DARREN DANIAL ONG

High Impact Sales | Consulting Stalwart | Enterprise Applications| Payments-focused| Managed Services
☎: +65 938 272 98 ✉: darren88ong@outlook.com
SUMMARY PROFILE

A highly accomplished Regional Sales Director with 17+ years of Enterprise Applications / Payments / Managed Services experience in managing
sales and operations, as well as, leading teams to deliver in a high performance environment. Experienced in APAC regional relationships with
IT Directors, Business leadership, Heads, Financial Directors and CxOs, within multifarious industries. Extensive IT Enterprise Apps and
Infrastructure technology sales experience including: Security, Cloud, Server, Storage, Network, Business Analytics and ERP Software. Met and
exceeded sales quota over 95% of my career. EC Council – Cybersecurity certified with expertise in Advanced Network Security.

AREAS OF EXPERTISE

Data / Enterprise Content-focused Payments / Managed Services Data Analytics / Financial Services

Marketing, Sales and Operations Strategic Partnerships & Alliances Domain / Enterprise Sector Specialist
Retail-focus, Big Data and Fintech ERP, CRM and CS Software Sales Data Loss Prevention (DLP)
Cross Functional Team Leadership Cloud, SOAP, API & Microservices ISV / Channel Partner Management
SOX / OSPAR Regulatory Compliance IT Industrial, Financial Software Sales Certified in PMP, SAP and Microsoft

CAREER HISTORY

Sungard FIS Global May 2020 – present

Regional Sales Director, Manage, Take and Make Payments (APAC)

Managing FIS Payments (Worldpay & others), Manage Payments and Payments Optimization, in APJ, managing turnkey Sales covering Source
to Pay, Payment (Digital), Omnichannel integrated to Core Bank Systems Temenos, ThoughtMachine and Mambu. Targeting consolidation, cross-
border and next generation payment prospects, designing Fast Track Workshops., integrations to Fraud & Protect and CRM, involving:
▪ Set up PaymentHub (Payment Marketplace) and podcast on payment automation management discussions which proved very
impactful and garnered many awards for both FIS and our Partnership awards with Temenos, Mambu and ThoughtMachine
▪ Partnered with newgen, Case Management, HID – e-KYC, Identity Management and various Cyber Security (Horangi, Cyfirma etc.)
▪ Selling solutions – FIS Trading Suite, Frant-Middle-Back Office Cloud, Risk Management, Middleware, Microservices, APIs, Hybrid Cloud,
Containerization, Mobile Apps, Mobilization, ISV (Teradata), Linux (Suse), cross divisional opportunities.
▪ Presenting solutions to use cases, value selling through payment demonstrations in Banking and Financial Services offerings.
▪ Targeting Use Cases – e-Invoicing (PEPPOL), Payment optimization, Omnichannel Compliance, RegTech, KYC, AML, IAM and Security
▪ Focused on output, distribution, storage, archival and retrieval, business continuity and managed services.
▪ Partnership with SI Partners. i.e. Tech Mahindra, Syncordis, Ifinity, Thakral One, GCI Consulting, Temenos, NDC, Teradata, Deloitte,
E&Y, Synpulse, HID Global, NDC Tech, Systems Ltd., Cognizant, TechAdwiser, Conscala and many others.
▪ Top 40 Pipeline generation and diligent follow ups with sales cycle optimization. Monthly cadence reporting and forecasts, daily,
monthly and quarterly Sales plans, business QBR and performance to Global Head.
▪ Lic/ Total = US$1,934k Annual Recurring (ARR) (FY’22/23), 60% through Partners and 40% direct to the Private Sector clients
▪ Surpassed Sales, FY22/23 by over 12% and closed deals, with DBS, Alliance Bank, SEA Bank, MUFG, BDO, Bank of China, Himalayan
Bank, TDB Mongolia, Baiduri Bank, BJJ, Bank Rakyat, Kiatnakin Phatra and Mandiri Bank.
▪ FY22/23 Payment Optimization and Source to Pay Sales, closing deals – Coca Cola, Johnson & Johnson, Cycle & Carriage etc.

