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PDF An Introduction To Human Resource Management 3Rd Edition Nick Wilton Ebook Full Chapter
PDF An Introduction To Human Resource Management 3Rd Edition Nick Wilton Ebook Full Chapter
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an introduction to Human Resource Management
Praise for the Previous Editions
‘A highly accessible book for all students with broad coverage of a wide
range of HRM topics. The combination of research and practice results in
an interesting insight into HRM. The new interactive ebook is a great
addition.’
‘Well written and crafted in a format that meets the needs of international
students for whom English is not a first language. Inclusion of end-of-
chapter case studies and self-test questions can be utilized for group work
and the overall layout is most helpful to busy lecturers crafting their
sessions. I will certainly be recommending this as a key resource for next
academic year’s students.’
‘This comprehensive text covers a range of HRM topics in a clear and well-
organized way. Contemporary and critical issues are considered and
future/emerging ideas are also addressed. The text is highly interactive and
encourages students to apply ideas and develop their understanding of
concepts through a number of case studies and other activities. Each
chapter is supplemented by a number of helpful additional readings and
website materials and is suitable for students at senior undergraduate and
postgraduate levels.’
‘With clear outlines and key learning goals this book provided a whole
picture on what to expect after reading a book. Discussions at each chapter
helped students to explore and analyze issues. National and international
context as well as HRM in practice in other organizations really helped
understanding of the subject in many contexts.’
Nick Wilton
SAGE Publications Ltd
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3 Church Street
Singapore 049483
Apart from any fair dealing for the purposes of research or private study, or
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Library of Congress Control Number: 2015960210
A catalogue record for this book is available from the British Library
ISBN 978-1-4739-1571-8
Printed and bound in Great Britain by Bell and Bain Ltd, Glasgow
Summary of Contents
List of Figures
List of Tables
About the Author
Preface
How to use this Book and its Online Resources
Guided Tour of the Book
Acknowledgements
Thanks from the Publisher
PART ONE HRM IN CONTEXT
1 What Is HRM?
2 HRM and the Individual
3 HRM, Strategy and Performance
4 The Labour Market Context of HRM
5 The National and International Context of HRM
PART TWO HRM IN PRACTICE
6 People Resourcing
7 Managing Performance
8 Managing Reward
9 Human Resource Development
10 Employment Relations
PART THREE CONTEMPORARY ISSUES IN HRM
11 HRM, Equality and Diversity
12 Careers and Career Management
13 The Management of Workplace Conflict
14 HRM, Work and Well-being
15 Current Trends and Future Challenges in HRM
Glossary
Bibliography
Index
Contents
List of Figures
List of Tables
About the Author
Preface
How to use this Book and its Online Resources
Guided Tour of the Book
Acknowledgements
Thanks from the Publisher
PART ONE HRM IN CONTEXT
1 What Is HRM?
Introduction
Competing definitions of HRM
The emergence of HRM
Hard and soft variants of HRM
Patterns of HRM practice
HRM and a changing organisational context
The changing HR function
Summary points
Self-test questions
Case study
Useful reading
2 HRM and the Individual
Introduction
What is the employment relationship?
The explicit contract of employment
The psychological contract
A brief history of people management
Managerial control
The components of individual work performance
A conceptual framework for understanding how HRM can
contribute to improved individual performance
Summary points
Self-test questions
Case study
Useful reading
3 HRM, Strategy and Performance
Introduction
The strategy-making process
Dimensions in HR strategy formation
Perspectives on HR strategy
Criticisms of best fit approaches to HRM
Issues associated with best practice approaches to HRM
Reconciling best fit and best practice
Issues associated with RBV
Organisational performance
HRM and performance
Summary points
Self-test questions
Case study
Useful reading
4 The Labour Market Context of HRM
Introduction
What is a labour market?
Unemployment and underemployment
Labour market change
The restructuring of internal labour markets
The controversies of flexibility
Quality of working life
Summary points
Self-test questions
Case study
Useful reading
5 The National and International Context of HRM
Introduction
Globalisation and the changing international context of
HRM
The national context of HRM
National culture
National institutions
International institutions
The European Union
National business systems and MNC activity: going global?
Are global approaches to HRM possible?
