JD Program Management

About the job

Overview:

The Applications Lead - IT is a senior leadership role responsible for overseeing the
development, implementation, and management of enterprise applications within the
organization. This role requires a strategic thinker with strong leadership abilities and a
deep understanding of business processes and technology.

Key Responsibilities:

Strategic Leadership:

 Develop and execute the strategy for enterprise applications in alignment with
business goals.
 Drive digital transformation initiatives and ensure the application landscape
supports business growth and innovation.

Application Management:

 Oversee the entire application lifecycle from development, deployment,

maintenance, to retirement.
 Ensure applications are reliable, scalable, secure, and aligned with compliance
and regulatory standards.
 Manage application portfolio and ensure optimal performance and integration
with other systems.

Team Leadership and Development:

  Lead, mentor, and develop a high-performing team of IT professionals, including
developers, analysts, and project managers.
 Foster a culture of continuous learning and improvement within the team.
 Implement effective performance management processes.

Stakeholder Engagement:

 Collaborate with business leaders to understand their needs and translate them
into technology solutions.
 Communicate effectively with senior management and stakeholders, providing
regular updates on application performance and project status.
 Build strong relationships with vendors and service providers to ensure high-
quality delivery of services.

Project Management:

 Oversee major application projects, ensuring they are delivered on time, within
scope, and budget.
 Implement best practices in project management, including Agile and Waterfall
methodologies.
 Manage project risks and issues, and implement mitigation strategies.

Innovation and Best Practices:

 Stay updated with the latest trends and advancements in technology and
enterprise applications.
 Promote the adoption of new technologies and methodologies that improve
efficiency and effectiveness.
 Establish and enforce standards, policies, and best practices for application
development and management.

Financial Management:

 Develop and manage the budget for the applications department.

 Ensure cost-effective solutions and manage vendor contracts and relationships.
 Monitor and report on financial performance and return on investment (ROI) for
application initiatives.
Quality Assurance and Compliance:

 Implement rigorous quality assurance processes to ensure the highest standards

of application delivery.
 Ensure all applications comply with relevant regulatory and compliance
requirements.
 Conduct regular audits and reviews to maintain the integrity and security of
applications.

Skills and Qualifications:

Technical Expertise:

 Extensive experience in application development, implementation, and

management.
 Deep understanding of enterprise applications such as ERP, CRM, and custom
software solutions.
 Proficiency in cloud platforms, database management, and integration
technologies.
 Strong knowledge of security, compliance, and regulatory requirements.

Leadership Skills:

 Proven leadership and team management experience.

 Ability to inspire and motivate a diverse team.
 Strong decision-making and problem-solving abilities.

Strategic Thinking:

 Ability to develop and implement long-term strategies that align with business
objectives.
 Strong business acumen and understanding of industry trends.
Communication Skills:

 Excellent verbal and written communication skills.

 Ability to communicate complex technical concepts to non-technical
stakeholders.
 Strong presentation and reporting skills.

Educational Background:

 Bachelor’s or Master’s degree in Computer Science, Information Technology,

Business Administration, or a related field.
 Relevant certifications (e.g., PMP, ITIL, Certified ScrumMaster) are desirable.

Example Scenarios of Work:

ERP System Overhaul:

 Leading the upgrade or replacement of the company’s ERP system to improve

efficiency, data accuracy, and business intelligence capabilities.

Enterprise System Implementation:

 Leading a project to implement a new ERP system that integrates with existing
business applications, ensuring seamless data flow and process automation.

Custom Application Development:

 Overseeing the development of a custom application tailored to specific business

processes, ensuring it meets all requirements and integrates seamlessly with
existing systems.
Cloud Migration:

 Designing and overseeing the migration of on-premises applications to a cloud

environment, optimizing for cost, performance, and scalability.

Digital Transformation:

 Driving digital transformation initiatives by introducing innovative technologies

such as AI, IoT, or blockchain to improve business processes and customer
experiences.

This role requires a balance of technical expertise, leadership, and strategic vision to
drive successful technology solutions that meet organizational objectives.

The ideal candidate will be a visionary leader with a strong technical background and
the ability to drive change and innovation.

Note: Candidate with hands on experience with Oracle Fusion and other
applications integrated along with Oracle Fusion will be preferred.

Overview
About Presight
Presight, an ADX-listed public company limited by shares whose majority
shareholder is Abu Dhabi company G42, is the region’s leading big data
analytics company powered by Artificial Intelligence (“AI”). It combines big data,
analytics, and AI expertise to serve every sector, of every scale, to create
business and positive societal impact. With its world-class computer vision, AI
and omni-analytics platform as its engine, Presight leverages all-source data to
support insight-driven decision making that shapes policy and creates safer,
healthier, happier, and more sustainable societies.

The opportunity
Looking for a dynamic, self-motivated Program Manager to serve as the primary
business contact between Presight and its customers—supporting all initiatives
and customer requests through astute account management, efficient projects
& programs management and in-depth product knowledge.

Responsibilities
Key responsibilities
As a Program Manager, you will be responsible for the end-to-end delivery of
projects & programs to the customer, through all deal phases.

Functional

 Ensure customer requirements and needs are clearly understood, met,

and final delivery is made effectively on time.
 Serve as primary point of contact for any and all matters specific to
customers and develop a trusted advisor relationship with key accounts,
customer stakeholders, and executive sponsors by understanding their
business needs and technical challenges.
 Use project management methodologies to provide milestones and
timelines to set expectations with customer teams prior to beginning any
new project initiatives.
 Take ownership of customer retention, sales, revenue generation, and
project management activities.
 Ensure the solution environments remain operationally healthy while
reducing cost and complexity with high levels of performance, security,
scalability, maintainability, reusability, and reliability upon deployment.
 Accelerate customer adoption of Presight by leading the implementation
journey.
 Engage customers in the development of reporting elements, scheduling,
establishing guidelines, and setting milestones to measure success.
 Manage project timelines, milestones, migration goals and business
transformation strategies, and ensure that all processes & procedures are
executed within agreed timeframes at defined quality standards.
 Utilize technical acumen and drive technical discussions regarding
incidents, trade-offs, and risk management.
 Provide detailed reviews of service disruptions, metrics, prelaunch
planning, post-sales, and consultative expertise.
 Ensure that customer issues are dealt with in an efficient manner,
following predefined escalation processes for any problems that may
arise.
 Design and develop bi-weekly presentations called ‘Demo for customers’
for General Manager, CTO and other stakeholders.
  Comply with QHSE (Quality Health Safety and Environment), Business
Continuity, Information Security, Privacy, Risk, Compliance Management
and Governance of Organizations policies, procedures, plans and related
risk assessments.

Skills and attributes for success

The yardsticks of your success would include project CPI, percentage variance
from allocated budgets, number of adjustments to project schedules,
percentage of on-time project completion, and employee & customer NPS.

Qualifications
Requirements

 Master's Degree in Artificial Intelligence, Business Analytics, Business

Administration or related field
 Minimum 10 years of experience in project management, solution/product
delivery in an AI service organization or analytics platforms &
technologies
 Previous experience or currently working in financial sector experience is
must to have .
 PMP certification from PMI - a must
 Arabic language is an added advantage

Ideally, you’ll also need

 In-depth knowledge of current developments in analytics

 Very strong organizational and managerial capabilities
 Excellent communication and interpersonal skills
 An innovative and creative approach to problem solving

What we look for:

If you are a performance-driven, inquisitive mind with the agility to adapt to
ambiguity, you will fit right in. You should be eager to explore opportunities to
build meaningful collaborations with stakeholders and aspire to create unique
customer-centric solutions. Bias for action and a passion to conquer new
frontiers in the AI space is at the heart of the Presight community.

What working at Presight offers:

Culture: An open, diverse and inclusive environment with a global vision that
encourages personal growth and focuses on ground-breaking, industry-first
innovations.
Career: Outstanding learning, development & growth opportunities via
structured training programs and innovative, high-tech projects.
Rewards: A competitive remuneration package with a host of perks including
healthcare, education support, leave benefits and more.y.

**** Project Manager ****

** Offshore :: Work From Home **

** Please share profiles to "aswathy@mindpool-tech.com" **

Job Description:

• Significant experience in Banking, especially on corporate banking domain projects

like Channels – Internet Banking, Mobile Banking, ATM switches, enhancement in digital

capabilities

• 10+ Years of overall IT experience with minimum of 5 years in Banking sector/Private

Banking & Consumer Banking Vertical.

• Good understanding of internationally accepted Project Management Principles,

Methodologies (Waterfall, Hybrid or Agile) and Practices (PMI Certification or equivalent

is an advantage).

• Candidate should be Techno Functional and ability to engage with cross functional

teams, problem solving and good negotiation skills.

• Hands on experience in handling Microsoft Project (MPP knowledge is a must),

Microsoft Powerpoint, Excel & Word.

• Must have strong verbal and written communication with proven ability to manage

stakeholders at various levels (Including business heads, functional heads and other

senior managers).
 • Creates and executes project work plan along with the team and closely monitoring

the deliverables.

• Manages day to day operation aspects of a project. Resolve any challenges of projects

to enable the teams to deliver on time.

• Effectively collaborates and communicates with the stakeholders and ensures

customer satisfaction.

• Ensures project documents are complete and stored appropriately.

• Ensure close monitoring of the project along with providing periodic updates to the Sr

management.

• Provides report on status of the project under execution, challenges, risk and

mitigation plan.

• Ensure that projects are delivered on-time and within budget.

• Familiarity with project performance monitoring principles and metrics.

• Manage one or more projects under Private banking & consumer banking

• Project manager is responsible for successful delivery of projects and aligning various

teams across IT, business, operations and vendors to ensure timely delivery of project

with high quality.

• Candidate should be Techno Functional and ability to engage with cross functional

teams, problem solving and good negotiation skills

• Must have experience in Scope, Time and Budget management

• Hands on experience as Project Manager - handling various phases of the project –

Initiation, Planning, Execution, Monitoring & Control and Closure. Able to handle at least

3 projects at a time.

• Manages day to day operation aspects of a project. Resolve any challenges of projects

to enable the teams to deliver on time.

• Reviews deliverables prepared by the team.

• Effectively collaborates and communicates with the stakeholders and ensures

customer satisfaction.

• Ensures project documents are complete, current and stored appropriately.

• Provides report on status of the project under execution, challenges, risk and

mitigation plan.

JD = HTCinc
Key Skills - Project Manager, Must have managed the projects with
Microservices and Data in Agile

The Project Manager will be responsible for overseeing all aspects of the
modernization of a Community Information System (CIS), including planning,
execution, and delivery, while ensuring alignment with organizational goals and
stakeholder expectations. The successful candidate will possess strong leadership
skills, excellent communication abilities, and a proven track record of successfully
managing complex IT projects within the public sector or non-profit organizations.

Responsibilities:

· Lead the planning and initiation phase of the Community Information System
(CIS) modernization project, including defining project scope, objectives,
deliverables, and success criteria.
· Develop and maintain a detailed project plan, timeline, and budget, and
ensure adherence to project milestones and deadlines throughout the project
lifecycle.
· Identify and engage key stakeholders, including internal teams, external
partners, community organizations, and end users, to gather requirements,
establish priorities, and manage expectations.
· Establish project governance structure, roles, and responsibilities, and
facilitate regular project meetings, status updates, and communications to ensure
transparency and alignment.
· Manage project resources, including staffing, budget allocation, and
procurement, and collaborate with functional managers to address resource needs
and constraints.
· Monitor and track project progress, risks, and issues, and proactively identify
and mitigate potential roadblocks or challenges to project success.
· Ensure compliance with relevant policies, regulations, and standards, such as
data privacy, security, and accessibility, throughout the project lifecycle.
· Foster a collaborative and inclusive project team culture, promote knowledge
sharing and continuous improvement, and recognize and celebrate project
achievements and milestones.
· Facilitate change management activities, including stakeholder engagement,
training, and communication, to ensure smooth adoption of the modernized CIS.
· Manage vendor relationships and third-party contracts, including procurement,
contract negotiation, and vendor performance evaluation, as needed for project
deliverables.
· Prepare and present project status reports, executive summaries, and
recommendations to senior leadership and project sponsors, and escalate issues as
necessary.
· Lead post-implementation reviews and lessons learned sessions to capture
feedback, identify areas for improvement, and inform future project initiatives.

Qualifications:

· Bachelor's degree in Project Management, Business Administration,

Information Systems, or a related field. PMP certification or equivalent preferred.
· Proven experience (10+ years) as a Project Manager leading large-scale IT
projects, with a focus on application modernization, system integration, or similar
initiatives.
· Experience working in the public sector or non-profit organizations, with
knowledge of community information systems, social services, or public health
initiatives preferred.
· Strong understanding of project management methodologies, tools, and best
practices, including Agile, Scrum, Waterfall, and hybrid approaches.
· Excellent leadership and team management skills, with the ability to motivate,
inspire, and empower cross-functional teams to achieve project objectives.
· Exceptional communication and interpersonal skills, with the ability to build
relationships, influence stakeholders, and negotiate win-win outcomes.
· Strong analytical and problem-solving abilities, with the capability to make
data-driven decisions, prioritize tasks, and manage competing priorities.
· Proficiency in project management tools and software (e.g., Microsoft Project,
Jira, Smartsheet), as well as Microsoft Office suite.
· Ability to work effectively in a fast-paced and dynamic environment, with a
customer-focused mindset and a commitment to delivering high-quality results on
time and within budget.
Required Skills:

- Project Management, Efforts Estimation, Documentation, Communication, Team

ManagementVacancies 2Salary As per market standard

 Job Profile Minimum 7 – 9 years of total experience, out of which min 2-3 years’
experience as a Software Delivery Manager with an IT company preferably in
Banking Domain and handled a team of size more than 10 people for a

substantial period.

Roles & Responsibilities :

Must Have Experience:

● Lead a team of software developers to deliver customer requirements,

on time, within budget while ensuring high level of quality.

● Tracking a project against schedules and taking corrective actions on

slippage. Escalation to the next level in case of slippage / likely slippage

in time or quality parameters.

● Manage the relationship with the client and relevant stakeholders

● Regular coordination with clients, internal resources and third

parties/vendors for the flawless execution of the project

● Ensure that all projects are delivered on-time, within scope and within

budget

● Assist in the definition of project scope and objectives, involving all

relevant internal stakeholders and ensuring technical feasibility

● Develop a detailed project plan to monitor and track progress

● Report and escalate to management as needed

● Perform risk management to minimize potential risks

● Prepare / review project documents such as FSD / FRD

Must Have Skills:

● Good Verbal & Written Communication

● Should have done Efforts Estimation

● Must have handled team 8-10 developers

● Should have handled Projects on Java Tech Stack (Java, Spring, Spring

Boot, React, Hybrid, Etc)

● Should be good in SQL (MS SQL Server / Oracle SQL / My SQL)

● PMP (Project Management Professional) Certified

● Leadership Skills

● Expert in task delegation

● Confident

Essential Job Functions:

 Plan and execute initiatives and adhoc projects for our International Team and for the Video
Curation Team
 Work with multiple stakeholders build multiple relationships, monitor and drive progress on
projects
 Oversee operational program management projects for Editorial teams
  Establish project standards, cadence and version controls for project documentation and
workflow to ensure success of programs
 Proactively develop new project tools and templates to support the team
 Execute program against project plan: action items, owners, due dates, statuses, issues, lessons
learned and risks
 Assist with the creation and update of key project artifacts (project charters, project plans,
project resource plans, project budgets and communications/change plans) and with meeting
facilitation by sending meeting agendas, taking meeting minutes and tracking assigned
project team activities
 Track and report on key metrics and use problem-solving skills to logically structure ambiguous
problems, identify sources of data, conduct analysis, derive key insights and deliver
recommendations
 Own and manage multiple, concurrent operations projects of varying complexity
 Develop collaborative partnerships with business leads and stakeholders and continually seek
opportunities to increase customer satisfaction and deepen relationships
 Handle day-to-day customer fulfillment needs, including but not limited to: product training,
support and monitoring
 Team player

Qualifications:
Basic:

 5+ years’ experience with non-technical project/program management

Preferred:

 Strong execution and experience hosting and delivering on global complex projects
 Working knowledge of project life cycle
 Excellent communication, analytical and problem solving skills
 Ability to logically and efficiently structure ambiguous problems, identify sources of data,
conduct complicated analysis, identify key insights and recommended actions
 Ability to logically structure and analyze ambiguous problems
 Ability to communicate with executive team, business and recruiting leaders
 Ability to be highly productive and proactive with supporting key stakeholders
 Ability to effectively manage time, prioritize tasks and work within deadlines with little
supervision
 Ability to work in a fast-paced, growing environment

Suggested Skills:

 Project Management
 Communication
 Collaboration

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for

additional job opportunities, please visit Jobs In India – VARITE.

Roles and Responsibilities:

 Lead program definition, planning, and execution of assigned Program(s), which

are made up of multiple projects, ensuring critical success factors are defined
and monitored and the business objectives are achieved.
 Program definition and scoping, owning the program plan and the deliverables
required for the program’s success.
 Develop and manage an integrated program schedule and monitoring and
reporting on progress
 Present Program(s) status on a regular basis to senior executives.
 At the heart of this role is delivery. You will be a technical problem solver on the
team, identifying innovative solutions to project deadlocks and resolving issues
and constraints through consensus and sound judgment.
 Be responsible for making project decisions, achieving tactical goals while
retaining a strategic focus.
 Prioritize projects, leveraging data to drive decisions.
 Establish excellent working relations with all internal and external partners with
an emphasis on removing roadblocks for program success.

Purpose of the Role:

Program Manager will launch and drive strategic initiatives in partnership with different
stakeholder teams (content, growth, product) and drive towards achieving
organizational goals.

Roles & Responsibilities :

 Work closely with project sponsor, cross-functional teams, and assigned project
managers to develop the scope, deliverables, required resources, work plan,
budget, and timing for new initiatives
 Strategize, implement, and maintain program initiatives that adhere to
organizational objectives
 Develop program assessment protocols for evaluation and improvement
 Maintain organizational standards of satisfaction, quality, and performance
 Oversee multiple project teams, ensuring program goals are reached
 Manage budget and funding channels for maximum productivity
 Identify key requirements for cross-functional teams and external vendors
 Develop and manage budget for projects and be accountable for delivering
against established business goals/objectives
 Work with other program managers to identify risks and opportunities across
multiple projects within the department
  Analyze, evaluate, and overcome program risks, and produce program reports for
managers and stakeholders

Requirements

 Experience of 5-7 years in consulting/startups in program and stakeholder

management
 Strong communication skills & stakeholder management capabilities
 Ability to think logically and solve problems with first principles thinking
 Proven record of problem solving and launching/running programs across the
company
 Ability to use data and numbers to arrive and solutions
 Good organizational skills including prioritizing, scheduling, time management,
and meeting deadlines.

As a Program Manager in our PMO department, you’ll have the chance to:

 Device, plan and execute on Program Management frameworks contextual to the

business objectives / initiatives that MiQ is coming up with.
 Tailor generic Program Management frameworks to needs of MiQ initiatives and
establish the right methods of working as each business initiative might need a
different approach of execution.
 Program Management for business objectives working closely with for high
performance technology teams who follow agile methodologies.
 Design metrics / goals and right measurements for showcasing the progress and
variances of meeting the goals.
 Have the ability to identify and call out risks / issues and design the mitigation
approaches and alternate solutions. Have the corrective measures in place.
 Own and drive continuous improvements and health checks in the program
delivery (milestone based or lifecycle based and implement the course
corrections and readjustments as needed)
 Tracking change control procedures
 Capacity planning, managing and utilizing resources across projects
 Escalating when there are no time bound resolution to issues with alternate
approaches
 Strong exposure in collecting improvement metrics, monitoring metrics and
status metrics.

Who are your stakeholders?

  All the product and tech teams are the customers to the Tech Program Manager
and they are part of the delivery Squads to bring a perspective of Scope,
Schedule and Quality
 As agile experts Program Managers also consult on various agile processes and
in this capacity consult, solution teams, local product teams in market
 Custodians of Jira tool they service various cross-sections of teams that use Jira in
MiQ which gives clear visibility on project progress

What You’ll Bring

 10+ years’ experience in developing products and at least 3 years of Business

Program Management working with High Performing Teams having inter
Dependencies
 Bachelor’s degree in Engineering is a must
 Experience of having been able to execute at least 2 annual business objectives
for an organization or a vertical in concurrently.
 Skilled in Agile Project / Program Management, scheduling and risk management
in delivery of releases/initiatives.
 Prior experience of having worked in a Product Delivery will be helpful.
 Experience with cloud environments such as AWS, Azure or GCP.
 Prior experience with Microservices based architectures is a plus.
 Leadership skills to drive and make high performance teams deliver on a
common business objective.
 Excellent analytical and problem-solving skills that is used in Data driven analysis
and decision making and strong communication, influence, negotiation and
presentation skills.
 Ability to collaborate smoothly across multiple functions spread across multiple
geographies and great attention to detail.
 Ability to call out the risk and issues on time and address them with teams or via
the escalation mechanism put in place.
 Experience working on JIRA

We’ve highlighted some key skills, experience and requirements for this role.
But please don’t worry if you don’t meet every single one. Our talent team
strives to find the best people. They might see something in your background
that’s a fit for this role, or another opportunity at MiQ.
About the job
Sprinklr is a leading enterprise software company for all customer-facing functions. With
advanced AI, Sprinklr's unified customer experience management (Unified-CXM)
platform helps companies deliver human experiences to every customer, every time,
across any modern channel. Headquartered in New York City with employees around
the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises
— global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The
Sprinklr Way.

Job Description

What You’ll Do

 Drive multiple large-scale technical projects, working cross-functionally with

product manager, designers, so:ware development team, business operations
and external partners across organizations to guarantee a smooth and efficient
product delivery.
 Defines and implements cross-team processes to improve efficiency and delivery
(SDLC), defines metrics to measure and monitor efficiency and effectiveness of
the processes and drives adoption across organizations.
 Monitors and tracks complex programs effectively by providing periodic updates
to technical, non- technical teams and Senior Management
 Has the right balance of technical, project management and business/product
acumen and manages delivery across SDLC serving as a single point of contact.
 Handle multiple competing and changing priorities in a fast-paced environment
 Manages stakeholders from different cross functional teams by seeng
expectations and providing

frequent program/project updates.

 Develop and implement project management methodologies, standards, and

tools.
 Ensure PMO processes and practices are aligned with industry best practices.

Job Description & Posting

 Maintain a comprehensive project portfolio dashboard for tracking project

performance.
 Conduct regular portfolio reviews and status updates to stakeholders.
 Ensure project documentation is complete, current, and stored appropriately.
 Implement governance practices to ensure projects adhere to scope, schedule,
and budget constraints.
 Develop metrics and KPIs to measure project performance and PMO
effectiveness.
 Generate regular reports on project status, risks, issues, and resource utilization.
 Analyze project data to identify trends and areas for improvement.
  Facilitate communication between project teams, stakeholders, and senior
leadership.
 Ensure stakeholder expectations are managed and met through effective
communication and reporting.
 Provide training and development opportunities for project managers and team
members.

What Makes You Qualified

 Minimum of 5 years of experience in technical program management

 Proven experience in managing complex, cross-funcBonal projects.
 Bachelor's degree in project management, Business Administration, or a related
field.
 PMP (Project Management Professional) certification or equivalent preferred.
 Strong understanding of project management methodologies (e.g., Agile,
Waterfall).
 Excellent leadership, communication, and interpersonal skills.
 Proficiency in project management so:ware and tools (e.g., MS Project, Jira).
 Ability to manage multiple projects and prioritize tasks effectively.
 Strong analytical and problem-solving skills with strategic thinking and alignment
 Should have competencies like stakeholder management, change management,
risk management
 Ability to plan resource planning and management

About the job

Position Title: Service Delivery Manager - Data and Cloud Environments

Location: PAN India

 Minimum 10 years in IT Service Delivery, with at least 5 years managing data

and cloud environments
 Oversee and manage the delivery of data and cloud services to ensure they meet
established standards and service levels.
 Implement and maintain ITIL-based service management processes.
 Ensure timely and accurate reporting of service delivery performance metrics.
Team Leadership
 Lead, mentor, and manage a team of 30+ professionals, including cloud
engineers, data analysts, and support staff.
 Foster a collaborative and high-performance team culture
 Conduct regular performance reviews and provide continuous feedback to team
members. Client and Stakeholder Management
 Serve as the primary point of contact for clients and stakeholders regarding
service delivery issues and escalations.
  Develop and maintain strong relationships with key stakeholders to ensure
alignment of service delivery with business objectives.
 Conduct regular meetings with clients to review service performance and identify
areas for improvement. Operational Excellence
 Ensure all services are delivered in compliance with regulatory requirements and
company policies.
 Implement best practices for cloud and data management to optimize efficiency
and performance.
 Oversee incident and problem management processes to ensure timely
resolution of issues. Continuous Improvement
 Drive continuous improvement initiatives to enhance service quality and
efficiency.
 Stay updated with the latest trends and technologies in data management and
cloud computing.
 Identify and implement opportunities for automation and process optimization.