Jun 2018 – May 2020

Regional Sales Director, Enterprise Sales (APAC)

Self-starter, managing FIS Financial Services (Front-Middle-Back Office) and Capital Markets (Alternate Asset Management), in APJ, managing
turnkey Sales covering Wealth, Blockchain, Remittance, Cloud Security, Service Management, ERP and CRM, involving:
▪ Selling BFSI and Capital Markets solutions – Insurance Suite, Insurance Process Controller, Apex Collateral, Protegent, Rainmaker,
Investran, VPS, Virtus, Hybrid Cloud, Containerization, Mobile Apps, APIs, Mobilization, ISV (Teradata), Linux (Suse), cross divisional.
▪ Drive business value throughout customer lifecycle with C&CS (Cloud & Cognitive Software) Financial Services
▪ Responsible for use case identification and value realization for C&CS Growth Offerings, guiding IT folk diligently.
▪ Architect and co-creates workshops, turnkey Managed Services, driving usage and adoption for C&CS Growth.
▪ Focused Use Cases – Reconciliation, Insurance, Asset Management, Tax, Compliance, RegTech, KYC and AML.
▪ Promoting fast track workshops: cybersecurity, data storage / archival, business continuity consultancy and managed services.
 ▪ Selling reconciliation, regulatory and compliance assurance testing and financial risk assessments and digital preservation.
▪ Partnership with Alliance Partners. i.e. Avaya, IBM, C3.ai, Turbonomic, Truat, Varmour, Temenos, Silverlake, RipeHub, Infosys,
TickTrade, Deloitte, Genesis, Fortinet, Crealogix, Caveonix, Suntec, Tech Data and others.
▪ Reporting and forecasts, daily, monthly and quarterly Sales plans and performance to the Group MD.
▪ Selling Lic/ US$6.3 mill, Maint/ US$3 mill, SaaS/ US$5 mill, Consulting/ US$1.7 mill, US$16 mill (FY2020)
▪ Surpassed Sales, FY2019 by over 25% and closed deals, with Watiga Trust, Khazanah, East Ventures, Rizal (RCBC), Citibank, BCA, BRI,
AXA, MUFG, Hong Leong, AmBank, Kasikorn Investments and Mandiri Bank.
▪ FY2020 Sales, closing deals – Usaha Tegas, Vickers, Lightspeed, SC Ventures and Maybank - $6.3 Mill.
▪ For first year, closed deals with Gobi Partners, Golden Gate Ventures, Wavemaker Partners, Temasek and Vertex.

Aptean Mar 2012 – Jun 2018

Sales Director, Enterprise Sales (APAC)

Leading the Aptean Data and Analytics division after merger of Consona and CDC :
▪ Aptean has 3 pillars of solutions, Embedded Financial Services (EFS), Customer Relationship Management, and Workforce Data
(Cybersecurity (CS) and Data Leak Prevention (DLP) Solutions) and Analytics solutions. Responsible for managing Sales Team (18 people)
with Channel Partners, Top 20 Channel Partners – NTT, Lenovo, Lemongrass, Planit, Emerio. HCL, IBM SoftLayer, TechData, Dynamics,
Activate NZ, Service IT+, DTC Cortex, Galaxy, RJ Software, MSL, CapGemini, Deloitte, Accenture, Wipro, Tata and Nazca3.
▪ Being subject matter expert on Aptean Analytics, Hyperledger, xPredict Insights, Network Analytics and IT data.
▪ Augmenting and adding new Tier 2 VAR Resellers – Cognizant, IBM, FIS, Turbonomic, PwC, Accenture, Deloitte, KPMG, Ernst & Young,
Teradata, Planit, Syniverse, Avaya, Cisco, NetApp, Geva Group, SingTel, StarHub and TM.
▪ Closed DBS Bank (DMM) S$3.5 mill deal – RPA Cloud and Aptean HR program analyzing relevant data of Singapore + ASEAN HR Partner,
proactive omni-channel HR process outsourcing analytics, workforce / resource optimals.
▪ Managing sales plans, including forecasting, sales ops and marketing for long-term opportunity management.
▪ Experience with a team selling approach across business units, including pro-actively resolving team conflict.
▪ Swiftly set-up Sales Academy, managing it, mentoring, motivating team, in total, 6 Sales, within 8 months.
▪ Successfully sold to BFSI, FMCG, and Manufacturing verticals, integrate to Oracle / SAP software (APIs), for clients like Traveloka, Astro,
TGV, IMDA, Maybank, RCBC, PSA, NVPC, Singtel, BOC, MYCC, Blibli, Dairy Farm and Etiqa.
▪ Brought continuous impact, with proven sales track record, providing excellent performance and decision support.
▪ Selling Lic/ US$38 mill, Maint/ US$10 mill, SaaS/ US$10 mill, Consulting/ US$6 mill, Total Team= US$64 mill (2018)
▪ Closed Khazanah, Tokio Marine, Etiqa, Citibank, BCA, BRI, BNI, BSP, AXA, MUFG, Hong Leong, AmBank and Kasikorn.
▪ Scaling Sales hitrate, closing new logo deals - Starhub, Celcom, Telkomsel and Maybank (Personal - US$6.3 mill).
▪ For the first year, closed deals - Celcom, f5, Orange, CSC, Equinix, Telstra, IWV, Danzas, Renesas, Novartis and NXP.
▪ Closed 12 Deals in FY2014, Sales and Projects, Personal Sales Targets met in FY2015, FY2016, FY2017 at US$8, US$10 and US$12 million,
respectively, deploying Technical Account Managers, for J& J, BHP Billiton, Petronas and Maybank.
▪ Engaged and sold piecemeal modular or full suite CS (ApTean) and Marketing Automation software (Marketo) solutions for Maybank,
Ambank, BNM, DBS Bank, Hong Leong Finance, Citibank, ANZ Bank, Etiqa and many new logos.

