REPUBLIC OF THE PHILIPPINES

Bangsamoro Autonomous Region in Muslim Mindanao

Ministry of Basic, Higher and Technical Education
Technical Education and Skills Development
Regional Manpower Development Center
Brgy. Rebuken, RMD Compound, Sultan Kudarat, Maguindanao

OFFICE ORDER No. ___

Series of 2022

SUBJECT : Designation of Customer Service Office (CSO) to Serve as Public Assistance

Counter (PAC) Officers of the Day for the Month of October 2022.

EFFECTIVITY: October 03, 2022

DATE : September 14, 2022

___________________________________________________________________________________

In the interest of service, the Trainers and Staffs of RMDC

are scheduled to serve as Customer Service Officers and manage the Public Assistance
Counter (PAC) from Mondays to Fridays, except holidays and work suspension for the
month of October 2022 following the given schedule below:

For your information and reference

Regional Manpower Development Center

Officers of the Day
Date 7:30am–12:30pm 12:30pm–4:00pm
3(Monday) Masnar A. Kamaludin Noe C. Juanitez
4(Tuesday) Aljibar A. Tangkian Roger J. Nuluddin
5(Wednesday) Mark P. Barber Mama P. Hadjiomal
6(Thursday) Mohammad Sueb M. Utto Nasrulyaken B. Pagayukan
7(Friday) Sanao M. Katuya Mubarak-Evren H. Ibil
10(Monday) Bienvenido K. Gabriel Jr. Leizel C. Yano
11(Tuesday) Shirley G. Panglima Efren H. Samsudin
12(Wednesday) Ferdinand S. De Roma Joel Claro O. Castañeda
13(Thursday) Leomar F. Montehermoso Edisa M. Mudsor
14(Friday) Normie S. Muhamad Masnar A. Kamaludin
17(Monday) Aljibar A. Tangkian Roger J. Nuluddin
18(Tuesday) Noe C. Juanitez Mama P. Hadjiomal
19(Wednesday) Mark P. Barber Mohammad Sueb M. Utto
20(Thursday) Nasrulyaken B. Pagayukan Bienvenido K. Gabriel Jr.
21(Friday) Mubarak-Evren H. Ibil Sanao M. Katuya
24(Monday) Efren H. Samsudin Shirley G. Panglima
25(Tuesday) Joel Claro O. Castañeda Ferdinand S. De Roma
26(Wednesday) Edisa M. Mudsor Leomar F. Montehermoso

Brgy.Rebuken,RMD Compound, Sultan Kudarat, Maguindanao, Philippines 9600

barmm@tesda.gov.ph • +63 (64) 42-4272
Facebook: @MBHTETESDBARMM
 REPUBLIC OF THE PHILIPPINES
Bangsamoro Autonomous Region in Muslim Mindanao
Ministry of Basic, Higher and Technical Education
Technical Education and Skills Development
Regional Manpower Development Center
Brgy. Rebuken, RMD Compound, Sultan Kudarat, Maguindanao

27(Thursday) Normie S. Muhamad Mama P. Hadjiomal

28(Friday) Bienvenido K. Gabriel Jr. Masnar A. Kamaludin
31(Monday) Mark P. Barber Mubarak-Evren H. Ibil

As such, Officer of the Day is in charge of the following task and responsibilities:
1. Welcomes and assists visitors or guest upon arrival;
2. Ensures customer requirements is identified and achieved;
3. Receives/acknowledges all customer queries, request for service, feedback commendations and
complaints;
4. Requests the customer to fills-out Customer Feedback Form after transactions;
5. Ensures public assistance counter is clean and orderly;
6. Performs such other functions as may be authorized.

The Customer Service Officer (CSO) assigned for the day shall not leave PAC Vacant. In case of
emergencies, outside engagements, absences request for someone to cover your shift.

ALJIBAR A. TANGKIAN Dir. JONAIB M. USMAN, Ed.D.

Customer Satisfaction Focal RMDC Center Administrator

Brgy.Rebuken,RMD Compound, Sultan Kudarat, Maguindanao, Philippines 9600

barmm@tesda.gov.ph • +63 (64) 42-4272
Facebook: @MBHTETESDBARMM