SynergyLabs

AGILE PODs

Oct 23
Customer Testimonials

On the outset, I would like to thank and congratulate SYNERGYLABS has played an instrumental
you for executing our IDP process, you never let your role in improving our sales capabilities
professionalism and commitment wane. Kudos to across geographies.
your team, for executing the jobs given - with a lot of We being a part of SYNERGYLABS,
effort and within the time frame that was committed. SYNERGYLABS being a part of us, that’s what
The regular follow-ups and the team was portraying helps us succeed
the highest standard quality of work and we are
highly satisfied. We definitely recommend Vice President
SynergyLabs to all our associates MYLOANCARE
Project Manager
AAVAS FINANCIAL

The communication with SYNERGYLABS has

As our trusted implementation partner, SYNERGYLABS
has helped ensure timely integration and business
transformation that can empower Kohesiv as an
‘intelligent enterprise’ with leading solutions
always been open and transparent and this
has created a lot of trust in the relationship. I
can tell you it has been a pleasure to work
with SYNERGYLABS

CEO Managing Director

KOHESIVE IPSAA Holding

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Case Studies

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Case Study

Keyway (ERP Solution)

Keyway ERP was developed for Windoware Pty, Australia, they are one of the largest supplier of custom blind and furnishings to Bunnings
and work with 500+ retailers for made to order blinds and other home furnishing products.

Key Challenges

o Existing ERP was a custom developed solution

with 15+ years of legacy and processing orders
worth 50+ Million AUD
o Windoware needed a solution which can handle
their made to order business and still be
compatible with their legacy ERP (SWISH).
o Windoware needed to ensure their straight
through EDI keeps on working with Bunnings and
other retail customers.
o ERP Needs to support custom made to order
products with selection of fabric, sizes and
options, Generate bill of material and customer
and internal pricing automatically.
o Their current order pipeline was email with
scanned paper forms and excel sheet, which
their customer supports used to enter manually
in SWISH

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Case Study

Keyway (ERP Solution)

Solution
o SynergyLabs proposed a gradual development approach, starting with Migration the current ERP
database from Access to MS-SQL with cloud deployment as first step.
o Once the database and Swish application was migrated to cloud, SynergyLabs started development
of customized ERP solution which was compatible with existing data and database with orders etc
visible in both new system and old system.
o SynergyLabs developed a customized product order page with configuration which can generate bill
of material, pricing, production sheets and packing slips for each of their product lines including
blinds (indoor/outdoor), awnings, etc.
o Synergylabs ensured integrity of data in both OLD and NEW system.

Our role
o Presented a step by step migration plan after going through all the functionalities in existing ERP solution
o Migrated their existing legacy (Microsoft Access based desktop ERP) to cloud.
o Gradually Developed various ERP modules including Order Capture, Production Planning, Inventory, Shipping
etc.
o Developed Analytics for Inbound orders, customer, production line utilization, shipping delays.
o Developed picker application for warehouse picks.
o Designed and Developed Order Entry system for bunnings for Entering customer order details instead of
email.

Outcomes
o 80% Orders are entered by customers themselves using online portal instead of support.
o Significant reduction in inventory costs due to accurate status of order and production.
o Significant reduction in customer support issues as the order status is readily available on portal itself.
o Streamlines Production with automatic production planning with daily capacity planning.
o Support and Visibility of external production steps (e.g. powder coating)
o Significant Reduction in paper work at each step (order forms, production sheets, picking slips etc) as they have been digitized. 5
Case Study

Verity (Supply Chain Solution)

Verity is a Middle east startup working on supply chain financing using blockchain based solution

Key Challenges

o Verity combines complexity of

cross border supply chain,
financing and blockchain, all
together
o Verity needed client front end
to enter orders and trades, as
well as integration with major
existing ERPs
o Verity needed a multiparty
private blockchain, with
immutability, verifiable,
distributed ledger as well as
ability for financing players to
look at multiparty deals

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Case Study

Verity (Supply Chain Solution)

Solution
o Team was divided into two parts, first team is working on
creating private blockchain infrastructure along with critical
pieces of trade financing, the blockchain infra is exposed as
internal rest API to ensure consistent interfaces and
performance
o 2nd team is responsible for user interface and external API
development

Our role
o Overall architecture and design of solution
o Development of key technology pieces for both blockchain and front facing
UPI/services
o Cloud infrastructure setup and management (devops)

Outcomes
o By splitting solution into two parts and deploying marker interfaces for blockchain server, team
was able to quickly make progress on both client facing interfaces and UI as well as
development of private blockchain infrastructure.

o Cost effective and flexible solutions with plug and play architecture with following options
o a. private custom blockchain developed by us
o b. private blockchain offered by cloud providers
o c. public blockchain with L2/L2 chains 7
Case Study

Transport Management System

Our client in Philippines is a delivery partner for IKEA with focus on green deliveries.

