offerings and drive student
success.

Overall, the convergence of technological innovation and educational demand presents a

prime business opportunity for developing a service that empowers IT schools to leverage
digital technology to enhance the learning experience, expand their reach, and stay
competitive in the evolving landscape of education.

e. Business Objectives and Success Criteria

Business Objectives:
1. Market goal: Acquire a diverse customer base of IT schools, including both established
institutions and emerging educational startups, by showcasing the value proposition and
unique features of the service.

2. Revenue Generation: Achieve sustainable revenue streams through subscription-based

models, premium features, and strategic partnerships, ensuring the long-term viability and
profitability of the service.

3. Continuous Improvement: Iterate and enhance the service based on user feedback,
technological advancements, and market trends, ensuring ongoing relevance and
competitiveness in the rapidly evolving landscape of digital education.

Success Criteria:

1. Market Share: Attain a minimum market share of 15% within the target demographic of IT
schools within the first year of operation, as measured by customer acquisitions and industry
surveys.

2. Customer Retention: Achieve a customer retention rate of at least 80% annually, indicating
high satisfaction levels and loyalty among existing users.

3. Revenue Growth: Generate a minimum of $200 000 in annual revenue within the first three
years of operation, with consistent growth projections thereafter.

4. Product Enhancements: Implement at least three significant product enhancements or

feature updates per year, based on user feedback and market demands, to ensure continuous
innovation and competitiveness.

d. Customer and Market Needs

Customer Needs:

1. Convenience: IT school administrators seek a solution to upload and manage video

lectures, allowing them to efficiently deliver educational content to students without the
constraints of traditional classroom settings.

2. Flexibility: Students require flexibility in accessing educational materials, enabling them to

learn at their own pace and schedule, regardless of geographical location or time constraints.

3. Usability: Users are using different types of devices to watch the video, the solution should
provide the possibility to choose different video resolutions.

Market Needs:

1. Remote Learning Solutions: With the increasing demand for remote education options,
there is a growing market need for digital platforms that facilitate the delivery of educational
content outside the confines of traditional classroom settings.
2. Scalable Solutions: IT schools require scalable solutions that can accommodate varying
levels of demand and usage, allowing them to expand their educational offerings and reach a
broader audience of students without compromising performance or user experience.

3. Compliance and Security: With data privacy regulations becoming increasingly stringent,
there is a market need for platforms that prioritize compliance with security standards and
safeguard the confidentiality and integrity of user data.

4. Analytics and Insights: Educational institutions value platforms that provide actionable
insights into user engagement, content performance, and learning outcomes, enabling them
to optimize their educational offerings and drive student success.

e. Business Risks
1. Technical Challenges: The development and maintenance of a sophisticated video lecture
platform may encounter technical hurdles such as compatibility issues, server downtime, or
software bugs, which could disrupt service delivery and impact user satisfaction.

2. Security Vulnerabilities: Data breaches, cyberattacks, or unauthorized access to user

information pose significant risks to the integrity and confidentiality of the platform, potentially
leading to legal liabilities, reputational damage, and loss of trust among stakeholders.

3. Market Competition: The proliferation of competing educational platforms, learning

management systems and technological advancements in the e-learning industry may pose
challenges in attracting and retaining customers, necessitating continuous innovation and
differentiation strategies to stay ahead of the competition.

4. Regulatory Compliance: Evolving data privacy regulations and compliance requirements

may impose additional operational burdens and costs on the business, requiring robust
policies, procedures, and safeguards to ensure adherence to legal standards and mitigate
regulatory risks.

5. Financial Constraints: Budget constraints, unforeseen expenses, or fluctuations in market

conditions may impact the financial stability and sustainability of the business, necessitating
prudent financial management and contingency planning to mitigate financial risks.
2. Vision of the Solution

a. Vision Statement

The vision of the IT School Video Lecture Service is to provide a comprehensive platform
that empowers IT schools to seamlessly upload, manage, and distribute video lectures to
students, fostering a dynamic learning environment.

The solution architecture diagram illustrates the underlying infrastructure and components of
the IT School Video Lecture Service, providing a high-level overview of the system's design
and functionality.

The architecture diagram serves as a blueprint for developers, administrators, and

stakeholders, guiding the implementation and evolution of the platform to meet the evolving
needs of the educational landscape.

Architecture diagram

Components description: TBD

b. Major Features
1. User Authentication:

Secure login using username and password for administrators and students.

Optionally, support for two-factor authentication for enhanced security.

2. Video Upload:

Simple drag-and-drop interface for administrators to upload video lectures.

Automatic categorization of lectures based on subject or topic.

3. Student Viewing:

Clean and intuitive dashboard for students to browse and access lectures.

Option to mark lectures as favorites for quick access.

4. Search and Filter:

Quick search bar with auto-complete functionality for finding lectures by title or keyword.

Filter options to refine search results by date, duration, or instructor.

5. Security:

Encryption of user data in transit and at rest to protect against unauthorized access.

Regular security audits and updates to ensure compliance with industry standards and
regulations.

c. Assumptions and Dependencies

1. Assumptions:

The Active Directory service is operational and configured to issue access tokens securely to
authenticated users.

The API Gateway service is set up with appropriate authorization mechanisms to validate
access tokens and authorize access to DynamoDB resources.

DynamoDB is provisioned with the necessary tables and indexes to store video metadata and
URLs securely.