About the job

Company Description

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and
employees. We do this by taking a fresh

approach to building and delivering software that is affordable, quick to implement, and
designed for the end user.

Headquartered in San Mateo, California, Freshworks has a global team operating

from 13 global locations to serve more

than 65,000 companies -- from startups to public companies – that rely on Freshworks
software-as-a-service to enable a

better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer

support), Freshsales (sales

automation), Freshmarketer (marketing automation), Freshservice (IT service desk),

Freshchat (AI-powered bots),

supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune,

Bloomberg and has been a BuiltIn Best

Place to work in San Francisco and Denver for the last 3 years. Our customer ratings
have earned Freshworks products

TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set,
Best Value for the Price and Best

Relationship.

Job Description

We are looking for a Technical Program Manager to support our key programs and
initiatives . As a TPM, you will be expected to operate with a high degree of autonomy
on your programs while contributing to the development of tools and processes that
improve the team’s and organization’s productivity.

The Technical Program Management team partners closely with business, engineering
teams and product teams to deliver impactful and scalable initiatives, define and drive
development of new and existing programs.

We are looking for a TPM with strong fundamentals and experience in end to end
program management as well as technical understanding of the systems to contribute
towards the entirety of the Freshworks- FreshService landscape. You will be expected to
drive functional/technical discussions between different product teams and ensure that
all programs are aligned with the product roadmap. You will also be responsible for
conducting business and technical reviews with leadership and executive teams on a
regular basis.

You will be a continuous improvement coach and a positive influencer across diverse
teams, be able to effectively rally support for your initiatives, be able to help product
teams create simple solutions to meet your program goals and be able to create
contextual, effective and efficient processes that deliver best-in-class outcomes for the
business unit and organization. You are able to handle business communications and
escalations with a data-driven approach to build trust with your stakeholders and Senior
Leaders.

What You’ll Do

 Works within and across a few teams. Serves as a connective tissue to cultivate
effective, trusted working relationships cross-functionally within Product
Development as well as matrix teams located globally across time-zones.
 Facilitate x-squad connects within or between product groups to ensure
transparency and visibility to the work and to gain alignment. Influences
roadmap priorities, product feature decisions, and engineering process. Manage
"program/feature" dependencies across multiple teams, scrum teams, functions,
business units and stakeholders.
 Partner effectively with product and engineering managers to secure human
capital and resources, scope engineering efforts/capacity planning, set project
priorities, milestones, assist in release planning and drive delivery. Help teams
determine where to iterate to make improvements. Determine if success metrics
are in place, and if not work to define them
 Own a small program. Manage difficult and/or cross-functional technology
projects/goals. Define program requirements and help product and engineering
teams meet goals. Own program communication and accelerate progress by
driving crisp and timely decisions. Anticipate and remove obstacles, clear
 blockers (e.g., “Path to green”), escalating appropriately. Makes trade-offs: time
vs. scope vs. cost.
 Develop solid understanding of business use cases and larger picture (i.e.,
customer experience, organization goals, opportunities, and/or problems).
Understands design approaches (within technical domain i.e., architecture,
dependency impacts, efficiency, performance, availability, operability, etc).
Ensure and oversee timely completion of technical and business artifacts as part
of product development workflows. Able to spot risks, ask the right questions to
ensure appropriate trade-offs are made.
 Mentor & Coach the team on applying process improvement methodologies, agile
& lean principles and mindsets, cross-functional collaboration and planning. Help
build sustainable ways of working/practices in/between teams within the breadth
of scope and influence with an eye for efficiency and effectiveness.
 Look for opportunities to incorporate needed system quality and operational
excellence improvements in the entire system of work. Optimize cross-team and
project processes to improve efficiency and delivery. Run retrospectives, and/or
hold post-mortems with relevant teams/stakeholders for actionable insights and
continuous improvement.
 Creates (TPM) impact on multiple team goals and program-related metrics on the
business areas (adoption, metrics, dollars, customer, team, and organization).
 Manage meetings effectively. Put the right people in the room. Trusted to present
decisions to leaders up to several tiers above level.
 Develop and manage post-launch GTM/support strategy plans where applicable
(e.g., drive customer value and product adoption, triage, issue/ticket
management etc.)
 Deliver hands-on work, individual contributions through practical tasks; Outputs
could include concise presentations, project status slides, or meticulously crafted
documents designed to foresee and address internal/external customer
requirements in a manner akin to business process flows. Use project
management tools and techniques proficiently for developing and maintaining
project schedules, plans and work management.
 Shadow recruiting and interviewing for your team. Begin to mentor and help
develop others.
 Identify and innovate in areas where automation can replace manual work.
Maximize productivity in a constantly changing environment of shifting priorities
 Influence without reporting structure
 Operate with independence & autonomy
 Resolve conflict productively across teams

Qualifications

 7-11 years of overall experience and 3-5 yrs of relevant Technical Program or
Technical Product Management experience.
 Experience working in SaaS, Cloud Arch and related SDLC processes
 In-depth knowledge of Agile Development or Scrum/Kanban Project and Program
Management methodologies and proven track record in value creation
 Has an engineering background (e.g., CS, CE, or EE degree or equivalent
experience).
  Strong knowledge and solid foundation in software development methodologies
and best practices.
 High agency individual with ‘get it done’ attitude and a strong sense of team
spirit
 Results orientation with a focus on delivering value for the customer with large-
scale, cross-functional teams in a fast-paced environment
 Ability to build trusting relationships, credibility, and strong communications
skills to influence stakeholders, connect partners to improve project decision-
making, which drives business value
 Excellent oral, written and presentation skills, confident communicator with
ability to present complex issues and solutions in a clear, concise fashion to
technical and non-technical audiences
 Highly functional in a dynamic, energizing environment, ability to work under
pressure and highly adaptable; ability to shift directions quickly when situations
and priorities change
 Ability to see the big picture and think through problems to come up with
innovative solutions and deliver against tight deadlines
 Strong analytical skills with the ability to collect, organize, analyze, and
disseminate significant amounts of information with attention to detail and
accuracy
 Proficiency in project management tools – MS office/G-suite, Confluence, Jira or
equivalent PDLC tool

About the job

Overview:

We are seeking an experienced Technical Program Manager to lead the planning,

execution, and delivery of complex technical projects within our organization. The ideal
candidate will have a strong technical background, exceptional organizational skills, and
the ability to collaborate effectively with cross-functional teams. This role requires a
strategic thinker who can drive initiatives from conception to completion while ensuring
alignment with business objectives and stakeholders' expectations.

Responsibilities:

 Lead the planning, execution, and delivery of multiple technical projects

simultaneously, ensuring they are completed on time, within scope, and within
budget.
 Collaborate with stakeholders to define project requirements, scope, and
objectives, and develop comprehensive project plans and schedules.
 Identify and mitigate risks, anticipate bottlenecks, and resolve issues that may
impact project timelines or deliverables.
 Coordinate cross-functional teams, including engineers, designers, QA, and
stakeholders, to drive alignment and ensure successful project execution.
 Track project progress, monitor key performance indicators (KPIs), and provide
regular updates to stakeholders on project status, risks, and dependencies.
  Facilitate effective communication and collaboration among team members,
ensuring transparency and alignment throughout the project lifecycle.
 Manage project budgets, resources, and timelines, making adjustments as
necessary to optimize project delivery.
 Drive continuous improvement by identifying opportunities to streamline
processes, enhance productivity, and increase efficiency.
 Ensure compliance with company policies, procedures, and quality standards,
and drive adherence to best practices for project management.
 Foster a culture of accountability, innovation, and excellence within the project
team, promoting a positive and collaborative work environment.

Qualifications:

 Bachelor’s degree in Computer Science, Engineering, or related technical field.

Master’s degree preferred.
 Proven experience as a Technical Program Manager or similar role, managing
complex technical projects from initiation to completion.
 Strong understanding of software development lifecycle (SDLC) methodologies,
agile practices, and project management frameworks (e.g., Scrum, Kanban).
 Excellent organizational skills, with the ability to prioritize tasks, manage multiple
projects simultaneously, and adapt to changing priorities in a fast-paced
environment.
 Exceptional communication and interpersonal skills, with the ability to effectively
collaborate with cross-functional teams and influence stakeholders at all levels of
the organization.
 Strong problem-solving and decision-making abilities, with a focus on driving
results and delivering high-quality solutions.
 Experience with project management tools and software (e.g., JIRA, Asana,
Microsoft Project) for task tracking, issue management, and reporting.
 Knowledge of technical domains such as software development, cloud
computing, data analytics, or cybersecurity is a plus.
 Project Management Professional (PMP) certification or equivalent is preferred.
 Ability to thrive in a dynamic and rapidly changing environment, with a passion
for technology and innovation.

This role offers the opportunity to lead transformative projects that drive business
growth and innovation. If you are a strategic thinker with a strong technical background
and a track record of delivering results, we encourage you to apply and join our
dynamic team!

Responsibilities
  Oversee the planning, implementation, and tracking of specific short-term and
long-term projects.
 Serve as a liaison between the team and other stakeholders, ensuring clear and
timely communication.
 Develop program strategies, goals, and milestones in alignment with business
objectives.
 Manage resources efficiently, ensuring optimal use of time, budget, and
personnel.
 Identify potential risks and develop mitigation plans to ensure project success.
 Track project performance, specifically to analyze the successful completion of
short and long-term goals.
 Ensure all projects are delivered on time, within scope, and within budget.
 Provide leadership and direction to project teams, fostering a collaborative and
productive work environment.
 Continuously seek ways to improve program management processes and
methodologies.
 Deliver focused program managers and ensure solid potential to grow as
Program Leaders with Sales Support.

Qualifications

 Bachelor's or Master's degree in Computer Science, Information Technology,

Business Administration, or a related field.
 7-9 years of work experience in program management, preferably within the tech
industry.
 PMP, PRINCE2, or similar project management certifications are preferred.
 Excellent leadership and team management skills.
 Exceptional communication and interpersonal skills.
 Strong analytical and problem-solving abilities.
 Ability to work effectively in a remote, fast-paced environment.
 Knowledge of agile methodologies and SDLC is a plus.

About the job

Overview:

We are seeking an experienced Technical Program Manager to lead the

planning, execution, and delivery of complex technical projects within our
organization. The ideal candidate will have a strong technical background,
exceptional organizational skills, and the ability to collaborate effectively
with cross-functional teams. This role requires a strategic thinker who can
drive initiatives from conception to completion while ensuring alignment with
business objectives and stakeholders' expectations.
Responsibilities:

 Lead the planning, execution, and delivery of multiple technical

projects simultaneously, ensuring they are completed on time, within
scope, and within budget.
 Collaborate with stakeholders to define project requirements, scope,
and objectives, and develop comprehensive project plans and
schedules.
 Identify and mitigate risks, anticipate bottlenecks, and resolve issues
that may impact project timelines or deliverables.
 Coordinate cross-functional teams, including engineers, designers, QA,
and stakeholders, to drive alignment and ensure successful project
execution.
 Track project progress, monitor key performance indicators (KPIs), and
provide regular updates to stakeholders on project status, risks, and
dependencies.
 Facilitate effective communication and collaboration among team
members, ensuring transparency and alignment throughout the project
lifecycle.
 Manage project budgets, resources, and timelines, making adjustments
as necessary to optimize project delivery.
 Drive continuous improvement by identifying opportunities to
streamline processes, enhance productivity, and increase efficiency.
 Ensure compliance with company policies, procedures, and quality
standards, and drive adherence to best practices for project
management.
 Foster a culture of accountability, innovation, and excellence within the
project team, promoting a positive and collaborative work
environment.

Qualifications:

 Bachelor’s degree in Computer Science, Engineering, or related

technical field. Master’s degree preferred.
 Proven experience as a Technical Program Manager or similar role,
managing complex technical projects from initiation to completion.
 Strong understanding of software development lifecycle (SDLC)
methodologies, agile practices, and project management frameworks
(e.g., Scrum, Kanban).
 Excellent organizational skills, with the ability to prioritize tasks,
manage multiple projects simultaneously, and adapt to changing
priorities in a fast-paced environment.
  Exceptional communication and interpersonal skills, with the ability to
effectively collaborate with cross-functional teams and influence
stakeholders at all levels of the organization.
 Strong problem-solving and decision-making abilities, with a focus on
driving results and delivering high-quality solutions.
 Experience with project management tools and software (e.g., JIRA,
Asana, Microsoft Project) for task tracking, issue management, and
reporting.
 Knowledge of technical domains such as software development, cloud
computing, data analytics, or cybersecurity is a plus.
 Project Management Professional (PMP) certification or equivalent is
preferred.
 Ability to thrive in a dynamic and rapidly changing environment, with a
passion for technology and innovation.

This role offers the opportunity to lead transformative projects that drive
business growth and innovation. If you are a strategic thinker with a strong
technical background and a track record of delivering results, we encourage
you to apply and join our dynamic team!

Overview:

At Zebra, we are a community of innovators who come together to create new ways of
working to make everyday life better. United by curiosity and care, we develop dynamic
solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing
from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a
part of a team pushing boundaries to redefine the work of tomorrow for organizations,
their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your
path to a fulfilling career while channeling your skills toward causes that you care about
– locally and globally. We’ve only begun reimaging the future – for our people, our
customers, and the world.

Let’s create tomorrow together.

A visonary, functional leader that develops a large team of program managers that also
operates across all levels of the company and can drive strategic initiatives as well as
product / solutions development in realizing our company’s vision.

A technical and solutions senior manager of program management responsible for

leading agile cross-functional team of Systems and SW Engineers, Test Engineers,
Operations, etc. from initial concept to deployment. Meets complex program goals for
product performance, quality goals, regulatory compliance requirements, cost, schedule
and development budget. Responsible for working with Product Management,
Marketing, and Experience Designers to define the product, solidify the business case,
and author the product and experience specifications. Given our multitude of design
and development partners, participates with negotiations involving Business
Development and Legal.

Must have hands on experienec in building and leading a team of Program Managers for
Product/Solutions based company.

Responsibilities:

 Functional leadership of program management teams with possible direct

supervision of level 1, 2, senior PM’s and managers. Independently drives team
growth and development plans and supports individual’s execution of
development activities such as training, mentorships, and guiding growth
opportunities for high potentials.
 Team leadership for scaled Agile cross-functional innovation teams. Contribute to
and promote the development of agile skillset and capabilities within Zebra.
Drive execution of solutions inclusive of concept definition, requirements
validation, architecture specification, and governance compliance to our
Application Lifecycle Management framework.
 Demonstrates the ability to see cross-functional impacts of decisions and project
plans and execution. Balances scope, schedule and budget considerations to
adjust the project with minimal impact to the business. Understands the business
objectives of the program and assumes personal accountability for success of the
program against those objectives.
 Establishes standards of performance across programs that are typically complex
in nature with cross-functional teams in numerous locations and time zones.
Drives continuous improvement initiatives to improve quality, increase efficiency
and accelerate time to market.
 Ability to translate customer problems into solution requirements. Works
independently with business in defining proof of value and customer’s return on
investment.
 Leads system integration planning, release management, and planning for
demonstrations, proof of concepts and pilots.
 Leads creating cross functional workstreams and driving execution for sales
enablement, development and deployment.
 Independently building relationships and working across all relevant areas of the
solution business including Sales, Services, IT, Finance, Marketing, Product,
Engineering, and Support.
 Organizes and presents business, technical and program reviews/status to Senior
Leadership using digital media, dashboards and JIRA agile project management
tools.
 Recognized as an "expert" in the business function and processes in which the
program is operating
 Motivate a project team to ensure solutions are reliable and of quality, in a highly
collaborative fashion
 Independently coordinates deliverables and project assets to assist the project
team. Personally anticipates and addresses obstacles or issues that are moderate
to significant in severity and escalates complex issues to management for
 assistance. Independently engages additional resources as needed to address
obstacles or delays. Adjusts the plan per management guidelines as delays or
obstacles are experienced.
 Demonstrates advanced understanding of development processes and product
launch scope and activities
 Strength in hiring, recruiting, managing, developing, coaching, and retaining
individuals and teams.
 Deep understanding of human resources, employee performance improvement
plans, and corrective action policies
 No supervision by management is expected in this position for complex or novel
problems.
 May coach or act as escalation point for Managers of Program Management or
grades below
 Explore and understand competitive landscape in both product and business
terms. Define strategic initiatives to align the business to agile product
development. Work closely with Portfolio Management to ensure strategic goals
align and are represented in the innovation feature roadmap. Lead development
of business plans, strategies and approaches to take advantage of business
opportunities.
 Lead strategic partnerships with technology companies (including startups) that
are developing adjacent new cutting-edge solution elements. Partner with Zebra
Ventures to identify entities that are added-value to your business and solutions.
 Develop and protect intellectual property; be well versed with IP fundamentals.

Qualifications:

 BS Electrical Engineering or Computer Science degree, or related technical BS

degree, with MS preferred
 12+ years Engineering/Program management and Scrum Master experience for
products in fast paced environment including minimum 2 years as team
supervisor / manager.
 Strong strategic leadership and analytical skills
 Excellent written and oral communication skills
 Solid critical thinking and questioning skills
 Experience leading large cross-functional teams
 Self-motivated, results driven, manages risks, and thrives in an environment of
uncertainty and continuous innovation. Able to drive definition and creation of
solutions from skeleton use cases
 Experienced team builder, great at collaboration and managing resources;
proven interpersonal skills
 Past responsibility for multiple significant delivered-tomarket solutions in asset
intelligence (Location Services, Machine Learning, Machine Vision).
 Advanced expertise with software development best practices including Scaled
Agile, TDD and Continuous Integration; a track record of applying these
methodologies
 Advanced expertise with Cloud development and Software/Services development
integration, as well as mobile application development for Android or iOS.
  Advanced expertise working independently and as part of a team to solve
difficult technical, quality, cost, and schedule challenges, expert in risk
management practices

Responsibilities

 Manage cross-functional software engineering programs in a matrix organization

covering a range of areas.
 Manage programs and projects related to building and enhancing cloud
infrastructure.
 Manage dependencies across multiple teams in multiple geographies.
 Organizing sprint planning meetings, getting estimates from Dev Leads, and
working with product managers to prioritize sprint tasks.
 Tracking sprint development, ensuring milestones within a sprint are met, and
regularly communicating status or raising flags for features that are behind
schedule.
 Develop and manage end-to-end program & project plans and ensure on-time
delivery.
 Provide hands-on program management during analysis, design, development,
testing, implementation, and post implementation phases.
 Perform risk management and change management on projects.
 Provide day-to-day coordination and quality assurance for projects and tasks.
 Drive internal and external process improvements across multiple teams and
functions.
 Interface with Engineering and business owners for project requirements and
scope and ensuring that 3, 6, 9 and 12-month roadmaps are executed.
 Providing a high -level lens on post-release support tickets, regressions, etc., and
analyzing how teams can get better by doing continuous improvement.

Requirements:

 10+ years of engineering and Program Management experience

 Broad and deep knowledge of enterprise networking and security technologies.
 Knowledge of Cloud-based systems.
 Familiarity with FedRAMP and Gov Cloud setup with AWS or other public cloud
will be beneficial
 A proven track record of delivering Enterprise SaaS Products
 Experience with Agile Development processes
 Experience coordinating and directing teams and resources in matrix
environment
 Proficiency in creating and tracking complex development schedules, managing
issues and tracking bugs using industry standard tools
 Experience with lifecycle management
 Experience working in an engineering environment
  Excellent analytical and problem-solving skills
 Hands on experience collaborating with overseas teams
 Excellent communication and interpersonal skills
 Experienced in Program and Project Management tools, e.g. Jira, Confluence,
Project Management tools.

About the job

Overview: The Technical Project Manager, Data Science, is responsible for overseeing
and coordinating data science projects from inception to completion. This role involves
managing project timelines, collaborating with cross-functional teams, and ensuring the
successful delivery of data-driven solutions that align with business objectives.

Job Description:

 Lead and manage data science projects, ensuring they are completed on time,
within scope, and budget.
 Collaborate with data scientists, engineers, and business stakeholders to define
project requirements, deliverables, and success criteria.
 Develop and maintain detailed project plans, outlining tasks, milestones,
timelines, and resource allocation.
 Facilitate effective communication between project team members and
stakeholders, ensuring clarity and alignment on project goals and progress.
 Monitor project progress, identify potential risks, and implement mitigation
strategies to ensure project success.
 Ensure adherence to data science best practices and methodologies, promoting a
high standard of work within the team.
 Provide regular updates to senior management, reporting on project status, risks,
and outcomes.
 Foster a collaborative team environment, encouraging knowledge sharing and
continuous improvement.

Qualifications:

 Bachelor’s degree in Computer Science, Statistics, Mathematics, or a related

field. A Master’s degree or MBA is a plus.
 Experience in project management, with a focus on data science, analytics, or
software development projects.
 Proven experience managing complex projects involving Machine Learning, Deep
Learning, and AI.
  Strong understanding of data science and machine learning concepts, with the
ability to communicate effectively with technical and non-technical stakeholders.

Skills:

 Excellent project management skills, including planning, execution, risk

management, and stakeholder communication.
 Proficiency with project management tools (e.g., Microsoft Project, JIRA, Trello).
 Strong leadership and team management abilities, with experience in guiding
cross-functional teams.
 Effective communication skills, capable of conveying complex concepts clearly
and concisely to various audiences.
 Solid understanding of data science principles and practices, with the ability to
bridge the gap between technical teams and business stakeholders.
 Strong analytical and problem-solving skills, with the ability to anticipate issues
and develop effective solutions.
 Familiarity with Agile and Scrum methodologies, with experience applying these
frameworks to data science projects.
 Knowledge of cloud platforms and big data technologies (e.g., AWS, Azure, GCP)
is a plus.

Your key responsibilities:

 Program Leadership: Lead and manage the overall program strategy, including
the planning, execution, monitoring, and successful delivery of strategic SAP
SuccessFactors and data integration projects
 Stakeholder Alignment: Collaborate with executive leadership and cross-
functional teams to define program objectives, priorities, and alignment with
business strategies
 Project Management: Provide guidance and manage project managers, ensuring
projects are well-defined, resourced, and delivered on time and within scope
 Data Integration Strategy: Develop a comprehensive data integration strategy,
ensuring seamless data exchange between SAP SuccessFactors and other
relevant systems, with a focus on accuracy, security, and efficiency
 Risk Management: Identify program risks, develop mitigation strategies, and
ensure the successful resolution of issues that arise during project execution
 Resource Management: Manage program resources, including project teams and
external vendors, to optimize staffing, performance, and project outcomes
 Quality Assurance: Establish and maintain program management best practices,
ensuring adherence to quality standards, and implementing robust testing and
validation processes
 Budget Oversight: Monitor the program budget and ensure that projects are
executed within approved financial limits
 Change Management: Implement effective change management practices to
ensure smooth adoption of new systems and processes by end-users
  Continuous Improvement: Evaluate program performance, identify areas for
improvement, and lead process enhancement initiatives to drive efficiency and
effectiveness

Skills And Attributes For Success

 Exceptional leadership skills, with a proven record of successfully managing

large-scale programs and projects
 Strong analytical and problem-solving abilities, with a strategic mindset
 Excellent communication skills and interpersonal skills, both written and verbal
 Strong stakeholder management capabilities, including the ability to present
complex concepts to diverse audiences
 Ability to work in a fast-paced, dynamic environment with changing priorities.
 Proficiency in project management software tools and program management
methodologies
 Results-driven, with a focus on achieving program objectives and driving positive
outcomes
 Ability to motivate and guide global cross-functional teams, virtually
 Strong negotiation and conflict resolution skills
 Excellent organizational and time management skills to prioritize and manage
multiple projects

To qualify for the role

 Bachelor's degree in a relevant field; additional project management

certifications preferred
 Proven experience as a Program Manager in SAP SuccessFactors and data
integration projects successfully delivering complex projects.
 As a Program Manager, 10+ years of industry experience preferably in Talent
 In-depth knowledge of Talent systems, data integration methodologies, and best
practices, preferred
 Relevant certifications such as PMP (Project Management Professional) strongly
desired

About the job

Job Title: Program Manager - Enterprise Application ( Banking and Financial Domain)
Experience: 10 to 12 years

Role Overview: The ERP/CRM Program Manager is a critical leadership role within our
Business Systems Group, overseeing the strategic management of our ERP, CRM, and
other enterprise systems. This senior-level position involves directing multiple projects
to enhance and integrate these platforms, ensuring alignment with business goals.