They have been using a third party TMS and Route planning system which is inefficient and not very user friendly, for example they would
need to login to three different applications for driver management, e-proof of delivery and route planning

We have built a custom TMS for green deliveries, including all TMS features which user hierarchy starting from SaaS provider, Customer
(e.g., Ikea), Transport Service Provider and Drivers/Assemblers

We also built a driver application, which is now fully connected to their TMS

Key Challenges

o Different Apps for Different features, not

connected to each other
o Inefficient route planning
o Mobile application support

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Case Study

Transport Management System

Solution
o 6 Member team including UI/UX, PM/BA, Developer - frontend/backend/mobile, automation tester
o Unified application with focus on easy-to-use UI/UX and integration with mobile application with rest
API.
o Route planning engine with time windows, zoning and return pickup scheduling
o Easy to use mobile application for drivers, covering pickup from warehouse, deliveries and return
pickup
o Electric Vehicle analytics
o Ability to run solution in single user mode (e.g., IDEA) or as SaaS catering to multiple users .

Our role
o Design and Development of complete solution including web, mobile, integration API’s.
o Design and Development of key differentiating technology including Route planning and EV analytics
o Cloud (aws) setup, management and monitoring

Outcomes (In Progress)

o By using integrated platform from start to end, starting from dock planning to final deliveries and return pickups, client was able to save significant
time and operational cost which enabled it to scale 3x in a year.
o Ability to see inefficiencies in the operations and make data driven decisions using analytics provided by system
o Increased customer NPS by doing and highlighting green deliveries.

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Case Study

Advanced Planning System For Made to Order Goods

Our client is Australia is a lean manufacturing consultant who works with 50+ custom production manufactures with SKU cost ranging from
few hundred dollars to half a million dollar.

Majority of his clients use excel sheets or a very basic online tool like smart sheets or monday.com which is not sufficient to run a made to
order custom manufacturing pipeline.

Example product may be a window blind (always made to size), or a Pickup truck's back tray (custom orders) or Bullbars and Bumpers for
trucks.

Key Challenges
o Pricing - each product is priced based on specification needed
by customer
o Complex Manufacturing Steps - each product may involve 20+
steps from 3d design, drafting, ordering no-stock components,
cutting, wielding, polishing, assembly etc.
o Capacity planning and Scheduling - since each product is
custom order, its difficult to plan ahead and give proper ETA and
understand the critical choke points internally.
o Inventory Management - optimizing inventory is difficulty, with
some long lead time items and running length stock.
o Multi tier business - Since some of the business is generated by
dealerships and field agents, business may not have visibility to
contact with end customer.
o Sales to Design to Manufacturing Handover - Since these are
complex products, sales talking to customer needs to
understand requirements properly, then handover to the design
and then design handovers to the manufacturing, information is
often lost of misrepresented in many of the cases. This results in
customer dissatisfaction, additional cost and time.
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Case Study

Advanced Planning System

For Made to Order Goods

Solution
o 6 Member team including UI/UX, PM/BA, Developer - frontend/backend/mobile, automation tester
o APS core application with planning, scheduling and execution in focus.
o Integration points with CRM, ERP and other systems for quick adoption
o Easy to use UI/UX with focus on single task in hand for production teams.
o Analytics with focus on time and cost optimization
o Ability to run solution as SaaS catering to multiple users.
o Ability to develop/integrate custom components for pricing, bill of material generation etc
o Clean handover from one phase (e.g., sales) to other phase (e.g., production)
o Configurable product/project workflow.

Our role
o Design and Development of complete solution including web, apis, integrations and custom
components per client.
o Design and Development of key differentiating technology including analytics, planning and scheduling
o Cloud (aws) setup, management and monitoring

Outcomes (In Progress)

o By using integrated platform from start to end, starting from sales, quoting to final dispatch, end customer gets easy to use platform
o Ability to see inefficiencies in the operations and make data driven decisions using analytics provided by system
o Increased customer NPS by providing them visibility into sales, design and delivery..

