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Indigenous
Organization Studies
Exploring Management,
Business and Community
Indigenous
Organization Studies
Exploring Management, Business and Community
Tyron Rakeiora Love
UC Business School
University of Canterbury
Christchurch, New Zealand
This Palgrave Pivot imprint is published by the registered company Springer Nature
Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
For Ngātata Love
Acknowledgements
vii
Warning
Readers should be aware that this book includes names of deceased
people that may cause distress to Aboriginal and Torres Strait
Islander peoples and other indigenous peoples.
ix
Contents
Index73
xi
CHAPTER 1
Introduction
Organizations have been, and continue to be, forces of domination and
suppression for indigenous peoples as well as for many other minority
peoples around the world. For a considerable period of time colonizers
and governments have worked in an orderly fashion to suppress indige-
nous movements and ways of knowing, to replace people and ideas in
coordinated and highly organized ways. But the formation of organiza-
tions has also been an important part of indigenous peoples’ collective
efforts in the struggle for the recognition of rights through the mobiliza-
tion of people both within and between nation states (Smith, 1999, 2012).
Efforts have led to social movements aimed at bringing about essential
change for indigenous and other minority peoples in the pursuit of
empowerment and emancipation (Kymlicka, 2014).
Research too has both a problematic and liberating past and present for
indigenous peoples and communities. Speaking about research at a recent
forum, Linda Tuhiwai Smith (2016) made the biting comment that for
indigenous peoples, “research penetrates their bodies and their emotions
and their thoughts and … it hurts … research hurts”. For Alaskan Natives,
researchers themselves have been likened to mosquitos: “they suck your
blood and leave” (Cochran et al., 2008, p. 22). Yet when done ‘right’,
research driven by indigenous people and communities can be a powerful
endeavour. That’s probably because indigenous research, and the harness-
ing of knowledges, “are as old as the hills and the valleys, the mountains
and the seas, and the deserts and the lakes that indigenous people bind
themselves to as their places of belonging” (Cram, Chilisa, & Mertens,
2013, p. 11). Much like organizations, research projects can be offensive
and damaging or they can be natural and organic.
Studies on indigenous business, entrepreneurship, leadership, and
management—by way of business school research—have offered some
interesting and valuable insights over the past few decades (see e.g. Cahn,
2008; Foley, 2005; Haar, Roche, & Brougham, 2018; Henry, Newth, &
Spiller, 2017; Julien, Somerville, & Brant, 2017; Peredo, Anderson,
Galbraith, Honig, & Dana, 2004; Prendergast-Tarena, 2015; Spiller,
Erakovic, Henare, & Pio, 2011). Combined with the inspiring work
emerging from indigenous studies (IS) and the stimulating writings of
critical management studies (CMS) and organization studies (OS) schol-
ars, I propose a new field of research: indigenous organization studies. The
intention with this book is to say some things about it. That is, to say
CONTEMPORARY INDIGENOUS ORGANIZATION STUDIES 3
Métis, and Inuit peoples (Canada); Native American peoples (USA); and
Aboriginal peoples (Australia) are likely to find it most useful. Saami peo-
ples (Norway, Finland, Sweden, and Russia) and indigenous peoples from
the African and Asian continents may also be interested in the book’s
content. Some of the writing in this text may also have relevance for the
Mapuche peoples (Chile), the Huichol or Wixáritari peoples (Mexico),
and the Kichwa/Quichua/Quechua peoples (Ecuador) as their valuable
stories, research discourses, and knowledges are part of the fabric of this
book.
This book is for researchers who wish to prioritize indigenous peoples
in their studies of organizations and organizing whether they identify as an
indigenous person or not. As such, it is a text for organization researchers
who are committed to particular research processes so long as those pro-
cesses are paired with the aspirations of indigenous peoples and grounded
in the research discourses of indigenous scholars who have written—often
quite critically—about the role organization(s) and research(ers) have
played in crafting knowledges and coming up with solutions to everyday
problems or opportunities for self-determination.
Parts of this text may be useful in research methods courses run in busi-
ness schools in colonial and postcolonial countries and territories because
the text maintains a healthy-ish respect for established organization and
management theories and processes, which often dominate the conversa-
tions, whilst tempering those conversations in the pursuit of greater plu-
rality, teasing out their relevance for indigenous organization studies.
