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Project Risk Management


Reduce project uncertainty using effective risk management

Andrew D McGregor
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The Chaos Report


The Standish Group 2020
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3
EXERCISE
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1

My expectation for this course is ...


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A project is a temporary endeavor


undertaken to develop a unique product or service
ClickProjects
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are inherently uncertain

p o rar y
Tem
ClickProjects
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are inherently uncertain

rar y Uniq
p o u e
Tem
ClickProjects
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are inherently uncertain

e
p o rar y Uniq
u e Chang
Tem agent
s
ClickProjects
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are inherently uncertain

e
p o rar y Uniq
u e Chang C om
plex
Tem agent
s
ClickProjects
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are inherently uncertain

e
p o rar y Uniq
u e Chang C om
plex Non-
Tem agent
s al
physic
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Duration on any given day

Frequency

10 15 20 25 30 40 60 90
Duration (minutes)
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project Master titleprocess
management style
Monitoring, control Risk
and review identification

Risk Risk
response execution assessment

Risk response Risk response


action planning strategy selection

13
EXERCISE
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2

Please write down one risk from your current or a


previous project, articulating it clearly so that it is self-
explanatory and easily understood by someone else.
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Your comments and questions


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project Master titleprocess
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Monitoring, control Risk
and review identification

Risk Risk
response execution assessment

Risk response Risk response


action planning strategy selection

16
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Does uncertainty risk?


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POLL to edit Master title style

A – Yes
B – No
C – Probably
Will it rain in London next week?
D – Possibly
E – We don’t know
F – Who cares?
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Uncertainty RISK Objectives


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“An uncertain event or set of


circumstances that, should it
occur, will have an effect on
the achievement of the
project’s objective/s.”
EXERCISE
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edit Master
should it occur, willtitle style
An uncertain event or set of circumstances
have an effect on
3 the achievement of the project’s objective/s

Update your risk to the extent needed for it to conform to this definition
EXERCISE
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uncertain event or set of circumstances
that, should it occur, will have an effect on
4 the achievement of the project’s objective/s

Select those that you think are project risks

1. Our project may run over budget.


2. Our project is under-resourced.
3. Due to several projects having higher priority, we are short-staffed.
4. We predict that we will miss our deadline.
5. The project is using new and unproven technology.
6. A critical service provider may deliver a key component late.
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“One of the greatest
impediments is lack of
clarity of thought, which is
often a reflection of the
lack of clarity in
articulation.”
Madhucchanda Sen,
An Introduction to Critical
Thinking
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“The most common error made


during risk identification is to fail to
distinguish between causes of risk,
genuine risks, and the effects of
risks.”

Dr David Hillson
The Risk Doctor
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Risk “meta-language”

Risk

Uncertainty
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Risk “meta-language”

Cause Risk

Existing condition
Uncertainty
(Fact)
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Risk “meta-language”

Cause Risk Result

Existing condition Effect/s on


Uncertainty
(Fact) objectives
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Risk “meta-language”

Cause Risk Result

Existing condition Effect/s on


Uncertainty
(Fact) objectives

As a result of <existing condition>,


it is possible that <uncertain event or set of circumstances may occur>,
which could lead to <effect/s on objectives>.
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As a result of <existing condition>,
it is possible that <uncertain event or set of circumstances may occur>,
which could lead to <effect/s on objectives>.”

As a result of the storms being forecast for next weekend, it is possible that
our flight to LA may be cancelled which could lead to us missing my
brother’s wedding.

As a result of the global microchip shortage, it is possible that we might not


be able to procure sufficient stock of chips, which could lead to a 3-month
delay in the launch of our new product range.
EXERCISE
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5
Redraft your risk using the risk meta-language

As a result of <existing condition>,


it is possible that <uncertain event or set of circumstances may occur>,
which could lead to <effect/s on objectives>.”
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Your questions
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An uncertain future event or


condition that, if it occurs, has a
positive or negative effect on at
least one project objective.
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An uncertain future event or


condition that, if it occurs, has a
positive or negative effect on at
least one project objective.