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Case Study

Logistics Management System

Snapdeal is one of the largest e-commerce platform in India, it had significant logistic challenges due to non-availability of technology
solutions and complexity of e-commerce logistics involving multiple internal teams and external vendors for pickup, air/line haul and last
mile delivery. We designed and developed a full e-commerce logistic technology solution with multi party system for Snapdeal logistics.

Key Challenges

o Ability to handle large volumes

and significant spikes (up to 50
times) during sales and
holiday seasons
o Ability to handle transfer of
packages from one vendor
(e.g. seller -> pickup -> air haul
-> delivery) to another during
each leg of journey
o Ability to handle cash
collection for COD orders and
reverse logistics
o Ability to schedule automatic
milk runs for vendor pickups

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Case Study

Logistics Management System

Solution
o A centralized multiparty system which can handle pickups, bagging,
air/line hauls/debagging, last mile delivery with a different vendor at
each leg of journey.
o A mobile application of pickup runs and last mile delivery with real time
GPS tracking with ability to show ETA and track from seller to customer.
o Developed various processed for each leg of journey including seller
pickup, packing, bagging, handover to line haul, collection at destination
hub, debagging, transfer to delivery centers, last mile delivery.

Our role
o Complete ownership of design and development of multiparty ecommerce logistics system
o Process analysis and optimisation on each step of journey
o First in industry to implement door to door real-time visibility to customer for their packages
o First in industry to implement AI for scheduling efficient milk runs for seller pickups
o First in industry with Multi party ecommerce logistics

Outcomes
o System was implemented India vide across all locations for Snapdeal and across more than
100 third party vendors seamlessly
o We were able to on demand scale up the system to 50 times volume with 0 down time
o 3-5% reduction in logistic costs for Snapdeal due to efficient monitoring and planning
o Ability to see the ageing report for packages enabled Snapdeal to implement return to source
process saving significant costs
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Case Study

Aavas Financers
Aavas is one of the largest NBFC (non-banking financial company) in India for Home loans. Objective of the
Intelligent Document Processing (IDP) module is to automatically extract relevant information from documents
for KYC (Know your customer) and digitizing application form.

Key Challenges

Design and Development of KYC process

which is fast and error free

Electronic capture and verification of

documents

Adherence to KYC steps

Timely communication to Borrower

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Case Study

Aavas Financers
Solution
o 3 Member POD with one floating resource for process design and review, UI
design and A/B testing
o POD Lead closely worked with the field staff to ensure KYC process design
was optimum both from customer’s perspective and field staff.
o Mobile based document capture and validation of KYC documents
o Deep Learning based document quality check and verification
o Ability to capture location, camera images and document images
o Ability to follow step by step KYC process with customer in loop

Architecture
o Python based API for document capture, management and verification
o React based front end for office staff
o React native based mobile application for field staff
o Inhouse production infrastructure with cloud based proxies to effective route mobile api calls
o Common document store, migration on existing third party document store in in house solution

Outcomes
o Reduction in KYC time from 3-5 days to 24 hours
o Reduction in error rate due to bad image capture (photocopies) by 99%
o Ability to capture documents for Machine learning training where borrower did not pass qualification criteria, previously
there borrowers are discarded
o Real time dash board of Current pipeline, SLA and TAT for management consumption

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Case Study

MyLoanCare
MyLoanCare is one of India’s most
trusted digital marketplace that
provides delivery of loans and
related financial services for
customers all over India.

Key Challenges

Myloancare was visited by more than 1

million unique visitors every month for
access to various loan products. They
had a fully functional website but
wanted to engage with existing and
potential customers using a mobile
application
Current CRM and Application was
custom developed but with limited
ability to scale it up and add mobile API.
Keep A Track Of Your Loan Easly Apply For Loans
Application Anywhere And Anytime
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Case Study

MyLoanCare
Solution
o 6 Member Pod team with two mobile application developers, two devops
engineers and two application developers.
o Pod lead was tasked to ensure seamless migration of their applications from
VPS to AWS with zero downtime, mobile api design and process upgradation
to support mobile use cases
o Stage one was moving their CRM and Application to AWS from a VPS host for
seamless scalability and better speed for SEO
o Stage two was mobile development and backend mobile api development

Architecture
o AWS cloud infrastructure with cloudfront to delivery static content, S3 to save documents and
EC2 to host existing applications.
o Stage one – for zero downtime migration, we created a live database replica from existing VPS
database for AWS RDS hosted database. Once the testing and verification was completed for
applications, we just switched over DNS and changed database from readonly slave to primary
o Stage two – Design and Development of cross platform mobile application using React Native.