Academic deans and managers of business and management schools will
also find the book useful. In addition, this book is for those who are con-
cerned that indigenous and critical knowledges are not making their way
into business school teaching and research curricula.
The book is also relevant for managers, advisors, consultants, and prac-
titioners outside academic institutions. Parts of it will be appropriate for
those people who may not be part of any formal research institution but
have an interest in the business, management, and entrepreneurial prac-
tices of organizations and people and whose activities are loosely or closely
intertwined with the interests of indigenous peoples. Increasingly, in colo-
nial societies, organizations are employing indigenous peoples as cultural
advisors and consultants. Whilst this text deals with research and theory
building processes—that might appear to be academic in nature—it does
so only insofar as those processes have relevance for practices and which
CONTEMPORARY INDIGENOUS ORGANIZATION STUDIES 5
objects which are all animate and living (Whiteman, 2004). For Māori
people in New Zealand, identity and culture are principally built on the
mutual relationships formed with “whanau [extended family] and whenua
[land/place]” (Reid, Varona, Fisher, & Smith, 2016, p. 32), a philosophy
which places emphasis on “individuals with family, younger generations
with older generations, physical health with mental health, and well-being
with natural and built environments” (Durie, 2017, p. 22).
As Leroy Little Bear (2000, p. x) writes, “the Native American para-
digm is comprised of and includes ideas of constant motion and flux, exis-
tence consisting of energy waves, interrelationships, all things being
animate, space/place, renewal, and all things being imbued with spirit.”
This paradigm has important relevance for the ways indigenous peoples
see the world and engage in knowledge work. For Gregory Cajete, Native
science is located in human participations with nature whereby “the
dynamics of this participation are founded on an ancient human covenant
with plants, animals, the forces of the earth, and the universe” (Cajete,
2000, p. 5). So, how are these knowledges integrated into the teaching
and research curricula of business schools?
Anyone who has picked up a management-related textbook as part of a
business degree programme will know that Native/indigenous knowl-
edges don’t appear to be the foundation for modern-day forms of operat-
ing and organizing. One explanation for their omission is that the world
has become overly consumed with ideas of global progress, international
markets, and foreign trade to be bothered with local knowledges, Native
ways of doing things, and traditional techniques for the preservation of
resources and livelihood. Another account is that business school educa-
tors have mostly failed to challenge the primacy of ‘classical’ organization
and management theorists (e.g. Frederick Winslow Taylor, Max Weber,
Henri Fayol, Mary Parker Follett). Whatever the reasons, indigenous
knowledges are blatantly omitted and concealed in the narratives of
authors who continue to privilege Western forms of business knowledge.
This book seeks to do something about that. It also sets out to challenge
‘quantitative’ forms of researching.
Attempts by researchers to quantify human, spiritual, and natural
things have led to abstract ways of dealing with intimate and local prob-
lems. Statistical measurements and social indicators have been particularly
damaging, maintaining indigenous peoples and associated social prob-
lems as the ills of ‘postcolonial’ societies; people to be helped, social issues
to be fixed, problems to be solved, policies to be created in aid, and so on
10 T. R. LOVE
(see Crane, 1999; Smith, 1999, 2012). The classical theorists built mod-
els and created rules predicated on the assumption that objective factors
(e.g. pay, reward, and promotion) were likely to play a significant role in
the organization and management of workers from which the quantita-
tive study of managing has emerged. For them, efficiency and effective-
ness came down to the operation and, more crudely, the ‘manipulation’
of labour. Quantitative forms of managerial practice and research are
under the spotlight here.
The legitimacy of indigenous organization research is firmly grounded
in indigenous knowledges and processes. In addition, it draws some inspi-
ration from critical organizational scholarship (e.g. Boje, 2019; Clegg,
1990; Clegg & Hardy, 1999; Crane, 1999; Deetz, 1996; Grey, 2005).
Like contemporary indigenous thinkers, critical organization theorists
have challenged conventional ways of analysing and looking at their sub-
jects of study including organizations and ways of organizing. If indige-
nous knowledges are integrative and embrace the interconnected nature
of indigenous peoples with non-indigenous peoples as well as with the
world, the universe, and all things, what do organizations and forms of
organizing, as well as studying them, look like? Chapters 2 and 3 consider
this question in further detail.
