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It’s also the best way to reach greater professional opportunities and
rewards.
Growing Demand
Labor estimates predict some technology fields will experience growth of
more than 20% by the year 2020. (Source: CompTIA 9th Annual
Information Security Trends study: 500 U.S. IT and Business Executives
Responsible for Security.) CompTIA certification qualifies the skills
required to join this workforce.
Higher Salaries
IT professionals with certifications on their resume command better jobs,
earn higher salaries, and have more doors open to new multi-industry
opportunities.
Verified Strengths
Ninety-one percent of hiring managers indicate CompTIA certifications are
valuable in validating IT expertise, making certification the best way to
demonstrate your competency and knowledge to employers. (Source:
CompTIA Employer Perceptions of IT Training and Certification.)
Universal Skills
CompTIA certifications are vendor neutral—which means that certified
professionals can proficiently work with an extensive variety of hardware
and software found in most organizations.
CompTIA Disclaimer
© 2018 CompTIA Properties, LLC, used under license by CompTIA
Certifications, LLC. All rights reserved. All certification programs and
education related to such programs are operated exclusively by CompTIA
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CompTIA Approved Curriculum Program signifies that, in CompTIA’s
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certification exam.
CONTENTS AT A GLANCE
Preface
Acknowledgments
Introduction
Exam Readiness Checklist
3 Networking Components
Network Interface Cards
Transceivers
Exercise 3-1: Configuring a Network Card
MAC Address
Exercise 3-2: Determining Your Local Machine’s MAC
Address
Troubleshooting Network Cards
Hubs and Repeaters
Hubs
Repeaters
Bridges and Switches
Bridges
Switches
Routers and Multilayer Switches
Routers
Multilayer Switches
Collision Domains and Broadcast Domains
Gateways, Security Devices, Virtualization, and Cloud Computing
Gateways
Firewalls
Intrusion Detection Systems
Exercise 3-3: Identifying Network Components
Other Networking Devices
Wireless Access Points
Wireless Range Extender
VoIP End Point
Analog Modems
CSU/DSU
ISDN
Advanced Networking Devices
Virtualization
Cloud Computing
Network Storage Types
SCADA/ICS and Medianets
Wiring Distribution and Rack Systems
Device Placement and Labeling
Certification Summary
Two-Minute Drill
Q&A Self Test
Self Test Answers
4 TCP/IP Addressing
TCP/IP Fundamentals
TCP/IP Settings
Exercise 4-1: Identifying Remote Systems
TCP/IP Addressing
Understanding Binary
Exercise 4-2: Converting Decimal to Binary
Exercise 4-3: Converting Binary to Decimal
Address Classes
Exercise 4-4: Identifying Address Classes
Loopback Address
Private vs. Public Addresses
Exercise 4-5: Understanding Valid Addresses
Virtual IP
Addressing Schemes
TCP/IP Ports
Exercise 4-6: Viewing TCP/IP Port Values
TCP/IP Configuration Concepts
Manual Configuration/Static Address
Dynamic Host Configuration Protocol (DHCP)
Exercise 4-7: Configuring TCP/IP to Use DHCP
APIPA
Boot Protocol
IP Reservations
Domain Name System
Windows Internet Naming Service
Exercise 4-8: Configuring a Client for DNS
Configuring a Linux Machine for TCP/IP
Certification Summary
Two-Minute Drill
Q&A Self Test
Self Test Answers
5 TCP/IP Protocols
TCP/IP Protocol Suite
The TCP/IP Model
Exercise 5-1: Identifying TCP/IP Protocols
IPv6 Fundamentals
IPv6 Addressing and Hexadecimal Addressing
IPv6 Protocols
Tunneling Protocols
Exercise 5-2: Exploring IPv6
Network Services
Web Services
Network Controllers
DHCP
DNS
RDP
WINS
NAT/PAT/SNAT
ICS
SMB/CIFS
NFS
AFP
Samba
ZeroConfig
VoIP
Unified Voice Services
IPAM
Certification Summary
Two-Minute Drill
Q&A Self Test
Self Test Answers
10 Wireless Networking
Wireless Basics
Wireless Concepts
Wireless Network Types
Wireless Standards
Channels
Authentication and Encryption
Securing Wireless
Security Best Practices
Threats Against Wireless
Implementing a Wireless Network
Configuring the Wireless Router/Access Point
Wireless Security
Configuring the Client
Exercise 10-1: Configuring a Wireless Network
Configuring Roaming Wireless
Understanding Mobile Devices
Troubleshooting Wireless
Other Wireless Networking
Infrared (IR)
Bluetooth
NFC
Cellular
Technologies that Facilitate the Internet of Things (IoT)
Geofencing
Certification Summary
Two-Minute Drill
Q&A Self Test
Self Test Answers
Index
PREFACE
In This Book
This book is organized in such a way as to serve as an in-depth review for
the CompTIA Network+ certification exam for both experienced network
professionals and newcomers to the world of network technologies. Each
chapter covers a major aspect of the certification exam, with an emphasis
on the “why” as well as the “how to” of working with and supporting
networking environments.
