Professional Documents
Culture Documents
When and where it happened: It happened a few weeks ago at a new Italian
restaurant I was trying out with some friends.
What he/she complained about: We ordered our food, and after waiting for over
an hour, it still hadn't arrived. One of my friends, who was quite hungry, started
getting frustrated. He flagged down our waiter and politely inquired about the
delay. The waiter apologized and mumbled something about a busy kitchen, but it
seemed like our order had been forgotten.
What the result was: The waiter did apologize again and offered us
complimentary drinks while we waited. Luckily, the food arrived about 15 minutes
later, and it was actually quite good. They also gave us a discount on the final bill
to compensate for the wait.
How I felt about the experience: It was a bit frustrating at first, especially for my
friend who was really hungry. But I appreciated that the waiter acknowledged the
mistake and tried to make things right.
Many companies provide training for their staff on how to handle customer
complaints. This training might cover things like active listening, de-escalation
techniques, and offering solutions to resolve the issue.
Common customer complaints can include slow service, wrong orders, rude staff,
or faulty products.
People might complain directly to the staff at the business, write a negative online
review, or contact the company through their website or social media.
People might voice their complaints directly to the business, take their business
elsewhere, or share their negative experience with friends and family.
I would politely bring it to the attention of the staff and see if they can resolve the
issue. If they are unhelpful, I might consider leaving a negative review online.
Where I helped him/her: I was walking home from university when I saw an
elderly woman struggling to carry a heavy bag of groceries.
Why I helped: It seemed like she was having difficulty, and I didn't want her to
hurt herself. Helping others is something I believe in.
How I helped: I offered to help her carry the bag, and she was very grateful. We
walked together to her apartment building, which was just a few blocks away. She
thanked me again and even offered me some cookies as a token of appreciation.
How I felt about it: It was a small act of kindness, but it felt good to help someone
in need.
Parents can certainly offer guidance and support with homework, but it's important
for children to take ownership of their learning and develop their own problem-
solving skills.
Yes, parents can offer valuable guidance and life lessons to their children.
However, it's also important to allow children to make their own decisions and
learn from their experiences.
Absolutely! Kids can help with chores around the house, run errands, or simply
offer emotional support.
Vietnam has many beautiful beaches, mountains, and countryside areas that
people can visit to relax. However, access to green spaces and peaceful
environments can be more limited in big cities.
2. What do people usually do when they are relaxed?
People relax in many different ways. Some might enjoy spending time in nature,
reading a book, listening to music, or spending time with loved ones. Others might
find relaxation in hobbies like yoga, meditation, or spending time outdoors.
Exercise can be a great way to relieve stress and improve mood. Physical activity
releases endorphins, which have mood-boosting effects. However, some people
might find relaxation in more calming activities like yoga or gentle stretching.
For some people, watching TV or browsing the internet can be a way to unwind.
However, the blue light emitted from screens can interfere with sleep, so it's
important to limit screen time before bed.
Absolutely not! Relaxation can be found in simple things like spending time in
nature, listening to music, or meditating. While some relaxation activities might
require some spending, like going to a spa or on a vacation, there are many
affordable or free ways to unwind.
Young Chinese people are interested in a wide variety of jobs. Some popular
choices include tech-related fields, finance, education, and entrepreneurship.
This will vary depending on the individual. Some people might prioritize a job that
they find stimulating and fulfilling, even if the salary is lower. Others might prioritize
financial security and be willing to take on a less interesting job if it pays well.
In some ways, technology has made it easier to find and apply for jobs online.
However, the job market can also be very competitive, so it's important to have
strong qualifications and experience.
AI is likely to automate many routine tasks in the future. However, it's also likely to
create new
Be patient and respectful. Show genuine interest in their stories and experiences.
Ask open-ended questions and avoid interrupting. You might also need to speak a
little slower and louder if hearing is an issue.
3. Do you think old people can work better than young people?
Not necessarily. Both young and old people have different strengths and
weaknesses to bring to the table. Young people might offer new ideas and
technological expertise, while older workers bring experience and stability.
5. Has old people's life quality improved when compared to the past?
In many ways, yes. Advances in medicine and healthcare have led to longer
lifespans and improved quality of life for older adults. There are also more
resources and services available to support them.
Not always, but there can be overlap. People of all ages can enjoy activities like
spending time with loved ones, reading, listening to music, or being outdoors.
When and where I used the map: I used a map a few months ago when I was
hiking in a national park with a group of friends.
What it was like: It was a traditional paper map with marked trails, elevation
contours, and points of interest.
How useful it was: The map was very useful for navigating the trails and finding
our way around the park. We were able to plan our route in advance and estimate
how long each hike would take.
Why I used it: While we did have a hiking app on our phones, we also wanted to
have a physical map as a backup in case our phones ran out of battery or signal.
How I felt about the experience: It felt good to rely on a traditional map and
compass for navigation. It was a refreshing break from technology and a reminder
of the importance of basic outdoor skills.
The first step is usually to try and stay calm and assess the situation. People might
try to retrace their steps, look for landmarks, or ask for directions from others. If
they have a map and compass, they can try to navigate their way back using those
tools. In more serious situations, they might need to call for help.