Conclusion
When we search for books and articles on ‘colonization’ or ‘indigenous
ways of knowing’ from our respective jurisdictions (e.g. New Zealand or
Africa or Australia or Canada or America), the results of the searches are
anything but open or value-free. Search engines (like Google) know our
past searches and give us what they think we want. That is, my search from
my computer is likely to reveal a different set of findings to that of another
researcher with their history different to mine. As such, this book is the
product of the ‘particular’, driven by technology and scrutinized by me
producing an output which is distinctive and local.
I try to incorporate a variety of indigenous knowledges in this text but
the book is grounded in a history of reading and searching which is dis-
tinctively Aotearoa New Zealand in nature. As such, Māori knowledges (as
told mostly by researchers) and ways of doing things are privileged in this
book. I do not apologize for that. Much will be missed. And, as I have
mentioned, I do not intend to speak for, or on behalf of, any indigenous
peoples, communities, or groups. There is no single ‘right way’ to do
CONTEMPORARY INDIGENOUS ORGANIZATION STUDIES 11
research on the kinds of things discussed in this book. The book does not
present a finite set of steps for creating and producing good research. The
aim is more modest than that.
The aim is to say some things which might be useful for new indige-
nous organization researchers. People have more or less useful things to
say. In this text I focus on things I think may be more valuable for research-
ers starting to think about the relevance of organizations and ways of orga-
nizing for indigenous peoples. I prefer to mention researchers’ names in
full where possible and any key publications in-text. For instance, as you
have seen, I frequently refer to Linda Tuhiwai Smith and her 1999 and
2012 books, Decolonizing Methodologies: Research and Indigenous Peoples,
given her significant contribution to the field through this book. Certainly,
citations are used (e.g. Smith, 1999), but texts are written by people and
it is those people who deserve the acknowledgement, not the dated manu-
script itself.
References
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worlds. Thousand Oaks, CA: Pine Forge Press.
Boje, D. M. (2019). Organizational research methods: Storytelling in action.
Abingdon: Routledge.
Cahn, M. (2008). Indigenous entrepreneurship, culture and microenterprise in
the Pacific Islands: Case studies from Samoa. Entrepreneurship & Regional
Development: An International Journal, 20(1), 1–18.
Cajete, G. (2000). Native science: Natural laws of interdependence. Santa Fe, NM:
Clear Light Publishers.
Clegg, S. R. (1990). Modern organizations: Organisation studies in the postmodern
world. London, UK: Sage.
Clegg, S. R., & Hardy, C. (1999). Introduction to studying organization. In S. R.
Clegg & C. Hardy (Eds.), Studying organization: Theory and method. London,
UK: Sage.
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McCubbin, L., et al. (2008). Indigenous ways of knowing: Implications for
participatory research and community. American Journal of Public Health,
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Theory: Harmonising Whānau Conflict in the Māori Land Trust. Unpublished
doctoral thesis, University of Auckland, Auckland, New Zealand.
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Entrepreneurship and Small Business, 1(1/2), 1–20.
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Reid, J., Varona, G., Fisher, M., & Smith, C. (2016). Understanding Māori ‘lived’
culture to determine cultural connectedness and wellbeing. Journal of
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Said, E. (1978). Orientalism. London, UK: Vintage Books.
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Smith, L. T. (2012). Decolonising methodologies: Research and indigenous peoples
(2nd ed.). London, UK: Zed Books.
Smith, L. T. (2013, April 29). INQ13 | Linda Tuhiwai Smith and Eve Tuck—
“Decolonizing Methodologies” [Video file]. Retrieved from https://www.you-
tube.com/watch?v=rIZXQC27tvg&t=2070s
Smith, L. T. (2016, November 15). Professor Linda Tuhiwai Smith [Video file].
Retrieved from http://mediacentre.maramatanga.ac.nz/content/professor-
linda-tuhiwai-smith
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wealth: Māori business and an ethic of care. Journal of Business Ethics, 98,
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research, its principles, processes and applications. International Journal of
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425–448.