Roles and Responsibilities:

 Lead and manage the end-to-end implementation and ongoing support of

ERP/CRM/Other systems, ensuring alignment with business objectives and
strategies
 Facilitate requirement gathering, analysis, and task breakdown into functional
specifications and technical solutions
 Develop and maintain detailed project plans, timelines, and budgets, ensuring
projects are delivered on time and within scope
 Coordinate and oversee the work of internal teams and external vendors,
ensuring high-quality deliverables
 Conduct regular project status meetings and provide updates to senior
management and other stakeholders
 Identify and mitigate project risks and issues, implementing effective solutions to
address challenges
 Ensure data integrity, security, and compliance with relevant regulations and
standards within the ERP/CRM/Other systems
 Facilitate user training and support to ensure successful adoption and utilization
of the ERP/CRM systems
 Foster a culture of continuous improvement, innovation, and excellence within
the team

Essential Skills:

 Proven experience in managing large-scale ERP/CRM/HCM implementations and

support projects
 Experience in end to end Implementations in any one ERP system or
multiple ERP Systems- Financial Domain is a must( NetSuite, Oracle
Fusion, Seibel, SAP Etc..)
 Strong understanding of Enterprise systems, including configuration,
customization, and integration capabilities
 Excellent project management skills, with proficiency in tools such as MS Project,
JIRA, or similar
 Ability to create and manage detailed project documentation, including project
plans, risk logs, and status reports
 Strong analytical and problem-solving skills, with the ability to address complex
business requirements
 Excellent communication and interpersonal skills, with the ability to manage
various stakeholders effectively
 Ability to work independently and lead cross-functional teams in a fast-paced
environment
 Familiarity with Agile methodologies and SDLC processes

Desirable Skills:
  Certifications in project management (e.g., PMP)
 Experience with specific ERP/CRM systems (e.g., NetSuite, Salesforce)
 Understanding of data migration techniques and best practices
 Experience in change management and user training programs
 Advanced degree (e.g., MBA) is a plus

Qualifications and Education Requirements:

 Bachelor’s degree in computer science, Information Technology, Business

Administration, or a related field
 Advanced degree or relevant certifications are a plus

About the job

The Technical Program Manager is responsible for engaging with stakeholders across
the organization to ensure all product needs - be they customer, technical, editorial, or
regulatory - are understood, organized, and defined well enough to agree on the most
valuable work. The role is responsible for managing demand from all sources, including
intake for projects and other sources such as customer service and production
operations. The TPM is responsible for assuring clear, actionable metrics to inform
technical and business stakeholders, including information about product delivery, team
capacity, prioritization, bugs, and other operational areas.

To support teams delivering work, the TPM is skilled in numerous practices for meeting
and process facilitation. These skills may include Scrum, Kanban, Agile Software
Development, and Project Management. Critically, they can also distinguish between
when hands-on management is required and when an independent team can handle it.
While the TPM will not drive every activity, they are responsible for ensuring that the
projects they support are realizing the outcomes agreed upon and raising awareness
when they are not.

Bringing a background in agile, lean, or other process improvement methodologies, the

TPM is also a coach responsible for partnering with product and engineering to improve
the quality and flow of work in their area.

The TPM is part of the Agile Program Management Office, a department responsible for
the overall product development process within Clinical Effectiveness. They will play a
key role in establishing and creating best practices, standards, procedures, and metrics
for assessing strategic programs' progress. They will also play a role in promoting the
TPMO vision and values.

Essential Duties And Responsibilities

 Own and guide the intake of new projects and other work within a product value
stream
 Champion and coach those working within the value stream around continual
improvement, lean, and agile practices
 Define, measure, and support the flow of projects and work from idea through to
general availability
  Work with key stakeholders across the organization to align strategy and
requirements for incoming projects, initiatives, and other work requests
 Ensure clear expectations around upcoming releases are made, communicated,
and managed throughout the development cycle
 Collaborate with product & engineering leadership to align projects to valuable,
meaningful outcomes and guide toward those outcomes in addition to schedule
& budget
 Partner across engineering to identify and eliminate dependencies and
impediments to project flow
 Partner with engineering & product leadership to manage the overall portfolio of
work and facilitate strategic decision making
 Identify, analyze, and support resolution of impediments and issues within the
team and product.

Job Qualifications

 Bachelor's degree or equivalent practical experience. MBA degree is preferable.

 5+ years of experience working on technology-powered products as a scrum
master, program manager, engineer, or product owner using agile practices.
 Ready to work in a hybrid model from Pune location.
 Excellent communication skills.
 Demonstrated understanding of modern agile software development practices
and adaptive processes for managing programs of work.
 Demonstrated ability creating and coaching a team to achieve high performance
and continual learning
 Demonstrated ability engaging with engineers, business partners, and company
leaders in a constructive and collaborative relationship
 Strong interpersonal leadership skills and ability to commit, influence, motivate,
and successfully manage teams while working in a matrixed structure
 Ability to analyze data and effectively report problems through written and
graphical formats

About the role:

We, at Amber, are looking to hire a Director of Engineering, who is a

thought leader, and a world-class engineer who has a proven record of
creating an impact on business and engineering with little or no help. You
will own the technology vision and significantly contribute to building the
engineering team and culture. You will partner with the product and business
teams to understand product features and specifications, translate them into
high-level and low-level designs, thereby facilitating the team in
building mission critical applications.
Key responsibilities

 To build next-generation web applications which are efficient,

reliable, and scalable.
 Explore and design dynamic and compelling consumer
experiences.
 Analyze system function and performance requirements to support
design concepts.
 Actively participate in design and code reviews to build robust
applications and prototypes.
 Work closely with Product managers, designers, and the business
team to implement solutions.
 Maintain a very high standard of product quality, ensuring a
delightful experience for users.
 Endorsing upcoming standards, launching, iterating, and making a
difference.

Technical Skills:

In this leadership role, you will oversee a diverse and comprehensive tech
stack, spanning both front-end and back-end technologies.
On the front end, your team will leverage React+SSR to ensure optimal
performance, while the back end will utilize Ruby on Rails, Node.js, and
Golang to manage robust, scalable cloud-based architectures.
Python will play a critical role in driving chatbot integration, enabling the
development and maintenance of sophisticated conversational solutions.

From a DevOps and infrastructure perspective, you will guide the use of
Terraform for infrastructure as code (IaC), Jenkins for CI/CD processes and
Postgres for reliable database management.
For mobile app development, your leadership will focus on React Native,
delivering high-performance, cross-platform applications. Playwright will be
employed for quality automation, ensuring end-to-end testing and stability
across platforms.

This role offers the opportunity to lead a team through a wide array of
cutting-edge technologies, fostering innovation and driving excellence in a
dynamic development environment.

We Value
  Entrepreneurial spirit - Everywhere you go, you can’t help but
mobilize people, build things, solve problems, roll up your sleeves,
go above and beyond, raise the bar. You are self-starter, an
insatiable doer and driver.
 Strong execution and organization - Your team will be working
with engineers and product leads at the bleeding edge of the
development cycle. To be successful in this role, you should be
comfortable executing with little oversight and be able to adapt to
problems quickly
 Strategic mindset - you’re comfortable thinking a few steps
ahead of where the team is at now
 Obsession - with what you are building, and with an eye for detail
 High Ownership - taking complete responsibility for the growth
via the respective channels
 Ability to Hustle - can multi-task, work in a fast-paced start-up
environment, and get-things-done

About the job

Requirements & Responsibilities:

 Ensure compliance with PMO methodologies and processes, while identifying

processes and methodologies that need to evolve
 Managing department sharepoint
 Overall PMO ownership of PMO processes
 Administration and Support - Providing training / support on tools & templates
including reports, SharePoint, Delivery tracker, PPM, PMD and people tracker
 Drive annual IT strategic planning, roadmap and budgeting processes and
management
 Support for financials tracking (budget and actuals from a supplier point of view,
provider only for PC and Pan CFO baskets
 Manage resources allocation to projects for resource managers
 Coordinating with PM’s on supplier allocations
 Collecting department achievements
 Managing department compliance – timesheet and mandatory training
About the job
Overview

This new regional role within our federal global technology operating model is responsible for
overseeing all aspects of technology across the Middle East and Africa (MEA) region. This
includes managing infrastructure support, end-user computing (EUC), applications, engineering
and driving technology change. The role requires building and leading a technology team to
support regional business growth while ensuring alignment with business objectives.

Responsibilities

Strategy Leadership:

 The role will be required to define and lead the regional Technology strategy aligned with
the Group Technology strategy and corporate business plans.
 Foster strong stakeholder relationships internally and externally, emphasizing business
partnering within the Technology function.
 Collaborate with Group Technology to deliver services effectively across the region.
 Optimize Technology operation through efficient operating and sourcing models.
 Plan, direct and coordinate technology activities, recommending and implementing cost
effective solutions.
 Manage regional supplier relationships and negotiate contracts.
 Develop and implement Regional Technology standards in alignment with Group
standards.
 Evolve the operational model for the MEA region to enhance financial and operational
efficiency.

Governance:

 Develop and maintain the Region’s Technology strategy to improve client experience
productivity.
 Solicit feedback from the Region’s key stakeholders and take action to enhance service
quality.
  Ensure compliance with laws and regulations governing technology operations.
 Establish governance for systems and services, including oversight of service level
agreements and system performance.
 Drive adherence to security standards and assess risks associated with technology
investments.
 Align Technology team structure and operating model to support client-facing teams
effectively.
 Maintain communication with Group Technology to ensure cohesive output.

Acquisition & Deployment:

 Drive improvement and growth of Technology infrastructure using best practices.

 Manage Technology finances, including budgeting and procurement.
 Support business case justifications and cost/benefit analyses for Technology initiatives.
 Develop and implement Technology policies and procedures, including architecture,
security, and disaster recovery.
 Stay informed about Property Technology (Proptech) and emerging technologies,
integrating them strategically.
 Deliver regional services cost-effectively and adaptively to business needs.

Empowerment:

 Establish market-leading service standards with associated SLAs and KPIs.

 Cultivate a business partnership approach within the Technology function.
 Drive value creation and innovation beyond traditional support roles.
 Prioritize security as a critical aspect of service delivery.
 Manage demand and prioritize effectively in a dynamic environment.
 Stay abreast of technological advancements and integrate them into strategy.
 Empower team members to make impactful decisions and foster personal development in
Technology leadership.

Professional Experience, Personal Skills, and Qualifications

 Leadership and development of multi-disciplinary technical and non-technical teams.

  Strategic technology leadership across diverse geographical regions.
 Execution of technology strategies and operational models at scale.
 Expertise in strategic, change, and people management.
 Simplification of complex technical information for non-technical audiences.
 Commercial acumen and partnership with third-party suppliers.
 Ability to rapidly grasp business capabilities and drive desired outcomes.
 Strong technical proficiency in problem-solving and business optimization.
 Collaboration with stakeholders and software vendors for solution design.
 Establishment of credibility and influence across all levels of an organization.
 Pragmatic decision-making and assertiveness to challenge norms.
 Polished communication adapting to diverse audiences.
 Attention to detail and adherence to quality standards.
 Extensive experience in writing strategic documents and business cases.
 Strategic and analytical thinking with a data-driven approach.
 Financial management, budgeting, and forecasting skills.
 Excellent time-management and task prioritization abilities.
 Leadership in change management and transformation initiatives.
 Effective networking and stakeholder management.
 Project and product management expertise.
 Strong people leadership and management capabilities.
 Confident presentation skills to senior stakeholders.
 Leadership of large-scale technology and business programs.
 Implementation and maintenance of business partnering models.

Knowledge

 MS Azure technologies (Integration, API's, Frameworks, Logic Apps, etc.).

 Business operations and governance/legal frameworks.
 Product Management lifecycle and strategy.
 Delivery, Operational, and Architectural frameworks (e.g., ITIL, TOGAF, Prince2, Agile
(Scrum, Kanban), SAFe, LeSS, DevOps, COBIT).
 Value-driven methodologies (e.g., WSJF) for business outcome prioritization.
 Data privacy practices and laws.
 Modern security practices and cyber accreditation compliance.
 Current technology trends.
 Modern people practices.
 Commercial, Vendor, and financial management.
 Creation of strategic documentation, business cases, and board papers.

Qualifications
  Master's/bachelor’s degree in computer science, Information Systems, Computer
Engineering, or related field.
 Additional certifications beneficial (e.g., P3O, SAFe, Less, Agile certifications, APMP
International - BA Prince2 Agile Practitioner, Agile BA Practitioner, BCS Certificate in
Business Analysis / Modelling Business Processes / Requirements Engineering, Scrum
Master, Agile PM etc.).

Career Experience

 10+ years in leadership roles, including Head of Technology or similar.

 5+ years in technology execution across business and technical projects.
 Experience leading global, cross-functional teams for technology-enabled business
outcomes.
 Operational support team leadership experience.
 Customer relationship management and engagement strategy development.
 Experience within a 1,000+ FTE organization.
 Flexible attitude towards travel.

Key Responsibilities

 Project Management:
 Lead the planning, execution, and delivery of technical projects related to
pharmaceutical R&D, manufacturing, and distribution.
 Develop detailed project plans, including timelines, budgets, resource
allocation, and risk management.
 Monitor and report on project progress, ensuring alignment with strategic
goals and compliance with industry regulations.
 Stakeholder Collaboration:
 Coordinate with cross-functional teams, including R&D, IT, quality
assurance, regulatory affairs, and manufacturing.
 Act as the primary point of contact for project stakeholders, ensuring clear
communication and managing expectations.
 Technical Leadership:
 Provide technical guidance and direction to project teams, ensuring that
solutions are scientifically sound, technically feasible, and compliant with
industry standards.
 Facilitate technical discussions and decision-making processes, balancing
innovation with regulatory compliance.
 Regulatory Compliance:
  Ensure that all technical projects adhere to relevant regulatory
requirements, such as FDA, EMA, and other global regulatory standards.
 Collaborate with regulatory affairs teams to prepare and submit necessary
documentation for project approvals.
 Risk Management:
 Identify potential risks and develop mitigation strategies to ensure project
success.
 Monitor risk factors throughout the project lifecycle, adjusting plans as
needed to address emerging challenges.
 Continuous Improvement:
 Drive process improvements within the program management function,
leveraging industry best practices and emerging technologies.
 Lead post-project evaluations to capture lessons learned and improve
future project outcomes.

Qualifications

 Education: Bachelor's degree in a relevant field (e.g., Computer Science,

Engineering, Pharmaceutical Sciences, or related discipline). A Master's degree or
PMP certification is a plus.
 Experience:
 Minimum of 5-7 years of experience in technical program management,
preferably within the pharmaceutical or biotech industry.
 Proven track record of leading complex technical projects, with a strong
understanding of pharmaceutical R&D and manufacturing processes.
 Experience working in regulated environments, with a solid understanding
of FDA, EMA, and other relevant regulatory standards.
 Skills:
 Strong project management skills, including proficiency in project
management software (e.g., MS Project, Jira, Trello).
 Excellent communication and interpersonal skills, with the ability to lead
cross-functional teams and interact with senior management.
 Strong problem-solving and decision-making abilities, with a focus on
delivering results.
 Technical acumen in pharmaceutical processes, software development,
and/or IT systems relevant to the industry.
 Understanding of risk management and quality assurance principles in the
pharmaceutical industry.

Other Requirements

 Ability to work in a fast-paced, dynamic environment.

 Strong attention to detail and a commitment to delivering high-quality results.
  Willingness to travel as needed for project requirements.

Should you be interested, please send me a copy of your resume in Word

format along with the following details ASAP.

About the job

Role: PMO (BFSI Experience)

Location: Mumbai

Work you’ll do

The practitioner playing PMO role is expected to manage the Implementation

Projects/programs and Chair the Governance Cadences at various levels using Project
management tools and in Agile methodology and frameworks. The candidate is
expected to have project/program management experience, extremely good
communication, presentation skills. This role will consist of activities required to
champion change at a Line of Business or Organization level and would require
following skills and competencies:

Roles and Responsibilities

• Conduct weekly, fortnightly, and monthly cadences.

• Setting up meetings, sharing MOMs and Charing the Governance calls.

• Creating project Plans and tracking various activities of implementation projects.

• Creating Dashboard and ppts for progress of the project/program with Senior
stakeholders.

• Establishing Project Governance

• Demand Management and Resourcing

• Budgeting and Forecasting

• Onboarding and offboarding activities

• Optimizing resource utilization

• Stakeholder mapping and analysis

• Standardizing processes across projects

• Defining templates for Project deliverables

• Preparing MIS reports and Status reports

• Knowledge management and organizing trainings.

• Document Management

• Risk and Issue tracking

• Facilitating team collaboration and communication

• Escalating issues to Leadership in a timely manner Stakeholder management

About the job

Driving Excellence in Project Delivery: Join Our Team as a Delivery Manager!

Inviting all the excited Delivery Manager and Program Managers to join the Customer
Success team.

Take Charge of Delivery: Where Your Impact Matters! - Delivery Manager - Customer
Success
As the Delivery Manager, you will be the key driver of successful project deliveries,
ensuring that our HR Tech SAAS solutions are implemented efficiently, meeting client
expectations, and delivering tangible value. You will lead a dynamic team, foster
collaboration, and manage the end-to-end delivery lifecycle.

Key Responsibilities:

 Project Leadership:

Lead and oversee the end-to-end delivery of HR Tech SAAS projects, managing
timelines, resources, and deliverables.

Act as the primary point of contact for clients during the delivery phase, ensuring
effective communication and addressing concerns promptly.

 Team Management:

Build and lead a high-performing delivery team, providing guidance, mentorship, and
support. Foster a collaborative and positive team culture, encouraging continuous
learning and professional development.

 Resource Planning:

Collaborate with internal teams to assess resource requirements for project delivery.
Allocate resources effectively to ensure optimal project execution.

 Client Collaboration:

Collaborate with clients to understand their unique requirements and expectations.

Establish and maintain strong client relationships, ensuring client satisfaction
throughout the project lifecycle.

 Quality Assurance:
Implement and oversee quality assurance processes to ensure the delivered solutions
meet high standards. Conduct regular reviews and audits to assess project quality.

 Risk Management:

Identify potential risks and challenges during project delivery and develop mitigation
strategies. Proactively communicate risks to stakeholders and implement corrective
actions as needed.

 Continuous Improvement:

Drive continuous improvement initiatives to enhance delivery processes and

methodologies. Gather feedback from project deliveries to inform product development
and future implementations.

 Documentation:

Ensure comprehensive documentation of project deliverables, timelines, and client-

specific details. Develop and maintain project documentation, including project plans,
status reports, and client communication.

 Budget Management:

Manage project budgets, ensuring that projects are delivered within budgetary
constraints. Provide regular budget updates to clients and stakeholders.

You are a desired candidate if you have:

 Proven experience as a Delivery Manager in HR Tech SAAS or similar technology-

driven domains.
 Strong leadership and team management skills, with a focus on fostering
collaboration and a positive team culture.
 In-depth understanding of HR processes and workflows.
 Excellent client management and communication skills.
  Solid project management skills with a track record of delivering complex
projects on time and within budget.
 Knowledge of quality assurance processes and methodologies.
 Strong analytical and problem-solving abilities.
 Experience in risk management and mitigation strategies.
 Ability to thrive in a dynamic and fast-paced environment.

Program Director Job Responsibilities

 Develop or approve budgets and operations.

 Hire and supervise new program managers for projects.
 Report detailed status updates to leadership and executive team.
 Apply change, risk, and resource management principles when needed.
 Work with leadership to set strategic goals and objectives for programs.
 Resolve problems between program teams and other internal stakeholders.
 Coordinate with program managers and other stakeholders to create detailed
implementation plans. This includes deadlines, milestones, processes, and risk
mitigation protocols.
 Provide processes for monitoring performance and collaborating with program
teams to determine ways to improve.

Qulaifications:

 Proven track record as a successful program director, program manager, or

project manager
 Experience managing teams through long, complex program implementations
 Knowledge of current program management methods and best practices
 Experience managing staff and budgets
 Excellent data analysis and reporting skills
 Strong problem-solving, negotiation, and communication skills
 Experience with industry-standard project management software and tools

Exp: 7+
About the job
Job Position - Product Owner

Experience - 5 to 10 Years

Location - Coimbatore

Notice Period - 15 to 30 days

Responsibilities:

· You will play a pivotal role in driving the success of our products from
conception to market launch and beyond.

· You will be responsible for guiding the development team through an agile
framework to create innovative and customer-centric solutions.

· Your strong business acumen, technical understanding, and excellent

communication skills will be essential in delivering successful products that
align with our company's vision and goals.

· Product Vision and Strategy:

o Collaborate with stakeholders, including customers, internal teams, and

leadership, to understand business objectives and market needs.

o Develop a clear and compelling product vision and strategy that aligns with
the company's overall mission and goals.

o Conduct market research and competitor analysis to identify opportunities

and make data-driven product decisions.
· Product Roadmap and Planning:

o Create and maintain a well-defined product roadmap that outlines the

product's features and enhancements over time.

o Prioritize features and development tasks based on business value,

customer feedback, and market demands.

o Work closely with cross-functional teams (e.g., engineering, design,

marketing) to ensure a smooth and efficient product development process.

· Agile Development and Delivery:

o Act as the Product Owner in an agile development environment,

participating in sprint planning, reviews, and retrospectives.

o Define user stories, acceptance criteria, and product requirements that

guide the development team in building high-quality features.

o Continuously groom and refine the product backlog to ensure a steady flow
of work for the development team.

· Stakeholder Management:

o Maintain strong relationships with key stakeholders, addressing their

concerns, and keeping them informed about the product's progress.

o Communicate product updates, changes, and releases effectively to both

internal and external stakeholders.

· User Experience and Customer Focus:

o Champion a user-centric approach, working closely with the design team to

create exceptional user experiences and intuitive interfaces.

o Gather feedback from customers, conduct user testing, and utilize analytics
to make informed product improvements.
· Product Launch and Support:

o Collaborate with marketing and sales teams to create go-to-market

strategies and product launch plans.

o Monitor product performance and customer feedback post-launch, making

necessary adjustments to improve product success.

· Resource Management:

o Assist in identifying and securing necessary resources (e.g., human,

technical, financial) to support product development and release.

· A customer-centric mindset with a passion for delivering products that

exceed customer expectations.

· Strong leadership and teamwork skills, able to collaborate effectively with

cross-functional teams.

· Product lifecycle management and Product marketing strategies

implementation.

Roles and responsibility:

Customer Handling, Customer Management, Escalation point

Day-To-Day delivery of in-scope services and Issue resolution

Performance Reports

Provided refresher training to the team members on the categories wherever and
whenever needed to accomplish and fulfill the customer needs with 100% result.

Determining training needs of employees and conducting suitable training programs to

enhance their operational efficiency leading to increase productivity.

Dashboards "Daily, Weekly, Bi-Weekly & Monthly"

Bi-Weekly Customer Connect

Managing monthly invoice and billing of the project.

Proven skills in managing teams to work in sync with the corporate set parameters &
motivating them for achieving business and individual goals.

Able to motivate teams to think out of the box and perform at their best in providing
excellent service.

Monthly Governance Connect

Regular reviews with the Team & analyze the opportunities of improvement & reduction
in controllable defects which are a direct impact to Customer Experience.

Knowledge Management

Incident Management

Problem Management

On-Boarding New Services

Interacting with Senior Management for staffing & scheduling requirements,

performance reporting.

Regular reviews with the Team & analyze the opportunities of improvement & reduction
in controllable defects which are a direct impact to Customer Experience.

Monthly Invoicing

CMS, Avaya, Telecom Handling

Interact regularly with employees to improve process quality to ensure that team's
operational delivery is aligned with organizational goals.

Preparing monthly performance sheet for the team. Analyze reports and work on
improving process capability.

Major Incident Management

Preparing monthly roster for the team with 100% accuracy and ensuring maximum
availability during weekdays.

Daily tracking of operational metrics to ensure no deviation in goal attainment.

Planned and finalized the quality parameters on which call/ticket quality can be
calculated/analyzed and can be shared with the team.

Planned and executed the employee performance calculator on which monthly

performance can be captured for the entire team.

Cascade all necessary business information and updates from Customer/L2 Team to the
executives.
Familiarize the team with the customer needs, process SOP's and Governing
compliance.

Maintains motivation and focus when under pressure.

