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Contents: Intriduction Meaning of T&D outsourcing Types of Outsourcing of T&D The various courses that can be outsourced T&D Outsourcing in India T&D Outsourcing in Various Sectors with Examples Telecom sector Retail & FMCG sector Automobile sector Pharmaceutical sector Hospitality sector Conclusion
Introduction:
Meaning:
Training & development developing the employees capabilities so that they may be able to discover their potential and exploit them to full their own and organizational development purpose Outsourcing is a competent tool that ensures and offers convincing Return on Investment (ROI) (invested on training outsourcing). If Organizations lack the resources, expertise, and finances, then there is a need to outsource. Outsourcing is one of the most essential parts of training strategies. Training & Development Outsourcing provides industry professional training according to the particular organizations training & development objectives.
Managing Customers Human Resource HR Administration Induction Training Recruitment & Selection Successful Appraising Personal Development Courses Workshops on:
Assertive Skills Building Confidence Coping with Change Interview Techniques Maximize Potential
Focused entirely on personal objectives Move forward at individual pace Material used in tailor made to specific development Need A strict code of confidentiality
Bharti has also tied-up with IIT Delhi for the Bharti School of Telecommunication Technology and Management. Training Courses and Programs Basic Course in Mobile Communication
earning
Sales Training On-the-Job Training Seminars/Workshops Customer Relationship Management Online Course Group Study Computer-Based Training Self-Directed Training
3. Automobile Sector:
This rapid expansion is because of growing urbanization, rise in the standard of living of consumers, easy availability of finance, liberalization, privatization, and globalization of Indian Industry. This rapid expansion has created lots of job opportunities. Interested one in this sector has to specialize in automobile/mechanical engineering. Currently, Automobile in India is retaining around 10 million employees and is expected to employ more people in near future. Unorganized sector in employing 67% people while, organized sector is employing only 33% people, which is a major drawback for automobile sector. With this rapid expansion and coming up of major players in the sector, the focus is more on the skilled employees and the need of human resource development has increased. The
companies are looking for skilled and hard working people who can give their best to the organization. Areas Covered in Training Program Some of the areas covered in the training are:
Architectural Drafting Design & CAD Tech Automotive Tech Computer Network Engineering ASE Master Certified Auto Training Auto body Tech Commercial Driver's License Automotive Technician HVAC/Refrigeration Marine Technology Motorcycle Mechanic Motorcycle Technician Motorcycle Technology Certified Auto Tech Certified Truck & Diesel Tech Master Auto & Diesel Tech Car Mechanic Courses
Preferred Training Methods Some of the preferred methods of training in the automobile sector are:
Workshop Seminar E-learning Training Instructor led class Computer Based Training (CBT)
4. Pharmaceutical sector:
This rapid growth has also increased the training need of the sector. Training Areas
5. Hospitality Sector:
This sector can be classified into hotel industry, travel and tourism, restaurants, pubs, clubs and bars, contract catering, and aviation. Other than that, opportunities also exist in universities, sporting venues, exhibition centers and smaller events management companies. The major challenge of this sector is shortage of skilled employees along with the challenge of attrition rate. Skilled chefs and managers are in great demand. Managers require huge range of competencies such as, people management, viable skills, business insights, analytic skills, succession planning, and resource development in order to get success in this sector. In addition to that, employees are not enough trained on Business Etiquettes, Courtesy, and Business Communication. Hospitality is all about handling people. So an employee must have right attitude, tolerance, and listening skills in order to move up the hierarchy. There is still a long way to go to inculcate good public relation, interpersonal skills. The major players are now strategizing to increase the turnover of the customers by training their employees on Communication, Dining and Business etiquettes, etc. Some of the essentials required by this sector are:
Good infrastructure Trained trainer Quality of content Certification of training course Effective Training evaluation
Training and Development Programs are available for the following areas:
Bar Tending Restaurant management Culinary skills Food preparation and safety
3. Hotel and Restaurant Health and Safety Training Courses and Programs 1. Certificate in Catering Operations 2. Certificate in Tourism Skills 3. Certificate in Hospitality 4. Certificate in Fast Food & Snack Bar Management 5. Certificate in Healthy Eating & Food Hygiene 6. Certificate in Guest House Operations 7. Certificate in Guest House Operations 8. Serve Safe Manager Certification 9. Bar Service 10. Catering Services 11. Food Service 12. Kitchen Skills 13. Beverage Service 14. Basic Skills for the guest services 15. Accommodation Services (Laundry, Housekeeping, self-catering )
Conclusion:
All the industries use training & development outsourcing for its Haman resource skills Improvement or increase productivity or for profitability. The companies to save cost of training go for outsourcing instead of going for in-house training which needs lots of resource requirement & investment.