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  • CSF - Overall 2023 As of Jan. 15, 2024

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    CSF - Overall 2023 as of Jan. 15, 2024

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    1 views1 page

    CSF - Overall 2023 As of Jan. 15, 2024

    Uploaded by

    Jonathan Laroza

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    CSF Summary 2023

    No. of Clients Retrieval Rate Overall CSF


    BMBE 5952 99.28% 99.33%
    BN 32,713 97.08% 98.38%
    Consumer Complaint 135 100% 99.86%
    Sales Promo 494 100% 98.56%
    S&R 796 100% 99.37%
    Training - F2F 6,365 99.54% 98.00%
    Training -Online 349 100% 98.30%
    Consumer Advocacy 1728 100% 97.30%
    Business Counseling 41477 100% 98.79%
    Processing of Claims - External 2778 96.44% 99.56%
    Trade & Industry Info 73 100.00% 99.92%
    Conduct of Trade Fair 1258 98.46% 98.46%
    IT 148 100.00% 100%
    Processing of Claims - Internal 4177 97.61% 99.94%
    Property 969 100.00% 99.36%
    Janitorial/ Work Environment 1080 100.00% 97.51%
    Training & Dev't 303 100.00% 99.35%

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