Outcomes
o Significant improvements (10x – from 1s to 100ms for first render) on page loading speeds and latency scores
o Significant cost saving and better customer experience by using mobile notifications instead of SMS
o Streamlined application process with ability to upload photo of original documents
o Improved upselling opportunities with added data streams such as real time location
o Significantly reduced turn around time by integrating internal chat with CRM and application process for internal customer outreach staff.

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IPSAA
IPSAA is a daycare chain
with more than 100 centers
all across India with
significant B2B presence

Key Challenges

There is no standard ERP for

daycare as the processes are
significantly different than a school,
also there are no existing off the
shelf modules which can handle
B2B captive day care processes

High standard of hospitality

and care

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Case Study

IPSAA
Solution
o 3 Member POD with customer CRM and parent portal development
o Significant effort to understand customer branding and processes
o POD Lead was responsible for technology choices, visiting daycare
centers, participating in parent feedback calls and feature discovery

Architecture
o Two macro service applications – one for internal team and one for parents (parent
portal)
o Angular based front end with emphasis on responsiveness and themed design
o Real time SMS and Email updates or parents
o Fine grained roles and privileges for users to ensure security and data integrity
o One line two way real-time interaction with parents

Outcomes
o Design and Development of Portal with Core ERP to manage Centers, Fees, Students,
Communication, Staff, Student checkins, Staff checkins, payrolls, corporate management including
contracts, minimum guarantee, billing , online fee payment etc
o Analytics Dashboard with individual center performance and financials

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Aim2excel
Aim2Excel is an online assessment and counselling startup for 6th-12th grade students, focussing on multi dimensional
approach to understand student motivation, interests, language, analytical abilities and psychometric profile

Key Challenges

o Varied types of assessments and questions

including simple MCQ, Audio, Text, Video,
Images.
o Requirement of collecting per question
analytics including time spent on question,
pace, skips, reanswering, back and forth
o Requirement of running bulk tests at
schools, including offline testing
o Intuitive user interface for kids
o Continuous R&D for assessment formation,
quality and delivery
o Score normalization w.r.t. location,
language and similarity cohorts

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Case Study

Aim2Excel
Solution
o 2 PODS – 3 Person Development POD for end user functionality, 5
person POD for assessment research
o Component based approach for questions
o Plug and play service architecture which can be deployed on offline
server within minutes and syncs with central server later on
o R&D platform to analyze quality of questions and assessments using
standard statistical methods

Architecture
o One click container based deployment and UI based configuration for offline testing
o Front end was development in angular and backend with springboot/java/mysql
o Focus on bulk use cases with bulk upload of student data and offline-online sync

Outcomes
o Ability to conduct online and offline tests at scale
o Ability to fine tune assessments
o Ability to Generate comprehensive career and counselling reports

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Case Study

Talky.fun
Talky is a startup with focus on user generated content for infotainment and multi party recorded videos

Key Challenges

o Talky’s unique feature is

multiparty short calls with
recording available in few
minutes, they needed –
o Ability to do video
conferencing and ability to
control the layout of
participants
o Conversion of conference to
recorded video with proper
layout, overlays (like text and
images) and special effects
(like glow, props, face AR)
o Scalable and streamlined
delivery of these videos

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Case Study

Talky.fun
Solution
o 4 Member Pod with one flutter mobile developer and two
backend developers to develop video processing and
conferencing
o Pod Lead was responsible for initial design and architecture
including UX design in Figma, Mobile API design, Cloud
Infrastrucure design to support scalable content delivery

Our role
o AWS cloudfront for delivery
o Springboot/java based backend for mobile and admin API
o AWS Lambda for video processing

Outcomes
o Mobile application which can do multiparty video recording using Twilio and Agora
conferencing
o Scalable architecture which can scale upto millions of users without any major changes in
code and infrastructure with low initial cost.
o SLA of 5 minutes for video recording to become available user any load after live call has
ended
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Case Study

Ishield
Ishield is a deep tech startup using NLP, computer vision and deep learning for research and development for
screening business content for safety, relevance, suitability and biases. We have worked closely with them to develop
their image and video analytics models

