www.cgisas.fr - Contact : 01.69.89.78.33 Email : contact@group-cgi.

com Rfrence : HZ-87656568

Technical Manager Intelligent Network

Until 11/2009

CGI for Orange TN Technical Manager IN/VAS Missions

Validation of entire IN solution design, charging cases, CAMEL voice charging, provisioning, CDR collect, alarms, Geographic redundancy, IVR call flow design, life cycle. q Aligning marketing requirements with feasibility of business configuration, in order to produce acceptable commercial offers. q Validation of IWD (Inter-Working Description) of different interfaces relating to IN-VAS (SMSC/RBT/data-Volubill SCAPv2), Provisioning (Kabira CC-API), Adjustments (Refills & Etopup/USSGW-UCIP), Billing (Platine CCN/CDR, AIR&SDP/DR).This work package compromised of interfaces definition & implementation alignment between different vendors (Ericsson/Alcatel/Huawei/Volubill), based upon all business flows. q Interfacing weekly with suppliers to review objectives, highlighting critical milestones, & aligning time plan within very tight launching date of Orange/Divona Operator.
q

06/2008 08/2009

Mission for Ericsson EAL Technical Manager/Customer Project Manager Missions

Algeria

Technical Manager of Ericsson Charging System (CS3.0) Geographic redundancy implementation. Assisting with Geo-Red design of prepaid nodes communication, traffic distribution, Network optimising. Customer Project Manager:

New nodes installations (SDP, SunMC, AIR, VS, VS Data guard), testing & implementation within operator network. New node installation TSP5.0/INS3.0 with VPN3.1 solution, in addition to designing/testing (within CORE Network) of a fallback scenario towards an AXE mvpn2.2.2 IN based solution. As well as smooth migration of all clients & their PBX connections. Delivering the above within budget restrictions, as well as fulfilling requirements and reaching customer satisfaction. In addition to finalizing acceptance testing, knowledge transfer, handover to operations & sign-off within projects timeline.

www.cgisas.fr - Contact : 01.69.89.78.33 Email : contact@group-cgi.com Rfrence : HZ-87656568

02/2005 06/2008

Mission for Faldete Alfa Network (MIC1) Head of NSS sub unit Missions

Lebanon

Heading a team of telecom engineers, managing all operations / maintenance / implementation of Alfa services network (Prepaid IN + VAS) q Managing, motivating, hiring, training team members, providing support solutions, in addition to implementing processes for all kind of activities within my team. q NNP (Lebanon - New Numbering Plan) preparation & testing, all VAS projects implementation / testing (SDP/HPIVR/CGSN/WAP/MMS/SMSC/IN services) q Responsible & team player in different projects providing service delivery solutions. Such as implementing different supplier platforms, writing technical requirements, as well grading & evaluating suppliers (RFI/RFP/RFQ). q Project manager in new number series implementation (961 702xxxxx) having a cross functional & inter-departments interdependencies, as well as risk assessment role. q Successfully running all Alfa services (during a company transition and a complete rebranding project for all business aspects), with less than half the work force available during a period of 6 month, until new recruits are chosen, trained & effectively assuming their responsibilities, thus providing a smooth business transition, with no kind of service outage or any customer dissatisfaction. q In addition to the above, I kept performing my previous responsibilities as a team member.
q

04/2001 01/2005

Mission for FTML (France Telecom Mobile Lebanon) NSS/Servers engineers Contexte

Lebanon

I was working for FTML (France Telecom Mobile Lebanon) as NSS/Servers engineer as a part of team performing the O&M while troubleshooting of all network Subsystems, including:

Missions

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q q q q q q q q q q q q

CGSN(Ericssons Combined GPRS Support Node) SDP(Ericsson, Sun Hardware, Prepaid System) IAS(Ericsson -Tigris) SMSC(HP Hardware, Hp Unix) MMS( Ericsson - Multimedia Messaging Service) WAPGW (OpenWave Solution) CBS(Compaq , Digital Unix) OTA(Mobile Banking , HP Platform) UMS(TECNOMEN - Sun hardware) SMAS(Ericson, Sun hardware) IVR(Compaq, Digital Unix) DPSN(Ferma , Siemens Hardware)

01/2006 04/2006

Mission for Digicell Haiti (Expatriate contract) GPRS Expert Missions

Installation of Ericsson SGSN 5.5 + Juniper GGSN R2.5 within new operator lunching (Digicell) in Haiti, including GPRS roaming connectivity. q Ericssons OSS RC2.1 CP2, installation, NE connectivity, Backup/Restore procedures & acceptance testing of the entire solution. q Validating, testing, support services & knowledge transfer at the end of the contract.
q

Mission for CIS (Computer Information Systems- HP) 08/2000 03/2001 Data Communications Engineer Missions

Lebanon

www.cgisas.fr - Contact : 01.69.89.78.33 Email : contact@group-cgi.com Rfrence : HZ-87656568

Networking Analysis, Routing Solutions, Switching. (24 hours Support/7 Days per Week). Projects: General Security (Lebanese Government): Installation & Configuration & Support of the whole Network (Nortel Solution). Including Backup solutions (Dial Up Network Solution) q Lebanese University Network: Designing, Installation, Configuration & Support of the whole Network (Nortel Solution) including all UL branches. Analogue (DSL) & Digital Connections. Including Backup solutions (Dial up Network Solution). q Algorithm DrugStore: Designing, Installation, Configuration & Support of all branches. Including Backup solutions (Dial Up Network Solution). q HPOV (OpenView): Implementation, & Support. q VTel : Installation & Configuration of Video Conferencing Platform over IP network. q Other Network Solutions: VLAN, Tagging, Packet Filtering, FastIP, Trunking, implementing VOIP (Voice over IP)
q

Jul. till Oct. Mission for Digisys S.A.L , Achrafieh , Lebanon 1998 & 1999 Computer HW & SW installation + Network installation & Administration.