Understand people's strength and aspiration and takes them into account when
allocating responsibilities.

Encourages team members to stretch themselves and work with out of box approach,
while supporting end users. Promotes the ideas of continuous improvement.

Initiated the automation process of SNOW to ADSS based on the brainstorming session.

Provides personalized coaching and support to others. Sets and agrees objective with
people and monitors their progress.

Played vital role in onboarding DUFRY project from SNOW tickets to telephony setup
Globally for (Europe, APAC, EMEA, USA, CA, Australia).

Identifying capacity limitations & bottlenecks and process problems and bringing about
improvements in the same.

Created new SOP's for service desk to manage infra categories and corrected existing
SOP's received from external vendors where in update was required.

Setup the Major Incident Management process in service desk.

Accurately identifies what people are good at and where they have potential to develop.
Creates a positive learning environment.

Performing quality audits on the calls handled by the service desk team and tickets
worked by them to ensure the defined process is correctly followed as agreed with
customer.

Lead the kick-off meetings with existing customer vendors to IGT.

Share daily, weekly and monthly agent performance with the team members for
continuous improvement.

Closely monitor the tickets assigned to L1 service desk and tries to get the
issue/request addressed and fulfilled at the earliest.

Played a vital role in ServiceNow category configuration for tickets automation process
with customer.
About the job
A Project Portfolio Manager who has strong communication and leadership skills to
manage a portfolio of digital projects and deliver the goals and strategic objectives of
our organization. This role involves selecting, prioritizing, and managing resources
across projects, monitoring performance, and reporting to senior management. The
Portfolio Manager ensures that the portfolio delivers maximum value by balancing risks
and returns while maintaining alignment with the company's goals.

Duties and Responsibilities:

Portfolio Strategy and Planning:

Define and maintain the portfolio strategy in alignment with organizational goals.

Develop and manage the portfolio roadmap, ensuring prioritization of projects and
programs based on strategic objectives and resource availability.

Project and Program Selection:

Evaluate project proposals and business cases to determine alignment with strategic
goals.

Select and prioritize projects and programs, considering factors such as risk, return on
investment, and resource availability.

Resource Management:

Allocate resources across projects and programs to optimize portfolio performance.

Ensure efficient utilization of resources and manage resource constraints effectively.

Performance Monitoring and Reporting:

Monitor and control the overall performance of the portfolio.

Track key performance indicators (KPIs) and metrics to assess the health and progress
of the portfolio.

Prepare and present regular portfolio performance reports to senior management and
stakeholders.

Risk Management:
Identify, assess, and manage risks at the portfolio level.

Develop risk mitigation strategies and ensure risks are communicated to relevant
stakeholders.

Stakeholder Management:

Engage with stakeholders to understand their needs and expectations.

Maintain effective communication and collaboration with project coordinators, and other
key stakeholders.

Process Improvement:

Continuously improve portfolio management processes and methodologies.

Implement best practices and industry standards to enhance portfolio performance and
governance.

Budget Management:

Develop and manage the portfolio budget, ensuring financial resources are allocated
appropriately.

Monitor expenditure and ensure projects are delivered within budget constraints.

Governance and Compliance:

Ensure compliance with relevant regulations, standards, and organizational policies

throughout the portfolio management process.

Establish governance frameworks and controls to manage portfolio scope, budget, and
quality effectively.

Change Management:

Develop and implement change management strategies to support project and program
transitions.

Facilitate training and support for teams adapting to new processes or technologies.

Leadership and Team Management:

Lead and mentor a team of project managers and coordinators.

Foster a collaborative and high-performance team environment.

Qualifications:

Bachelor’s degree in Business Administration, Project Management, or a related field. A

Master’s degree or relevant certification (e.g., PMP, PgMP, PfMP) is a plus.

Proven experience as a Portfolio Manager or in a similar role, managing multiple Digital

projects and programs.

Strong understanding of portfolio management principles and methodologies.

Excellent analytical and strategic thinking skills.

Proficiency in portfolio management tools and software.

Strong leadership and decision-making abilities.

Excellent communication and stakeholder management skills.

Ability to balance and prioritize multiple projects and resources effectively.

Key Competencies:

Strategic Planning and Execution

Risk Management

Resource Allocation

Financial Acumen

Analytical and Problem-Solving Skills

Communication and Interpersonal Skills

Leadership and Team Management

We're looking for a dynamic “Software Delivery Head” to be an integral part of Team
Cloudcx.
Responsibilities:

As a "Software Delivery Head" What you’ll do:

 Develop and execute Software delivery strategies aligned with the Company’s
Objectives.
 Oversee the planning, execution, and delivery of multiple software projects
simultaneously.
 Ensure projects are delivered on schedule, within scope, and within budget
constraints.
 Monitor project progress and identify and resolve any issues that may arise.
 Lead and manage a team of software developers, project managers, and other
professionals.
 Provide guidance, mentorship, and professional development opportunities to
team members.
 Continuously assess and improve software delivery processes and
methodologies.
 Implement best practices for agile development, DevOps, and continuous
integration/continuous deployment (CI/CD).
 Act as the primary point of contact for stakeholders, including clients, executive
management, and cross-functional teams.
 Communicate project status, risks, and dependencies effectively and proactively
 Establish and enforce quality assurance processes and standards to ensure the
delivery of high-quality software solution
 Implement and oversee testing strategies, including automated testing, to
identify and address defects early in the development lifecycle.
 Develop and manage the software delivery budget, including resource allocation
and expenditure tracking.
 Ensure cost-effective utilization of resources and adherence to budgetary
constraints.
 Evaluate and recommend new tools, technologies, and methodologies to
enhance software delivery capabilities.
 Identify potential risks and issues related to software delivery and develop
mitigation strategies to address them.
 Implement measures to ensure business continuity and minimize project
disruptions.
 Manage relationships with external vendors, partners, and subcontractors
involved in software delivery.
 Negotiate contracts, SLAs, and other agreements to ensure the timely and
successful completion of projects.

About the job

Join our organization as a IIT Service Delivery Manager, where you'll play a pivotal role
in ensuring the seamless execution of contracts and aligning organizational goals with
customer objectives. With over 300 dedicated professionals under your guidance, you'll
serve as the primary liaison between the client and our consortium, ensuring that
service delivery exceeds expectations in managing and providing IT services.

Key Responsibilities:

 Serve as the primary point of contact between the client and our consortium,
acting as the main interface and ensuring effective communication.
 Daily management of contract implementation and execution, adhering to
defined Service Level Agreements (SLAs) in managing and delivering IT services.
 Align the organization with customer goals, escalate issues to the appropriate
competence centers, and ensure prompt resolution to maintain high-quality
service provision.
 Ensure a physical presence at the place of delivery (Luxembourg) during normal
working hours, with availability outside of regular hours when necessary to
oversee service provision.
 Manage service vision and strategy, providing effective leadership for the
evolution of services and infrastructures to meet the evolving needs of the client.
 Conduct regular service reviews to address any issues and ensure compliance
with SLAs, focusing on the efficient delivery of IT services.
 Collaborate effectively with subcontractors and third parties as needed, ensuring
seamless service delivery and adherence to client requirements.
 Implement new processes and architectures to adapt to evolving service
requirements, enhancing the efficiency and effectiveness of IT service provision.
 Maintain alignment with global strategies and ensure organizational follow-up
and adaptation to optimize service delivery and meet client expectations.
 Mastery of IT infrastructure and software components is essential, along with
proficiency in the Scaled Agile Framework (SAFe) methodology within the
organizational environment.
 Develop a comprehensive talent recruitment and retention policy to attract top
talent and retain existing team members working on the project.

Qualifications:

 Proven experience in IT Service Management, particularly within the

technological areas covered by this call for tenders.
 Experience in managing service vision and strategy for services similar in nature
and size.
 Ability to manage complex interpersonal relationships and navigate diverse
stakeholder environments.
 Strong control, follow-up, and functional management skills, ensuring the
successful execution of contracts and efficient provision of IT services.
 Effective problem-solving abilities to address any dissatisfaction from the client
and manage service-related issues.
  Demonstrated leadership skills, driving the evolution of services and
infrastructures proactively to enhance IT service provision.
 Fluent in English, with excellent communication and interpersonal skills.

About the job

Role: Programme Manager -Bank

About Bank:

Bank is a leading bank in India, committed to providing innovative financial solutions

and fostering a culture of digital transformation.

Location: Bangalore

Experience: 8-10 years of experience in program or project management roles with a

proven track record of success.

Budget: Upto 20-22 LPA

Qualification: Bachelor of Engineering (BE) or Bachelor of Technology (B.Tech) degree

in a relevant field (Computer Science, Information Technology, etc.)
Project Management Professional (PMP) or Scrum certification (preferred)

About the Role:

We are seeking a highly motivated and experienced Program Manager to lead cross-
functional teams in delivering technology projects critical to our digitalization goals. You
will be responsible for the entire project lifecycle, from conception to implementation,
ensuring projects meet deadlines, budgets, and strategic objectives.

Responsibilities:

Lead and manage cross-functional teams comprised of IT specialists, product managers,

and business representatives.

Develop and execute project plans, including timelines, budgets, and resource
allocation.

Facilitate clear communication and collaboration between teams to ensure project

alignment and successful execution.

Identify and mitigate project risks, proactively implementing solutions to maintain

project momentum.

Drive continuous process improvement to optimize project delivery efficiency and

reliability.

Monitor project progress, track key metrics, and report on performance to stakeholders.

Ensure program alignment with the Bank's overall business goals and digital
transformation strategy.

Manage project budgets and ensure expenditures stay within allocated limits.

Success Metrics:
Project Delivery: Projects are consistently delivered within budget, timeline, and
scope.

Velocity: Efficiently manage story point completion to achieve project goals.

Stakeholder Satisfaction: Maintain high levels of satisfaction from stakeholders

across departments.

Experience leading and managing cross-functional teams in a technology environment.

Strong analytical and problem-solving skills.

Excellent communication, collaboration, and interpersonal skills.

Ability to work independently and manage multiple priorities effectively.

About the job

Designation: Senior Delivery Manager - AI Solutions

Location: Bengaluru

Salary: Upto 34 LPA

Working: 5 Days

Experience: 6+ Years

Domain: AI Projects

Job Description:

We are seeking an experienced Delivery Manager who has delivered AI-based

Speech / NLP solutions to US Fortune 1000 customers, to join our team. The ideal
candidate will have a minimum of 6 years of experience in US Customer Delivery, with a
proven track record of successfully delivering AI projects to clients in the last 2 to 3
years.

Responsibilities:
• Manage AI projects from initiation to closure, ensuring delivery is on time, within
scope, and budget.

• Should manage a team of 5 to 6 members.

• Manage the communication related to scope, technology, design, and status to

stakeholders, including leadership of the clients, sales, data scientists, and engineering
teams.

• Work closely with the development team to ensure project deliverables meet the
client's requirements and expectations.

• Provide technical leadership and guidance to sales & client teams during solution
development.

• Develop and maintain project plans, including resource allocation, timelines, and
budgets.

• Identify and manage project risks and issues.

• Participate in business development activities, including proposals, solution

development, and demonstrations.

• Build and maintain strong relationships with the client’s team and stakeholders.

Requirements:

• Bachelor's or Master's degree.

• Minimum of 6 years of experience in delivering to the US Customers.

• Experience managing AI projects, preferably in a consulting environment.

• Strong project management skills, including the ability to manage multiple projects
simultaneously.

• Excellent communication and interpersonal skills, with the ability to build strong
relationships with clients and stakeholders.

• Strong technical background in Speech AI, NLP, and LLM including experience with AI
tools and frameworks.

•Strong analytical and problem-solving skills.

Senior Delivery Manager -
AI Solutions
Submitted resume
PVAR SERVICES · Greater Bengaluru Area ·

@TCS is hiring for Skill: Technical Program Manager (GCP), please find the below JD…..
Experience range – 8 to 16 years Location- PAN INDIA Skills Required - Google Cloud
Services, GCP Infrastructure related services like GCP Computing, Data Migration Role&
Responsibilities – Strong experience in Migration or having a good Development
experience in Microservice and REST services 10+ Years of Experience in Delivery Large
Complex Programs covering Migration / Modernization/Data and Analytics with at least
5+ Years of Technical Program Management experience on Google Cloud Experience in
managing Agile projects along with required project management tools such as MS
projects, JIRA, Confluence Kanban etc. Project Management Certification PMP, Prince2
Cloud Engineer Certification If interested, please Share the below details & Drop your
CV to amaniswetha.meesala1@tcs.com. Full Name: Email: Contact Details: Total
Experience: Relevant Experience: Highest qualification (FULL TIME Course): University
or college Name: Current location: Preferred location: Notice Period: Current CTC:
Expected CTC: Current Company Name: Education or career gap (if any): Reason for
gap(if any): Amani Swetha Meesala HR - TAG - Tata Consultancy Services
amaniswetha.meesala1@tcs.com

About the job

Vice President - Technology (NBFC)

Responsibilities:

 Provide thought leadership and creativity driving innovation by helping guide the
company’s technology direction and roadmap.
 Turn the company’s technology vision, strategies, and growth into an approved
plan.
 Maintain knowledge of the technology marketplace and relationship with
equivalent institutions, understand best practices, trends, and developments,
and track, analyze, and monitor technology performance metrics ensuring the
company is in a position to enjoy a competitive advantage.
 Collaborate with technology partners to understand their roadmaps and help the
company develop and deliver unique differentiated technology offerings.
  Provide leadership to the company's standards efforts defining standardization
leadership, compliance, and interoperability within the marketplace.
 Work closely with Business heads and leadership team to align on technology
platform development plans.
 Lead and manage the overall technology development from design to process
freeze.
 Create, align, and drive strategies to meet technology roadmaps and business
objectives. As a member of the senior leadership team will assist the company in
reaching its goal of expanding its product portfolio, services, and capabilities.

Requirements for the role :

 BE / B.Tech with a minimum of 12-15 years working experience,

preferably in NBFC or lending industry with at least 5-6 years in
strategic and technical leadership positions and at least 3 years of
working experience leading above initiatives in banking, NBFC & MFI.
This role will report to the CEO and work along with Business Heads.
 Preferably, experience in building and managing complex large-volume with
heavy load transactional systems interfacing seamlessly and also connected with
external interfaces like credit bureaus, established banks, and third party
services like NPCI, KYC entities, have experience in serving financial service
domain managing large landscape of branches and field support staff.
 Exposure or preferably with hands-on software development life cycle
using Python, Java, AWS, Cloud computing systems, AI, and Data
Analytics tools.
 Must have an ability to understand to decode the application and
suggest upgradation in the application.
 Must have hands-on experience working on the product from inception
to successful implementation.
 Experience in handling highly flexible and agile technological landscapes by
leveraging the latest technology, the candidate should have a strong
understanding and expertise in the Industry.
 Experience of working in large organizations and new age companies with
exposure in supporting large operations handling large-scale technology
infrastructure with distributed branch / regional center landscape.
 Demonstrated success in a company that is respected for operational, functional,
and technical excellence, innovation, quality of product, quality of management,
and financial results.
 A self-confident, inspirational, directive, and customer-focused engineering
executive with a proven ability to produce results in a dynamic, state-of-the-art
technology environment.
 Possess the ability to take informed risks, make difficult business decisions, and
communicate the impact of such decisions to ensure buy-in as well as timely
results.
 A senior-level executive of high integrity with mature management and
organizational skills who consistently builds effective relationships. Will
support/mentor cross-functional teams. Possess an open, honest, and
collaborative style.
 Technical strength is necessary to establish credibility with the various
departments balanced by a charismatic and motivational leadership style.
  Have a reputation as an effective leader of technical talent, someone who knows
how to motivate and lead technical personnel to be their best and consistently
meet objectives with a process for accountability.
 Results-oriented with an ability to operate with a high sense of urgency.
 Able to think strategically and plan effectively; yet possess a detail-oriented,
hands-on approach to managing the engineering organization.
 Ability to articulate the long-term vision and direction of an organization, and
communicate strategies and plans to senior executive staff.

About the job

Job Title: IT Project Manager

Location: Dubai

We are seeking a skilled and experienced IT Project Manager to join our team. The IT
Project Manager will be responsible for planning, executing, and delivering IT projects
on time, within scope, and on budget. The ideal candidate should have a strong project
management background, excellent communication skills, and the ability to lead cross-
functional teams to successful project completion.

Project Planning and Initiation:

 Define project scope, objectives, and deliverables in collaboration with

stakeholders.
 Develop detailed project plans, schedules, and budgets.
 Identify and secure project resources, including personnel, equipment, and
technology.

Project Execution:

 Lead project teams in the execution of project tasks and activities.

 Monitor and control project progress, risks, and issues.
 Ensure adherence to project timelines and budgets.
 Communicate project status, updates, and issues to stakeholders regularly.
 Set up a standard project management tool to track project performance and
schedules.
Scope and Change Management:

 Manage project scope and requirements, including handling change requests.

 Setting project goals and coming up with plans to meet those goals
 Evaluate the impact of changes on project timeline, cost, and resources.
 Ensure that project changes are properly documented and approved.

Risk Management:

 Identify, assess, and mitigate project risks and issues.

 Develop and implement risk mitigation strategies.
 Monitor and report on project risk status.

Quality Assurance:

 Establish and implement project quality standards and processes.

 Conduct quality reviews and ensure compliance with project requirements.
 Manage testing and quality assurance activities.

Stakeholder Communication:

 Establishes and implements project communication plans, providing status

updates to key stakeholders.
 Communicate effectively with project stakeholders, including executives, team
members, and external partners.
 Prepare and deliver project presentations and reports.
 Foster positive relationships with stakeholders.

Resource Management:

 Allocate and manage project resources effectively.

 Monitor resource utilization and availability.
 Coordinate with department heads and team leads for resource allocation.

Vendor Management:

 Identify and evaluate vendors and third-party service providers.

 Negotiate contracts and service-level agreements (SLAs) with vendors.
  Monitor vendor performance, compliance, and deliverables.
 Resolve vendor-related issues and disputes.
 Collaborate with vendors to ensure alignment with project goals and objectives.

Project Closure:

 Ensure successful project delivery and completion.

 Conduct project post-mortems and lessons-learned sessions.
 Prepare and archive project documentation and reports.

Qualifications:

 Bachelor’s degree in computer science, Information Technology

 7 years of proven experience as an IT Project Manager or similar role.
 PMP (Project Management Professional) / Prince 2 certification is preferred.
 Strong project management skills, including project planning, budgeting, and
resource management.
 Proficiency in project management software and tools.
 Excellent leadership, communication, and interpersonal skills.
 Problem-solving and decision-making abilities.
 Ability to work effectively in a fast-paced and dynamic environment.

Job Description

SS&C is the largest global investor service provider, servicing more than 55 million
investors and continually investing in global technology and services across the
spectrum of distribution channels including Asset Managers, Financial Advisors, Wealth
Managers, and large financial institutions such as Banks and Insurers. Investor servicing
is offered in many different countries, including the U.S., Canada, the U.K., Ireland,
Luxembourg, Australia, Hong Kong, and Singapore. SS&C also services mutual fund
structures in many other fund domiciles.

Global Investor and Distribution Solutions (GIDS) is the business unit offering this role.
GIDS delivers global omni-channel investor servicing, including contact centre, using
digital services.

About the job

About us
Angel One Limited (formerly known as Angel Broking Limited) is a Fintech company
providing broking services, margin trading facility, loan against shares, research
services, depository services, investment education and financial products distribution
to its clients, on a mission to become the No. 1 fintech organization in India. With more
than 15 million registered clients and over 28 million app downloads, we are onboarding
an average of about 400K new clients every month. We are working to build
personalized financial journeys for our clients via a single app, powered by new-age
engineering tech and Machine Learning. We are a group of self-driven, motivated
individuals who enjoy taking ownership and believe in providing best value for money to
investors through innovative products and investment strategies. We apply and amplify
design thinking with our products and solution. We have a flat structure, with ample
opportunity to showcase your talent and a growth path for engineers to the very top.
We are remote-first, with people spread across the country. Come on Onboard, to
become a part of this epic journey! We are aggressively hiring Engineers, Product
Managers & Data science rockstars across India.. check out our career’s sections!

Suitable for candidates looking for the opportunity to work in a cutting-edge quant
team, building algorithmic strategies on equity and derivatives.

Domain Knowledge and Technical Complexity:

1. Min exp : SDE in the financial or related domain : 3 - 6 year

2. Min. exp : BA/Solution Consultant /Project /Program Manager : 8 - 12 years

3. Working knowledge and /or direct experience in working in a technical domain such
as software development, system administration, quality engineering, etc.

4. Hands-on experience of rolling out IT/ Software Product solutions

Project / Program Management:

1. Managed and rolled out min. 10-15 projects or 2- 3 programs

2. Team size handled 10 to 40

3. Independently run sub-projects of programs or own short term projects.

4. Take input from stakeholders about projects and program components and use this
data to influence technical decisions as well as refine processes

5. Effectively break down projects and communicate the plan/progress to the team and
leadership.
6. Hands-on experience of implementing both Waterfall and Agile framework depending
on project need.

7. Define and deliver technical roadmaps of larger projects, often involving cross-team
dependencies.

Execution and Operational Excellence

1. Execute defined projects to achieve team-level goals.

2. Independently define the right solutions or use existing approaches to solve defined
problems

3. Effectively leverage and apply components of process frameworks for the assigned
sub-projects and short term projects.

4. Identify risks and issues and manage mitigation and resolution strategies.

5. Adept at organizing daily stand-ups / scrum calls and other project ceremonies

6. Prioritize tasks and adhere to scope, time and budget constraints

7. Escalation management : Internal & External, wherever applicable

Org Building and Collaboration:

1. Collaborates across teams and stakeholders

2. Mentors TPM1,2,3

3. Actively participates in TPM1,2,3 hiring

4. Takes lead for onboarding team members

Customer and Metrics Obsession:

1. Aware of the end customer

2. Contributes to delivering on key metrics

3. Identify and gather input from others and consider customer needs to make informed
and timely decisions
Owner Mentality:

1. Prioritises long term actions/solutions over hacks

2. Contributes to designing long term-oriented systems and solutions

 3. Proactively identify and advocate for opportunities to improve the current

state of projects

About The Role

Hybrid Opportunity with travel to Basildon/London/Dublin office

We are currently growing our Project Management Office and are looking to add a PMO
Lead. This is an exciting opportunity to support the current PMO Practice Lead in
optimising the Project Management Office's activities within Enterprise Change. We
seek a seasoned project management professional with excellent communication,
organisational, and leadership skills. As a PMO Lead, you will support our largest
complex programmes liaising with our most senior delivery professionals and
stakeholders. You will also empower and coach a team of PMO Specialists and
collaborate with various departments to ensure successful project execution and
continuous improvement of project management practices!

Leadership and Team Management:

 Lead, mentor, and manage a team of PMO Specialists, providing guidance,

support, and professional development opportunities.
 Foster a collaborative and inclusive team environment, promoting knowledge
sharing and continuous learning.
 Define clear roles and responsibilities, establish performance expectations, and
conduct regular performance evaluations.
 Manage work allocation across the team, ensuring that activities are balanced
and contingency plans in place for both short notice and planned team absences.

Practice Development:

 Develop and implement a strategic roadmap to advance the PMO practice,

aligned with organisational objectives.
 Identify and prioritise key initiatives to enhance the practice's capabilities,
methodologies, and tools.
 Stay up to date with industry trends, emerging technologies, and best practices
in Project governance and control, and integrate them into the practice's
 strategies and methodologies.

Client Engagement and Relationship Management:

 Engage with clients and stakeholders to understand their business needs,

identify requirements, and propose effective solutions.
 Develop and maintain strong client relationships, acting as a trusted advisor and
providing expert guidance on PMO matters.
 Collaborate with cross-functional teams to ensure seamless integration of PMO
deliverables within broader projects and initiatives.

Methodologies and Processes:

 Define and enforce standardised PMO methodologies, frameworks, and processes

to ensure consistency and quality of deliverables.
 Oversee the gathering, analysis, and documentation of Project data and statuses,
ensuring MI is comprehensive, accurate, and aligned with Director of Change
requirements.
 Drive the adoption of best practices, tools, and techniques to improve efficiency
and effectiveness in PMO activities.

Team Development and Knowledge Sharing:

 Stay abreast of industry trends, research, and advancements in the field of

Project Management governance and controls and apply that knowledge to
deliver innovative solutions.
 Contribute to leadership activities such as cross-functional strategic
improvements.
 Facilitate knowledge sharing and training sessions to enhance the capabilities of
the PMO team and promote professional growth.