Dell Global B.V., Singapore Mar 2007 - Mar 2012

Regional Enterprise Sales Director (Enterprise Sales)

▪ Helmed the set-up of Dell’s first Software Services Group, covering KACE Appliance Management and IT Security (SonicWall) in South
Asia Developing Market Group (SADMG) region, leading IT and Cybersecurity Implementation of new multi- million Managed Services
contracts with Premier accounts such as TPV Electronics, PPG Worldwide and Citibank, mentoring a team of 25 personnel. Personally,
I delivered IT Sales targets in FY2009, and then 104%, 123% and 125% in the respective years (FY2010 – FY2012).
▪ With Citibank, I implemented and deployed Technology Infrastructure (TI) cost of about US$8 Million CAPEX. This will house
approximately about 3,000 staff with 9 floors of office space. TI works closely to support the CRS and business.
▪ Champion for Dell’s Regional Contact Center, Inside Sales and Tele-Sales for 2 years, achieved sales momentum, with between 30 -
55% growth Year-on-Year in Sales Revenues, with extensive operations and technical experience.
▪ Maintaining Group Profit and Loss accountability up to US$120 million, while achieving year-on-year growth in revenue of more than
10%. Responsible for sales leadership and product direction for the complete operations, technical & IT functions. Integrated Sales
programs and VOC (voice of customer) onto Dell.com via program and functional workshop.
▪ Built influential and strong relationships with CEO, IT Heads, HR Directors and Senior Management in customer matrix.
▪ Targeted and drove sales and marketing campaigns around a variety of solutions (Web / CRM / Oracle ERP Solutions).
▪ Leading Sales Operations Excellence Training Teams, conduct training and mentoring across all business segments.
▪ Led Dell’s Regional Channel Partner programs and being a speaker at many conferences, in Dell’s Managed Services (DMS), IT Analytics
(SASTM), Virtualization, Storage, Business Analytics and IT Simplification / IT Implementation.
▪ Surpassed Regional IT Sales Targets in FY2012 by over 25% and closed new multi-million IT Managed Services & Analytics, outsourcing
contracts with Citibank, NXP Semiconductors, Proton, PNB, Gamuda and TPV Electronics.
▪ Instituted corporate Lean/Six Sigma IT Sales process improvement programs, mastery of Dell’s Enterprise sales, inside sales, Technical
support and project management for Sales, order, and CRM software, like Salesforce.com and E2Open.
▪ Cross functional award given by the Global Dell.com team for recognition of successful sales leadership and support in APJ.
Magnus Asia B. V.(ABEAM Consulting), Singapore & Malaysia Mar 1999 - Mar 2007