CHAPTER 2
Introduction
If you are interested in pursuing indigenous organization studies as a field
of inquiry, you must wrestle with how little we know about the relevance
of business, entrepreneurship, leadership, and management for indige-
nous peoples and their communities, as well with the prejudices, cultural
Boje (2019) and Gregory Cajete (2000) remind us, leave out most of who
we are. Some of us are interested in more detail, in accounts which elabo-
rate on the incidents, the events which took place, the specific people
involved, their interactions with others, the emotions they engaged in,
their ethics, the places and times the events took place, and so on. Narrators
and storytellers offer the detail. Indigenous organization researchers who
examine how narrators and storytellers do what they do are called narrative/
story analysts and theorists.
Let us take the narrative/story study of indigenous managers as an
example. The narratives/stories that indigenous managers produce are
privileged forms of language: they are socially produced interpretive
devices through which indigenous managers represent themselves, both to
themselves and to others, including other workers, researchers, and so on
(see Feldman, Skölberg, Brown, & Horner, 2004). To study the narra-
tives/stories of indigenous managers is a serious undertaking. The narra-
tives and stories that they experience in the course of everyday organizational
life are inherently related to culture, meaning, and language systems upon
which they draw their substance (Berger & Luckmann, 1966). As such,
narratives and stories are seen to circulate culturally, to provide a repertoire
(though not an infinite one) from which indigenous managers can pro-
duce their own narratives or stories (Lawler, 2002). Usefully, they allow us
as researchers to make sense of indigenous managers’ experiences.
For one thing—and keeping with our interest in the narrative/story
work of indigenous managers—a narrative/story approach is useful for
understanding the motivations and intentions of indigenous managers
because the narrative/story form of knowing is about organizing experi-
ence around the intentionality of human action (see Czarniawska, 1999).
How indigenous managers attribute motive to themselves (e.g. “my inten-
tion was to…”, “I sought to understand…”), their organisations (e.g.
“the corporation intended on producing…”, “the business never intended
to…”), other workers, actors, agents (“she went about her work…”),
including in groups (“they were meant to complete…”), can tell us much
about the outcomes people—working independently or in groups—hoped
and hope to achieve. Narratives carry other meanings as well. Yiannis
Gabriel (2000) usefully refers to narrative work as the attribution of mean-
ing to people, things, incidents, and events.
But how do we ‘get’ these narratives or stories as indigenous organiza-
tion researchers? Methodologists in the South Pacific have some answers. In
the Pacific Island nation of Vanuatu, there is an indigenous data collection
22 T. R. LOVE
In all the forms of primary delusional insanity the whole history of the
case is difficult to get at, and there may be, and usually is, so strong
a tinge of possibility at least, if not of actual probability, in the
delusions, in the early stage of the disease, that a correct diagnosis
cannot be arrived at until the time and opportunity for a cure have
passed.
Under the influence of rest, if begun early, tonics, and a strict regard
to the laws of health the symptoms commonly disappear if there is
no organic disease. I have never seen the brain recover its tone to
the extent of making it safe or even possible to resume the previous
kind and amount of work. In a certain proportion of cases there is
striking mental impairment, even dementia, and the primary atrophy
of the brain sometimes makes rapid progress to unconsciousness
and death.
The TREATMENT consists in entire freedom from care, rest from work,
travel, tonics, etc.
The fact should be borne in mind that there is a diseased brain which
needs nutrition, rest, and discipline, which must be proportioned to
suit each case. Outdoor, simple life, with sea-bathing, carefully-
selected diet, without too much meat, exercise, mental training
limited to the requirements of each patient, are the chief reliances.
Iron, cod-liver oil, and arsenic are useful tonics. Stimulants, including
tea and coffee, should be avoided. Quiet nights and necessary
repose can be secured by bromides, exercise, and opiates used
sparingly, which also control the impulse to masturbation. A sound
education, a healthy experience of the rough and tumble of youthful
life, and the careful avoidance of processes and habits of indulgence
will often prevent the symptoms of disease from growing into traits of
character and habits of life. On the other hand, in some cases there
is a half-conscious struggle between the fine traits of character and
the demoralizing influences of the disease, and a most pathetic effort
to keep the better nature's supremacy over the lower impulses set
free or developed by the destructive tendencies of a fearful malady.
The course of senile insanity is slow, unless there be also some fatal
disease with it, and evident mental impairment may be so late that
the disease may be overlooked for years.