Summary points
Self-test questions
Case study
Useful reading
PART TWO HRM IN PRACTICE
6 People Resourcing
Introduction
Human resource planning
Employee retention and turnover
Succession planning and talent management
Recruitment and selection
Recruitment
Selection
Evaluating the recruitment and selection process
Induction
Terminating the employment contract
Summary points
Self-test questions
Case study
Useful reading
7 Managing Performance
Introduction
Defining the concept of ‘performance’
What is performance management?
Setting performance objectives
Measuring performance
Performance appraisals
Learning and development and performance management
Reward and performance management
Dealing with poor performance
Issues with performance management in practice
The role of culture in managing performance
HRM and the management of culture
Summary points
Self-test questions
Case study
Useful reading
8 Managing Reward
Introduction
Forms of reward
Reward and the employment relationship
The management of reward
The context of reward
Reward systems
Basic pay
Incremental pay schemes
Variable or contingent pay
Employee perks and benefits
Non-financial rewards
Total reward
Issues in reward management
Summary points
Self-test questions
Case study
Useful reading
9 Human Resource Development
Introduction
Defining human resource development
Why invest in HRD?
Drivers of HRD activity
Business strategy and human resource development
HRD in practice
The systematic training model
Management development
Continuing professional development
Summary points
Self-test questions
Case study
Useful reading
10 Employment Relations
Introduction
Control, power and authority in the employment relationship
HRM and employment relations
Key trends in British employment relations
Employee voice
Employee involvement and participation
Employee voice in practice
Summary points
Self-test questions
Case study
Useful reading
PART THREE CONTEMPORARY ISSUES IN HRM
11 HRM, Equality and Diversity
Introduction
The incidence of inequality in the labour market
Forms of discrimination
Consequences of discrimination
The political and legal context of inequality
HRM, equality and diversity
The equal opportunities approach
Managing diversity
Summary points
Self-test questions
Case study
Useful reading
12 Careers and Career Management
Introduction
The ‘traditional’ career
Redefining the career
Variation in career form
The ‘death’ of the career?
New careers and the psychological contract
Are traditional careers really dead?
The individual and career development
Organisations and career management
HRM and career management interventions
Talent management
Talent management in practice
Organisational change and career management
Implications for recruitment and retention
Career management and diversity
Summary points
Self-test questions
Case study
Useful reading
13 The Management of Workplace Conflict
Introduction
An overview of conflict in the employment relationship
Organisational rules and procedures
Discipline at work
Disciplinary and grievance procedures
Under-performance: a disciplinary issue?
Employee discipline and behaviour outside of work
Handling employee grievance
Bullying and harassment at work
Collective dispute procedures
The role of HR specialists
Employment tribunals
Summary points
Self-test questions
Activity
Useful reading
14 HRM, Work and Well-being
Introduction
Defining well-being
Dignity at work
Health and safety at work
Mental health and stress at work
The impact of ill health
The business case for the effective management of employee
well-being
The UK legal framework
Managing health, safety and well-being at work
Whose responsibility is workplace well-being?