Paper maps are physical maps that you can hold in your hand. They can be more
difficult to update and might not always be as detailed as digital maps. Digital
maps, on the other hand, can be accessed on smartphones or GPS devices. They
can offer real-time traffic updates and points of interest information, but they rely
on a battery and signal to function.
In-car GPS navigation systems can be very helpful for drivers, especially when
navigating unfamiliar territory. They can provide turn-by-turn instructions and help
to avoid traffic jams. However, it's important not to rely solely on GPS and to still
pay attention to road signs and traffic conditions.
Some people prefer the simplicity and reliability of a paper map. They don't require
a battery or signal to function and can be a good backup option in case of
technological failure. Using a paper map can also encourage people to be more
engaged with their surroundings and develop their spatial awareness skills.
6. How does learning to read a map help you learn more about your
country?
Learning to read a map can teach you about the geography, history, and
transportation networks of your country. By studying maps, you can gain a better
understanding of the location of cities, mountains, rivers, and other geographical
features. Maps can also show you the location of historical landmarks and
transportation routes, providing a deeper appreciation for your country's
development.
China has a wide variety of markets, from large-scale wholesale markets to small
neighborhood markets selling fresh produce and everyday goods. Night markets
are also popular, offering food stalls, clothing, and souvenirs.
It's hard to say for sure. While online shopping is becoming increasingly popular,
there's still a strong appeal to the experience of physical shopping at traditional
markets. They offer a chance to socialize, bargain with vendors, and find unique
items.
Absolutely! The rise of e-commerce has significantly changed how people shop.
Online shopping offers convenience, a wider selection of products, and
competitive prices. However, many people still enjoy the social aspects of in-
person shopping.
4. What are the differences between shopping in street markets and big
shopping malls?
Street markets offer a more unique and personal shopping experience. You can
find handmade crafts, local produce, and vintage items. Shopping malls, on the
other hand, typically have a wider range of brand-name stores and offer a more
controlled environment.
5. Do you think the goods sold at discount stores do not have good
value or quality?
Not necessarily. Discount stores can be a great way to find good deals on quality
items. However, it's important to be an informed shopper and compare prices
before making a purchase.
6. Why do some people like to buy expensive goods?
There are many reasons. Some people might value the quality and craftsmanship
of luxury goods. Others might see them as a status symbol or an investment.
What it is about: The movie is called "Schindler's List," a historical drama about
Oskar Schindler, a German businessman who saved the lives of over 1,100 Jews
during the Holocaust.
When I watched it: I watched it a few years ago for a history class.
Where I watched it: We watched it in the classroom, but I later rented it to watch
again on my own.
Why I felt strongly about it: The movie is incredibly powerful and moving. It
portrays the horrors of the Holocaust in a way that is both realistic and
heartbreaking. The story of Schindler's courage and compassion in the face of
unimaginable evil is truly inspiring. It made me think a lot about the importance of
standing up for what is right, even when it's difficult.
There's no clear answer. Some people prefer the convenience and affordability of
watching movies at home. Others enjoy the big-screen experience and the social
aspect of going to the cinema with friends or family.
Going to the cinema with friends can be a fun social outing. You can share the
experience of watching the movie together, discuss it afterwards, and enjoy some
snacks and drinks.
Cinemas can try to compete with streaming services by offering exclusive content,
comfortable seating, and special amenities like in-theater dining or luxury recliners.
They can also focus on creating a more social and interactive experience for
moviegoers.
6. Do you think people can learn about new cultures through movies?
Absolutely! Movies can be a great way to learn about different cultures, historical
events, and social issues. They can provide a window into new worlds and
perspectives.
When I first saw this painting: The first time I saw this painting was at a museum
exhibit a few months ago.
What the painting is about: The painting is called "The Starry Night" by Vincent
van Gogh. It depicts a swirling night sky with a crescent moon and bright stars.
There's also a small village nestled below the hills.
Who drew/painted it: The painting was done by the famous Dutch post-
impressionist artist Vincent van Gogh.
Why I like this painting: I am drawn to the vibrant colors and swirling
brushstrokes in "The Starry Night." It creates a sense of movement and energy. I
also like the contrast between the peaceful village below and the dynamic night
sky. The painting evokes a sense of mystery and wonder for me.
Painting typically uses paint applied with brushes or other tools to a canvas or
surface. Drawing can use a wider variety of materials like pencils, charcoal, or ink,
and may be done on paper or other surfaces. Paintings can be more detailed and
use color, while drawings might be more focused on lines and shading.
People might keep a painting for sentimental reasons, because it reminds them of
a special place or time. They might also value it as a piece of art or an investment.
The style of buildings can affect people's lives in many ways. For example, the
layout of a building can influence how people move around and interact with each
other. The design of a building can also impact people's moods and well-being.
Natural light, ventilation, and access to green spaces are all important factors in
building design.
It can also be a relaxing and enjoyable way for children to express themselves. Art
education can also help children develop an appreciation for beauty and culture.
Beautiful design can make everyday objects more enjoyable to use and improve
our quality of life. Well-designed objects can be functional, aesthetically pleasing,
and even inspiring. However, beauty is subjective, and what one person finds
beautiful another might not. Ultimately, the importance of beautiful design depends
on the individual and the object in question.