Key Challenges
o 1. Ability to understand image,
text written on image and scan
for offensive, aggressive and
biases.
o 2. Ability to process video and
retain context for the whole
video
o 3. Ability to combine output for
different models with a meta-
API engine and score given
image or video on various
parameters includes bias
identification, out of context
content
o 4. Ability to create an
optimized and scalable
inference pipeline which can
handle 1000+ images in a
batch

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Case Study

Ishield
Solution
o We divided the work in two parts:
o a. Core research with custom models with data collection, annotation, model training,
optimization and development of inference API’s
o b. External APIs for standard use cases (like nsfw, weapon detection) We designed a
meta API layer which can call various models and external APIs and combine the output
in a coherent and consumable output.
o 2. We designed a custom video processing pipeline with face and person tracking for
accurate counting and statistical analysis of gender, race and age cohorts.
o 3. We designed a custom scoring engine for various Alerts which had a ability to
understand the context and client rules (e.g. beach background is ok in advertisement
but may not be useful for job posting)

Our role
o We designed and developed full image and video analytics pipeline for
Ishield including data collection, annotation, model training, optimization
and development inference API’s
o Designed and developed custom tracking algorithm for video to track and
tag objects of interests.
Outcomes
o We used our custom model training and inference optimisation pipeline to speedup the model
training and inference, for some models speedup was more than 5 times with avg of 1.5x times

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Case Study

ATCC
ATCC stands for automatic traffic counting and classification. We developed our inhouse deep learning based
analytics engine for ATCC

Key Challenges

o 1. Availability of data for Indian

vehicles
o 2. Large number of vehicle
classes (16+)
o 3. Iterative development
approach

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Case Study

ATCC
Solution
o Started with a baseline model and evaluated various classes of
object detection models including yolo's, mobilenet's, centernet's,
vgg's etc
o Selected a model which has decent runtime performance with
high classification accuracy which is needed for ATCC
o Created our own custom pipeline for data collection, annotation,
review (based on CVAT)
o Optimized model training, optimization with our custom training
pipeline.
o We fused our tracking and classification pipeline for better
accuracy, i.e. picking best classification confidence across the
frames (voting)

Outcomes
o Our ATCC engine has above 90% classification accuracy and above 95% counting accuracy for
16+ classes. We used our custom model training and inference optimization pipeline to
speedup the model training and inference, for some models speedup was more than 5 times
with avg of 1.5x times

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Case Study

ANPR
ANPR is automatic number plate recognition for detecting and extracting number plate data from vehicle image. We
developed our own inhouse deep learning based analytics engine for ANPR with extremely low inference time (>100ms
on CPU)

Key Challenges

o 1. Availability of data for indian

vehicles
o 2. Non standard number
plates, may be two lines
(trucks and 2wheelers) or
hand written or both
o 3. Quality of image captured at
night time

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Case Study

ANPR
Solution
o Instead of picking a standard OCR model, we created a custom
model with attn layers and perspective correction with lightweight
backbone and multiple heads to do detection, perspective
correction and OCR in a single step.

o Created a trained our own pix2pix GAN model to create realistic

number plates to ensure we have sufficient representative data
across various formats and combinations of number plates

Outcomes
o Fused, single step model with >10 ms detection and OCR time on GPU and >100ms on CPUmore
than 95% accuracy on standard and printed number platesAbility to quickly adapt and train
our OCR for different regions

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Case Study

Synvision

Key Challenges

o 1. Deep learning has made significant progress

in recent years but the size of models is
increasing exponentially along with than

o 2. It takes 2-4 weeks to train a state of art

object detection model

o 3. Some of the newer architectures and one-

shot and don't support transfer learning

o 4. Need to have ability to rapidly test and

validate new models

o 5. TAO and other cloud based model training

solutions are not robust and require lot of
tampering, fixing and debugging for proper
model training. Also cost of training is also high
for cloud based providers.

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Case Study

Synvision
Solution
o We created our own custom scripted pipeline over pytorch, which
can handle full lifecycle of data collection, batching, annotation,
verification, model selection and baselining, parameter tuning
and quick experimentation with smaller subset of data.

o Due to standardization and implementing best practices, both in

terms of infrastructure, data handling, model building etc, we are
able to achieve upto 5 times better training times and lower
resource consumption.

