Doc : QP/03

COMPANY PVT LTD Rev : 00

Date :
PROCEDURE FOR ORGANISATION KNOWLEADGE 09.04.2019
PROCESS Page : 1 of 2

1. To determine and maintain organization knowledge necessary for

the operation of processes and make it available to the extent
necessary
2. To achieve conformity of products and service
1. Objective
3. To consider the current organizational knowledge and compare it to
changing needs and trends
4. To acquire the necessary additional knowledge and required
updates
2. Scope Knowledge available a each level of organization operation processes
P : MD, CEO, GMO, MR
3. Responsibility
S : Operator, Workers

4. Procedure Steps
Sl. Documents /
Activity Resp.
No. Records
Establish a systematic process for identification of OK MD,
4.1 necessary for the operation of the processes and to achieve CEO,
the organization objective MR
OK may be either in the form of internal or external source
Internal source - Employees knowledge in form of
competence mapping, skill matrix, in-house training,
knowledge database, work instruction, check sheet,
interviewing employees knowledge status, knowledge
through experience, feedback mechanism, roles and
responsibility, experience of experts within the
organization, intellectual properties, lesson learned
from failures and successful projects, capturing and
sharing undocumented knowledge and results of
MD,
improvements in processes, products
4.2 CEO, All QP’s
External source – Product and process standards, trade
MR MR/14
show, conference, member in business forum, association
and community sharing, business related magazine,
external subject matter expert’s knowledge.
- Customer expectation and requirements- customer
specifications, product sample development,
complaints, feedbacks, outcome of customer visit,
customer place visit
- Supplier and service providers inputs - material
characteristics, product information, mixing
composition, machine specification and demo
Record and maintain the step 4.2 and ensure OK is Section
4.3
available to greater extent necessary for improvement Head
Update the OK whenever there is changes in trends and Section
4.4
needs Head

Prepared & Issued By Reviewed By Approved By

 Doc : QP/03
COMPANY PVT LTD Rev : 00
Date :
PROCEDURE FOR ORGANISATION KNOWLEADGE 09.04.2019
PROCESS Page : 2 of 2

Sl. Documents /
Activity Resp.
No. Records
Analysis the current OK and determine how to acquire or Section All QP’s
4.5 Head
access any additional knowledge MR/14
Collect all OK and maintain a single point location for CEO,
4.6
easy reference MR

5. Quality Procedure Link All quality procedures

6. Documented Information 6.1 MR/14 Management Review Meeting

7.1 Identification of ok
7. Monitoring and Measurement 7.2 Usage of ok
7.3 Additional ok to address new trends and needs

Prepared & Issued By Reviewed By Approved By