Positive risks are OPPORTUNITIES

Negative risks are THREATS


EXERCISE
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6

Try your hand at crafting an opportunity for your


current (or recent) project
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How did you find that exercise?


PULSE Was it easy to articulate one or two
opportunities?
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S W
Strengths Weaknesses

O T
Opportunities Threats
Click to edit Master titleLimitation,
stylefault or defect

S W
Characteristic, resource
or capacity that helps that hinders achievement
to achieve project of project objectives
Strengths Weaknesses
objectives

Potentially favorable Potentially unfavorable

O T
situation that might situation that might
positively affect the Opportunities negatively affect the
Threats
project project
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S W
Strengths Weaknesses

O T
Opportunities Threats
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Because we have <strength>,
it is possible that we may be able to gain <opportunity>,
which could lead to <positive effect/s on objectives>.

Because we have <weakness>,


it is possible that we could be vulnerable to <threat>, which
could lead to <negative effect/s on objectives>.
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Because we have concluded the Gateway Software acquisition,
it is possible that we may be able to gain additional coding capacity,
which could lead to fast-tracking our app development.

Because we have to replace our Python developer,


it is possible that we could be vulnerable to a possible delay in
that section of the code, which could lead to delayed delivery
of the prototype.
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If we could remove or relax a <constraint>,
it is possible that we may be able to gain <opportunity>,
which could lead to <positive effect/s on objectives>.

If <positive assumption> proves false,


it is possible that we could be vulnerable to <threat>, which
could lead to <negative effect/s on objectives>.
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If we could relax the policy of using local suppliers,
it is possible that we may be able to gain alternative suppliers
of key components, which could lead to quicker time to
market.

If our assumption that we can base our sales forecast on the


survey results proves incorrect,
it is possible that we could be vulnerable to weaker sales,
which could lead to negative cash flow and overstocking of
ready-to-ship product.
EXERCISE
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7
Write down a particular strength (real or imagined) of your
team and/or project environment.
Think about an opportunity that could materialize, based on
that strength and write it down using the meta-language
structure.

Because we have <strength>,


it is possible that we may be able to gain <opportunity>,
which could lead to <positive effect/s on objectives>.
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Risk
identification
workshops
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style
Documentation SWOT
review
Brainstorming

Risk
Constraints identification
and workshops
assumptions
analysis
Checklists
External
dependencies RBS
Risk category Risk sub-category
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title style
Incomplete requirements
1.2 Changing requirements
1. Requirements
1.3 Inconsistent requirements
1.4 Untested requirements
Risk
2.1 Task completion delays
Breakdown 2. Schedule
2.2 External dependencies
Structure
3.1 Legacy integration
3. Technical 3.2 Scalability
3.3 Performance
4.1 Skills shortage
4. Resource
4.2 Dependance on single techie
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Your questions
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project Master titleprocess
management style
Monitoring, control Risk
and review identification

Risk Risk
response execution assessment

Risk response Risk response


action planning strategy selection

48
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Threats
and
Opportunities
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Assess objectively

Threats
and
Opportunities
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Assess objectively

Prioritise
Threats
and
Opportunities
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Assess objectively

Prioritise
Threats
and Select strategy
Opportunities
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Assess objectively

Prioritise
Threats
and Select strategy
Opportunities
Focus
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Assess objectively

Prioritise
Threats
and Select strategy
Opportunities
Focus

Ownership
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Assess objectively

Prioritise
Threats
and Select strategy
Opportunities
Focus

Ownership
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What would
What is the
the likely effect
likelihood of
be on our
this risk
project
materializing?
objectives?
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What is the What would the
likelihood of this likely effect be
risk on our project
materializing? objectives?

PROBABILITY IMPACT
VHI VHI
HI HI
MED MED
LO LO
VLO VLO
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What is the
likelihood of this
risk
materializing?

PROBABILITY
VHI 76-95%
HI 61-75%
MED 41-60%
LO 26-40%
VLO 5-25%
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What would the
likely effect be
on our project
objectives?