C.A.P (Computer Age products), Fanar, Jul. till Oct.1996 & 1997 Computer HW & SW installation.

Lebanon

Education:
1993, COLLEGE Des Frres Mont La Salle, An Saad, Lebanon Bac II Mathematics. 1994, Institut National des Beaux-Arts, Furn El Chubback, Lebanon Successfully completed first year studies / projects.

July 2000, Lebanese University Faculty of Engineering U.L.F.G.2 , Roumieh, Lebanon

Electronic, Computer and Telecommunication Bachelor.(5 years equivalent to B.Eng. /Master in Eng.) Areas of study: advanced circuit theory, electronics, antennas, electromagnetism, power electronics, signal processing, microprocessors, probability theory, theory of distributions, algorithms and computer science, Radar systems.

www.cgisas.fr - Contact : 01.69.89.78.33 Email : contact@group-cgi.com Rfrence : HZ-87656568 Achieved Trainings (including on-job), Seminars, Workshop & Awards:
2009-Jun. PMP Certification (Project Management Professional) 2009-Apr. Project Management Professional Preparation Course 2007-Oct. Service Layer Overview - Business Ericsson, Lebanon -LZU 1086609 2007-Oct. IEEE Seminar Invitation: Mobile WiMAX 2007-Sep. "Team Work" Training Y.U.P. 2007-Aug. "Communication Skills" Workshop - Y.U.P. 2007-Jul. "No-Non Sense Coaching" Training Wydner Coaches. 2007-Jul. "Oracle Performance Tuning" Oracle University Middle East - Formatech. 2007-Jun. "Intermediate System Administration for the Solaris 10 Operating System" SUN 2007-May "Oracle 9i: DBA Fundamentals II" Oracle University Middle East - Formatech. 2007-May Information Life Cycle Management (ILM) - HP Workshop 2007-Apr. "Training Needs Assessment" workshop CSP Middle East. 2007-Mar. "Oracle 9i: DBA Fundamentals I" Oracle University Middle East - Formatech. 2007-Mar. IEEE Lebanon Communications Workshop (LCW2007) 2007-Feb. CA Workshop, Lebanon 2007-Jan. Service Layer Overview Technical Ericsson, Lebanon -LZU1086610 2006-Nov. "Introduction to Oracle 9i SQL" Oracle University Middle East - Formatech. 2006-Oct. "Time Management" Training Y.U.P. 2006-Oct. Rewards & Recognition -Outstanding Performance during crisis period (WAR 2006) 2006-Jun. "Middle Management" Training Workshop 2006-Jun. "Effective Problem Solving" Training Y.U.P. 2005-Dec. GSM CGSN Configuration, Ericsson, Lebanon 2005-Dec. GSM GSN-G Troubleshooting, Ericsson, Lebanon 2005-Dec. GSM Signalling in the Core Network, Ericsson, Lebanon -LZU 108 897 2005-May Prepaid User Group #12 meeting, Singapore 2004-Oct. MAG6.2 Admin Console/ Operations course Seimens, Budapest, Hungary 2004-Jan. MMS R2X System Administration, Ericsson, Lebanon 2003-Nov. PPS3.6.1 SDP & SCP upgrade Audit, REE Ericsson-Madrid, Spain 2003-May GPRS CGSN 3.0 upgrade Audit, REE Ericsson-Madrid, Spain 2003-Mar. PPS3.5 SDP & SCP upgrade Audit, REE Ericsson-Madrid, Spain 2002-Jun. MSC System Survey Ericsson, Lebanon 2002-Mar. SCE/SMS System Administration, Ericsson, Lebanon

www.cgisas.fr - Contact : 01.69.89.78.33 Email : contact@group-cgi.com Rfrence : HZ-87656568

2001-Dec. GSM System Survey, 2001-Nov. Civil defence workshop, Crisis intervention team. 2001-Oct. Security Sensibilisation. 2001-Oct. GPRS CSS Operation/GPRS Fault Management, Ericsson, Lebanon 2001-Oct. Oracle 8i introduction - Administration 2001-Jul. Basic Mobile Access Gateway (WAP platform) 2001-Feb. HPOV (OpenView System) (HP- CIS) 2000-Dec. HP UNIX basic training. (HP- CIS) 2000-Sep. Networking Advanced. (HP-CIS)

Divers:
Languages: Arabic, English and French. Ability: High Ability to work under difficult conditions. Appreciate the team-work, with good communication and personal contact ability. Tutoring private mathematics & science courses in both languages French and English. Computer skills: Software: Assembly Language, Pascal, C, C++, JavaScript, Html, Unix Shell scripting, Delphi, Visual Basic, SQL language, MySQL DB. Environments: Fluent in Unix OS, Linux, also in Windows 95/98/NT 4.0/2000 & Xp. Graphical Designs Using CorelDraw, Photoshop - as well as animation skills using Flash & Adobe Premiere. Web Design & administration as beginner. Currently working on a project for a youth group. Hobbies: Volley-ball, football & ping pong. Classical music, chess, science readings and new technologies enthusiast. Organize weekly social meetings for children & adults. Planned & directed charity work, as well as coordinated social camps for children & youth.