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1. What is one of the primary goals of communication?

a. Confusion

b. Misunderstanding

c. Clarity

d. Ambiguity

2. In communication, the goal of persuasion is to:

a. Confuse the audience

b. Convince or influence

c. Create barriers

d. Avoid feedback

3. Which of the following is a goal of interpersonal communication?

a. Isolation

b. Connection and understanding

c. Ambiguity

d. Noise

4. What is the purpose of informative communication?

a. To confuse the audience

b. To entertain only

c. To provide information and knowledge

d. To create barriers
5. The goal of communication in conflict resolution is to:

a. Escalate the conflict

b. Suppress emotions

c. Achieve understanding and resolution

d. Avoid communication altogether

6. What is a common barrier to effective communication?

a. Active listening

b. Clarity

c. Noise

d. Open communication channels

7. Language barriers in communication may arise due to:

a. Clear language

b. Multilingualism

c. Shared vocabulary

d. Misinterpretation of words

8. Which of the following is an example of a physical barrier to communication?

a. Active listening

b. Distance between communicators

c. Open communication channels

d. Shared language

9. Selective perception is a barrier that involves:


a. Considering all information equally

b. Ignoring certain information based on personal biases

c. Open-mindedness

d. Effective listening

10. What role does emotional state play as a barrier to communication?

a. Enhances communication

b. Acts as a facilitator

c. Can distort the interpretation of messages

d. Promotes understanding

11. Cultural differences can act as barriers to communication by:

a. Fostering mutual understanding

b. Facilitating easy communication

c. Causing misinterpretation of gestures and symbols

d. Breaking down communication channels

12. Which of the following is a psychological barrier to communication?

a. Open communication channels

b. Trust and rapport

c. Prejudice and stereotypes

d. Active listening skills

13. Noise in communication refers to:

a. Physical sounds only


b. Any interference that distorts the message

c. Clear and effective messages

d. Effective feedback

14. The lack of feedback in communication can result in:

a. Enhanced understanding

b. Miscommunication and uncertainty

c. Clarity

d. Reduced noise

15. Which communication barrier involves avoiding a difficult conversation or topic?

a. Semantic barrier

b. Filtering

c. Emotional barrier

d. Avoidance barrier

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