BUDGET TIME FUNCTIONALITY IMPACT


>40% > 3M BC not viable VHI
30-40% 1-3M BC marginal HI
20-30% 2-4W BC compromised MED
10-20% 1-2W BC needs mods LO
<10% <1W BC still viable VLO
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What is the What would the
likelihood of this likely effect be
risk on our project
materializing? objectives?

PROBABILITY IMPACT
VHI VHI
HI HI
MED MED
LO LO
VLO VLO
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VHI

HI

PROBABLILITY MED
A

LO
B

VLO

VLO LO MED HI VHI


IMPACT
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What is the What would the
likelihood of this likely effect be
risk on our project
materializing? objectives?

PROBABILITY IMPACT
VHI =5 VHI =5
HI =4 HI =4
MED =3 MED =3
LO =2 LO =2
VLO =1 VLO =1
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5
VHI 105
title
15 style25
20

HI 4 4 8 12 16 20

PROBABLILITY MED 3 3 6 9 12 15
A

LO 2 2 4 6 8 10
B

VLO 1 1 2 3 4 5

1 2 3 4 5
VLO LO MED HI VHI
IMPACT
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EXERCISE
8

What, in your opinion, is the relative importance of the two


risk assessment criteria, PROBABILITY and IMPACT?

• PROBABILITY should carry more weight


• IMPACT should carry more weight
• They are equally important and should carry equal weight
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What is the What would the
likelihood of this likely effect be
risk on our project
materializing? objectives?

PROBABILITY IMPACT
VHI – 0.90 VHI – 0.80
HI – 0.70 HI – 0.40
MED – 0.50 MED – 0.20
LO – 0.30 LO – 0.10
VLO – 0.10 VLO – 0.05
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edit0.09Master title0.72style
0.18 0.36
VHI 0.90

HI 0.70 0.035 0.07 0.14 0.28 0.56

PROBABLILITY MED 0.50 0.025 0.05 0.10 0.20 0.40

LO 0.30 0.015 0.03 0.06 0.12 0.24

VLO 0.10 0.005 0.01 0.02 0.04 0.08

0.05 0.10 0.20 0.40 0.80


VLO LO MED HI VHI
IMPACT
Thresholds
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VHI 0.90 0.045 0.09 0.18 0.36 0.72
>0.20
HIGH
HI 0.70 0.035 0.07 0.14 0.28 0.56 Urgent attention

PROBABLILITY MED 0.50 0.025 0.05 0.10 0.20 0.40 0.08 – 0.20
MEDIUM
Regular review
LO 0.30 0.015 0.03 0.06 0.12 0.24
>0.08
VLO 0.10 0.005 0.01 0.02 0.04 0.08 LOW
Monitor
0.05 0.10 0.30 0.40 0.80
VLO LO MED HI VHI
IMPACT
Thresholds
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VHI 0.90 0.045 0.09 0.18 0.36 0.72
>0.20
HIGH RISK
HI 0.70 0.035 0.07 0.14 0.28 0.56 Urgent attention

PROBABLILITY MED 0.50 0.025 0.05 0.10 0.20 0.40 0.08 – 0.20
MEDIUM RISK
Regular review
LO 0.30 0.015 0.03 0.06 0.12 0.24
<0.08
VLO 0.10 0.005 0.01 0.02 0.04 0.08 LOW RISK
Monitor
0.05 0.10 0.30 0.40 0.80
VLO LO MED HI VHI
IMPACT
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VHI

HI

PROBABLILITY
MED

LO

VLO

VLO LO MED HI VHI


IMPACT
OtherClick to edit Master
risk assessment title style
criteria

Proximity Relatedness

Manageability Detectability
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RiskMaster
Registertitle style
P/Mgr MED 0.20
HI

Sponsor HI HI 0.28

Marketing
exec
LO MED 0.06

Network
AGM MED 0HI 0.20

Legal &
Compliance
Exec HI HI 0.28

Lead
designer LO HI 0.12

Software
vendor MED LO 0.05

Software
vendor HI MED 0.14
71
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RiskMaster
Registertitle style
P/Mgr MED 0.20
HI