Outcomes
o SOP for DATA, based on CVAT- Quick model experimentation- Smaller models, less training
time and resource consumptions- Ability to do quick optimizations- Standard inference
pipeline with opencv/pytorch/tensorRT/deepstream/docker support

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Case Study

NFT Marketplace
Stealth mode marketplace must support various types if NFT's including music, media, images and videos with ability to
extend to any virtual good in future.

Key Challenges

o 1. Understanding of NFT,
blockchain and ownership
rules
o 2. Ability to have join ownership
and ability to pay royalties
o 3. Ability to revoke ownership
or tenancy
o 4. Ability to implement
contract of different L1/L2
chains.

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Case Study

NFT Marketplace
Solution
o Project is still in initial phases.
o API based
o Multitenant
o Support for multiple chains
o Development of multitenant contracts ongoing

Our role
o Front end and API development
o Setting up blockchain testing infrastructure including nodes, scripts, wallets
and contracts.
o Solidity development

Outcomes
o Project is still in initial phase, at launch our client will have ability to interact with existing
ecommerce solution and create digital goodies which can be sold along with physical goods,
ability to implement crowdfunding use cases for books and music

3
Case Study

Vehicle Tracking System

EFKON India 100% subsidiary of STRABAG, a global leader in infrastructure projects such as highways and tunnels. Efkon commisioned us to
develop a state of art vehicle tracking and driver intelligence system for Maruti and IOCL which was deplyed on more than 20,000 vehicles

Key Challenges

o Design a development of a large scale

system which can capture data from
diverse set of GPS tracking devices along
with additional sensor information.
o There were multiple integration points for
analytics and triggering third party systems
(e.g. send a trigger to Maruti once the
vehicle is within 30 mins to proactively
schedule its loading)
o Ability to handle out of band data
o Ability to handle spurious data
o Multiple analytics to capture driver behavior
such as Route deviation, Sudden breaking
and acceleration, Rolling on downslope,
Unscheduled stoppage, Overloading

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Case Study

Vehicle Tracking System

Solution
o Designed and Developed a cloud native solution based on GPS and
sensor data stream, along with analytics.
o Built integrations and data exchange with more than 20 vendor partners
of Maruti and IOCL.
o Built a data lake and reporting solution which processed about 100TB of
data real time and historical data.

Our role
o Design and development of full VTS along with various analytics, integrations and reporting
system.- Integration with multiple third parties and batch data stream exports.
o Integration with Maruti ERP system for proactive scheduling of vehicles
o Integration with IOCL surveillance team to limit theft
o Development of web based portal for administration, dashboarding and reporting
o Realtime view of 20,000 vehicles on map
Outcomes
o Maruti
o Real time view of all vehicles in the field
o Ability to integrate vehicle availability based on geo fencing and vehicle tracking
o Ability to monitor driver behaviour and route guidance
o Ability to send invoice and payload information to vendors in advance
o IOCL
o Real time view of all vehicles in the field
o Ability to monitor driver behavior and any security incidents
o Ability to monitor route deviations
o Ability to monitor unscheduled stops and instruct surveillance team for spot checking
o Ability to understand caused of delays 3
o Ability to time vehicle movements to ensure minimum stoppage due to no entry times
Case Study

Track and Trace System

Navyug cycles is contract manufacturer for Decathon, they wanted to implement a track and trace system to get visibility into their
production process along with capturing crucial data on cycle time, defect rate, reasons for defects, reasons for slow production, analytics
with attributing defects to individual stations and workers.

Key Challenges

o Implement state of art data gather and

tracking system with close interface with
their existing infrastructure.
o Implement ability to trace each unit across
manufacturing line
o Associate and measure each units work on
process stations
o Enable guided quality check with attribution
of defect/rework to specific station
Calculation of energy consumption and
carbon footprint

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Case Study

Track and Trace System

Solution
o Proposed a solution which was combination of hardware and software.
o Initially, the manufacturing starts with marking a metal BBshell with laser QR code, this ensures that
the marking can survive harsh environment of factory floor with welding gases and polishing agents.
o Proposed a custom addition to each station where QR code on unit is scanned, only then the process
can be started. This enabled us with accurate capturing of cycle time.
o The system is integrated with Panasonic tick welding machine to record gas consumption and cycle
start/end time and a fingerprint scanner to record worker identification.
o Quality check station, we provided a rugged touch screen tablet with preconfigured Quality checklist
overlayed on cycle frame image, where the QC can tap on a join, mark it as ok, rework or rejected
and send it to appropriate bin or rework station for correction.