Inception Analysis Capability and Delivery

 Guiding PMO Specialist activities for complex large projects

 Analysing project data to ensure the appropriate level of governance and control.
 Excellence in PMO analysis output to produce high-quality analysis deliverables
that increase delivery quality and certainty.
Requirements

 Proven experience (typically 8+ years) in PMO, including supporting the delivery

of complex projects and programs.
 Previous experience (typically 3+ years) in a lead role within a PMO or similar
function.
 Certification in project management (e.g., PMP, PRINCE2) is highly desirable.
 Strong knowledge of project management methodologies, tools, and best
practices.
 Excellent leadership, communication, and interpersonal skills, with the ability to
influence and build relationships at all organizational levels.
 Analytical mindset with the ability to use data to make informed decisions and
drive improvements.
 Strong organizational and time management skills, capable of managing multiple
priorities effectively.
 Ability to thrive in a dynamic and fast-paced environment, adapting to changing
requirements and priorities.

We encourage applications from people of all backgrounds and particularly welcome

applications from under-represented groups, to enable us to bring a diversity of
perspectives to our thinking and conversation. It's important to us that we strive to have
a workforce that is diverse in the widest sense. Unless explicitly requested or
approached by SS&C Technologies, Inc. or any of its affiliated companies, the company
will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-
based recruitment services.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its

affiliated companies, the company will not accept unsolicited resumes from
headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers
excellent benefits including health, dental, 401k plan, tuition and professional
development reimbursement plan. SS&C Technologies is an Equal Employment
Opportunity employer and does not discriminate against any applicant for employment
or employee on the basis of race, color, religious creed, gender, age, marital status,
sexual orientation, national origin, disability, veteran status or any other classification
protected by applicable discrimination laws.

Role: Delivery Manager Strong estimations skills, excellent people

management skills, strong risk management skills, adequate technical
knowledge and problem solving, crisp communication and time management
skills required. Must have good interpersonal and excellent customer
engagement skills.

Responsibilities:
The person must be able to plan, manage and deliver the project as per
statement of work.

S/he must be able to handle projects where various types of skill sets
(technology) are used.

The person should process oriented. S/he should establish and continually
improve project management and execution processes including risk
management, change management, defect management & prevention.

Should be able to review status reporting, metrics generation & analysis.

The person should have good skills for staffing right people and onboarding
them on the project.

Should possess knowledge about skill building and back-up planning Should
be able to mentor his/her directs and thus have good employee satisfaction
index.

Should be able to handle appraisals and positive and adjusting feedback.

Will usually have 8-10 direct reports (techical leads, project manager, QA
manager, DevOps lead, scrum master etc) and will be responsible for their
personnel management.

Should be able to handle communication with remote teams.

Project Management, Customer Management along with technical skills are

imp.

Key Responsibilities:

1. To provide or support high quality project delivery services in line with

the strategic objectives of the business.

2. To handle end to end delivery of enterprise products with 30-40 people

team.

3. To have periodic collaboration with customer stakeholders across

different geographies and readiness to travel.
4. To present to customers even at CXO level with excellent proactive
communication with customer managers.

5. To work closely with Tech Architects, Product managers and other

teams towards the development/maintenance of core project functionalities.

6. To implement new initiative/processes and existing process change to

timescale and to the requisite standard and quality

7. To Organize and facilitate project planning, daily stand-up meetings,

reviews, retrospectives, sprint planning, demos and other Scrum-related
meeting.

8. To report project status to Delivery Head & client managers and

develop required delivery documentations

9. To coach and guide team members to accomplish project goals, to meet

established schedules, and resolve technical and operational issues.

10. To identify and mitigate project risks with an objective of zero defects
once business transferred to the live environment, in addition to manage and
mitigate the impacts of issues where they arise.

About the job

To work with customers and account teams to identify Hyper automation opportunities in
Enterprise Business Process landscapes and design end to end solution architecture for
automation of the processes. Research and propose appropriate ML algorithms and tools, RPA
and other hyper automation solutions, select appropriate datasets and data representation
methods for modelling the automation of the business process. Should have strong architectural,
analytical, AI/ML technology skills and be capable of technically leading teams in consulting
engagements and handle multiple assignments simultaneously; manage architecture and solution
dependencies within the assignment; Technology Architecture creation for enterprise business
transformation projects and other initiatives; involvement in Governance of solutions with
delivery teams to ensure alignment to standards, strategies, and roadmaps.

Ability to work in a team and be self-motivated. Outstanding analytical and problem-solving

skills. Expertise in one or more of the following with an experience in building end to end tools
solution. Architecting, Designing and integrating experience (one or more of the following).

Enterprise infrastructure Tools : Azure, Cloud Technology, Windows, SQL Server, ASP.Net,
RPA and OCR Technology
ITSM Tool Sets : BMC Remedy

Analytical tools like PowerBI, ELK, Splunk etc.,. & Other O365 Products

OCR and RPA Technology

Key Result Areas

 Expertise in Designing Solution for Infrastructure Services technical tower tools.

 Hands on Supporting RFI/RFP response (Building Solutions).
 Responsible for application architecture and design.
 Good in Participating in Solution presentations at Enterprise level.
 Conducting and leading Solution workshops and Infrastructure Studies.
 Efficiently Coordinating and communicating within and outside Infrastructure Service
Teams.
 Exposure to High degree of Customer Interfacing.
 Collaborate with Tech partners to design and deploy Machine Learning services that can
be integrated with strategic systems.
 Ability to think strategically to leverage reusable components within the firm and state of
the art available externally when building the capabilities.
 Having good understanding of latest market trends and technologies for the specific to
tower/Domain.
 Proficient in working with productive tools like Microsoft Word, PowerPoint, Excel.
 Overseas Experience will be an added advantage
 Experience in Building managed Services proposal and not limited to selling products.
 In-depth Experience in direct Customer stakeholder management, interaction with go-to-
market, pre-sales and adoption teams is a key requirement.
 Experience in automating complex enterprise business processes with software products.
 Exposure to intelligent automation technology/tools including IDP / self-healing
automation / AI-assisted authoring tools etc.
 Understanding of machine learning models and their usage in un-structured data handling
for intelligent automation will be a key plus point.
 Responsible for support of new solutions across the range of modules within landscape of
Applications.
 Estimate, propose, design, build & document solutions
 Ability to debug the code and identify the issues.

Knowledge, Skills and Experience

  Very good exposure to Retail Banking and Channels
 Subject Matter expertise in at least 3-4 modules in Flexcube viz. Trade Finance,
Consumer Lending, Interest & Charges etc.
 Knowledge on Banking Business and Products.
 Exposure to Islamic Banking is a plus
 Ability to review, understand and improve program code and system documentation.
 Good verbal and written communication including ability to prepare system
documentation.
 Ability to interpret solution documentation and identify areas of concern and recommend
approach.
 Good analytical / communication / people skills.
 Ability to multi-task in a dynamic work environment.
 Ability to develop large scale web/database applications
 Ability to work on multiple projects with multiple deadlines
 Ability to communicate clearly with business users and project manager
 Ability to innovate and provide functional applications with intuitive interfaces
 Ability to complete all phases of software development life cycle including analysis,
design, functionality, testing and support.
 Hands on expertise in customizing UI Framework especially react JS
 Good analytical / communication / people skills.
 AI/ML - Must have AI/ML KnowledgeShould have banking domain knowledge min 3
years and over all 8+ experience
 OCR, RPA (Blue Prism)
 Power Automate, Power BI
 Core Banking Application - Flexcube
 Strong technical knowledge on latest version of IBM BAW
 Basic knowledge on troubleshooting Java apps, ReactJs Apps
 Knowledge on building utilities using java, java script, shell script, Oracle Database
utilities.
 Oracle, AIX, HP UX and greater.
 SOAP and Web services knowledge
 Strong in JavaScript & ReactJS usage.

Sr. Technical Project Manager, Technology | Condé Nast

Condé Nast is looking for an experienced Sr. Technical Project Manager to deliver a series of
initiatives for our security products linked to our company goals and global objectives. Working
within the Condé Nast Global Technology team, the ideal candidate has a background in the
implementation of a variety of security products, excellent project management skills and a
motivation to achieve results in a fast-paced, target-driven environment.

The Role
You will help drive the technical planning and delivery of a number of work streams across our
Cyber Security Function. You will have expertise in managing deliverables across teams
(Security, Infrastructure, networks & AWS Cloud) in a fast-paced, agile environment.

A successful candidate will come from a change delivery background and will have held similar
positions delivering security projects across a number of security domains. You will also have
knowledge of security control frameworks, an extensive understanding of IT & business
operations processes and a strong awareness of both project management life cycles and project
methodologies.

You will work to actively promote adoption and use of such methodologies and ensure security
requirements are understood, embedded and effectively managed throughout the project delivery
life cycle. You will also have a strong experience of the end-to-end delivery of Cyber Security
projects in a multi-workstream programme. Our programme is large and our projects complex,
with many interdependencies across a number of stakeholder teams and functions.

The Team

You will be working alongside colleagues across the world, including stakeholders in our US
and UK HQs and in our 10 other markets. We strongly emphasise cross-functional working
through partnering directly with our functional pillars in Technology for Product, Engineering,
Architecture, Design, UX and Delivery; as well as our business partners in Consumer Marketing,
Commerce, Commercial and Licensing, Editorial and Data.

Key Duties & Responsibilities

 Project manage end-to-end delivery, from inception to go-live. Provide structure and
rigour to the delivery of projects including the definition and maintenance of plans,
milestones and success criteria.
 Technical solution design and development
 Build, Test and Acceptance
 Infrastructure delivery
 Technology and business implementation & optimisation
 Benefit realisation (benchmarking / tracking) to project objectives
 Create and maintain the following documents on a weekly basis understanding all the key
steps and requirements
 Detailed Project Plan
 RAID Log
  Change Log
 Dependency Log
 Communication plan
 Manage across multiple concurrent build phases supporting build delivery with optimised
agile & scrum practices, sprint planning, estimation, velocity management, burn down /
burn up planning, QA & data migration & product feature release.
 Actively challenge and refine scope and prioritisation based on experience and domain
knowledge; additionally seeks peers reviews with external (non-project related) resources
to validate estimates & delivery approach
 Lead prioritisation and planning across multiple workstreams to ensure we meet
stakeholder requirements with clear success criteria and measurable results
 Lead regular cross-functional delivery forums such as daily scrums with teams globally
(US, UK & India predominantly). Lead regular forums with third party technology
providers.
 Work across cross-functional Condé Nast teams to ensure appropriate technical resources
are allocated to deliver project plans on a short-, mid- and long-term basis.
 Identify and manage project dependencies at a cross-functional level including product,
technology, design, editorial, commerce, commercial, consumer revenue as well as
finance, legal and data privacy
 Own stakeholder communication across your project(s) to communicate schedules,
priorities, dependencies and risk. Provide accurate and timely status reporting for
multiple audiences, including executive leadership, program office, and project teams
 Collaborate with multiple third party technology providers and third party Engineering
teams to define and manage scope, workflows, ensure appropriate allocation of resources
and manage dependencies between multiple providers and internal Condé Nast teams.
 Assist with production of business cases, manage budget, resource and capitalisation
tracking and work with the business and technology leadership to define, articulate and
identify how to measure benefits.

Essential Skills & Requirements

 Minimum 5 years experience of managing Cyber security/ Infrastructure projects

 12+ years experience of full lifecycle Project management
 Attention to detail with precise and effective planning and documentation across risk and
dependencies logs.
 Experience with the Implementation of Security Controls and frameworks such as CIS20
for both hardware and software e.g. Device Hardening, Host based firewalls, Web
filtering.
 Auditing, coverage and compliance approaches, definition and delivery.
 Management of Product and Tools selection process with implementation, including
RFIs/FRPs, outcome evaluations and negotiations / contract onboarding.
 Requirements gathering and definition. GAP analysis and testing.
 Transitioning of security solutions into operational service e.g. Service Transition.
 Strong working knowledge of Project management methodologies; specifically Waterfall,
Agile & Hybrid approaches.
  Experience with Project Management and Agile Software Development toolsets: JIRA,
Confluence, Google Smartsheets, Windows Suite (MPP, Excel), Google Docs and
Airtable.
 Strong experience working within governance structures and stage gating processes.
 Strong verbal and written communication skills with demonstrated experience engaging
and influencing leaders, across functions including an ability to effectively communicate
with both business and technical teams.
 You are highly collaborative and able to effectively communicate technical concepts to
different audiences. You build trusted relationships and can demonstrate proven success
in negotiating priorities and supporting informed decision-making across at all levels of
the organisation.
 A self-starter and ability to manage multiple demands with the ability to prioritise.
 Experience working with geographically dispersed, culturally varied teams & customer
bases.
 You are able to work under pressure to meet deadlines and have a successful track record
of delivering complex global initiatives to schedule and budget.
 You are self-driven, comfortable with ambiguity and motivated to deliver results-oriented
outcomes.
 You have excellent written and verbal English communication skills.
 Experience with
 IT best practice frameworks (ITIL, LEAN, AGILE)
 You love working with a global team and are flexible to adjust hours accordingly.

About you - desirable skills and Experience

 Experience and/or interest in working with Media, digital advertising, Publishing,

Fashion across multiple International Markets and timezones.
 Successful track record of project delivery working in a matrixed global corporate
environment
 Any of the following certifications would be advantageous:
 Prince 2, PMP and Agile Certifications
 CISSP, CISM, Security+

 Preferred skills
 · Project/Program and portfolio management experience.
 · Executive Presentations
 · High level of skill using SharePoint, Microsoft Project and Microsoft Office Suite of Products
(Word, Excel, PowerPoint, Visio)
 · Project Management courses and certifications

 If you are interested pls fill the below mentioned details and send the profile at
  karthika@aegan-global.com
 Full Name
 Mobile number:
 Email id :
 Total exp:
 Relevant exp:
 Current Location:
 Current org:
 Current CTC:
 Expected CTC:
 Notice period:

 Thanks & Regards,
 Karthika
 8870253111

Program Manager- Fintech Partner

IDFC FIRST Bank Mumbai, Maharashtra, India On-site

Applied 4 seconds ago
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About the job

Role/ Job Title: Program Manager- Fintech Partner

Function/ Department: Credit Cards

Job Purpose:

The position will be responsible for conceptualizing, incubating and

executing the vision for strategic Fintech and marketing partnerships for the
Credit Card business
Roles & Responsibilities:

 Identify & execute prospective and potential partnership ideas with Fintech's
 Develop in an in-depth understanding of prospective partners' business goals
to identify win-win opportunities for the partnerships
 Create customized and differentiated propositions and deliver structured
pitches to prospective partners and internal stakeholders. Develop product
pricing and positioning strategies. Translate product strategy into detailed
requirements and prototypes
 Devise a structured approach of networking and negotiation skills with due
diligence to ensure closure
 Work closely with technology and Operation teams to deliver on quick time-
to-market goals and product launches with optimal resources
 Facilitate seamless onboarding of partners in the internal ecosystem.
Establishing and maintaining the internal ecosystem to support scale up of all
facets of the business and execution of the strategic roadmap.
 Build strong relations with leaders & managers of the partner teams
 Align closely with Customer Service to build and maintain a strong customer
experience
 Evaluate & drive promotional plans to ensure that they are consistent with
product line and partnership’s strategic objective
 Positive, collaborative attitude, Prolific communicator
 Ability to evaluate potential business opportunities, structure the team’s
thinking, and reach insightful answers
 Experience in managing many partnerships simultaneously while
shepherding multiple cross-functional opportunities and projects in parallel
 Ambitious team player with the ability to execute partner requests and tasks
in time sensitive situations
 Drive and achieve the agreed business plan and P&L metrics though sales
support and interventions
 Gain a deep understanding of customer experience, identify and fill gaps.
 Act as a product evangelist to build awareness and understanding

Education Qualification:

Graduation: Bachelor’s in engineering / Technology / Maths / Commerce /

Arts / Science / Biology / Business / Computers / Engineering / Management

Post-graduation: MBA, PGDM

Responsibilities:

 The Senior Project Manager is responsible for leading teams to deliver the project(s) that
span across one or more business units
 Manage resources, schedules, financials and adhere to stage gate quality and SDLC
control guidelines throughout the full systems development life cycle
  This also includes management of issues, risks, and project change requests to ensure
successful and on-time project delivery
 Contribute to process improvement initiatives as it relates to improving project delivery
 Experience in project management of Agile projects is highly desirable
 Verify that the project produces the required deliverables of quality, within the specified
constraints of time and cost and to achieve the potential benefits defined in the business
case.
 Excellent understanding of project and change management frameworks
 Strong technology background

Key Responsibilities:

As a Delivery Director the incumbent will own the responsibility of Product Delivery /
Implementation rollout within delivery timeline. The Delivery Manager must have
hands-on product implementations experience

- Overall experience of 18 ~ 20 yrs and atleast 5+ years of experience as project

director or Program manager.

- Should have the ability to Multitask.

- Strong understanding of Technology - Java/J2EE, Angular

- Should have hands-on experience in managing various teams Engg., Delivery &
Support.

- Effective communicator and Stakeholder management.

- Strong focus on managing Project financials.

Key Requirements:

 Experienced and dynamic leader with 18+ years of relevant experience working
with global clients and Tier 1/2 Banks and financial institutions.
 Proven ability to lead high performing teams and manage delivery of complex
Product Implementations in a matrix global set-up.
 Experience of handling clients of multiple geographies
 Strong technology delivery capability, Commercial acumen and leadership from
strategy alignment, solution design, program delivery to problem solving.
  Sound knowledge of the Core/Retail/Transaction/Corporate Banking domain
would be a clear advantage.
 Execution and result orientation.
 Aptitude for critical thinking, problem solving, and decision- making.
 Stay abreast of the latest technology and industry trends. Be the
change agent to influence and drive transformation: e.g. DevOps, Cloud
Native Applications and Agile development.
 Ability to influence & work with regional and global partners/stakeholders to drive
the program forward.
 Ability to drive senior level discussions with excellent communication,
presentation and articulation skills.

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco
business; the following provides an overview of the role’s key responsibilities and
measures:

 Deliver complex programmes with multiple business and technical risks that will
impact the success of key Tesco business priorities
 Establish new or improve existing delivery methodology to deliver the
programme goals
 Initiate and shape programmes with ambiguous scope and uncertain delivery
approach
 Create and track a plan to deliver the programme goals; including the technical
implementation plan
 Provide expert advice and guidance on programme delivery (mentoring other
TPMs and supporting Engineering/Product teams)
 Understand trade-offs in software delivery; using experience and influencing
skills to drive consensus with the Engineering and Product teams to obtain the
best value and solution
 Able to foresee potential risks and issues; establish a process; facilitate
discussions and manage escalations
 Act on opportunities to adopt trends and new concepts in programme and
product delivery
 Able to understand a technical architecture to be able to foresee the impact on
dependencies; delivery timelines and implementation plans
 Have good knowledge of engineering best practices and practical infrastructure
implementations to appreciate delivery challenges
 Ask probing questions of Engineering and Product teams to ensure solutions
meet programme objectives
 Understand technology concepts; grasp new ones quickly and appreciate their
implications on delivery
 Effectively manage major incidents; ensuring stakeholders are updated with the
right information to drive the correct decisions
 Collaborate with the Product and Engineering teams to define annual budgetary
requirements
 Build positive relationships with suppliers & external stakeholders to deliver
software or professional services
 Add value to vendor selection processes (tendering; agreeing SLAs; warranty
periods; outsourcing)
  Proactively research trends and development in technology; and programme and
product delivery
 Coach peers and other roles; teaching where required; on methodologies and
programme management tools and coach/mentor on leadership
 Take a leading role in the recruitment process and make final recruitment
decisions
 Play an active leadership role in the TPM guild and community – proactively
influencing capability and capacity planning for TPMs

Qualifications

An ideal candidate must have demonstrated below key skills in their current and past
roles:

 Have a proven record of accomplishment in delivering technology and/or

infrastructure; having done so across multiple teams in multiple geographies
 Have experience of building credible relationships and influencing senior
management & leadership teams
 Strong Project; Stakeholder & Programme management skills
 Strong vendor management and negotiating skills.
 Exceptional reporting skills for programs and financial forecasting
 Excellent communication & influencing skills and adoptability to changes
 Proven track record of development and management of teams.


Group Program Manager

Horizontal Digital Dubai, Dubai, United Arab Emirates On-site

Applied 5 seconds ago

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About the job

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer
experience. This mantra is what drives our digital consultancy to think beyond the easy answers and
instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500
companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing
strategy, data, design, and technology together to arrive at solutions that set the bar higher for
everyone.

We use these values to fuel superior results:

Lock arms

We forge relationships that make our impact 1,000x stronger. This means working across departments
and engaging both our clients and our communities to deliver the greatest good.

Show Hustle

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our
sleeves and find ways to execute the exceptional.

Embrace change

From new technologies to workplace philosophies, we welcome the unexpected and constantly
anticipate what’s next.

Elevate empathy

We listen before we take action. This means understanding a variety of perspectives and holding
ourselves to a higher standard of accountability.

Never settle

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring
ideas.

We are looking for Group Program Manager who will lead a team Project Managers. This team will run
full lifecycle digital transformation projects from inception to implementation using agile
methodologies. You will assist with the assembly of teams and the development of detailed work plans,
process improvements, project estimates, financial management and resourcing using straightforward
problem-solving skills. You will report to the Director of Project Management. Our highly
entrepreneurial, collaborative, and dynamic environment is the perfect place for smart, motivated
people to make an impact.

What you’ll do:

 Manage, mentor, and progress their team, overseeing their work and performance.
  Constantly and consistently identify, implement, and socialize the most effective processes,
tools, and systems to keep the department current with project management processes.
 Collaborate with department heads and leadership to create achievable and measurable project
plans that include regular status reporting and RAID documentation.
 Oversee execution, workflow, and resourcing of projects.
 Lead and develop comprehensive resource models and risk mitigation plans in collaboration
with discipline leads.
 Identify and pursue opportunities to foster cross-training to help build a strong foundation for
the team
 Serve as a program delivery lead for high visibility projects
 Develop project plans and assumptions for new business pursuits!
 Collaborate on SOW creation (timeline, resource model & assumptions)
 Manage program revenue and accountability for actualization of sold revenue
 Make program level decisions based on margin and revenue data.
 Project, present and commit program revenue to leadership
 Display confidence when leading a conversation with a willingness to have and share a point of
view even if it's an unpopular opinion
 Actively contribute to the development of the company's culture and standards of quality

What will be expected of your team:

 Provide agile project management oversight for multiple projects. Activities include:
 Coaching and mentoring teams to follow Agile best practices
 Facilitating scrum ceremonies
 Preparing capacity and velocity metrics for teams ahead of sprint planning
 Administrating task board management
 Define project objectives, scope, estimate, timeline, and level of effort.
 Forecast and communicate resourcing needs prior to project start and throughout project life
cycle
 Actively monitor the projects critical path milestones to ensure timely delivery of project
objectives.
 Develop project strategies and plans, and identify the methods and tools required for the
project.
 Monitor budget against plan and work with client and project team to resolve overages and
underages in a timely manner. Coordinate and collaborate with cross-functional teams who will
provide technical solutions and to resolve problems
 Manage scope creep by coordinating and responding to new requests for changes from original
specifications
 Ensure quality through planning, execution, quality assurance, and quality control techniques
 Identify, analyze, and mitigate risks to maximize the results and minimize the consequences
 Facilitate issue management with the client and project teams and collaborate on response and
resolution plans
 Work closely with the end users, business analysts, technologists, and other stakeholders to
understand and prioritize business goals and information needs
  Provide solutions, leadership, and motivation to project team members.
 Provide transparent internal and external communications through status reporting.

Who you are:

 You get it done. Grit is your middle name. You are organized, have excellent time management
skills, and have spidey sense for issues before they arise.
 You are a natural leader. You are self-motivated with a high degree of initiative and follow-
through. Mentoring others is something you do out of habit
 You are eager to succeed and understand that putting in the work is the way to get where you
want to be.
 You are an outstanding communicator. You can convey information to all key stakeholders in
both written and verbal formats. Preparing and delivering presentations is second nature
 You are comfortable in ambiguity and always drive to finding solutions to provide clarity.
 Excellent problem-solving and decision-making skills, and ability to maintain a balanced and
positive attitude in stressful situations.

What you bring:

 A minimum of 5+ years agency/consultancy experience..6+ years preferred

 8-10 years of experience working on enterprise level projects.
 5 years running cross functional programs.
 A minimum of 10+ years client-facing digital project management experience, using agile
methodologies.
 Possess an in depth understanding of project management, workflow, infrastructure, project life
cycles and management methodologies and styles.
 Ability to see the big picture while also focusing on the details.
 Experience with Jira/Confluence
 Experience coaching and mentoring scrum teams and scrum masters.
 Bachelor’s degree preferred

 About the job

 Job Purpose
 Manage assigned projects as per PMO methodology. Monitor project schedules,
resources, budget and quality to ensure successful delivery.