Sponsor HI HI 0.28

Marketing
exec
LO MED 0.06

Network
AGM MED 0HI 0.20

Legal &
Compliance
Exec HI HI 0.28

Lead
designer LO HI 0.12

Software
vendor MED LO 0.05

Software
vendor HI MED 0.14
72
RBS
Click to edit
category RiskMaster
Registertitle style
P/Mgr MED 0.20
HI

Sponsor HI HI 0.28

Marketing
exec
LO MED 0.06

Network
AGM MED 0HI 0.20

Legal &
Compliance
Exec HI HI 0.28

Lead
designer LO HI 0.12

Software
vendor MED LO 0.05

Software
vendor HI MED 0.14
73
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RiskMaster
Registertitle style
P/Mgr MED 0.20
HI

Sponsor HI HI 0.28

Marketing
exec
LO MED 0.06

Network
AGM MED 0HI 0.20

Legal &
Compliance
Exec HI HI 0.28

Lead
designer LO HI 0.12

Software
vendor MED LO 0.05

Software
vendor HI MED 0.14
74
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RiskMaster
Registertitle style
P/Mgr MED 0.20
HI

Sponsor HI HI 0.28

Marketing
exec
LO MED 0.06

Network
AGM MED 0HI 0.20

Legal &
Compliance
Exec HI HI 0.28

Lead
designer LO HI 0.12

Software
vendor MED LO 0.05

Software
vendor HI MED 0.14
75
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RiskMaster
Registertitle style
P/Mgr MED 0.20
HI

Sponsor HI HI 0.28

Marketing
exec
LO MED 0.06

Network
AGM MED 0HI 0.20

Legal &
Compliance
Exec HI HI 0.28

Lead
designer LO HI 0.12

Software
vendor MED LO 0.05

Software
vendor HI MED 0.14
76
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Your questions
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Monitoring, control Risk
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Risk Risk
response execution assessment

Risk response Risk response


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79
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VHI

HI

PROBABLILITY
MED

LO

VLO

VLO LO MED HI VHI


IMPACT
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VHI

ESU
HI ITI
UN
RT

PROBABLILITY
O N
P W
MED OP DO
a ge ATS
a n RE
M TH
LO
a ge
a n
M
VLO

VLO LO MED HI VHI


IMPACT
Click
Risk response to edit
strategy Master
selection title style

Threats
Avoid
Transfer
Reduce
Accept
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VHI

Threats
HI
Avoid

PROBABLILITY
Transfer MED
Reduce
Accept LO

VLO

VLO LO MED HI VHI


IMPACT
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VHI

Threats
HI
Avoid

PROBABLILITY
Transfer MED
Reduce
Accept LO Accept

VLO

VLO LO MED HI VHI


IMPACT
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VHI

Threats
HI Avoid
Avoid

PROBABLILITY
Transfer MED
Reduce
Accept LO Accept

VLO

VLO LO MED HI VHI


IMPACT
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VHI

Threats
HI Avoid
Avoid

PROBABLILITY
Transfer MED
Reduce
Accept LO Accept Transfer

VLO

VLO LO MED HI VHI


IMPACT
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VHI

Threats
HI Reduce Avoid
Avoid

PROBABLILITY
Transfer MED
Reduce
Accept LO Accept Transfer

VLO

VLO LO MED HI VHI


IMPACT
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Risk response to edit
strategy Master
selection title style

Threats Opportunities
Avoid Exploit
Transfer Share
Reduce Enhance
Accept Accept
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VHI

Opportunities
HI Enhance Exploit
Exploit

PROBABLILITY
Share MED
Enhance
Accept LO Accept Share

VLO

VLO LO MED HI VHI


IMPACT
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EXERCISE
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9

What is the risk that the family is facing for their drive to
Mozambique? Please articulate it using the risk meta-
language.