In the Chapters
We’ve created a set of components that call your attention to important
items, reinforce important points, and provide helpful exam-taking hints.
Take a look at what you’ll find in the chapters:
On the Job notes describe the issues that come up most often in
real-world settings. They provide a valuable perspective on
certification- and product-related topics. They point out common
mistakes and address questions that have arisen from on-the-job
discussions and experience.
Inside the Exam sidebars highlight some of the most common and
confusing problems that students encounter when taking a live
exam. Designed to anticipate what the exam will emphasize, getting
inside the exam will help ensure you know what you need to know
to pass the exam. You can get a leg up on how to respond to those
difficult-to-understand questions by focusing extra attention on
these sidebars.
The Certification Summary is a succinct review of the chapter and
a restatement of salient points regarding the exam.
Some Pointers
Once you’ve finished reading this book, set aside some time to do a
thorough review. You might want to return to the book several times and
make use of all the methods it offers for reviewing the material:
1. Re-read all the Two-Minute Drills, or have someone quiz you. You
also can use the drills as a way to do a quick cram before the exam.
You might want to make some flash cards out of 3 × 5 index cards
that have the Two-Minute Drill material on them.
2. Re-read all the Exam Watch notes and Inside the Exam elements.
Remember that these notes are written by authors who have taken the
exam and passed. They know what you should expect—and what you
should be on the lookout for.
3. Re-take the Self Tests. Taking the tests right after you’ve read the
chapter is a good idea, because the questions help reinforce what
you’ve just learned. However, it’s an even better idea to go back later
and do all the questions in the book in one sitting. Pretend that you’re
taking the live exam. When you go through the questions the first
time, you should mark your answers on a separate piece of paper. That
way, you can run through the questions as many times as you need to
until you feel comfortable with the material.
4. Complete the Exercises. Did you do the exercises when you read
through each chapter? If not, do them! These exercises are designed to
cover exam topics, and there’s no better way to get to know this
material than by practicing. Be sure you understand why you are
performing each step in each exercise. If there is something you are
not clear on, re-read that section in the chapter.
ACKNOWLEDGMENTS
I f you are new to certifications, we have some good news and some bad
news. The good news is that a computer industry certification is one of
the most valuable credentials you can earn. It sets you apart from the
crowd and marks you as a valuable asset to your employer. You will
gain the respect of your peers, and certification can have a wonderful effect
on your income.
The bad news is that certification exams are not easy. You may think you
will read through some study material, memorize a few facts, and pass the
examinations. After all, these certification exams are just computer-based,
multiple-choice tests, so they must be easy. If you believe this, you are
wrong. Unlike many “multiple-guess” tests you have been exposed to in
school, the questions on certification examinations go beyond simple factual
knowledge.
The purpose of this introduction is to teach you how to take a computer
certification examination. To be successful, you need to know something
about the purpose and structure of these tests. We will also look at the latest
innovations in computerized testing. Using simulations and adaptive testing,
the computer industry is enhancing both the validity and security of the
certification process. These factors have some important effects on how you
should prepare for an exam, as well as your approach to each question
during the test.
We will begin by looking at the purpose, focus, and structure of
certification tests, and we will examine the effect these factors have on the
kinds of questions you will face on your certification exams. We will define
the structure of examination questions and investigate some common
formats. Next, we will present a strategy for answering these questions.
Finally, we will give some specific guidelines on what you should do on the
day of your test.
The Value of Certification
The CompTIA Network+ certification program, like the certification
programs from Microsoft, Cisco, Oracle, and other software vendors, is
maintained for the ultimate purpose of increasing the corporation’s profits
through the creation of skilled workers. A successful certification program
accomplishes this goal by helping to create a pool of certification questions
that not only test the knowledge of the candidate, but also test their skills.
Vendor certification has become increasingly popular over the years
because it helps employers find qualified workers, and it helps software
vendors, such as Microsoft, sell their products. A number of employers are
looking for IT professionals who hold IT certifications, and a number of
individuals are overlooked because they don’t hold the required certification.