S3 buckets are configured with proper permissions and access controls to restrict access to
authorized users and prevent unauthorized access to video content.
Lambda functions are implemented to handle video transcoding tasks efficiently and reliably,
ensuring seamless playback across different devices and network conditions.

2. Dependencies:

API Gateway: The API Gateway service acts as a gateway for accessing DynamoDB
resources and relies on proper configuration and integration with other AWS services.

S3 Bucket: The S3 bucket serves as the storage backend for video content and depends on
proper configuration, permissions, and access controls to ensure data security and integrity.

Lambda: The Lambda service is responsible for video transcoding tasks and depends on
proper implementation, resource allocation, and integration with other services to perform
efficiently and reliably.

3. Scope of the Solution

a. Scope of Initial Release

The initial release of the system will focus on delivering core functionality to enable
administrators to upload video lectures, students to access these lectures, and basic security
measures to protect user data and content integrity. The scope includes:

1. User Authentication: Implementing authentication to ensure secure access to the system.

2. Video Upload and Storage: Providing a mechanism for administrators to upload video
lectures.

3. Lecture Access: Allowing students to view uploaded lectures.

4. Basic Security Measures: Implementing encryption for data in transit and at rest, along with
access controls to restrict unauthorized access to content.

b. Scope of Subsequent Releases

Subsequent releases will focus on enhancing and expanding the functionality of the system
based on user feedback and evolving requirements. The scope of future releases may include:

1. Enhanced User Experience: Improving the user interface for both administrators and
students to enhance usability and accessibility, by adding filters and search.

2. Advanced Security Features: Implementing additional security measures such as role-

based access control, audit logging, and threat detection. Roles should be added: Teacher,
Faculty Admin, and School Manager.
3. Analytics and Reporting: Introducing analytics capabilities to track user engagement,
content performance, and learning outcomes, along with reporting tools for administrators.

4. Mobile and Offline Access: Developing mobile applications and offline viewing capabilities
to enable access to lectures on-the-go and in low-connectivity environments.

c. Limitations and Exclusions

The system has certain limitations and exclusions that should be acknowledged:

1. Live Streaming: The system does not support live streaming of lectures; it only provides
access to pre-recorded video content.

2. Interactive Features: The initial release does not include interactive features such as
quizzes, discussions, or real-time collaboration.

3. Scalability Constraints: While the system is designed to be scalable, there may be

limitations in handling extremely high volumes of concurrent users or content uploads.

4. External Dependencies: The functionality of the system is dependent on the availability and
proper functioning of external services such as Active Directory, API Gateway, DynamoDB,
S3, Lambda, and others. Any disruptions or outages in these services may impact system
functionality.

5. Regulatory Compliance: The system ensures basic security measures to protect user data;
however, full compliance with industry-specific regulations (e.g., GDPR) may require
additional configuration and customization.
4. Business Context
a. Stakeholder Profiles

Stakeholder profiles provide an overview of the key individuals or groups who have a vested
interest in the success of the project. Understanding their roles, responsibilities, and
expectations is crucial for effective project management and stakeholder engagement. The
stakeholder profiles for the system discussed above may include:

School Owner: Ultimately responsible for the strategic direction and financial viability of the IT
school, including decisions related to technology investments and resource allocation for
educational initiatives.

Financial Director: Responsible for budgeting, financial planning, and oversight of financial
resources within the IT school, including funding allocation for IT projects and ensuring
financial sustainability.

IT School Administrators: Responsible for managing the upload and organization of video
lectures, ensuring the smooth operation of the platform, and providing support to students and
faculty.

Students: End users of the platform who access and engage with video lectures to enhance
their learning experience in information technology.

IT School Management: Overseeing the implementation and adoption of the platform within
the IT school, providing strategic direction, and allocating resources as needed.

Developers and Technical Team: Responsible for designing, developing, deploying, and
maintaining the technical infrastructure and functionality of the platform.

External Partners or Vendors: Providers of external services or technologies that integrate

with or support the functionality of the platform, such as Active Directory, AWS services, or
content delivery networks (CDNs).

b. Project Priorities

Project priorities outline the key objectives and focus areas that guide decision-making and
resource allocation throughout the project lifecycle. The project priorities for the system
discussed above may include:

User Experience: Prioritizing the development of user interfaces and navigation to enhance
user satisfaction and engagement.
Security and Compliance: Ensuring the implementation of robust security measures and
compliance with data protection regulations to protect user data and maintain trust.

Scalability and Performance: Designing the platform to be scalable and resilient, capable of
accommodating growing user and content loads while maintaining optimal performance.

Functionality and Features: Delivering core functionality to enable administrators to upload

video lectures, students to access content, and additional features to enhance the learning
experience.

c. Operating Environment

The operating environment provides context on the external factors and conditions that may
impact the project's execution and success. Understanding the operating environment helps
identify potential risks, opportunities, and constraints that need to be addressed. The operating
environment for the system discussed above may include:

Technological Landscape: TBD

The availability and maturity of technologies, platforms, and tools that support the
development and deployment of the system.

Regulatory Framework: TBD

Compliance requirements and regulations governing data privacy, security, and accessibility
that may impact system design and implementation.

Competitive Landscape: TBD

The presence of competing solutions or alternative approaches in the market that may
influence user adoption, differentiation strategies, and market positioning.

Organizational Culture: TBD

The values, norms, and practices within IT schools and educational institutions that may affect
the acceptance and adoption of the platform among administrators, faculty, and students.

Economic Factors: TBD

Budgetary constraints, funding opportunities, and market conditions that may impact resource
allocation, project financing, and sustainability.