P-ISSN: 2170-1040 E-ISSN: 2602-5426

145 – 134 : (2021) 01 : – 12 :

- -
The role of social audit in raising the level of social performance
in the hospitals - study the case of the University Hospital Tlemcen -

2 1

1
youcef.ziane@univ-tlemcen.dz ( ) -
2
assiaterkikara@yahoo.fr ) –

2021/05/31 : 2021/05/29 : 2021/05/03 :

.
.
(50)
.(40)

. :
.M42, M12:JEL
Abstract :
This study aims to determine the extent to which social audit contributes to raising the
level of social performance in hospital institutions, as itis of strategic importance that allows
the institution to remain in a permanent environment. It is defined as the independent
professional examination of the human resource situation and a means of measuring and
understanding the real situation and preparing reports to improve social performance It also
seeks to analyze and evaluate the institution’s ability to discover the problems and obstacles
that the human resources management suffers from and to propose appropriate solutions for
them. In order to achieve the objectives of the study, a questionnaire was designed and
distributed to the employees of the University Hospital Center in Tlemcen (50)
questionnaires were distributed, and (40) were retrieved.
The study concluded that the institution’s employees did not realize the concept and
importance of social auditing as an effective means of measuring social performance
Key words: social audit, social performance, hospital institutions, performance.
Jel Classification Codes: M42, M12.

134
 - -

: .1

.
.

. .

1.1
:

: 2.1

: 3.1

4.1

135
 145 -134 : (2021) 01 : – 12 :

.2
1.2
1.1.2
1940
.

audit social au 1975

2
service d’un management
francois dalle
J.L Roy 1977

societé auropéenne de 1979

1980 paiement

3
1982
1995

.4

: 2.1.2
vatier
:

136
 - -

6
P.CANDAU

"

.
" JEAN-MARIE PERETTI

7
."
3.1.2
8

9
.
2.2
: 1.2.2

performance

( )

10

2.2.2
.

137
 145 -134 : (2021) 01 : – 12 :

.
.
assessing for categories Sethi
Clarkson
". " :
":
11

12
.
.3
1.3

:
: :
.
: :

: :

. -
. -
. -
. -
13
-

138
 - -

14
.
: 2.3

:
COVID19
50
. 40 .2021/01/10 2020/12/10

:
16 10

SPSS

-
(Alpha Cronbach) –

.
139
 145 -134 : (2021) 01 : – 12 :

.%60 80,2%
:01

85,4% 10

69.8% 16

80,2% 26
.spss
01
69.8% 85,4%

:02

5% 2
65% 26
12.5% 5
17.5% 7
22.5% 9
45% 18
32.5% 13
0% 0
15% 6 5
47.5% 19 10 5
37.5% 15 10
SPSS :
( ) %17.5 65%
5% 12.5%
22.5 % 32.5% 45%
15 % 10 37.5 % 10 5 47.5%
5

140
 - -

:03

1,8 0,516 01

1,85 0,483 02

1,68 0,572 03

1,60 0,591 04

1,57 0,594 05

4,10 0,545 06

4,00 0,599 07

4,00 0,599 08

4,00 0,599 09

3,10 1,392 10

2,7700 0,45753

SPSS :

:
-0,483 4,10 - 1,57
1,392

0,545 4,10

141
 145 -134 : (2021) 01 : – 12 :

. 0,599 4,00

0,594 1,57

0,45753 2,7700
:04

1,83 0,594 01

2,75 0,981 02

3,53 1,519 03
1,65 0,483 04

1,085 05
2,05
2,60 1,150 06

4,75 0,707 07

08
2,03 0,660 .
2,10 0,841 09
4,65 0,483 10

4,60 0,623 11

4,70 0,464 12

1,72 0,716 ) . 13
142
 - -

1,55 0,749 14
.
1,70 0,723 15

4,27 0,452 16

2,9047 0,34668

SPSS :
4
1,519 -0,464 4.75-1,5

:
0,707 4,75
4,70
0,464
0,749 1,55

. 0,34668 2,9047
:( X 2) (Chi-Square)

:
H0 -
. ( ) H1 -

143
145 -134 : (2021) 01 : – 12 :

( X 2) (Chi-Square) :05
sig X2

0,313 0,802 232,8

spss :

0,802= sig 232,8= X2

%31.3 0,05
H0 0,05
H1

: .5

.6

144
 - -

.7

.1
21-20
.10 2009
2. Candau ,l audit social méthodes et technique pour un manegment efficace,vuibert getion,
paris,1985,p85.
. .3
.25 2020 04 03
4 .4
.78 2019 2
.5
.97 2016
6. Claude blanche allégre,anne élisabeth anddréassian Gestion des ressources humaines , éditions de boeck
université bruxellesp,2008,p75
.7
15/14
.6 2012
.8
.215 2019 1 3
.9
.501 2012 27 02
01 01 . 10
.78 2001
. 11
:
.154 2016/2015
. 12
.928 2018 03 16
. 13
.11 12 2012
1 4 . 14
.37 2020

145