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DESIGN THINKING

Steps in Implemention Design Thinking

1 Empathize - find stories, focus on emotion.


This process is all about, getting closer to your clients whos lives you are hoping to impact through your work.
Think about what sort of issues they are facing with the present services that we provide.
Ask for feedback and testimonials with respect to existing services.
Call client for a meeting, have tea with them and discuss in a systematic manner. Inform them of an agenda so they
Practical Approach :
Draft a feedback form, 1 page, short and to the point to cover the point of feedback on each area of work, later ask
Be specific and a little innovative to spark ideas in the minds of clients in respect fo the above.
May be give a suggestive list of things that you can do and have expertize and experience in.

2 Define - find a unique frame, make a bold inference.

3 Ideate - Suspend judgement, Generate Radical New Concepts.

4 Prototype - Create a Solution.

5 Test - test solutions on live clients and reiterate and improve further.
pact through your work.

rm them of an agenda so they have things to discuss.

on each area of work, later ask for what sort of services they would like to receive from us in relating to accounting, finance, taxation, inter
unting, finance, taxation, internal auditing.

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