BRADLEY CORPORATION

8 Step Problem Solving

1.0 Team Contact / General Information
Bradley Corporation Supplier Status Date
Facility Name 8 Step Leader
Contact Part Number CAR/SCAR#
Phone number Description CC#
Email Phone number RMA#
Cell number Cell number NCMR#
Buyer (if appl) Email Issue Date

Team:
2.0 Define Problem Repeat Issue: Yes No

Picture 1 Picture 2

Description Description

Picture 3 Picture 4

Description Description

3.0 Short-term Containment Actions (<48 hours)

3.1 Verified By:

Tasks Responsibility Result Date

A) Containment of Parts at Bradley
In Stock
In All WIP Locations
In Finsihed Goods
B) Containment of Parts at Supplier
In Stock
In all WIP Locations
C) Containment of Parts in Transit
D)
E)
4.0 Root Cause(s)

Brainstorm 5 Why Other (please

DOE
Identify method used to determine Root Cause: C&E Pareto explain)
Diagram Chart
4.1 Escape Point

FCD-#0528 1 Of 3 Rev 1
 BRADLEY CORPORATION

FCD-#0528 2 Of 3 Rev 1
 BRADLEY CORPORATION
5.0 Corrective Action(s)
5.1 Verified By:
Action Description Target Date Effective Date Responsibility Result

A)

B)

C)

D)

E)
Picture 1 Picture 2

Description Description

Picture 3 Picture 4

Description Description

No (explain
Yes
Was Mistake Proofing utilized? why)
6.0 Verify Corrective Actions
6.1 Verified By:
Verification Method Target Date Effective Date Responsibility Result

A)

B)

C)

D)

E)

7.0 Share Solution

Yes (provide additional N
Are similar products / processes affected or at risk? Part #/Process
details) o

Details:
Check if Updated: Control Plan Inspection Maintenance
FMEA
Operator Design Instructions
Internal Inspection Schedule
Other (indicate
Instructions Templates Freq. below)

8.0 Closure
Submitted For Closure By: (Supplier if applicable) Final Approval By: (Bradley Corporation Quality)

Name Title Date Name Title Date

NOTE: All evidence must be attached to this 8 Step Problem Solving record (use additional tabs as necessary)

FCD-#0528 3 Of 3 Rev 1