Anna Liza G.

Canda
Address : Purok 1, Alambique, Gigaquit, Surigao del Norte, 8409

Mobile Number: +639510522000

E-mail Address: annesmile82@yahoo.com

Position Applied :CASHIER / WAITRESS / BARMAID

Work Experience

June 22, 2023 to Present

Restaurant Supervisor
Tavern Hotel
Surigao City

 In-charge of the outlet in the absence of the Operations Manager.

 Performs opening, mid and closing shift.
 Responsible for overseeing the proper use of point of sales system.
 In-charge of requesting additional or replacement of manpower.
 Prepares schedule of staffs on a per shift basis to balance the number
hours of each employee to the sales per day.
 Trains newly hired dining and bar employees by orienting and guiding
them on their on the job training to impose company set standards.
 Conducts regular meetings/briefings of the dining and bar staff.
  Prepares performance appraisal per department by accomplishing
evaluation forms either monthly, quarterly or semi-annually.
 Implements the proper disciplinary actions / procedure for all the dining
and bar staff, including the issuance of citations and the conduct of
investigations.
 Coordinates with the kitchen department regarding daily
available/unavailable items.
 Request equipment or materials for replacement of either damaged, old or
missing equipment’s.
 Checks all orders and placed in commissary or suppliers to control
overstocking or under stocking.
 Trains all bar personnel on proper beverage recipes and
preparation/mixing.
 Prepares daily assignment of personnel based on event orders and
volume of business.
 Approves requisitions of the bar and sees to it that bar stocks are
sufficient, properly stored, organized, maintained and monitored.
 Supervises the activities of the beverage and food runners.

August 2011 to March 2020 Barmaid

The Juffair Grand Hotel Bahrain Busters
Bar and Restaurant

• Mixes and prepares non-alcoholic and alcoholic drinks like international

cocktails with accuracy. • Sees to it that company set standard recipe for
alcoholic and non-alcoholic drinks is strictly followed.
• Does bar cashiering job on the side.
• Interacts with guest to get feedbacks and comments on food and
beverage quality.
• Follows standard procedures and methods needed for smooth flow of
operations.
• Ensures that enough stocks are available for the duration of the shift.
• Participates in all dining and bar-related activities within his area of
responsibility.

August 2009 to June 2010

Cashier/Food and Beverage Attendant
Anantara Resort and Spa
Abu Dhabi, UAE

• Facilitate order taking in the most efficient and professional manner.

 • Ensure guests satisfaction by monitoring guest orders to ascertain that
orders are being deliver to the guests at the right time.
• Carry out tasks that will maintain the cleanliness of the restaurant. Do
cashiering

July 2007 to December 2009

Finance Technician
Food and Beverage Department
Wild Wadi Water Park
Dubai, UAE

• Consistently giving the right order and correct of change when having
transactions.
• Perform tasks and responsibilities that will help in maintaining the
cleanliness and presentation of the Restaurant.
• Help in creating a healthy and fun-filled environment for the guests and
colleagues by applying the Fish Philosophy.
• Consistently applying the guiding principles of Jumeirah to deliver
excellent customer service and even exceeding the expectations therein.

June 2006 to May 2007

Food and Beverage Attendant
Plantation Bay Resort and Spa- 5 star hotel
Cebu, Philippines

• Organize table setting for the dining.

• Facilitate order taking in the most efficient and professional manner.
• Ensure guests satisfaction by monitoring guest orders to ascertain that
orders are being deliver to the guests at the right time.
• Carry out tasks that will maintain the cleanliness of the restaurant.

November 2005 to May 2006

Cashier
Super Metro Mandaue, Cebu City, Philippines

• Encode documents according to transaction.

• Giving the right order and correct of change when having transactions.
• Carry out tasks that will maintain the cleanliness of the counter.
• Make the guests day by smiling and helping out by having healthy product
knowledge.
Trainings and
Seminars
July 2001 First Aid Seminar
Division Office Surigao, Philippines

July 2007 Service Excellence Plus

Wild Wadi Water Park

Fish Philosophy
Wild Wadi water Park

August 2007 Food and Hygiene Training (ARPAL)

Wild Wadi Water Park

March 2008 How to Handle Guests Complaint

Wild Wadi Water Park

Skills and Highlights

of Qualification
• Fluent in English both orally and written
• Computer literate such as Microsoft Office Applications
• Self motivated with very strong analytical skills
• Customer service skills
• Ability to work in a team (team player)
• Committed to client needs
• Willingness to learn
• Can work under pressure

Personal Background
Date of Birth : 06 January 1982
Birthplace : Alambique, Gigaquit, Surigao del Norte
Nationality : Filipino
Civil Status : Single
Height : 5’0

Educational
Background
College : Philippine Women’s University
Surigao City, Surigao Branch, Philippines
2000-2002
Hotel and Restaurant Administration

Secondary : Gigaquit National School of Home Industries

Gigaquit, Surigao del Norte, Philippines
1995-1999

Elementary : Gigaquit Central Elementary School

Gigaquit, Surigao del Norte, Philippines
1989-1995

Character Reference

Vivian Canda
General Manager
SureStay Plus by Best Western
+63951023797

Rosemarie P. Tura, COO III

Bureau of Customs- Port of Davao
Km. 10 Sasa Wharf Davao City
+639177220660