Senior Manager / Country Head

▪ Responsible for the overall IT Sales and Operations of SAP solutions (FI/CO/EP/BW/MM/SD) top service providers and enterprises in
Malaysia, covering 200+ installations in BFSI, retail, manufacturing and telecommunications markets. Supervising team of 12, pre-sales
to delivery, of US$39 Million per year overseeing company's regional IT Sales strategy.
▪ Full oversight, strategic and commercial responsibility for key external client projects with CALTEX, Chevron Texaco, F- SMM (Fujitsu),
Unilever, Malaysia Airports, Coca-Cola, FELDA, Daimler Chrysler and Smart Modular.
▪ Started the business unit from scratch and built business over 5 years winning ERP, CRM and HR consulting contracts.
▪ Led and conducted workshops for clients, defining needs for projects to provide maximum returns on investment.
▪ Closed ERP solution deals with Nestle, Hitachi, Schlumberger, Petronas, MLNG, Smart Modular and Maxis.
▪ Championed top line IT Sales growth, hitting US$12 Mill the 1st year, thereafter securing 20% year-on-year growth, meeting company
objectives and garnering an average 35% in profit margins, for FY 2000-2004. Spearheaded implementation for multiple enterprise-
wide SAP project audit procedures, for corporate governance, regulatory and compliance, streamlining operations and increasing
revenue, which included comprehensive training plans, procurement improvement systems and business process optimization teams.

Andersen Consulting, London / Amsterdam/ Singapore Jul 1992 - Mar 1999

Consultant / SAP Account Manager

▪ Joined as Consultant responsible for assignments dealing with IT System Automation, Customer Service Operations, Data Centre
Operations; Later promoted to a SAP IT Sales Manager, Account Manager and Global Cross Development Manager, providing
innovative SAP solutions, Portal EP, SCM, BI and Business Analytics. Was primarily in charge of providing management of IT
Implementation to existing clients, and developing new business relationships, business process reengineering, handling Andersen
Consulting (AC) accounts, IT projects, and database management projects.
▪ Proposed Competitor Benchmarking, IT Transformation, Business Intelligence and Database Management projects.
▪ Galvanized sales for large-scale business process reengineering (BPR) projects enhancing growth in Business Consulting
▪ Led Account Management into AC’s top customers – British Telecom (BT), LHS Global, Visa, DHL and General Motors.
▪ Won the AC IT Sales Leadership award for largest APAC Managed Services contract in 1999, with Concert (AT&T/ BT).
▪ Trained and certified in SAP FI CO MM / SAP Enterprise Portal, implemented 5 full year project life cycles with clients.
▪ Spearheaded successful database & telemarketing automation for VISA, providing cost savings of £1.6 Million annually.
▪ Successfully decreased customer service problem transactions in BT, from 10% to 3% through improvement of problem identification,
incident management, resolution of recurring issues and restructuring of employee functions.

ACADEMIC | LEARNING AND DEVELOPMENT

MBA (with specialization in Strategic Management), University of Strathclyde, Glasgow, UK 1996 - 1998
B.Sc Chemistry with Information Technology, University of the West of Scotland, UK 1989 - 1992

PROFESSIONAL CERTIFICATIONS

Certified FIS Trading Suite Administrator 2023

Certified Salesforce CRM Administrator (Marketing Cloud-integrations) 2022
Certified Cybersecurity Professional for Finance and Business Professionals 2022
Certified in Sales Pipeline Management 2021
Certified in Salesforce Administration (for Finance and Business Professionals) 2021
Certified Chief Information Security Officer (CISO) - EC-Council 2016
Certified Information Systems Security Professional (CISSP) – (ISC)2 2015
Value SellingTM Framework Workshop, London, United Kingdom 2015
HR Technology Forum Certificate of Appreciation, Kuala Lumpur, Malaysia 2012
Seilevel IT Requirements Definition, ITIL v3 Certification - Q2 / Q3 2008
Certified Project Management Professional (PMPTM), Dell Global B.V, Texas, US 2007
SAP EP /FI /CO /MM Certification, SAP Education, Malaysia 2005