As a result of <existing condition>,


it is possible that <uncertain event or set of circumstances may occur>,
which could lead to <effect/s on objectives>.”
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As a result of a family decision to go to Mozambique for
the weekend (leaving on Friday afternoon),
it is possible that the Friday afternoon traffic will cause
the trip to take longer than normal,
which could lead to the family arriving at the border after
it closes.
EXERCISE
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10

Strategy Response action


Match the risk
response actions Avoid
above with the risk Transfer
response strategies Reduce
in this table.
Accept
1.
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Andrew arranges accommodation close to the border and plans to cross
into Mozambique first thing on Saturday

Strategy Response action


Match the risk
response actions Avoid
above with the risk Transfer
response strategies Reduce
in this table.
Accept
1.
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Andrew arranges accommodation close to the border and plans to cross
into Mozambique first thing on Saturday
2. Andrew asks the family to pack the car and pick him up at the conference
venue and drive straight to Mozambique.

Strategy Response action


Match the risk
response actions Avoid
above with the risk Transfer
response strategies Reduce
in this table.
Accept
1.
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Andrew arranges accommodation close to the border and plans to cross
into Mozambique first thing on Saturday
2. Andrew asks the family to pack the car and pick him up at the conference
venue and drive straight to Mozambique.
3. Andrew decides to take the chance but accepts that he may be sleeping
in the car that night. Tells kids to pack sleeping bags

Strategy Response action


Match the risk
response actions Avoid
above with the risk Transfer
response strategies Reduce
in this table.
Accept
1.
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Andrew arranges accommodation close to the border and plans to cross
into Mozambique first thing on Saturday
2. Andrew asks the family to pack the car and pick him up at the conference
venue and drive straight to Mozambique.
3. Andrew decides to take the chance but accepts that he may be sleeping
in the car that night. Tells kids to pack sleeping bags
4. Andrew asks the class to start the workshop earlier and forgo breaks in
order to finish in time to allow an extra hour for the trip.
Strategy Response action
Match the risk
response actions Avoid
above with the risk Transfer
response strategies Reduce
in this table.
Accept
1.
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Andrew arranges accommodation close to the border and plans to cross
into Mozambique first thing on Saturday
2. Andrew asks the family to pack the car and pick him up at the conference
venue and drive straight to Mozambique.
3. Andrew decides to take the chance but accepts that he may be sleeping
in the car that night. Tells kids to pack sleeping bags
4. Andrew asks the class to start the workshop earlier and forgo breaks in
order to finish in time to allow an extra hour for the trip.
Strategy Response action
Match the risk
response actions Avoid 1
above with the risk Transfer 4
response strategies Reduce 2
in this table.
Accept 3
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Your questions
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project Master titleprocess
management style
Monitoring, control Risk
and review identification

Risk Risk
response execution assessment

Risk response Risk response


action planning strategy selection

10
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Probability

WHO must do WHAT by WHEN?


EXERCISE
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11

Identify a risk response action to reduce the


probability of your risk materialising
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Probability

Impact
EXERCISE
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12

Identify an immediate risk response action to


reduce the impact of your risk materialising

Identify a contingency risk response action to


reduce the impact of your risk materialising
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Probability
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Impact

Probability
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Your questions
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Monitoring, control Risk
and review identification

Risk Risk
response execution assessment

Risk response Risk response


action planning strategy selection
EXERCISE
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13

Dana has missed the last two project risk review meetings. She
emailed you to say that she did not have time to attend them as she
was fully focused on her immediate deadline, due in a month.

How would you, as the project manager, impress on Dana why


everyone on the team needs to make time for risk-related work?

Let’s throw some ideas out on the chat…


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Risk Risk
response execution assessment

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action planning strategy selection
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Original Reduced
Response Threat 1
Threat 1

Original Increased
Response
Opportunity 2 Opportunity 2
Click
Residual
to edit Master title
VHI O –style
3’

Risk HI

PROBABLILITY
MED O–3 T–1

LO T – 1’

VLO

VLO LO MED HI VHI


IMPACT
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Original Reduced
Threat 1 Response Threat 1a

Secondary
Threat 1

Is Reduced Threat 1a + Secondary Threat A1 < Original Risk A?