A marked characteristic of the computer certification program is an
emphasis on performing specific job tasks rather than merely gathering
knowledge. It may come as a shock, but most potential employers do not
care how much you know about the theory of operating systems,
networking, or database design. As one IT manager put it, “I don’t really
care what my employees know about the theory of our network. We don’t
need someone to sit at a desk and think about it. We need people who can
actually do something to make it work better.”
CompTIA’s Network+ certification program will be testing you on
current network implementations in wide use today, including network-
related hardware and software. The job task orientation of certification is
almost as obvious, but testing real-world job skills using a computer-based
test is not an easy test. In Network+, CompTIA have created a great
certification exam that ensures a candidate knows the basics of networking.
The Network+ exam is known as a form test; this is the type of test that
we are most familiar with. A form test is made up mainly of multiple-choice
questions, but there are now a few performance-based questions on the
exam. You can go to previous questions at any point. For the CompTIA
certification, a form consists of 90 questions and allows for 90 minutes to
complete it.
The CompTIA Network+ exam is a form-based test where each correct
answer gives you the same amount of points. The score is on a scale from
100 to 900, and a score of 720 must be obtained in order to pass. An
interesting and useful characteristic of a form test is that you can mark a
question you have doubts about as you take the test. Assuming you have
time left when you finish all the questions, you can return and spend more
time on the questions you have marked as doubtful.
Question Types
Computerized test questions can be presented in a number of ways. Some of
the possible formats for questions are listed next, and you may find any of
the following types of questions on your Network+ certification exam.
True/False
We are all familiar with true/false questions, but because of the inherent 50
percent chance of choosing the correct answer, you will most likely not see
true/false questions on your Network+ certification exam.
Multiple Choice
The majority of Network+ certification questions are in the multiple-choice
format, with either a single correct answer or multiple correct answers that
need to be selected. One interesting variation on multiple-choice questions
with multiple correct answers is whether or not the candidate is told how
many answers are correct—you might be told to select all that apply.
Graphical Questions
One or more graphical elements are sometimes used as exhibits to help
present or clarify an exam question. These elements may take the form of a
network diagram or pictures of networking components on which you are
being tested. It is often easier to present the concepts required for a complex
performance-based scenario with a graphic than it is with words. Expect to
see some graphical questions on your Network+ exam.
Test questions known as hotspots actually incorporate graphics as part of
the answer. These questions ask the certification candidate to click a location
or graphical element to answer the question. As an example, you might be
shown the diagram of a network and asked to click on an appropriate
location for a router. The answer is correct if the candidate clicks within the
hotspot that defines the correct location. The Network+ exam has a few of
these graphical hotspot questions, and most are asking you to identify
network types, such as a bus or star network. As with the graphical
questions, expect only a couple of hotspot questions during your exam.
Scenario-Based Questions
CompTIA certification exams have gotten more difficult in recent years. The
exams not only test you on your technical knowledge through knowledge-
based questions, but they now have scenario-based questions that present
you with a situation and you need to give the best answer based on that
situation.
Knowledge-based questions are fairly straightforward and simply expect
you to understand or know a particular concept. Knowledge-based objectives
typically use verbs such as list and identify and tend to test only what you
know, not what you can do. For example:
Objective:
5.9 Compare and contrast the following ports and protocols
Which of the following ports is used by POP3 to read e-mail?
A. 80
B. 443
C. 143
D. 110
Correct answer: D
The Network+ exam consists of a mix of knowledge-based and scenario-
based multiple-choice questions that can be answered fairly quickly if you
know your stuff. These questions can be tricky at times, but always narrow it
down by eliminating the choices you know are not correct first.
Other objectives use action verbs such as install, configure, and
troubleshoot to define job tasks. These objectives can often be tested with
either a knowledge-based question or a scenario-based question. CompTIA
are focused on presenting more scenario-based questions where you will
need to read about a situation and make an informed decision. For example:
You want to ensure you have a reliable tape backup scheme that is not
susceptible to fire and water hazards. You are backing up three Windows
servers and would like to completely back up the entire system. Which of the
following is the most reliable backup method?
A. Configure the backup program to back up the user files and operating
system files; complete a test restore of the backup; and store the
backup tapes offsite in a fireproof vault.
B. Configure the backup program to back up the entire hard drive of each
server, and store the backup tapes offsite in a fireproof vault.
C. Copy the user files to another server; configure the backup program to
back up the operating system files; and store the backup tapes offsite
in a fireproof vault.
D. Configure the backup program to back up the user files and operating
system files, and store the backup tapes offsite in a fireproof vault.