Our role
o Initial design of the full track and trace system after factory visits and discussion with senior
management in Navyug cycles
o Software and hardware implementation (along with Variety innovation for hardware)
o Deploying, Poc and Handover, along with training shopfloor staff to effectively use the system.

Outcomes
o Not only we were able to capture all complete process details along with cycle time, we are able to
generate a full traceability of each component and end unit.
o Significant improvement in efficiency of each station and overall production
o Significant reduction in defect rates due to visibility/attribution of defect to station and workers.
o Analytical approach to understand areas of deficit and improvement - for example if a station has
consistent increased defect or rework rate, management now direct pro active maintenance of
wielding equipment at the station.
o Ability to forecast and do accurate production planning.
o Realtime visibility of production to all stakeholders 3
Case Study

Industry 4.0 spectrometer

Metal power is a Mumbai based product company who is a market leader for metal composition analysis spectrometers. Their current
devices were standalone units with very limited visibility on functioning and data once they were deployed to client locations. They tasked
SynergyLabs to design and develop an Industry 4.0 solution to cloud and mobile enable their current product line.

Key Challenges

o Ability to capture real-time and historical

data from metal power devices
o Ability to ensure result presentation
matches with their rules and standards
o Ability to present same view in space
constrained mobile device
o Ability to generate real time alerts for
diagnostics and unit parameters out of
range
o Ability to capture diagnostic data and use it
for internal consumption
o Ability to integrate cloud and mobile
application with their Salesforce

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Case Study

Industry 4.0 Spectrometer

Solution
o Designed and developed a cloud enablement layer for metal power devices based on industry best
practices, including a local device service to syn the data with cloud services and databases.
o Mobile frontend with ability to view real time and historical data, run analytics across date ranges to
view device performance for a single base metal, alloy and/or element(s)
o We also created a real-time diagnostic layer with rule engine to generate real-time alerts with
mobile notification and subscription based access to the cloud and mobile applications.

Our role
o Design and Development of Device application, Cloud infrastructure, Mobile Application.
o Advising client on subscription revenue model for the cloud and mobile application.
o Full handholding in mobile certification for both IOS and Android app stores.
o Salesforce integration

Outcomes

o With this deployment, Metal Power is the first in the industry to offer Industry 4.0 enabled spectrometer to their clients with a full feature mobile
application and cloud application.
o Metal Power now has the ability to diagnose the device in real-time and proactively suggest device maintenance
o Metal Power now has ability to add artificial intelligence and machine learning capabilities to their device, which will be the next stage of product
development. Some of the enablement use cases are correlating device accuracy with ambient and device temperature/pressure.
o Pricing their devices based on typical customer usage, addition of new features and metal alloys based on customer requirements.
o Customer can request for support using mobile app which directly creates a case in salesforce and notifies the case owner. This has resulted in
significant reduction in turn around time for support and better ability to server the customer for metal power. 3
Case Study

E-com shopping experience

BAHA is an Australia based online ecommerce store for Blinds and Home furnishings.
They take pride in their customer experience and quality of their product.

Key Challenges

o Existing BAHA website was based on WordPress

with a custom WooCommerce theme.
o Not only it was slow in loading, it was difficult to
maintain and enhance for improved customer
offerings and enhancement.

o Their customer feedback was reflecting the

same issue, though their customers loved their
products, they didn't rate them highly in terms
of shopping experience.

o They were frustrated by their limited capacity to

use different and newer plugins and ability to
make sure any change to website in not
causing any adverse problem as the website
was on custom WooCommerce theme which
didn’t play well with some of the plugins.

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Case Study

E-com shopping experience

Solution
o SynergyLabs along with BAHA evaluated various options available including Shopify, Netto, custom
development.
o SynergyLabs suggested migrating to Shopify and if needed later, add on a custom storefront using
Nextjs

o We choose Shopify due to its excellent and robust technology infrastructure, out of the box setup of
majority of functionality,
o multiple and readily available integrations and themes. Most of their competitors were running either
Shopify or custom websites.

Our role
o Presented a step by step migration plan after going through all the functionalities and plugins used in
existing website with clear timelines and goals.
o We also analyzed their previous orders and identified most valuable product lines for BAHA and ensured the
migration is done as smoothly as possible
o We worked closely with BAHA's product team to ensure existing data including previous customer list, orders,
email analytics, reviews are migrated to the Shopify store.
o It took us about 3 months to plan, design and migrate BAHA to Shopify. We carefully designed a relaunch
campaign with BAHA team to maximize impact of migration with +ve customer feedback and review along
with discounts and special offers.