 Principal Accountabilities
 • Manage all assigned projects as per the PMO methodology.
 • Monitor project lifecycle from initiation to closure.
 • Manage the development of project management deliverables for each project stage.
 • Develop a baseline project schedule and monitor project progress against it (actual
versus planned targets).
 • Manage projects Risk, Actions, Issues and Dependencies.
 • Manage project Change Request and ensure adherence to GIT change management
process.
 • Identify and resolve project interdependencies in collaboration with the concerned
project managers.
 • Identify and manage key project stakeholders.
 • Support other project managers as needed.
 • Support in the development of the PMO framework, policies, procedures and processes.

 Requirements
 Education
 • Degree: Minimum Bachelor’s degree in Computer Science, Engineering or Business
field or equivalent.
 • Preferred professional certifications: Industry certification in project management (e.g.
PRINCE II, PMP, etc.).
 Experience
 • 7+ years of experience working with IT and/or portfolio management, program
management and project management.

 About the job

 Role Summary
 The PMO acts as the right hand of project and programme managers. The
activities of the PMO are centralized around resource and work planning &
control, budget management, change management, reporting, and product
quality control. This role may also include leading a small team of junior program
control services members:
 Responsibilities
 • Understand the Project Delivery Framework (PDF) and how to apply both
Waterfall and Agile project delivery methodologies within the framework.
 • Understand the key elements required to set up an IT project and work closely
with PMs and other parties to ensure a smooth set-up.
 • Ensure PDF compliance by setting up appropriate repositories and data entries,
maintaining quality data, and making sure that required deliverables are created,
reviewed, and approved.
 • Produce project reports and ensure that status reporting is fit for purpose,
complete, timely, accurate, and communicated effectively.
 • Capture and track risks and issues. Maintain change logs.
 • Examine project documentation/data for completeness and accuracy.
 • Effectively use tools like Microsoft Office (Word, Excel, PowerPoint, SharePoint,
Project, Visio), PPM, and required templates to create and manage project
deliverables.
  • Define and implement the PMO environment and toolset which is fit for a
project. Ensures effective usage of the toolset and that adequate processes,
assurance, reporting, communication, data, etc. are in place.
 • Support the PM to define, sequence, and estimate resources, activities, and
durations to develop a baseline schedule. Track and manage activity progress,
dependencies, and deviations.
 • Schedule and assign work, set objectives, ensure quality, and provide
motivation and feedback on performance.
 • Support the PM to manage the resource plan, for example, through initiating
project resource requests to suppliers and monitoring timecards.
 • Support the PM to create a project budget and work through approval
processes. Track, report on, and reconcile actual costs and revenues across the
project lifecycle.
 • Proactively ensure project Assurance compliance.
 • Coordinate mandatory reviews and audits on schedule and according to
procedure.
 • Track resultant recommendations and actions necessary to address
shortcomings.
 • Facilitate meetings to ensure that projects are formally closed and, where
appropriate, subsequently reviewed, and that lessons learned are captured and
actioned.
 • Onboard new Project Managers to the Project Delivery Framework.
 • Track, report on, and reconcile actual costs and revenues across the project
lifecycle.
 • Act as an empowered partner with the PM and be confident in speaking up and
intervening.

 Skills & Requirements
 • Support project alignment with and adherence to the standard project delivery
methodologies.
 • Good understanding and experience of the various Agile frameworks
 • Experience in Agile tooling (ex -VSTS) is a must.
 • Experience working with Agile teams as a core/extended team member is
desirable.
 • Agile certifications/training preferred.
 • Attention to data quality.
 • Highly organized, possessing strong analytical abilities.
 • Expert in the use of project management scheduling tools.
 • Potentially lead and coach small teams or junior project support specialists.
 • Typical Experience: 2 to 4 years of corporate IT experience.
 • Minimum Education or Certification: 4-year Degree related to IT.
 About Aubay UK – Ahead of Innovation!

What you will be doing / Key Responsibilities:

 Plans and coordinates all aspects of projects from initiation through delivery.
 Develops, defines and executes project plans, project scope, activities,
schedules, budgets and deliverables.
 Identifies needed resources for projects, defines and assigns major project roles.
 Creates project charters to identify project scope, critical success factors, risks,
etc.
  Manages the project work plan and holds the team and project resources
accountable to variances in budget and hours.
 Possess thorough understanding of estimation, letters of agreement, master
service agreements, staffing model, average bill rates and cost structure by
level.
 Interacts with sales, systems engineering, product development, and other
members of cross-functional teams.
 Oversees schedules and budgets to ensure goal attainment.
 Ensures requirements for internal technology projects align to operational
standards. Develops alternate requirements or document exceptions as
appropriate.
 Coordinates activities and tasks among project team members, other internal
departments and client or vendor/subcontractor organizations as needed to meet
project goals and ensure project completion is on schedule, within budget
constraints and of the appropriate quality standards for the project scope.
 Manages project risks, issues/problems and activity progress to ensure project
goals, e.g., deadline, scope and quality are achieved. Assists with problem
resolution or risk mitigation as needed.
 May include managing the customization of base products to meet client
requirements, system integration with other FIS or third-party products or
consulting projects and engagements.
 Delivers informational and decision-seeking presentations to technical and
business groups in FIS and/or in client organizations.
 Identifies project management coordination process gaps or areas for
improvement, recommends and implements solutions.
 May work at client sites from time to time requiring some travel.
 Other related duties assigned as needed

What you bring / Skills & Experience:

 Extensive knowledge of project management standards, processes, procedures

and guidelines
 Knowledge of the industry project management best practices, e.g., Prince 2
 Knowledge of various types of IT project methodologies and life cycles, e.g.,
conversions, incremental, rapid delivery, classic or traditional waterfall phases of
analysis, design, development, testing, implementation and the correct project
application
 Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six
Sigma
 Knowledge of financial services industry
 Knowledge of company’s products and services
 Advanced skill in the use of project management software to manage projects,
e.g., MS Project and auxiliary tools, project repository, including risk, issues and
action items database, PlanView, SharePoint, and Jira.
 Demonstrated skill in managing project budgets and timelines
 Skill in the use of negotiation techniques to reach agreement when there are
widely-differing viewpoints
 Excellent Stakeholder Management skills with the experience of influencing
senior level stakeholders.
  Excellent analysis, problem-solving, team, conflict management and time
management skills
 Excellent verbal and written communication skills
 Ability to interact effectively with executive level clients
 Ability to set clear expectations, manage team performance and build high
morale among team members
 Ability to maintain confidentiality and carry out assignments that are sensitive in
nature

What we offer you:

 A multifaceted job with a high degree of responsibility and a broad spectrum of

opportunities
 A modern, international work environment and a dedicated and motivated team
 A broad range of professional education and personal development possibilities –
FIS is your final career step!
 A competitive salary and benefits
 A variety of career development tools, resources and opportunities
 The chance to work on some of the most challenging, relevant issues in financial
services & technology

Privacy Statement

FIS is committed to protecting the privacy and se

About the job

Authenticate™ (Santa Monica, CA) is looking for a talented, hard-working, India-based
Project Manager to be a utility player on our team. We provide services for identity
verification and fraud prevention to add trust and safety, mitigate risk, deter theft, stop
loss, protect assets, and ensure the most well-informed decisions based on the most
accurate, verifiable data.

We are looking for an experienced Project Manager passionate about planning,

executing, and delivering projects to ensure the successful implementation of our
solutions for clients across various industries. You will join a dynamic and fast-paced
environment and work with our developers and operations to design, build, and roll out
products that deliver our vision and strategy.

You can enjoy the freedom of an independent, home/office/hybrid (Bangalore, India)

based position that could be very lucrative if you can be very productive. The ideal
applicant must be tremendously self-sufficient and self-disciplined. They must also
possess a strong ability to solve problems, express doubts, and push back when
necessary.
Essential Responsibilities

Project Planning:

 Develop detailed project plans, outlining scope, objectives, timelines, and

resource requirements.
 Work closely with stakeholders to define project goals and deliverables

Execution and Monitoring:

 Lead project teams in executing tasks according to the project plan

 Monitor project progress, identify potential risks, and implement mitigation
strategies
 Ensure that project deliverables meet quality standards

Stakeholder Communication:

 Communicate project objectives, status, and issues to all relevant stakeholders

 Foster positive relationships with clients, team members, and key project
stakeholders

Resource Management:

 Allocate resources effectively and efficiently to achieve project goals

 Collaborate with different departments to secure necessary resources and
support

Risk Management:

 Proactively identify project risks and develop risk mitigation plans

 Address and resolve issues and challenges that may arise during project
execution
Quality Assurance:

 Implement and oversee quality assurance processes to ensure project

deliverables meet established standards
 Conduct regular project reviews to assess performance and identify areas for
improvement

Documentation:

 Maintain accurate and up-to-date project documentation, including project plans,

status reports, and change requests
 Ensure that project documentation complies with organizational standards

Continuous Improvement:

 Evaluate project outcomes and identify areas for improvement

 Implement best practices and lessons learned in future projects

Requirements

 Minimum three (3) years of project management experience in a professional

organization
 Proven experience as a Project Manager or similar role in the
software/technology industry
 Strong understanding of product development processes, including Agile
methodologies
 Excellent time and project management skills with the ability to handle multiple
projects and priorities simultaneously
 Enthusiastic and energetic about solving the problems we face
 Highly motivated, self-starter with a goal-oriented personality
 Team player
 Experienced carrying a high workload in a high-pressure, fast-paced work
environment and relentlessly focused on impact
 Excellent written and verbal skills

Benefits
  Salary will vary based on skill level and experience
 Direct deposit via Wise.com
 Restricted stock options available after one (1) year
 Time off as needed

Job Overview

Come join Intuit’s Go-To-Market Technology (GTM Tech) Platform team as a "Principal
Technical Program Manager". We are looking for creative problem solvers to serve as a
program leader, with responsibility for overall program delivery and success. Help the
team develop and manage our highest impacting programs to accelerate our mission of
powering prosperity around the world. If you’re passionate about building platforms at
scale that help transform the lives of consumers, small businesses and accountants, we
would love to have you join our team as a PMO for GTM Tech Platform. As a program
manager on the team, you will be enabling technology teams of Go-To-Market org at
Intuit to acquire, monetize, and retain customers for industry leading Intuit products
such as QuickBooks, TurboTax and MailChimp. We are looking for candidates who
have strong program management experience with deep technical understanding,
customer empathy, strong execution capability, and a track record of building strong
business partnerships and delivering impactful business results.

Qualifications

Qualifications:

 Strong Program Management leadership experience, including 15+ years

leading multiple complex projects
 Demonstrated ability to work in a matrix environment, and ability to
influence at all levels.
 Ability to communicate objectives, plans, status and results clearly,
focusing on critical key points
 Proven ability in anticipating and managing risks in the program.
 Demonstrated ability to build strong partnerships across organizations in
delivering the best outcome of complex programs
 Computer science education or equivalent experience
 10-15 years of experience in technology focused programs.
 Agile training and experience preferred
 PMP Certification is a plus

Responsibilities
Responsibilities:

 Drive and own the technical program management for Intuit Go-To-
Market platform with touch points across our US and global teams.
 Aid in planning, partnering with key stakeholders across marketing,
product management, engineering leaders, architects, and operations
group.
 Communicate the plan, status and risk to Director, Vice President level
stakeholders.
 Build trust and drive change on programs across multiple portfolios.
 Lead cross-functional dependency management for your programs.
 Drive and own the program strategy including tying the business unit,
portfolio and program strategy together. Use influence to help teams
understand how the program fits into the overall strategy
 Prioritize initiatives within the program and surface risks and trade-offs
as well as recommendations to the stakeholders
 Breakdown and organize the program into manageable pieces that can
be delegated or individually owned
 Drive the status and reporting structure in a manner that is consistent
with both Agile principles and the needs of the program
 Partner with leadership to create an environment where the teams are
recognized and feel encouraged to the point that they want to work on
your program(s)
 Develop decision-making principles and recommendations for decisions
 Identify risks, develop a risk mitigation plan and gain buy in from
stakeholders
 Use data, principles and risk mitigation to assess progress to plan

About the job

Key Responsibilities:

 Project Planning and Strategy:

-Define project scope, goals, and deliverables that support business objectives in collaboration
with senior management and stakeholders.

-Develop detailed project plans, including scope, timelines, resource allocation, and budget.

-Identify and manage project dependencies and critical paths.

  Project Execution:

-Manage and track the progress of multiple digital projects.

-Coordinate with cross-functional teams, ensuring all aspects of the project are in sync and
resources are utilized effectively.

-Maintain project documentation, ensuring all relevant details are up-to-date and accessible to
team members.

 Stakeholder Communication:

-Serve as a primary point of contact for stakeholders, providing regular project status updates.

-Resolve issues, concerns, and challenges brought forth by stakeholders or team members.

-Facilitate project-related meetings, including kickoff, status, and review meetings.

 Risk Management:

-Proactively identify project risks and develop mitigation strategies.

-Handle project changes effectively, ensuring any changes are documented and approved.

 Quality Assurance:

-Ensure deliverables meet quality standards and user requirements.

-Coordinate with the QA team for testing and feedback.

 Team Leadership and Management:

-Mentor and provide direction to project team members.

-Identify training needs and opportunities for team growth.

  Budget Management:

-Track project costs to ensure they remain within budget.

-Report any potential overages or financial discrepancies.

 Continuous Improvement:

-Provide post-project reviews to identify lessons learned and areas for improvement.

-Stay updated with the latest industry trends and best practices in digital project management.

About the job

Job Description

 Plan and manage projects to ensure the performance and delivery of the services
within timelines and with expected quality.
 Priorities all short/long term projects or assignments to meet the requirements.
 Interface with external and internal stakeholders for the adequacy of coverage
and support.
 Work closely with the Service Delivery team/Action Owners to ensure the
compliance of contractual obligations related to IT/BPO contracts.
 Identify the risk associated with the non-compliance of contractual obligation.
 Address contractual queries from engagement stakeholders in case of any
ambiguity. Provide clarity on contract language by conducting contract research.
Recommend contract change in case of any gap identified related to contractual
clauses in the interest of the Capgemini as Service Provider.
 Draft, review and validate Contract Change Requests, Amendments, SOWs, Work
Orders and provide the insights. Coordinate with Capgemini internal team form
initiation till the execution of these contract documents.
 Process Improvement. Bring improvements in the existing business processes for
optimization and meeting new quality standards.

Primary Skills

 Knowledge and experience in Contract Management.

 Must be knowledgeable of the major elements of outsourcing contract(s).
Understanding the complex outsourcing contractual structures.
Secondary Skills

 Knowledge in commercial and service level accepts of complex IT/outsourcing

contracts.
 Drafting and negotiation of contract documents. Successfully negotiate contracts
with compelling arguments.

Posted on Sep 22, 2023.

About the job

We are hiring at Senior Consultant - Business Consulting in Financial Services practice.

Who are we?

· Infosys (NYSE: INFY) is a global leader in consulting, technology and outsourcing

solutions with annual revenues of $13.56B as of March 2021. We enable clients, in more
than 30 countries, to stay a step ahead of emerging business trends and outperform the
competition.

· Infosys Consulting partners with clients to transform their businesses in areas such as
strategy, processes, organization, systems and risk. Infosys Consulting has offices
across the US, Europe, APAC and India

· We are Value Integrators – we deliver realized business value by managing

transformations from strategy through execution, including operating and optimizing
delivered solutions

· The Consulting team in India works with its overseas counterparts to provide business
consulting services to clients in the US, Europe, Asia Pacific and Middle East markets

· At Infosys Consulting, we recognize the need for greater Diversity and Inclusion at the
workplace, and on this journey, we place special emphasis on enabling gender diversity.
Women form an integral part of our company, and we do all that we can to build an
inclusive, supportive, and safe workplace.

What are we looking for?

We are looking for smart, self-driven, high-energy people with top notch communication
skills, intellectual curiosity and passion for excellence. Our consultants have a blend of
in-depth domain expertise, strong business consulting skills and excellent soft skills.
We are looking for people with a deep understanding of Financial Services, with
experience in one or more of the following areas:

· Program/ Project Management, Change Management, Product Management, Agile

Project Delivery, Product Owner

· Consulting & advisory experience with top-tier consulting organizations strongly

preferred

· Full time MBA/PGDM from top-tier business schools

· Experienced project managers who can independently take ownership of project

delivery for highly reputed financial services clients, which would include senior level
stakeholder management, project execution, project governance, reporting and delivery

What will you do?

At Infosys Consulting, you will:

· Work on business consulting engagements as part of a cross-cultural team across

regions

· Take up a range of roles in the areas of process consulting, functional consulting, tech
strategy, project management and change management.

· Analyze problems and come up with solutions, often creative and out-of-the-box.

· Apply business consulting frameworks and methodologies to address business

problems.

· Ensure project delivery to clients on time.

· Own the initiation, planning, execution and closure of projects while also tracking,
managing dependencies and mitigating risks.

· Be responsible for the success, effectiveness, on-time delivery and business outcomes
of the project.

· Be responsible for establishing and maintaining relationships with program

stakeholders and vendors.

· Lead workshops to collaborate with client stakeholders and educate them throughout
the process.

· Lead / contribute to sales pursuits, consulting offerings and internal initiatives.

· Participate in a variety of Firm building events and the consultant referral program.
What do we require?

We are seeking success-oriented people who have a consulting mindset, strong

analytical skills, a competitive drive, and an entrepreneurial spirit that will help propel
the continued growth of the firm. We look for candidates that have prior end to end
project management experience in FSI who can bring structure to large transformation
engagements. Business acumen combined with a comfort of technology is a must as
well as strong verbal and written communication skills. Candidates must be able to
quickly frame complex business problems and prioritize root causes with confidence.

We pride ourselves on hiring consultants that immediately fit into the fun yet
professional atmosphere of Infosys Consulting. We value intellectual curiosity, initiative,
and entrepreneurial drive!

Experience Required: 7 - 14 years.

Where are we hiring?

Primary locations: Bangalore, Chennai, Hyderabad, Pune, Mumbai, Gurgaon, Kolkata

Other locations: Bhubaneshwar, Chandigarh, Jaipur, Mysore, Mangalore, Nagpur,

Thiruvananthapuram

Location of posting is subject to business requirements.

The Role:

Our client, Wesleyan is looking to place a Programme Manager.

This is an exciting opportunity for an experienced Programme Manager who will be

aligned to a large scale Distribution Strategy Programme within Wesleyan. They should
have strong delivery experience and good skills in all aspects of delivery. They will
engage in high level planning, reporting, stakeholder management and financial
management. They should have experience with change control frameworks and the
governance around this. MS Projects, Excel and Financial Services experience is
desirable.

Responsibilities:

· Ensuring the delivery of the Programme within the agreed budget levels

· Programme Level reporting

· Delivery of change using Waterfall or Agile methodologies

· Oversight and management of project managers within the Programme

· Accountable for the controlled delivery of the Programme

· Proactively monitoring Programme overall progress, resolving issues, and initiating

corrective action as appropriate

· Lead programme with multiple initiatives, building high performing project teams to
enable the delivery to agreed scope, cost and timescales achieving the end business
benefit

· Manage risks, issues, and dependencies efficiently and effectively, escalating where
necessary and resolving if appropriate

Requirements:

· Responds quickly and decisively to tackle significant issues, keeping others focused
and on track in agreeing and delivering effective countermeasures.

· Manages & tracks resource estimates for the programmes consolidating project data
where appropriate

· Spots trends and hotspots of resource utilisation and uses this information for the
effective planning

· Build strong relationships with key business stakeholders (formal and informal)

· Secures buy-in and commitment from others both inside and outside of the project
teams / programme framework in order to build positive working relationships and joint
successes

· Delivers difficult messages when necessary whilst retaining personal brand of trust
and integrity with business stakeholders of all levels.

· Promotes the sharing and development of 'best practice' in project management

techniques and ensuring 'lessons learned' are captured through effective reflection on
project & programme performance.

· Reflects regularly on successes and failures and acts to foster an environment of

continuous improvement.

· Ability to work to tight deadlines, prioritising their own programme workload

· Knowledge of Change Control Frameworks and the governance around these

About the job

A day in the life:
  Work with project/ Program / Product managers from various applications to
provide a consolidated view to business and technology leadership teams.
 Be a regional POC for the global technology teams to support solution delivery in
the region.
 Go to person for any technology information needs in the region.
 Engages with Retail, Digital and Technology teams to ensure final delivery meets
requirements.
 Identify Technical/business processes, document their workflow in process maps
which reflect the relationship between the operating model and the technology
platforms, and identify roles within these processes.
 Participate in intake process, Quarterly planning meetings.
 Business and functional requirement gathering for small medium complex scope;
compiling needs from multiple stakeholders into a single set of prioritized
requirements.
 Work with stakeholders to understand their business needs and challenges,
assist in aligning overall scope and sequencing recommendations with business
stakeholders.
 Utilize tools such as business requirements documentation, JIRA, and
Confluence to facilitate requirements alignment sessions, develop test scripts.
 Evaluate current business processes, workflows, and roadmaps to have
comprehensive understanding of current state and ideal future state.
 Lead cross functional collaboration and drives to alignment with business and
technology partners within constraints of the project or work.

Qualifications:

 5+ years of program management and/or product management experience.

 Education and/or strong work experience in Information Technology or a
related field (preferred).
 Fluency in English (written and spoken)
 Strong understanding of key elements in the retail/digital guest journey
and a desire to continuously improve this.
 Excellent Documentation skills.
 Excellent Presentation Skills.
 Ability to understand and solve complex problems.
 Solid Microsoft Excel, confident in analyzing and interpreting data
 Entrepreneurial spirit, proactive can-do attitude, attention to detail
 A strong mix of creative and analytical capabilities in combination with a hands-
on attitude to get things done.
 Ability to adequately prioritize personal workload.
 PMI certification is preferred but not must.
 Excellent soft skills with a teamwork mentality, and the ability to work
independently and collaboratively.
 Willingness to thrive in an international environment, with multiple
languages, cultures, and time zones.

Must haves:

 Acknowledges the presence of choice in every moment and takes personal

responsibility for their life.
 Possesses an entrepreneurial spirit and continuously innovates to achieve great
results.
  Communicates with honesty and kindness and creates the space for others to do
the same.
 Leads with courage, knowing the possibility of greatness is bigger than the fear
of failure.
 Fosters connection by putting people first and building trusting relationships.
 Integrates fun and joy as a way of being and working, aka doesn’t take
themselves too seriously.

About the job

AGIL f(x) is a leading bubble apps development agency based in Boston, MA, that thrives on
agility, innovation, and cutting-edge solutions. We're seeking an experienced Scrum Master to
guide our development teams and ensure optimal application of Scrum methodologies.

Primary Responsibilities

 Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and
retrospectives, ensuring efficient and productive sessions.
 Coaching and Training: Educate and reinforce Scrum and Agile practices among team
members, ensuring adherence to principles and values.
 Impediment Removal: Proactively identify, track, and resolve impediments that hinder
team progress.
 Protect the Team: Guard the development team from external interruptions and
distractions to maintain focus and productivity.
 Stakeholder Engagement: Serve as the point of contact for external stakeholders, ensuring
clear communication and managing expectations.
 Monitor and Report: Track sprint progress using metrics like burndown charts and
provide regular updates to relevant parties.
 Continuous Improvement: Lead sprint retrospectives to identify areas of improvement
and ensure their implementation in subsequent sprints.
 Collaborate with Product Owner: Assist the Product Owner in backlog maintenance and
prioritization, ensuring alignment with business objectives.
 Promote Quality: Uphold and emphasize the importance of product quality, addressing
any concerns or challenges that might compromise it.
 Team Building: Foster a collaborative and transparent team environment, addressing
conflicts and promoting team cohesion.
 Stay Updated: Continuously learn and stay updated on Scrum and Agile best practices
and techniques, introducing them to the team when applicable.
 Training: Onboard and train new team members on Scrum processes and Agile
methodologies.

Qualifications:
  Bachelor's degree in Computer Science, Business, or a related field.
 Certified Scrum Master (CSM) or equivalent certification.
 Minimum of 3 years of experience as a Scrum Master in a software development
environment.
 A strong understanding of bubble app development will be a plus.
 Excellent communication, mentoring, and leadership skills.
 Proficient in Agile tools and software.

