Course Fee (2 days)

RM 1,166 nett/pax
HRDF Claimable

HR SOLUTIONS WORKSHOP ON
CONDUCTING AN EFFECTIVE
TRAINING NEEDS ANALYSIS
(TNA) FOR OPERATIONS
18 & 19 September 2019 I 9.00am - 5.00pm
Hotel Istana, Kuala Lumpur
OVERVIEW
Many businesses fail to recognise the value of training to improve competitiveness. The training efforts in many
organisations are often wasted as a result of poor or non-existent needs assessment.
A Training Needs Analysis (TNA) is a process by which an organisation’s needs are identified and articulated. This TNA
workshop is designed to help the HR practitioners to identify an organisation’s goals and its effectiveness in reaching these
goals, discrepancies or gaps between an employee’s skills and the skills required for effective current job performance and
discrepancies or gaps between an employee’s skills and the skills needed to perform the job successfully in future.

COURSE OUTLINE WHO SHOULD ATTEND

DAY 1 • Operation / Production / Supply Chain & QA Manager
1. Determine scope of Training Needs Analysis • HR Practitioner
• Organisation • HR Managers / Executive
• Department • Training Manager / Executive
• Individual • Head of Department (HODs)
2 Organisational SWOT Analysis
3. What is Competency Profiling or Skill Matrix? TRAINING FORMAT
4. Quantitative & Qualitative Data Gathering This programme will be conducted using active and
5. Data Gathering Techniques participative learning concept. Thus, there will be a short
6. Types of Data to be gathered by Organisation/ Department/ lecture followed by a discussion in order to improve
Individual participants understanding.
7. Tools for Effective Data Analysis
8. Departmental KPI Analysis
9. Performance Gap Analysis TRAINER PROFILE
• Skills
MR. SELVAGANABATHY ALAGIRISAMY
• Knowledge
• Attitude
Selvaganabathy or fondly known as SG is a consultant,
10. Analysis of Probable Causes (People, Process, Procedure)
assessor and trainer. He brings along with him a wealth of
Workshop 1: Organisational Swot Analysis
experience in various fields including development,
Workshop 2: Identification Of Scope For Data Analysis
implementation and consulting for Quality Management
Systems (ISO 9001:2008 & ISO 13485:2003) and Laboratory
DAY 2
Quality Management System (ISO/IEC 17025:2017) in both
1. Leadership Quality Assessment
Chemistry and Microbiology Labs. He also carries
2. Performance Appraisal Assessment & Review
numerous experience in implementation and sustaining
3. Identify Skills, Knowledge and Attitude Needed to close gaps
Good Manufacturing Practices Standard or known
4. Identify Possible and Effective Solution/ Intervention
commonly as GMP (PIC/S, WHO & TGA) for
• Training
pharmaceutical and food.
• Non training – Industry Best Practices
5. Reporting of TNA Trainings at three levels
SG has strong exposure in quality management systems,
• Organisation
quality tools development, human capital development
• Department
such as training needs analysis (HRDF approved Lead TNA
• Individual
Consultant), and soft skills such as business
6. Identify Target Participants
communication skills.
7. Prioritisation of Training Timing
8. Preparation of Training Calendar
Having served various multinational corporations, SG
9. Reporting to management of findings
carries with him a vast knowledge and expertise in several
Workshop 3: Leadership Assessment Survey/Questionnaire
types of industries that includes pharmaceuticals, food,
Workshop 4: Identification & Prioritisation Of Training
tobacco, health supplements, printing, calcium
10. Written Knowledge Assessment carbonate, industrial chemicals and automotive.

TO REGISTER, PLEASE CONTACT

Ms. Kasturi Devi CML : 03-2096 4627 I kasturidevi@hrdf.com.my
Ms. Halwani : 03-2096 4652 I halwani@hrdf.com.my MY HRDF @myhrdf myhrdf HRDF
Malaysia
HRDF
Malaysia

Visit: www.hrdf.com.my I www.nhrc.com.my