Correct answer: A
Even in this simple example, the superiority of the scenario-based
question is obvious. Whereas the knowledge-based question asks for a single
fact, the scenario-based question presents a real-life situation and requires
that you make a decision based on this scenario. Thus, scenario-based
questions give more bang (validity) for the test author’s buck (individual
question).
Performance-Based Questions
The new CompTIA certification exams now include what is known as
performance-based questions. These questions typically involve a graphical
element to the question that you need to interact with. For example, you may
be presented with a network diagram and need to drag the correct IP
addresses to different devices in the diagram. Or you may need to place the
network device, such as a router or switch, in the correct location.
Another example of a performance-based question you may receive may
list different network services on one side of the screen, and you need to
drag the appropriate port number to the appropriate network service. In order
to help you prepare for these style questions, we have placed samples on the
accompanying website for this book and are including videos of yours truly
demonstrating how to answer these style questions on the real exam! Please
see the appendix for more information about accessing the online content.
Study Strategies
There are a number of different ways to study for the different types of
questions you will see on a CompTIA Network+ certification examination.
The following section outlines some of the methods you can use to prepare
for the different types of questions.
Knowledge-Based Questions
Knowledge-based questions require that you memorize facts. There are
hundreds of facts inherent in every content area of every Network+
certification examination. There are several tricks to memorizing facts:
Repetition The more times your brain is exposed to a fact, the more
likely you are to remember it. Flash cards are a wonderful tool for
repetition. Either make your own flash cards on paper or download a
flash card program and develop your own questions.
Association Connecting facts within a logical framework makes
them easier to remember. Try using mnemonics, such as “All People
Seem To Need Data Processing” to remember the seven layers of the
OSI model in order.
Motor association It is often easier to remember something if you
write it down or perform some other physical act, such as clicking on
a practice test answer. You will find that hands-on experience with
the product or concept being tested is a great way to develop motor
association.
Scenario-Based Questions
Most of the questions you will face on a CompTIA certification exam are
scenario-based questions. We have discussed the superiority of these
questions over simple knowledge-based questions, but you should remember
that the job task orientation of CompTIA certification extends the knowledge
you need to pass the exams; it does not replace this knowledge. Therefore,
the first step in preparing for scenario questions is to absorb as many facts
relating to the exam content areas as you can. In other words, go back to the
previous section and follow the steps to prepare for an exam composed of
knowledge-based questions.
The second step is to familiarize yourself with the format of the questions
you are likely to see on the exam. You can do this by answering the
questions in this study guide and by doing the practice tests that accompany
this study guide. The day of your test is not the time to be surprised by the
complicated construction of some exam questions.
At best, these scenario-based questions really do test certification
candidates at a higher cognitive level than knowledge-based questions do. At
worst, these questions can test your reading comprehension and test-taking
ability rather than your ability to administer networks. Be sure to get in the
habit of reading the question carefully to determine what is being asked.
The third step in preparing for CompTIA scenario questions is to adopt
the following attitude: scenario-based questions are just knowledge-based
questions with a little story wrapped around them.
To answer a scenario-based question, you have to sift through the story to
the underlying facts of the situation and apply your knowledge to determine
the correct answer. This may sound silly at first, but the process we go
through in solving real-life problems is quite similar. The key concept is that
every scenario-based question (and every real-life problem) has a fact at its
center, and if we can identify that fact, we can answer the question.
EXAM READINESS CHECKLIST
Another random document with
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Was certaine goods to England he had sold,
Which in the hands of creditors, but bad,
Small hope to get, yet lesser meanes he had.
68.
69.
70.
71.
“Neuer,” quoth I, “was fortune so vniust
As to do wrong vnto thy noble[2067] hart,
What man so wicked could betray the trust
Of one so vpright, of so good desart?
And though obey necessitie thou must,
As when the great’st[2068] the same to me thou art,
Let me alone the last be left of all,
That from the rest declin’d not with thy fall.”
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The wisest and most prouident but build,
For time againe too wastfully destroy,[2089]
The costly piles and monuments we guild,
Succeeding time shall reckon but a toy,
Vicissitude impartially wil’d,
The goodliest things be subiect to annoy,
And what one age did studiously maintaine,
The next againe accounteth vile and vaine.
96.
97.
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102.
The frier soone feeling Conscience had him found,
And hearing how hypocrisie did thriue,
That many teachers euery where did wound,
For which Contriton miserably did grieue:
Now in deceit to shew himselfe profound,
His former hopes yet lastly so reuiue
Gets the pope’s letters, whereof he doth shape
Him a disguise from conscience to escape.
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Michael Drayton.
FINIS.