Job Purpose
Responsible for end-to-end Project Management for IBG. The role delivers Project
Management Outputs for the Transformation Program centralizing business, functional,
operational, and technical aspects of the Program.
The role requires the incumbent to plan, manage, execute, track and implement
complex corporate banking functional and technology solutions including complex
projects, and ensure delivery in line with customer expectation (internal and external)
within the base-lined schedule, budget and scope parameters; including but not limited
to overseeing the testing strategy and execution, quality and compliance controls, and
production stability after change movement.

Key Result Areas

 Provide hands-on technology project management and documentation to
support technology projects
 Drive planning at the various organizational levels to ensure projects areon
track/resourced
 Establish project governance and communication with stakeholders
 Manage dependencies proactively, coordinate across teams to resolve issues
and mitigate risks
 Contribute to executive-level updates on strategy, budget, project delivery,
controls, risks, etc.
 Organize required reporting for business and technology management review
sessions
 Track financials related to technology expenditures including software,
hardware, and resource allocation
 Participates in developing the overall strategy, objectives and long-term goals
for the PMO
 Hires and manages a team of project managers and analysts, providing
leadership and direction for the management of their projects
 Assigns staff members to projects; guides and supports project managers’
delivery of on-time and on-budget projects
 Establish and/or enhance project governance standards and operating
procedures
 Ensures adequate project scope, risks, andissues management
 Creates standards, reviews and provides feedback on project and portfolio
reporting, including establishment of KPI’s and Productivity Metrics
 Contributes to inventory of best practices and lessons learned for project
management
 Supports career and skills development of project managers
 May also serve as project or program manager for specific projects, releases,
or programs, as appropriate.
 Good experience in managing cross-functional projects and/or teams
 Prior Experience in Agileand Azure DevOps and prepare sprint reviews and
topical deep dives.
 Banking experience is must.
 Project Infrastructure Experience, SDLC Life cycle, IT Infrastructure experience
Knowledge on change control process, Knowledge on risk management.
 Provide extensive leadership in digital technology, including continuous
delivery, Cloud Strategy, automation, and key technology / vendor selections.
 Provide solutions and technology leadership across a range of corporate
banking technologies including, but not limited to, Mobile/Web Frameworks,
Portal, and Collaboration Platforms, React etc.
Key Result Areas (Continued)
 Prior experience with Core banking systems (Flexcube/T-24), hands on
knowledge of Datawarehouse (Oracle, PL/SQL, Informatica etc..) systems and
with mindset to deep dive into issues and resolve.
 Exposure to tools such as Hadoop, BMW, OFSAA etc. is highly desirable
 Experience with IT/Cyber Audits and Regulatory Projects.
 Vendor Management: Fully aligned to activities being managed by vendors and
participating in the program, coordinating their activities and outputs.
 Adhere to project management, information controls and security
frameworks/procedures, including change and incident management process.
 Provide general administrative support to the team, including, meetings,
knowledge transfer and activity reporting.
 Ensure management is always informed of risks, issues, project/activity status,
and team accomplishments.
 Brief teams on important project, operational and organizational issues.
 Excellent presentation, interpersonal, and communication skills; effectively
communicates (both written and oral) at all levels throughout an organization
 Comfortable gaining commitment and consensus through persuasion and
negotiation of colleagues at all levels; works collaboratively across teams to
reach common goals
Key Result Areas (Continued)
 Balance conflicting requirements and needs of team members and project
stakeholders for optimal outcome.
 Full compliance with the change management process for all production
rollouts.
 Provide cost effective, business friendly and quality technology solutions which
should ensure scalability and stability
 Provide innovative approaches to Business problems by utilizing existing
applications
 Strong analytical and problem-solving skills
Key Result Areas (Continued)
 Perform team assessment and evaluations
 Enforce the company’s policies and procedures
 Assess training needs and select training tools for team members
 Anticipates critical issues and risks and takes responsibility for resolution
across the organization
 Solid decision-maker that takes responsibility for projects, people, and actions
 Excellent time management and ability to deliver on commitments
 Skilled relationship manager, adept at building a strong network and
relationships at the executive level with technology and solutions, internal
clients, and vendor groups
Knowledge, Skills and Experience
 More than 16 years of experience with extensive project management
experience
 Expert in Implementations techniques, including Waterfall, Agile.
 Cross border team management experience.
 Strong business orientation, domain knowledge to comprehend user
requirements.
 Experience within a technology organization in the financial services industry is
preferred
 Experience tracking projects and tasks through Jira/Confluence
 Must be hands-on with project documentation for planning, test approach, and
log, and proactive in closing open items
 Strong Program management and general management skills.
 Excellent communication skills, and the ability to articulate complex issues
concisely
 Excellent organizational skills
 Good consensus builder, ability to report to senior management as required
 Ability to work across organizations and through obstacles
 Commercially focused at aligning business strategy with technology
 Strong analytical and conceptual skills
 Organizational and presentation capabilities
 Vendor and user management capabilities
 Banking and banking product management skills and experience is a very
important plus for the position
 Proficiency with Microsoft Office and Microsoft Project
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Job description
Carelon India s is seeking for Project Managers, who will be responsible for all the
project Management requirements who deals with Strategic and Problem-solving
mindset, Stakeholder Management, Financial Acumen, Communication & Collaboration,
Estimation & Planning, Risk/Issue Management, High Performance Accountability,
Executive articulation and Developing People
JOB RESPONSIBILITY
 Planning and execution
 Strategic outcomes
 Stakeholder Communication and Reporting
 Financial mgmt. & Reporting
 Requirements to Release Management
 Change & Service Management
 Governance - Risk & Dependency Management & Escalation
 Continuous Improvement
 Collaboration and Communication: Collaborate closely with Business teams to gather
inputs, share insights, and align pricing strategies with overall business objectives.
Present findings and recommendations to stakeholders in a clear and concise
manner.
 Visualization: Create and report KPI insights in Excel.
 Manages and creates relationships with business partners to evaluate and foster
data-driven innovation.
 Communicating business value and innovation potential through effective
insights/visualizations.
QUALIFICATION
 Project Management Professional (PMP)
 PRINCE2 Practitioner
 SAFe 4.0
EXPERIENCE
 13 -18 years
 Program / Project Management levels
SKILLS AND COMPETENCIES
 Strategic and Problem-solving mindset
 Stakeholder Management
 Financial Acumen
 Communication & Collaboration
 Estimation & Planning
 Risk/Issue Management
 High Performance Accountability
 Executive articulation
 Developing People

About the job

Do you have experience working as program manager for large software implementation
projects? Are you driven to continuously improve the organization and do you want to
elevate past project management while improving efficiency and effectiveness of projects?
Are you hands-on, persistent and service oriented? Then this role of Global PMO at our
office in Bangalore, India could be the perfect role for you!
What will you do?

The Global Project Management Officer is responsible for overseeing the development,
implementation, and management of a centralized project management office across our
organization's global footprint. This role will involve establishing and standardizing project
management processes and procedures, developing and managing project management
resources, overseeing governance and oversight of projects, and capturing and disseminating
project management knowledge and best practices. This will be a global role, you will work from
the office in Bangalore, India.

 Develop and implement standardized project management processes and procedures that
can be used across all department, this includes contract, resource and performance
management.
 Manage the centralized project management office, including overseeing personnel,
funding, and technology resources.
 Provide oversight and guidance to project teams to ensure adherence to established
processes and procedures.
 Perform analyses on financial data and operational metrics to create recommendations
leading to improvement of profitability.
 Prepare reports from multiple data sources to support the leadership teams and global
board. At the same time, performing root cause analyses of variance in utilization or
revenue forecast versus actuals.
 Establish key performance indicators (KPIs) and metrics to measure the success of
projects
 Track project performance, identify areas for improvement, and implement corrective
actions as needed.
 Develop and maintain relationships with external stakeholders, including vendors and
suppliers and engage with stakeholders across the organization to ensure alignment and
buy-in for project management practices and initiatives.
 Provide training and support to project managers and teams on project management
processes and procedures and participate in continuous improvement initiatives.
 Oversee portfolio risk and change management.
 Working with different internal stakeholders from local leadership to Global CxO and
communication requirements. This includes working together with the Business Leader
to achieve company targets.

We ask

 Bachelor’s or Master’s degree in business, project management or related field

  7+ years of experience in project management, including experience in software
implementations
 Certification in Project Management is required (PMP, PMI), certification in Lean Six
Sigma is a plus
 Demonstrable experience with and understanding a Professional Services or Consulting
organization and their Business Models.
 Demonstrable experience with Organizational Change Management. Furthermore, you
are able to translate long term strategy plans into operational yearly plans
 Demonstrable leadership experience or management experience. This includes
experience in building up and managing a team, performing tasks such as performance
reviews etc.
 Fluent in the English language
 Demonstrable experience with running large scale software implementation projects with
multiple teams
 Strong analytical skills, persistence and a vision for how software implementations work
 Passionate about data, you strive to have the figures connect
 Excellent communication (both written and verbal) and interpersonal skills
 Strong organizational skills and attention to detail
 Ability to work under pressure and meet tight deadlines
 Assertive conflict-resolution and problem-solving skills

What’s in it for you

 Competitive salary
 Provident fund
 Holiday allowance (24 days for a full-time contract+10 National Holidays)
 PF scheme
 Employee/Family Group Insurance
 Modern laptop
 Internet, transportation, and phone allowance
 A modern, flexible, and multicultural workplace at an innovative and global company
 Ambitious and kind colleagues from all over the world and a great team spirit
 Global and intercultural character (we have over 30 nationalities!)
 Environment where you can implement your own ideas and strategies
 Being part of a fast-growing scale-up, meaning there is lots of room for creativity and
innovation

About the job

 Project Description:
 Automotive ECU software development project management
 Responsibilities:

 Manages Automotive SW projects with significant complexity, risk, reach, and
noticeable impact for the parts of the business unit or company
  Experience as a customer spoke.
 Manages a diverse project team with members of multiple functions across
geographic locations.
 Planning and tracking of resources, deliveries, budget, and risks.
 Interface with concept, development, validation, quality, functional safety teams
to ensure quality and on-time delivery.
 Evaluate new/complex situations using analytical thought
 Responsible for Software product development from feasibility to product launch
phase for Automotive Embedded Microcontroller products.
 Achievement of Time, Cost, Quality Schedule targets for own software projects.
 Fulfillment of organizational goals towards profitability, quality, and customer
satisfaction.
 Tracking, Reporting, and controlling for all projects under own responsibility.
 Actively drive the requirement, change risk management of projects.
 Support business functions on customer RFQs and preparations to enable
management decisions.
 Leads others to solve complex problems. Continuously focuses on project quality,
assesses progress, and ensures goals are met.
 Mandatory Skills:
 Auto > Agile > SAFe Classic AUTOSAR Project Management
 Mandatory Skills Description:

 Minimum 10 to 15 years of experience in Embedded Software Development in
Automotive software domain
 At least 4 to 6 years experience in end to end Project Management, managing
large complex projects
 Comprehensive overview of Software Development flow, SDLC.
 Proven experience in handling Software Project Management tools like Jira, MPP
 Ability to implement project KPIs time, cost, quality, productivity, etc
 Experience in handling Automotive Software projects is a huge advantage
 Awareness of standards such as AUTOSAR, IEC 61508, ISO 26262, and related
certification processes
 Embedded system software development\/validation in C, assembly languages
 Excellent communication skills and a great team player in a multi-site, multi-
cultural RD environment
 Nice-to-Have Skills:
 PMP Certification in Project Management is a plus

Position: Senior Delivery Manager

Location: Hi-Tech City, Hyderabad
Duration: Full time
Notice Period: ASAP
Responsibilities:
 Responsible for the delivery of all the projects in the
organization
 Responsible for Project management on Agile and SDLC-based
delivery methodologies
 Responsible for successful project completion and team
building.
  Strong decision-making and problem-solving skills.
 Have to manage large-scale projects.
 Be able to present the status, risks, issues, etc. of this roadmap
to executive leadership.
 Help keep the team on track and ensure that projects meet
specific standards at each stage of the process.
 Monitoring progress and performance and helping teams to
make improvements.
 Preparing and presenting status reports to stakeholders.
 Responsible for Cost / Quality / Delay Deliverables Cybersecurity
for allocated projects
 Maximum utilization of the resources and upskilling them if
required
 Ensuring Customer Satisfaction
 Ensuring coordination between all stakeholders and meeting the
expectations
Qualifications
 15+ years of proven experience in a project/Delivery
management role.
 Must have a solid grasp of how to scale Lean and Agile practices
and understand the unique opportunities and challenges
associated with facilitating and continuously aligning a large
development program.
 Experience in managing team(s) following scaled-Agile
approaches such as the Scaled Agile Framework (SAFe), Disciplined
Agile, Development (DAD), or other Agile, Scrum, or other iterative
frameworks at-scale
 Working knowledge of agile methodology, techniques, and
frameworks, such as Scrum or Kanban, to deliver solutions.
Working knowledge of SDLC delivery
 Excellent people and project management skills.
 Strong communication and presentation skills.
 Strong analytical and problem-solving skills.

Thank you!
---------------
Best Regards

Talent Acquisition
040 6834 1042 | +91 7386663837 | careers@enhisecure.com

About the job

Sr. Functional Architect
Qualification

BE/ B Tech, MCA, MS, MBA

Responsibility

Business Planning:

 Bring knowledge, understand trends in existing engagements.

 evaluate options in defined functional area (solution architecture
domain/technology/product/ infrastructure) and contribute to the annual business
planning process.
 Support activities related to strategic choices in defined scenarios (related to
domain/technology/product/infrastructure) and provide inputs on
enhancing/rationalization of existing capabilities and services.

Solution Conceptualization

 Keep track of industry trends and build/ Provide support in business cases for new
solutions in EAS for new solution development in defined functional areas
(domain/technology/product/ infrastructure).
 Review/Lead new solution offerings development by identifying use cases, participate in
process blueprinting and walkthrough.
 Present the business case to concerned stakeholders/business leadership and seek
approval.
 Serve as POC for both client and delivery team assuring projects are effectively governed
in terms of solution adequacy.
 take corrective steps to prevent client escalation.

Solution Definition
  Understand the customer domain and his/ her requirements.
 Interact with Business Analysts / Senior Business analysts for requirement analysis.
 Analyze CTS capabilities from a domain perspective and identify the operational nuances
in meeting customer's requirements.
 Develop tools and templates.
 Share analysis inputs with other architects.
 Recommend best solution.
 Interact with customer and provide support in finalizing the scope.
 Clarify queries other architects/teams have on the proposed solution.
 Monitor progress on project delivery on an ongoing basis and provide support as and
when required.
 Execute maturity assessment and other process improvement initiatives.
 Execute CBA and create business case.
 Create business process architecture and related process flows.
 Create Process Hierarchies and align KPIs to different process levels.
 Define Business and Operations KPIs and align with strategic and tactical objectives of
engagement.
 Apply BRM on specific customer problem areas and devise BRM enabled solutions.

Project Support/Delivery

 Responsible for client satisfaction, risk and escalation management Understands client
stakeholder expectations and guide delivery team to successful implementation.
 Review, finalize, and manage overall delivery of solution including business blueprint
and design audits, supporting SMEs and consultants form a solution point of view.
 Support operations in on boarding and enablement.
 Asset Development and Governance (Cognizant H1,H2,H3).
 Create assets in H1/H2, Build and finalize implementation plan with client and internal
stakeholders.
 Identify re usable assets and track utilization of assets across projects.
 Assist in analyzing metrics and feedback from project teams adopting designed assets.
 Monitor asset effectiveness during realtime implementation.
 Identify areas for improvement / customization and redesign asset based on analysis.
 Develop and ensure promotion/adoption of assets in H1/H2.

Sales Support
  Support collateral creation for seminars and industry forums.
 Provides handson, ontheground management of medium engagements to assure that
growth opportunities are appropriately identified and existing opportunities are mined.
 Identify new needs in existing clients and share suggestions with Principal/Sr Architects.
 Participate in discussions, presentations with customers at a strategic level versus
execution or tactical level.
 Lead RFP response actively in terms of solution architecture and design, effort
estimations, risks and mitigation.
 Lead oral presentation to the customer in area of domain/product expertise.

Client Management/Relationship Management

 Proactively build relationships with functional owners in client organization to build long
term partnerships.
 Create and own connect with the right sponsors/business leaders for a given solution.
 Drive alignment, connects with third party vendor in an engagement wherever applicable.
 Own Expectation Management, Client Satisfaction Management, and Risk Management
in area of domain/solution expertise.
 Deliver and measure value pre, during, and post engagement and communicate to
stakeholders.

Market Scan & Brand Branding And Opportunity Identification

 Bring deep knowledge of customer business domain/industry within given vertical or

domain.
 Conduct secondary research on domain//industry specific solutions.
 Bring an understanding of competitive landscape.
 Identify key trends and forecasts in the domain/industry.
 Participate/Contribute to conferences with partners, analysts / vendors in area of
domain/technology expertise through active mindshare gain Webinars, White papers,
speaking events etc.
 Prepare/review collateral, publications, technology papers etc for distribution.
 Contribute to opportunity qualification and provide inputs on enhancing/rationalization of
existing capabilities and services.

Knowledge Management
  Contribute TL, Design, PoVs, tools, templates, case studies etc artifacts into the
knowledge management repository.
 Conduct and facilitate knowledge sharing and learning sessions across the team.
 Build awareness of the knowledge repository among teams.

People Management

 Participate in junior to middle management level talent selection.

 Set goals for team members and monitor performance.
 Guide the employee in setting career paths.
 Coordinate with the project/program manager in understanding how the employee can
better contribute to the project, seek feedback, and address concerns.
 Conduct performance appraisal for team members.
 Organize team initiatives on a periodic basis.

⚫Responsibilities:

- Project Management Experience in Pega

- Leading project planning sessions

- Coordinating staff and internal resources

- Managing project progress and adapting work as required

- Ensuring projects meet deadlines

- Managing relationships with clients and stakeholders

- Designing and signing off on contracts

- Overseeing all incoming and outgoing project documentation

- Participating in the tender process i.e. design, submission, and review

- Designing a risk mitigation plan

- Conducting project reviews and creating detailed reports for executive staff

- Optimizing and improving processes and the overall approach where necessary
- Managing large and diverse teams

A Programme Manager is responsible for overseeing and managing multiple projects and
initiatives within an organization to ensure their successful delivery and alignment with
strategic goals. This role requires strong leadership, communication, and organizational
skills, as well as the ability to collaborate across various teams and stakeholders. The
Programme Manager must have a deep understanding of project management principles,
change management, and business strategy to drive the achievement of desired outcomes.

1.Programme Planning and Strategy:

 Develop and define programme objectives, scope, and success criteria.

 Align the programme with the organization's strategic goals and initiatives.
 Create a detailed programme plan, outlining tasks, timelines, resources, and
dependencies.

2. Stakeholder Management:

 Identify and engage key stakeholders, including executives, project teams, and external
partners.
 Maintain open communication channels to provide updates on programme progress and
address concerns.

3.Resource Allocation:

 Allocate resources, including budget, personnel, and tools, to support programme

execution.
 Ensure resource availability and manage potential conflicts across projects.

4.Risk Management:

 Identify potential risks and challenges that could impact programme delivery.
 Develop risk mitigation strategies and contingency plans to address unforeseen issues.

5.Project Oversight:

 Monitor the progress of individual projects within the programme, ensuring they stay on
track and within scope.
 Provide guidance and support to project managers, offering solutions to overcome
obstacles.
6.Performance Tracking and Reporting:

 Establish key performance indicators (KPIs) to measure the success of the programme.
 Regularly track and report on programme performance to relevant stakeholders and
leadership.

7.Change Management:

 Develop and implement strategies to manage organizational change resulting from

programme implementation.
 Address resistance to change and promote a smooth transition to new processes or
systems.

8.Communication:

 Maintain clear and effective communication channels with all stakeholders.

 Present programme updates and outcomes to executives and other relevant audiences.

9.Quality Assurance:

 Ensure that project deliverables meet the required quality standards and align with the
programme's objectives.

10.Continuous Improvement:

 Identify opportunities to enhance processes and methodologies to improve programme

efficiency and effectiveness.
 Encourage a culture of learning and adaptation within the programme team.

Qualifications and Skills:

 Bachelor's degree in a relevant field; Master's degree or relevant certification (e.g., PMP,
PgMP) is a plus.
 Proven experience in programme management, including managing multiple projects
simultaneously.
 Strong leadership and team management skills.
 Excellent communication and interpersonal abilities.
 Analytical thinking and problem-solving skills.
 Proficiency in project management tools and software.
 Ability to work well under pressure and adapt to changing priorities.
 Knowledge of relevant industry standards and best practices.
 Experience in change management and organizational transformation.
About the job
Our client is a leading service based IT company.

Locations : Gurugram, Bangalore, Mumbai, Pune, Hyderabad and Chennai

Experience: 1-18+ years of relevant experience (Hiring cross levels)

· Discovering stakeholders’ challenges and expectations and defining a Change

Management strategy to support business transformational change programs

· Executing end-to-end change management programs for transformations for wide

range of programs like S/4 HANA, Salesforce, Oracle, M&A, Operating model and Shared
Services implementations

· Conducting sales and business development activities to drive business growth and
leading/ supporting sales activities to achieve business goals.

· Leveraging social and digital technologies in change management and

communications

· Assisting clients in developing their change capability and becoming more agile
businesses

· Building and driving thought leadership materials on new age topics with global and
internal Accenture partners

· Contributing to practice-building efforts such as recruiting, training and attending

community events

· Traveling globally to work with prestigious clients and deliver large-scale

transformational change

· Working across a dynamic, international team where English is the common language

· Collaborating with the best and brightest minds in the industry

· Coaching and mentoring junior team members

YOUR EXPERIENCE: Basic Qualifications

● MBA/Master’s degree

● 1+ years of experience in driving change management-related programs (change

enablement strategy and associated interventions, change adoption organization
design, digital communication and engagement, training support and business
readiness)

● External client facing experience in managing end to end change programs

● Experience in driving behaviour change, change adoption or culture change over and
above standard change management strategy is a must

● Techno-functional experience in the successful delivery of cloud based Systems

implementation (Office 365, SAP S4 HANA, SFDC) is a plus

● Experience of sales origination and solutioning activities, with a proven track record.

● Ability to articulate the business value of recommendations/plans/strategies

● Ability to interpret data, work with analytic models and advanced technologies and
digital tools (e.g. cloud HR, behavior change packages, immersive learning)

● Ability to effectively manage stakeholders in a multi-cultural and global environment

● Foreign language capabilities (eg. Arabic, Japanese, French) will be an added

advantage

Summary

We are seeking a highly skilled and experienced Sr Program Manager to join our team at
Eagle Eye Networks. The Sr Program Manager will be responsible for leading and
coordinating the planning, execution, and tracking of complex projects across all
engineering and cross-functional teams. The ideal candidate will have experience with
scorecard management, stakeholder communication, sheet management, and
presentation skills.

Responsibilities

 Communicate with stakeholders and follow up on project progress

 Manage scorecards and arrange pre-meetings
 Lead presentations at executive staff meetings
 Coordinate with project management and engineering teams
  Manage all hands meetings, Confluence maintenance, and JIRA maintenance
 Track test teams and test automation progress
 Monitor infra team progress
 Define and plan projects, including detailed technical specifications and high-
level plans
 Map cross-team dependencies and assign ownership and accountability for all
sections of the project
 Define review checkpoints and project gates
 Create a risk mitigation plan
 Track milestones and schedule realignment
 Regularly review progress and track each team's work
 Manage surprises and risks

Experience

 At least 5 years of continuous, strong and practical Program Management

experience

Must Have:

 Experience with scorecard management and KPI generation/automation

 Scrum Master or Agile Practitioner experience
 Strong meeting management skills
 Proficient in Google Docs/Sheets and JIRA/Confluence
 Strong communication and presentation skills
 Experience leading cross-functional teams
 Ability to work in a fast-paced and dynamic environment

Nice to Have:

 Scripting experience, specifically with Google Apps Script

Benefits
Eagle Eye Networks is an innovative, global start-up building the only platform powerful
enough to support the future of video surveillance and security. Here your voice will be
heard, and talent respected. We have proven leadership and financial backing of one of
the world’s premier venture capital firms. The work we do is essential in today’s world,
as our systems are used to protect the health, safety, and welfare of people and
property around the world. Eagle Eye is a place where you can make a difference. Bring
your passion, your drive, a roll-up- your- sleeves- and- get- it- done work ethic, and a
collaborative mindset. Be ready to work hard and have fun. We also have great benefits
and perks.

