Synexis

Mainly will use set up and manage

 Click on room code (must match the opera one)

Detail name  save

Description

 If green it is live
 Change the names here too
 Go into each specific line and change

Policies
 If you want to change a rate code to have a specific policy, move left to right

Rates
 Rat econfig
 If you cant find a code (maybe inactive/active)
 Click pencil
 Type in
o Corp needs to be negotiated
o Keep code to PMS similar
 Mark if commissionable or not
 Where is it derived from? Can make a default for specifics
 If you cant find specific code ther might be a LOS on or lead time booking
 Description
o If it is a gds make sure good description
 Assignment
o Select room to sell and drag right
 Channel assignment
o Make sure same ones click as on the top
o Confidential for a member rate or promo rate
o Need voice ( if call center) pms, booking engine, and mobine
 ? connect channel
o OTA is here
o If it is nto here u need to contact synxis
 Rate access (don’t click)
  Load rate
o Related tasks
o Rate pricing
o Add Floor and CL, STD, decimal
o Edit the offer , LOS you can add
o Mkee sure all the room types needed are selecte d
o Make sure of the additional % or what not off is ok

Corp rate codes

 Type ntegotated
 Class : negotiated
 Consorta, you can derive from a main consortia plan
 Confidential to not be online
 No channel connect only OTA and GDS? )

Rate pricing
 Name the seasons
 Select date range ( put floor price)
 Put contracted rate for FL and CL, but CL is contracted
 Click down arrow to change all future rate
 Create blackout dates

Rate changing
 Manage
 Avail
 Rate override
 Select rate to change
 Click override rate pricing
 Click save

Restrictions
 Manage
 Avail
 Stay restrictions

Close the hotel

 Adv stay
  Date range
 Close
 Save
 If want to just close OTAs you do channel connect

Room Restrictions
 Same way as above but if you don’t see it click room and generate

Verify rate issues

 Manage
 Pricing view
 Click room
 Click room type
 Chec kavailability
 Scroll down

To fix issues
 Go back to the stay restriction
 Then click then save
 The remove click bottom

Reports
 Report
 Channel
 Channel prodc
 General report
 Manage reservation
 R is confirm
 X is cancel

Promotions
 Rate
 Promotion
 Activate the slash pricing
 Add new branch
 Set up effective start dates and end date
 Effective #
Booking Links
 Synxis bookin engine
 Type
 Company
 Promo
 Company
 Type
 Access
 Generate link
 Promo should be rate code or group name

Interface health center

 By channel
 Channel ota activation
 Product

Is rate live
 Rate
 GDS LOS viewership
 Gds rate translation
 Click code
 View
 If green it is live

If not green
 Search corp
 Contain: put in the company
 Clikc add work request
 Click create rate translation
 If PCCc code, type in the office ID
 If not recognized, add ** at end
 All the way at the bottom you find name, sleect box, submit work request, should be fixed in 24
hours or less

Copy rate
 Rate copy
 Double click
 Scroll down same hotel
 Click rate confi
 Change rate code**
 Find rate in rate config