Tackling work-related stress
Work–life balance
Summary points
Self-test questions
Case study
Useful reading
15 Current Trends and Future Challenges in HRM
Introduction
The developing context of HRM
Managing change and complexity
New technology, work and HRM
Knowledge management and HRM
Outsourcing, shared services and third-party service
provision
HRM through new technology
Summary points
Self-test questions
Case study
Useful reading
Glossary
Bibliography
Index
List of Figures
2.1 Components of the psychological contract 36
2.2 The Bath People and Performance Model 48
3.1 High Performance Work System Model 63
3.2 Harvard framework for HRM 66
4.1 The flexible firm 99
5.1 Levels of constraint on managerial activity 112
6.1 The people resourcing process 144
7.1 The performance management cycle in strategic context 179
9.1 The systematic training model 244
10.1 The extent of employee ‘voice’ 277
12.1 Career management interventions 336
13.1 Expressions of employee dissatisfaction 354
List of Tables
1.1 A typology of HR roles 17
2.1 The constituent elements of the employment relationship 29
2.2 UK common law duties of employer and employee 31
3.1 HR strategies and needed role behaviours 60
3.2 The VRIO framework and the role of HRM in developing
competitive advantage 68
3.3 Examples of studies reporting a link between HRM and
performance 74
4.1 Factors shaping the external labour market 89
4.2 Factors that impact on Quality of Working Life 105
5.1 National variations in cultural characteristics 117
8.1 Key trends in reward management 225
9.1 Drivers of investment in HRD 238
9.2 Sources of information in identifying training needs 246
9.3 Factors and constraints to be considered in the HRD design process
247
10.1 Perspectives on the employment relationship 266
10.2 Trade union density, 1997 and 2012, selected OECD countries
271
10.3 Employee ‘voice’ 276
10.4 Partnership principles 286
11.1 Gender inequality in international perspective 297
11.2 The development of UK anti-discrimination legislation 302
11.3 Types of discrimination covered by the Equality Act (2010) 303
12.1 Models of career/life development 322
12.2 The ‘old’ and ‘new’ career compared 325
12.3 Inclusive and exclusive approaches to talent management 339
13.1 A competency framework for line managers in managing conflict
376
14.1 Five domains of well-being 382
15.1 Incidence of workplace change (in 12 months prior to survey in
2011) 409
About the Author
NICK WILTON
is Academic Director, Employability and External Engagement, for the
Faculty of Business and Law at the University of the West of England,
Bristol. He is also a Principal Lecturer in HRM, Senior Fellow of the
Higher Education Academy and Chartered Member of the CIPD. His
teaching covers HRM, Human Resource Development, Sociology of
Work and International Management. His current research interests
focus on graduate employability, the relationship between higher
education and the labour market and the changing nature of careers.
Preface
In the electronic edition of the book you have purchased, there are several icons that reference
links (videos, journal articles) to additional content. Though the electronic edition links are not
live, all content referenced may be accessed at https://edge.sagepub.com/wilton3e . This URL
is referenced at several points throughout your electronic edition.
How to Use This Book and Its Online Resources
For students
Learning Objectives remind you of what you have learned in each chapter
of the book and aid revision
Action Plans for each chapter help you track what material you have
revised and effectively plan your studies
Glossary Flashcards featuring terms from the book to help you get to grips
with HRM terminology and revise for exams
Free Selected SAGE Journal Articles from each chapter are available to
further develop your understanding
Extended Case Studies provide you with further examples to aid your
studies
For lecturers
PowerPoint Slides featuring figures and tables, learning objectives and key
concepts from each chapter
Further Video links have been compiled in one easily accessible place for
easy upload into your University’s learning environment
Lecturer Testbank offering a wide range of assessment questions,
complete with model answers
Another random document with
no related content on Scribd:
The Project Gutenberg eBook of Frankie's
dog Tony
This ebook is for the use of anyone anywhere in the United States
and most other parts of the world at no cost and with almost no
restrictions whatsoever. You may copy it, give it away or re-use it
under the terms of the Project Gutenberg License included with this
ebook or online at www.gutenberg.org. If you are not located in the
United States, you will have to check the laws of the country where
you are located before using this eBook.
Language: English
AUNT HATTIE
[MADELINE LESLIE]
CHICAGO:
HENRY A. SUMNER & COMPANY.
1880.
SERIES II.
SERIES I.
To
Shepherd of Israel.
CONTENTS.
CHAPTER I.
THE SOLDIER'S DOG.
DID you ever see a dog with a coat on? I am going to tell
you about one who was a great traveller. I think you will say
it was a remarkable dog, and will not be surprised that
Frank was very proud of her.
But first I must tell you who Frank was, and where he lived.
"Well, sir. It was one day, just after a terrible battle; I was
making my way over the bloody field to see whether I could
find any of my comrades, when I heard a low moan, coming
from a tent. I went in and found a poor fellow with his arm
shot off. Some injury he had received on his head had made
him quite delirious. I tried to bathe the wound, but a little
puppy lying close to his side would not let me touch him."
"To make a long story short, the brave boy died a few days
later; but not until he had sent messages by me to his
widowed mother and sister at home, and had given me his
only treasure, his faithful friend Tony."
"I took her to my tent, and she has been true to me ever
since. In all the battles in which I afterwards engaged, Tony
was in my pocket. When I was wounded, she moaned until
she grew sick."
"She knows I have been talking about her. See how intently
she watches my every movement. Here, Tony, stand up and
shake hands with me."
