Accor Pool Safety

Minimum requirement
Requirement Details of requirement
Signages Position of the signages
At entry point General rules of pool use
No life guards on duty
Hygiene rules
Operating times
Height or age restriction
Pool signages AED & Lifesaving equipment
Pool supervisor details
Pool depth must be shown
CPR protocol

Direct Connection

Phone at the pool area Clearly signage of the telephone

Specific number to call
Well maintained and operational
Water proof and remove from from exposure
Emergency Button Located in a clear and central area
Monitor at all times
Dedicated line to response team

Emergency procedure

ALERT Procedure Localise for your property

Review specific requirements
Train your team on the procedure
Emergency response Clear directions on response
Escalation procedure
Requirement to maintain privacy
Recording of timing and action taken
Communication plan for impacted guests

Safety Equipment

Minimum Requirement 3.5 meter long life hook

Lifesaving floating ring
Min 2 Kickboards
Respiratory Equipment (adult & children)
Spinal Board
Stretcher
AED Equipment
Privacy barrier
Telephone wi/outside line
First Aid Kit
First Aid responder

Basic 1st Aid & CPR Training All possible first responders must be trained annually
Pool Attendants / Lifeguards
HODs, Duty Managers & MODs
Kids Club Staff
Security / Loss Prevention
AED Training Pool Attendants / Lifeguards
HODs, Duty Managers & MODs
Security / Loss Prevention
Outsource training completed every 6 months
Life Guard Training Full certification to International Standards
Comply with all local regulations regarding Life guards
Core areas to be covered Water Safety
Swim behavior
Recognizing Problems
Observing and assisting swimmers
Emergency Response Certifications must be renewed per the local
legislation or accreditation body
Accor Pool Safety
imum requirement
To be
Done Remark
F/U

Sudah ada dipinggir kolam renang. Harus diperjelas dan dicat ulang

To be
Done Remark
F/U
Pindahkan telepon yang ada di bar ke sebelah kotak P3K
Nomor telepon diarahkan ke operator FO -> 0

Sudah ada, tinggal dicek dan diberi aturan cara pemakaian

To be
Done Remark
F/U

To be
Done Remark
F/U

Sudah ada

Sudah ada, lengkapi dengan gunting dan dicek berkala

 To be
Done Remark
F/U
 PROACTIVE
STANDARD
PREVENTIVE MEASURES
Line of sight

Life guard position Located with full clear view of the full pool
Positioned to cover high risk areas
Focus to be on pool supervision only
Uniform to include equipment to raise alarm
Competency as a swimmer and rescue technics essential
Located at pool side at all times

Signage Mandatory action for all hotels to deploy pictograms by January 1st,
2024
Signage requirements On all access points to the pool
Pictograms nullify language barriers
Core rules to be covered
Additional high risk rules to be covered
Reinforce with in room collateral
To be easily read and in good condition
Key Rule Pictogram (see the presentation for details)
CPR Protocol Signage

Pool Closure

Physical Barrier Restrict access when the pool is closed

Child proof devises to be deployed
Clearly sign pool is close
Close down procedures Notify all guests that the pool will be closing
Clear guests from pool areas
Restrict access to the pool
Security to remain until guests leave the pool
Non compliance After hours access is to be monitore

Guest are to be requested to leave pool outside hours of operation

Rules of use

Coverage Key areas to be covered

On arrival/check in
In guests rooms
Activity areas
Concierge desks
On all access points to the pool
Compliance Key languages to be covered
 Simplified message
Pictograms to reinforce key messages
Agreement to rules to be required

Parental Focus

Line of sight Parents are required to

Have a clear view of children
Be poolside at all times
Devises are a distraction
Alternative activites Pool bars and alcohol service add risks to monitoring children
In water activities need to be supervised
Escalation Children not supervised need to be watched by staff
Alert the parents of the need to watch children
Do not leave children unattended
Intoxication is to be managed and children monitored

Pool Activities

Permanent structures Clear areas of risk are to be monitored

Maintenance of area to be a premium
Near miss and accidents are to be reviewed as a priority
Inflatable Additional signage to be in place
Clear direction prior to use is required
Any activity on the inflatable is to be monitored
Water activities Instruction prior to use are required
Authority and understanding of risks to be signed
Monitoring of capability and confidence required

Pool parties/events

Activities Alcohol, increased activity and movement creates greater risks

Limit the beverage promotion throughout events
Food is required to be served
Capacity Ensure licensing requirements are maintained
Supervision High risk areas are to be monitored
Any untoward behaviour is to be manage
 PROACTIVE
STANDARD
EVENTIVE MEASURES
To be
Done Remark
F/U

To be
Done Remark
F/U

To be
Done Remark
F/U

To be
Done Remark
F/U
 To be
Done Remark
F/U

To be
Done Remark
F/U

To be
Done Remark
F/U