The TREATMENT consists in caring for the comfort of the patient, which
can usually be done at home or at least in a private family, unless
there are persistent impulses requiring the control of an asylum. The
preparations of opium are useful to control extreme restlessness,
and may be given freely, avoiding narcotism. A bland diet of fattening
food is best suited to the wants of the aged. A simplified life often
serves every purpose, especially in the quiet of the country, although
it is best not to remove them from familiar scenes unless as a matter
of necessity.
Complicating Insanities.
The PROGNOSIS is rendered much less favorable from the fact of the
syphilitic cachexia.
In addition to the usual means of TREATMENT for the several forms of
insanity, the appropriate measures for syphilis should also be tried,
except where there is evidence of diffuse organic disease.
General paralysis not only is most frequent in the stronger sex, but it
selects the strong individuals in the prime of life, between the ages of
thirty-five and fifty. It is extremely rare under the age of twenty,
although Turnbull has reported an unique case at the age of
twelve;23 it is not common under thirty or over sixty; I have seen two
cases in men sixty-five years old. It is seldom seen in individuals
who have been weak from childhood, unless as the probable result
of syphilis.
23 Journal of Mental Science, October 1881.
The symptoms thus far are not clear except on minute examination.
The family and most intimate friends of the patient observe that he is
changed, but cannot tell how, and are apt to say that he is not the
same man that he was, that his troubles have been too much for
him, that he does foolish things as never before, etc. Sometimes he
estimates his symptoms correctly, sees the downward change
himself, and is oppressed by it; oftener he is indifferent to it, or still
oftener quite well satisfied with his condition and prospects, or even
mildly elated. He may squander his fortune, ruin his reputation,
become addicted to drink. His sexual appetite, not held back by his
normal power of self-control or exaggerated with a general physical
and intellectual erethism, may lead him into all sorts of improprieties
and immoralities or to exhausting excesses, which are perhaps more
common among the married than among the unmarried; and yet his
disease is not recognized, because the later symptoms of general
paralysis—namely, grand delusions, staggering gait, tremor, and
marked dementia—have not yet appeared.
The pianist loses his skilled touch; the actor fails to learn a new part;
the ready salesman no longer has his great facility of selling; the
singer does not see that his notes have become false and harsh; the
engraver's fine lines are no longer possible to him; the preacher
reads the same hymn three times in his Sunday service; the man of
promptness fails to keep his appointments; the speech seemingly
clear to others becomes indistinct to a deaf wife; the eye trained to
close, exact work loses its capacity of fine distinctions of form or
color; the expert accountant can no longer add up his three columns
of figures at a time; the doctor writes prescriptions showing
unwonted carelessness or impaired judgment to the extent of injuring
his practice; a banker loses his property by foolish ventures; the
saving business-man buys quantities of useless articles; the moral
man becomes licentious or the temperate a drunkard; the respected
father of a family goes to the State prison for running off with a pretty
servant-girl; the lawyer ruins his client's cause; the considerate
husband shows unwonted harshness and violence to his wife; the
industrious worker becomes a tramp or a vagabond; the amiable
friend becomes irritable, disagreeable, perverse, hard to please,
easily excited, cranky. These are some of the facts I have known to
occur in the early stage of general paralysis without giving rise to the
suspicion of cerebral disease, the conduct of the individual generally
not suggesting insanity. In one case the cerebral vaso-motor
disturbance caused marked intoxication from a small amount of
wine, previously taken habitually without showing it, for several
weeks before the most careful examination revealed other
indications suggesting general paralysis. In the upper walks of life,
wherever a nice intellectual adjustment or fine muscular co-
ordination is required in the daily duties, symptoms to put the
physician at least on his guard against general paralysis will rarely
be overlooked in this early stage of the disease if they are sought for
with sufficient care and appreciation of their import. In proportion as
the employment is coarser, and not requiring much mental or
muscular exactness, the symptoms are more difficult of correct
apprehension, until we get to the day-laborers, in whose dull nervous
organizations quick reactions do not occur, and in whose simple
labor, requiring little thought and only muscular co-ordination of a low
grade, a partially demented brain and muscles considerably impaired
in strength serve their purpose so well that an early diagnosis is next
to impossible. Routine work, to which he is long accustomed, is often
done well by a general paralytic, provided it does not require exact
mental or muscular co-ordination, when the disease has so far
advanced that any new work except of the simplest kind could not be
performed.