Outcomes
o Significant reduction on page load time (35%)
o Significant reduction in bounce rate by as much as 20%
o Significant increase in session time (by 50% ) and page visits (1.6x)
o Increased repeat orders by 10%
o Better ranks in google search.
o Increased RoI on google ad spends. 41
Case Study

Video Management System

Flipkart is largest e-commerce market place in India, now owned by Walmart. Flipkart logistics is continuously struggling with leakages and
inefficiencies in supply chain logistics.

Key Challenges

o Flipkart handles millions of orders every month

through its market place.
o Flipkart frequently received customer
complaints for wrong goods delivery, and it can
blow on social media with significant impact on
their reputation.
o Flipkart loosed 2-6% of their processed volume
due to wrong/misplaced/frauds in supply chain
o Flipkart ensures integrity of their packaging at
each step in supply chain to ensure customer
gets what they have orders.
o SynergyLabs is working with Flipkart at their first
step – Order packing to Capture Video
evidence of customer order.

42
Case Study

Video Management System

Solution
o SynergyLabs already have video management solution which is used for incident video recording for
their Computer Vision solutions for highways and smart cities
o SynergyLabs proposed to develop a Intelligent Video Management system which can be triggered
manually or automatically at the time or order packing
o Synergy’s VMS keeps record of all order packing for last 60 days, in case of customer complain both
flipkart internal team and seller can see the video to ensure integrity of packing.
o Flipkart has multiple sellers, logistics partners and delivery partners, flipkart will gradually implement
the VMS solution across all stakeholders involved in packing and de-packing, including recording
video at the time of delivery.
o SynergyLabs has proposed additional video analytics which may be implemented once the initial roll
out is complete for sellers and flipkart; internal warehouses.
Our role
o Designed and Developed Cloud based Video Management System for flipkart
o Designed and Developed Desktop and Server applications for Video recording
o Ownership of project implementation including coordinating with sellers, flipkart internal team, cloud
management etc.
o Continuous development including multi-desk support, mobile/handheld support

Outcomes (In Progress)

o Successful PoC across 60 sellers in phase 1.

o Ongoing rollout across all flipkart sellers in current phase
o Extension to their internal warehouse in pipeline
o Extension to their grocery and hyperlocal delivery centers in pipeline
o Extension to their large application delivery team (wishmasters) in pipeline

4
Case Study

Fuel Management System

Key Challenges

o In the complex world of logistics, managing

dynamic of routes is a major challenge.
o India's top logistics firm, Flipkart's Ekart, utilizes
machine learning to tackle India's address
intricacies.
o While centralizing operations, they must
prioritize Fuel Consumption Management, a key
factor in controlling costs.
o The challenge was to remove end driver
interference in vehicle refueling process.
o SynergyLabs has worked with Ekart for the fuel
consumption cost management and
monitoring for their RTO Deliveries.

44
Case Study

Fuel Management System

Solution
o SynergyLabs proposed to develop a Auto-fuel Management System which can be used to
make payments only at fuel stations, centrally managed by Ekart.
o User can login using their unique login credentials provided to each employee.
o As per the the route plan, the Auto-Fueler’s wallet gets a top-up for the refueling.
o Synergy’s Auto-fueler keeps record of all user’s fuel consumption and wallet transaction
history, which establishes a centralized control over fuel consumption with real time
analytics.
o This application features a Payment Gateway that offers the flexibility to configure it to
allow payments exclusively to specific organizations of your choice.

Our role
o Designed a cloud-based application for route planning and management, empowering management to
optimize each journey efficiently. Additionally, designed a fuel consumption calculator that factors in journey
dynamics, enabling precise variability calculations.
o Designed a Payment Gateway which provides a wallet for each user, and can be centrally managed to allow
payment to specified entities.
o Designed a mobile-based application for end drivers enabling them to use their Auto-fueler wallet as quickly
as other methods.

Outcomes (In Progress)

o Easy tracking of Fuel Consumption cost for both management and field staff.
o Pre-planned Cost management for each delivery
o Predictable Budgeting by taking in account Regulatory Compliance.

4
THANK YOU
For more queries connect with

Sushil Kumar Rahul Leekha

sushil@synlabs.io rahul@synlabs.io

+91 9650510245 +91 9896039393

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