But Tony knew she was right; and she continued holding out
her paw, till he said, laughing,—
Then the dog jumped on her master, and wagged her tail as
if she were very much pleased.
I don't think Tony liked the linen collar, which was starched
very stiff; for she kept turning her head from one side to
another, and uttering a low kind of a growl. I think she
wanted to say,—
By and by, Mrs. Colvin basted into the neck of the coat a
white frill, which had no starch in it. Tony was so much
pleased at this, that she began at once to lick the lady's
hand, and ever after considered her a good friend.
CHAPTER II.
FRANK AND TONY.
Mrs. Colvin told her husband she would try and find a dog
for Frank, he took so much comfort with Tony.
Every one could see that the love was not all on Frankie's
side, for Tony seemed almost out of her wits with joy. She
jumped up and down, giving short, joyful barks, and then
stopping a moment to lick his hands and kiss his face.
"O sir! I should like it very much, indeed. I would take nice
care of her, and let her go to school with me every day."
You may be sure that Mrs. Colvin did not like the officer any
the less because she saw a tear in his eye when he was
caressing the dog. She knew that he was thinking of all the
dangers they had encountered together, and also, how
desolate he should feel on going to his room at night, to
have no little friend there to welcome him.
At last, the lady where they were visiting proposed that the
Colonel should take advantage of the time when Frankie
was playing with the dog, and slip into another room, when
she would go with the boy more readily.
This he did; but Tony barked and ran to the door, scratching
with all her might to get it open. But when she found she
could not, she allowed her next loved friend to take her in
his arms and carry her away.
When they reached the cottage, she was delighted. She
would jump up into a chair by Frankie, or down again, just
as he bid her; but whenever the door opened, or she heard
a step on the walk, her ears would be cocked up, and she
would listen with all her might for her old master.
Frankie was very proud of his power over the dog, and was
continually showing his father, mother, and Edward how
quickly she understood and obeyed him.
"I know just how it will be," he said; "Tony will bark and
wake us, and Frankie is such a sleepy head that he will not
get up to attend to her, and I shall have all the trouble with
her."
The next day, when Frankie was getting ready for school, he
told his mother he was going to take Tony into the seat with
him.
But the boy pleaded very earnestly that he might take her
once. "I want to show Willie Miles and George Holmes how
she obeys me," he exclaimed.
CHAPTER III.
FRANKIE'S MUSIC LESSON.
"Ma, the boys are going to the woods for nuts,—may I go?"
"But, ma, I didn't know then that the boys were going to
the woods. I'll carry the yarn some other day."
"'Oh, you never need fear for me! I had rather learn music
than to play. I will promise to practise the lessons as much
as you wish me to.'"
"I didn't know then how hateful music was. I wish now I
need never see a piano again."
Mrs. Colvin was displeased to hear her son talk in this way,
and to see him look so angry. She raised her heart in prayer
to God that she might rightly train this darling child.
"Your aunt is there sewing, and she will help you count the
time."
"But I've been here five minutes. I looked when I came in."
"Come, now, Frankie," urged the lady, "be a good boy, and
I'll help you. If you give your whole attention to it, you will
learn the lesson well in an hour."
Frankie's lingers Cell upon the keys; but his eyes had a
vacant look, and Aunt Sarah knew then, just as well as she
did at the end of the hour, that the time would be wasted.
She took up her book again, and the boy began to play over
and over one of his first lessons, which he could do without
any effort.
"Do you call that practising your lesson?" asked his aunt,
laughing.
"I'll keep the time for you. Five minutes lost already."
A merry laugh from behind the door made them both turn
in a hurry.
"Yes, Frankie, that's just it. You do nothing but diddle over
that one strain. I should think you would be ashamed of
yourself when pa's paying so much money for your
lessons."
She drew a chair close to his side, and, pointing out the
notes, said, firmly, "Begin there!"
He did so, and for a short time picked out the notes quite
correctly, his aunt counting the time for him; but a slight
movement of Tony from the floor to the sofa, which she
thought would be an easier resting-place, upset him again.
After this, it was quite in vain that Aunt Sarah tried to fix
his attention. He did indeed touch a few chords; but nothing
was accomplished. He complained continually that his head
ached.