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P/Mgr MED HI 0.20 VLO MED 0.06

Sponsor HI HI 0.28 LO VHI 0.24

Marketing
exec
LO MED 0.06 LO MED 0.06

Network
MED HI 0.20 MED HI 0.20
AGM

Legal &
Compliance
HI HI 0.28 MED HI 0.20
Exec

Lead
LO HI LO MED 0.06
designer
0.12

Software
LO 0.06
vendor
MED 0.05 MED LO

Software
vendor
HI MED 0.14 MED MED 0.10

Lead
designer
HI HI 0.28 0.20
MED MED

P/Mgr HI MED 0.14 0.06


LO MED

Lead
designer
HI HI 0.28 MED HI 0.20
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HI HI 0.28
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HI HI 0.28
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HI HI 0.28
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HI HI 0.28
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HI HI 0.28
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July 10, 2022 style
January 25, 2023

6 1 1 0 0

7 3 6 1 0

3 8 8 4 0

4 5 7 7 1

11 9 6 8 4
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project Master titleprocess
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Monitoring, control Risk
and review identification

Risk Risk
response execution assessment

Risk response Risk response


action planning strategy selection
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Are you feeling ready to introduce


PULSE risk management on your project?
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Monitoring, control Risk
and review identification

Risk Risk
response execution assessment

Risk response Risk response


action planning strategy selection
Click to edit Initiation
Master title style

Monitoring, control Risk


and review identification

Risk Risk
response execution assessment

Risk response Risk response


action planning strategy selection
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RISK
MANAGEMENT
take

PLAN
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Project title style
objectives

RISK
MANAGEMENT
take

PLAN
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Project title style
objectives

Project
metrics
RISK
MANAGEMENT
take

PLAN
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Project title style
objectives

Project
metrics
RISK
MANAGEMENT
take

PLAN
Processes
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Project title style
objectives

Project
metrics
RISK
MANAGEMENT
take

PLAN
Processes

People &
roles
Click to edit Master
Project title style
objectives

Project
metrics
RISK
MANAGEMENT
take

PLAN
Processes

People &
Skills and roles
tools
Click to edit Master
Project title style
objectives

Project
metrics
RISK
MANAGEMENT
take

PLAN
Processes
Tracking &
Reporting
People &
Skills and roles
tools
Click to edit Master
Project title style
objectives

Project
Analysis metrics
& scoring RISK
MANAGEMENT
take

PLAN
Processes
Tracking &
Reporting
People &
Skills and roles
tools
Click to edit Master
Project title style
Governance objectives

Project
Analysis metrics
& scoring RISK
MANAGEMENT
take

PLAN
Processes
Tracking &
Reporting
People &
Skills and roles
tools
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take
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Your comments and questions


EXERCISE
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14

Please review the note you made doing Exercise 1, when you set an
intention of expectation for what you wanted from today.
EXERCISE
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14

Please review the note you made doing Exercise 1, when you set an
intention of expectation for what you wanted from today.
As a result of my having completed the Managing Projects Risk online training,
it is possible that I may be able to < my opportunity>,
which could lead to <positive effect/s on my personal objectives>.

What concrete actions can you take in order to exploit that opportunity?
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take
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Project management is getting work done


through people who do not report to you.
take
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+++
ENERGY LEVEL

++

+ DECAY CURVE

0
© 2011 David Hillson/Risk Doctor Limited
Used with permission
PLAN Click to edit Master title style
IDENTIFY ANALYSE PLAN RESPONSES IMPLEMENT & REVIEW

+++
ENERGY LEVEL

++

+ DECAY CURVE

0
© 2011 David Hillson/Risk Doctor Limited
Used with permission
PLAN Click to edit Master title style
IDENTIFY ANALYSE PLAN RESPONSES IMPLEMENT & REVIEW

+++
ENERGY LEVEL

++

0
© 2011 David Hillson/Risk Doctor Limited
Used with permission
Click to editInitiation
Master title style

Monitoring, control Risk


and review identification

COMMUNICATE
Risk MOTIVATE Risk
response execution assessment

Risk response Risk response


action planning strategy selection
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take

14
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Thank you for participating today.

Andrew McGregor
adm@cohesion.co.za
linkedin.com/in/andrewdmcgregor

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