As a Director, Program Management

You will be responsible for managing a team of program managers or a major account.
Responsible for achieving the company's goals related to client retention, quality
service delivery, client and BCD Travel profitability, preferred vendor maximization,
technology implementation.

Main Job Responsibilities (Duties and Tasks):

The main job responsibilities of a Project Management Lead encompass a range of

activities that contribute to the successful planning, execution, and completion of
projects. These responsibilities include:

Project Planning and Initiation:

 Define project objectives, scope, and deliverables in collaboration with

stakeholders.
 Develop project plans outlining tasks, timelines, resources, and dependencies.
 Identify and allocate project team members, roles, and responsibilities.
 Conduct project kickoff meetings to align the team and stakeholders on project
goals.

Team Leadership and Collaboration:

 Provide clear direction, guidance, and leadership to project teams.

 Foster a collaborative environment, encouraging open communication and
knowledge sharing.
 Motivate and inspire team members to deliver their best work and meet project
milestones.

Resource Management:

 Manage project resources effectively, including personnel, budget, and materials.

 Allocate resources based on project requirements and priorities.
 Monitor resource utilization and make adjustments as needed to ensure optimal
project performance.


Risk Management:

 Identify potential project risks and develop mitigation strategies.

 Monitor and manage risks throughout the project lifecycle to minimize their
impact.
 Proactively address issues that may arise and implement contingency plans
when necessary.

Progress Monitoring and Reporting:

 Track project progress against established timelines and milestones.

 Provide regular status updates to stakeholders, sponsors, and executives.
 Prepare and present comprehensive project status reports, highlighting
achievements and challenges.

Quality Assurance:

 Ensure project deliverables meet quality standards and adhere to specifications.

 Implement quality control processes to validate work before submission to
stakeholders.
 Conduct regular reviews and inspections to identify and address potential issues
early on.

Communication and Stakeholder Management:

 Establish effective communication channels with project stakeholders.

 Manage stakeholder expectations by providing clear and accurate project
information.
 Facilitate communication between cross-functional teams and ensure alignment
on project goals.

Change Management:

 Handle changes to project scope, schedule, and requirements using established

change control processes.
 Assess the impact of changes on project objectives and adjust plans accordingly.
 Communicate changes to relevant stakeholders and manage their expectations.
Lessons Learned and Continuous Improvement:

 Conduct post-project reviews to analyze outcomes and identify lessons learned.

 Implement improvements based on feedback and insights gained from
completed projects.
 Foster a culture of continuous improvement by sharing best practices and
refining project management processes.

Client and Customer Relations:

 Engage with clients or customers as necessary to ensure their needs are being
met.
 Address client feedback and concerns in a timely and professional manner.
 Build and maintain positive relationships with clients to foster future
collaboration.
 Overall, the Project Management Lead plays a pivotal role in orchestrating
various aspects of project execution to achieve successful outcomes, drive
organizational growth, and enhance the overall project management capabilities
of the company.

Requirements:

Needed competencies:

 Proficiency in various project management methodologies (Agile, Waterfall, etc.).

 Effective leadership and motivation of cross-functional teams.
 Excellent verbal and written communication skills for stakeholder
 Strong analytical skills to identify issues, risks, and solutions.
 Efficient time and resource management to meet deadlines.
 Skill in identifying, assessing, and mitigating project risks.
 Strong negotiation and conflict resolution abilities.
 Adaptability to changing project requirements and circumstances.
 Customer-centric approach to meet stakeholder needs.
 Commitment to continuous learning and process improvement.
 Adherence to ethical standards and professional conduct.

Education:

Bachelor's Degree: A bachelor's degree in a related field such as Business

Administration, Project Management, Engineering, Computer Science, or a relevant
discipline provides a solid foundation for the role.
Key Responsibilities

 Lead Global Phase 1 to 3 clinical trials.

 With support of supervisor, manage Cogstate’s more complex computerized cognitive
test projects and standard rater training projects.
 With support from supervisor, request resources across platform lines and ensure team
member follow pre-determined hours allocated in budget.
 Analyze reports for project hours and budget utilization and make course corrections in
conjunction with Operations Line Managers.
 Ability to review Work Orders and determine deliverables and timelines for project.
 Manage project to target gross profit consistently.
 Assess Change Order process and invoice according to contract.
 Forecast invoicing according to observation and analysis of project activities.
 Managing projects in Start-Up or Conduct or Close-Out phases (can be over multiple
projects).
 Direct work of project coordinators, including delegating tasks and responsible for QC;
provide feedback on performance.
 Manage activities of study team and escalate if activities are not in alignment with scope,
budget or timelines.
 Attending Investigator Meetings and ensuring Cogstate is well represented.
 Oversee delivery from site services, data management and science/statistics teams
internally. Manage risks to clinical activities, develop contingency and mitigation plans
to minimize risks, and provide updates and metrics to Sponsor.
 Train Staff.

About the job

Job Description

Position: Delivery Manager - Lending Products (Software)

Location: Hyderabad

Experience: 10 -15 years

Responsibilities

 Lead and manage the Lending Product Delivery team, providing guidance,
mentorship, and support to ensure successful project execution and team
growth.
 Collaborate with Sales, Product, and Technical teams to define project scope,
objectives, and deliverables based on client requirements.
 Develop and execute project plans, timelines, resource allocation, and risk
management strategies to ensure on-time and within-budget project delivery.
 Act as the primary point of contact for clients, maintaining strong client
relationships through regular communication, updates, and addressing concerns.
  Manage client expectations and ensure that the project deliverables align with
their business goals and expectations.
 Monitor project progress, identify potential risks, and proactively implement
mitigation strategies to ensure smooth project execution.
 Coordinate cross-functional teams including developers, QA engineers, business
analysts, and product managers to ensure seamless collaboration throughout the
project lifecycle.
 Conduct regular status meetings, project reviews, and post-project evaluations to
assess performance, identify areas of improvement, and implement best
practices.
 Provide technical and domain expertise to guide teams in solving complex
lending technology challenges and ensuring optimal solutions.
 Stay updated with industry trends, lending regulations, and technology
advancements to continuously enhance the company's lending product offerings.

Qualifications

 Bachelor's degree in Computer Science, Information Technology, Business, or a

related field; Master's degree preferred.
 Proven experience (7+ years) in project management, specifically in delivering
lending technology solutions with an overall 10-15 years of experience in the
industry.
 Strong understanding of the lending domain, including loan origination,
underwriting, servicing, and regulatory compliance.
 Exceptional leadership skills with a demonstrated ability to lead and motivate
cross-functional teams.
 Excellent communication and interpersonal skills, with the ability to effectively
engage with clients, internal teams, and stakeholders.
 Proficient in project management methodologies and tools, with a track record of
successfully delivering projects on time and within budget.
 Problem-solving mindset with the ability to think strategically and analytically.
 Knowledge of software development life cycle (SDLC) processes and best
practices.
 PMP, PMI-ACP, or other relevant certifications are a plus.
 Flexibility to travel as needed for client meetings and project-related activities.

 About the job

 Business Title: Competency Manager / Technical Program Manager
 Delivery Unit: Digital
 Reports Directly to: Vice President, Digital Competency Unit

 Due to transformation happening in the Banking and Financial Industry (BFSI) at a very
fast pace, the demand to deliver high quality solutions for our Business and Customers is
in demand. We are looking for a Technical Program Manager (Compentency / Program
Management) for the Digital transformation team.
 If you have a passion in designing and implementing innovative solutions involving
modern technology stacks with agile product delivery methodology on BFSI, then this
job is for you.
 You are expected to operate as part of a centre-of-excellence that will provide
consultancy, know-how, architect, design and code to wider team within Digital/External
Project Groups and Customers.

 Responsibilities
 · Lead center of excelleance, practice & mentoring programs by centralizing and
managing research, upskilling, & demand-based training & certification requirements of
technical associates.
 · Should be able manage mutiple technical competency areas like EAI, Cloud,
DevOps, Mobile, Web, etc
 · Create robust evaluation of tools, methods and process in the market so that the
practice is at the forefront.
 · Work closely with delivery, technical architects, fulfilment and deployable pool
management teams to build digital competencies.
 · Work with internal and external trainers to define, evaluate & organize training
programs.
 · Managing a team with a diverse array of talents and responsibilities.
 · Provide mentoring on advanced development concepts and technical capabilities to
developers.
 · Lead productivity improvement plans in delivery through the involvement of the
team.
 · Create re-usable frameworks and components so that the delivery is facilitated.
 · Strong ability to understand the long-term ("big picture") and short-term perspectives
of solutions.
 · Define the program controls, or the processes, procedures, reporting, etc., to manage
the program.
 · Should be a good team player and perform multi-tasking as the job demands.
 · Prior working on BFSI would be a plus across various global banks.
 · Actively lead all pilots and implementations in determining the tools, process and
methods.

 Qualifications

 Technical
 · Should have come from software development background with experience in
enterprise application integration, cloud, mobile app development, devops, practice/CoE
building.
 · Good to have banking domain knowledge and can understand tech stack with any of
cloud capabilities.
 · Experience in troubleshooting, software development processes and ability to
understand and implement client requirements.
 · Experience of IT services delivery, horizontals/practices, learning & development,
strong technology experience.
 · Manage digital lab infrastructure and work closely with architect group, delivery and
technical engagement teams to build POCs, prototypes and frameworks using dedicated
and/or bench pool associates
  · Manage development of internal micro-apps using open source frameworks and low-
code/no-code platforms like PowerApps, Appsmith, etc.,
 Experience
 · Bachelor’s Degree in Computer Science, Information Systems or other related field.
 · 5+ years of hands-on experience in developing solutions using Java, .Net, micro-
services, application servers, cloud, DevOps, Ci/CD
 · 3+ years of experience in managing & delivering portfolio of IT service projects
 · 3+ years in building and managing Practice/Center of Excellence (CoE) in one of
more of the technical domains including recruitment, mentoring/upskilling, identifying
technical training needs, creating/managing digital lab/sandbox environments, building
go-to-market prototypes, solution frameworks, etc.,
 · Overall 10+ years industry experience CoE/technical program management with
keen interest in central competency building, mentoring and intellectual property
creation.
 Non-technical Skills
 · Proven ability to work within a team environment.
 · Highly effective verbal and written English communication skills.
 · Ability to make good / sound decisions and use independent judgement.
 · Strong reasoning, analytical and inter-personal skills.
 · Excellent attention to detail and time management.
 · Good presentation skills.

Responsibilities :

 Build strong working relationships with business stakeholder and ensure project
support and commitment.
 Play the role of a scrum master in the Agile Software development teams -
perform all scrum ceremonies end-to-end.
 Work closely with Product managers and software development team in making
them successful on executing the deliverables of the project on time.
 Manage Jira board and draw the progress report. Come up with strategy based on
the data/insight from that report.
 Define project scope, deliverables and roles and responsibilities in collaboration
with stakeholders, business partners and project team members.
 Plan and schedule project timelines and milestones using appropriate tools.
Create, monitor, and manage detailed project plan.
 Support development efforts by scheduling & attending meetings, capturing and
coordinating action items
 Identify, analyse, prioritize and manage project risks. Develop contingency plans
to mitigate risks.
 Hold the development team high standards in writing quality scalable and
supportable code, complete with appropriate unit tests, automated testing,
documentation, and operationalization aspects in a CI/CD environment
 Lead production support and operations activities working closely with other
teams (Infrastructure, Customer Services among others) to maintain optimal
levels in service availability and performance
 Manage project related documentation like proposals, progress reports,
requirements and presentations.
  Plan and execute deployments, support handover of deliverables and necessary
trainings.
 Follow Agile Scrum practices.

Requirements :

 5+ years of Project Management experience, with an Application Development or

Technical Project Management background.
 3+ years of experience as scrum master.
 Strong skills in project planning, management, and risk assessment in an Agile
environment.
 Excellent knowledge of software development practices including code quality
practices and metrics, scalable software and data architectures, as well as
experience with agile methods (re. Scrum Master certification) and DevOps
 Hands-on experience in developing Java web-based applications specifically in
RESTful APIs, high-performance batch processing of data (ETL and reporting).
 Hand-on experience with at enterprise level databases, (Oracle is preferred).
 Excellent verbal and written communication skills.
 Strong expectation management, influencing and conflict resolution skills.
 An excellent ability to collaborate across various groups, build relationships and
manage effectively in a matrix organization.
 Effective written and verbal communication skills
 CSM/PSM I Certification is required.
 CSP-SM/CSP-PO or PSM II is preferred.
 Understanding of Scaled Agile framework (SAFe) is good to have.
 ITIL certification is good to have.
 Experience with testing automation processes and tools is good to have.
 Familiarity with application container platforms is good to have.

Education : bachelor’s or master’s degree in engineering.

Work Timings (IST)*: 12 pm to 9 pm

Job Location*: Bangalore, India

Responsibilities

 Manage cross-functional infrastructure software engineering programs in a matrix organization

covering a range of areas
 Organizing sprint planning meetings, getting estimates from Dev Leads, and working with product
managers to prioritize sprint tasks
 Tracking sprint development, ensuring milestones within a sprint are met, and regularly
communicating status or raising flags for features that are behind schedule
 Develop and manage end-to-end project plans and ensure on-time delivery
 Provide hands-on program management during analysis, design, development, testing,
implementation, and post-implementation phases
 Perform risk management and change management on projects
 Provide day-to-day coordination and quality assurance for projects and tasks
 Drive internal and external process improvements across multiple teams and functions
 Interface with Engineering and business owners for project requirements and scope and ensuring
that 3, 6, 9 and 12-month roadmaps are executed
  Providing a high-level lens on post-release support tickets, regressions, etc., and analyzing how
teams can get better by doing continuous improvement

Skills and Experience

 5+ years of engineering and Program Management experience

 Broad and deep knowledge of enterprise networking and security technologies
 Knowledge of Cloud-based systems
 A proven track record of delivering Enterprise SaaS Products
 Experience with Agile Development processes
 Experience coordinating and directing teams and resources in a matrix environment
 Proficiency in creating and tracking complex development schedules, managing issues, and
tracking bugs using industry-standard tools
 Experience with lifecycle management
 Experience working in an engineering environment
 Excellent analytical and problem-solving skills
 Hands-on experience collaborating with overseas teams
 Excellent communication and interpersonal skills
 Bonus points for familiarity with FedRAMP and Gov Cloud setup with AWS, and / or hands-on
experience with release management in a large, production cloud environment

What You Will Do

 Overall product management responsibility for Appfire platform services;

 Provide technical product vision and leadership for the platform solution, informed through regular
market & competitive analysis and customer interviews;
 Lead execution of roadmap with supporting team including definition of product requirements,
business case development, project milestones and go-to-market activities;
 With the leadership team, develop and deliver a clear strategy that establishes a winning position
in the marketplace;
 Partner with key stakeholders including engineering, marketing & support to ensure successful
delivery of your products;
 Establish and track goals against KPIs for your products, including adoption and cost metrics as
well as other leading indicators;
 Report against progress and develop remediation plans where necessary.

What We Would Like To See

 Bachelor's degree in Computer Science, Information Technology, Software Engineering or

relevant subject area (required);
 MBA (preferred);
 Minimum three (3)+ years of software engineering experience (required);
 Minimum seven (7) + years of product management experience (required);
 Minimum two (2) + years using Atlassian tools (Jira, Confluence) to deliver products / services;
 Minimum two (2) + years managing SaaS / Subscription-based software product;
 Three (3)+ years experience using product analytics tools;
 A strong foundational knowledge of Cloud Computing concepts and technologies like Compute,
Serverless, Storage, Clustered (Kubernetes) Architectures, Site Reliability (SRE), Centralized
Monitoring and Incident Management
 Experience developing product on the AWS Cloud Platform is highly desired
 Understanding of development concepts and logic;
 Strong interpersonal, analytical, and execution skills;
 Strong communicator and collaborator.
Responsibilities:

 Interact with the client for project management, reporting, deliverables, and day-
to-day relationship management
 Define detailed project plans and ensure agreement with all stakeholders
 Define the execution strategy for the project and provide technical leadership to
the team
 Coordinate internal resources and third parties/vendors for the flawless execution
of projects
 Process management and compliance; project monitoring and management to
ensure delivery within time, cost, and quality
 Report and escalate to management as needed
 Create and maintain comprehensive project documentation

Required Skills

 Passionate about building high-quality systems with software implementation

best practices while leading and mentoring a team of developers.
 Hands-on project management experience for software environment used in
developing and deploying Automated solutions (RPA, Power,SNOW, Winshuttle)
 Expertise in interfacing with the Internal and external customers as part of
project management activities
 The ability to quickly learn new concepts and software technologies is necessary
 Candidate should be a self-motivated, independent, detail-oriented, responsible
team player and leader
 Problem-solving skills and excellent communication skills - oral and written
 Strong working knowledge of Microsoft Office
 Understanding of Budget management, forecast, and cost plan

About the job

About us:

An award-winning Fintech organisation with a dedicated team of 700+ professionals

across the globe. With more than 15 offices across the world, we are a people centric
company which prides itself on being customer focused. As we continue the journey of
scaling up our business, we are passionate about expanding our talented and diverse
workforce.
We can offer excellent opportunities to develop your career path and provide you with
the tools and support to be successful in your journey with us.

About the role:

As the Global Chief Operating Officer (COO) of our global fintech company, you will be
responsible for overseeing and optimizing the day-to-day operations of the organization,
with a focus on driving efficiency, scalability, and growth. You will work closely with the
CEO and executive leadership team to develop and execute operational strategies,
implement best practices, and ensure that the company's operational activities align
with its overall business objectives.

What you’ll be doing:

> Operational Strategy: Develop and implement operational strategies that align
with the company's overall business objectives, including operational plans, policies,
and procedures. Identify and prioritize operational improvement opportunities to drive
efficiency and effectiveness across the organization.

> Financial Management: Oversee the financial performance of the company,

including budgeting, financial planning and analysis, cash flow management, and
financial reporting. Provide strategic financial insights and recommendations to the CEO
and executive team to support decision-making.

> Process Optimization: Identify, evaluate, and optimize operational processes

across the organization to streamline workflows, reduce costs, and improve operational
efficiency. Implement process improvements, automation, and technology solutions to
enhance operational performance and scalability.

> Internal Control Management: Develop and implement risk management

strategies and practices to identify, assess, and mitigate operational risks. Ensure
compliance with regulatory requirements, industry standards, and internal policies and
procedures.
> Legal & Compliance: Develop the strategies that guide our legal function and lead
the response to legal and regulatory risks in various jurisdictions. Responsible for
compliance operational activities in line with regulatory requirements.

> Talent Management: Oversee talent acquisition, talent development, and

performance management processes to build a high-performing and engaged
operational team. Provide leadership, coaching, and mentorship to team members to
promote their professional growth and development.

> Cross-functional Collaboration: Foster collaboration and communication across

different functions and departments within the organization to ensure alignment and
coordination of operational activities. Partner with other executives and teams to drive
cross-functional initiatives and achieve company-wide goals.

> Innovation and Change Management: Lead and support initiatives related to
innovation, process improvement, and change management to drive continuous
improvement and operational excellence. Embrace and promote a culture of innovation
and change within the organization.

What you’ll need:

 Bachelor's degree in business administration, finance, or a related field. MBA or

other advanced degree is preferred
 Proven experience as a COO or similar senior leadership role in a global fintech
company or financial services industry
 Strong financial acumen and experience in financial management, including
budgeting, financial planning and analysis, and financial reporting
 Demonstrated experience in operational strategy development and execution,
process optimization, risk management, and change management
 Excellent leadership skills with a track record of building and leading high-
performing teams
 Strong analytical, problem-solving, and decision-making skills
 Excellent communication and interpersonal skills, with the ability to collaborate
and influence across different functions and levels of the organization
 Ability to thrive in a fast-paced, dynamic, and global environment
 Knowledge of fintech industry trends, regulations, and best practices

About the job

Client Director needed to join our team here at Wunderman Thompson Commerce and
Technology.

If you are already a client or Account Director or have the consultancy led ability to
move into leading world class solutions for a top tier client, then read on.

As a Client Director you will have full accountability for running multiple client accounts
providing world class solutions for leading brands and retailers.

You will have full responsibility of multiple P&Ls for multi-million-pound projects across
commerce, data, and tech portfolios. This role will give the right candidate the
opportunity to lead and grow key accounts for well known brands and retailers taking
full ownership and demonstrating thought leadership to add real value to our clients.

What you’ll be doing:

 Manage P&L £5-£10m

 C-level/senior manager client engagement
 Manage engagements with a leading UK and International brands
 You will be accountable for all services into the client and manage a team of
skilled professionals delivering Digital services to our clients.
 Day to day you will be working with your account Programme Manager,
Innovation lead to deliver projects that create immediate value and help define
the right digital future for our clients.
 Accountable for the overall revenue growth, client satisfaction, new program
implementation and adaptation
 Achieve annual sales revenue targets and other goals for key accounts
 Own and manage the commercial relationship with the customer including
contracts for consultancy and programme delivery along with clear and defined
SLA management within support
 Form close working relationships with all stakeholders, team members and cross-
functional support groups to ensure Wunderman Thompson Commerce and client
teams deliver the best outcomes possible for the client

What we want from you:

  Experience of delivering large projects and change programmes
 Previous Client Services role or senior role within IT or Digital Trading Company
 Commercial experience of owning a P&L
 Value led approach for clients. This includes understanding clients’ needs and
defining their roadmap.
 Strong stakeholder and organisational skills, entrepreneurial attitude, proactive
business style
 Up to date with market trends and able to advise clients on appropriate
strategies
 Know-how required to ensure we deliver on our promises to clients in executing
against plans
 Building and fostering strong client relationships at all levels in the client
organisation
 Provide accurate revenue forecasting, account reviews, strategic account plans
and general sales data as required
 Deep understanding of Commerce/multi-channel customer solutions and
managing the internal impacts within the client organisation

If you know some of this, even better:

 Experience of fixed price delivery projects and excellent risk management skills
 Excellent negotiation skills and an ability to handle sensitive issues with tact and
diplomacy
 Good commercial knowledge, experience of contract negotiations
 Quantitative and analytical skills and full understanding of ROI analysis
 Experience in a trading or delivery role within Commerce

Desirable attributes:

 Excellent communication, presentation and interpersonal skills

 Clear, concise and persuasive negotiating skills
 Problem solving with creative approach to proactive identification and resolution
of issues

About the job

 Please note: the bank is unable to sponsor a Right to Work visa under any
circumstances. All candidates must have indefinite leave to remain in the UK and
be residing in the UK at the time of application*
Purpose of the role:

 Provide effective programme and project office services, including good practice
guidance and standards, and effective assurance to support programme and
project team’s successful delivery
 Act as a reference point for the PMO queries and information
 Ensuring adherence by stakeholders for all PMO activities and processes
 Manage the provision and development of portfolio wide management
information reporting across the programmes and projects

The value you will add to our customers:

 Implement improved solutions to ensure a smooth running and effective

framework for the delivery of change
 Communicate portfolio level MI in a timely and effective manner to support
effective management of the portfolio of change
 Bring a can-do attitude and a willingness to support all colleagues
 Provide a service that is reflective of the Business Change team providing a
centre of change excellence
 Ensure that Change being delivered is aligned to the Vision and strategy of the
Bank

Role Responsibilities:

 Ensure that effective programme and project management practices are being
undertaken across assigned projects and programmes. Ensure action is taken to
address inconsistencies or where practices are not fit-for-purpose
 Support the provision and development of portfolio wide management
information reporting across the programmes and projects
 Responsible for management of RAIDs at portfolio level, working with
Transformation Managers and the Head of PMO for any escalations
 Support on the reporting programme and project information for senior
stakeholders
 Work as part of the team to define and execute a quarterly planning and
prioritisation reviews
 Support on the use of appropriate information and document management
repositories and collaboration tools to meet the needs of the Transformation
team
 Stakeholder management, ranging from Senior Management to all levels within
the Business
  Support the development and continuous improvement of the use of programme
and project management tools e.g., processes, templates etc., through
consultation with team members

Requirements

What you will bring to the role:

 Organised individual with sound knowledge of programme and project

management, delivery methodologies and business processes
 A willingness to develop and introduce new ways of thinking into the PMO Team
 Strong analysis and reporting skills
 Strong work planning and team capacity management
 Influencing and negotiation skills, with ability to critically challenge in a
constructive way
 Strong communication and relationship management skills
 Proficient in Project Management & Office tools such as MS Office Suite, MS
Project or Planview, with the ability to prepare materials / presentations for
senior audiences

Necessary experience or qualifications:

 Previous experience of working on large scale Change / Transformation

Programmes, ideally in Financial Services (preferred)
 Experience of working in an Agile structure and delivering on time critical
activities
 Agile tooling, Jira and / or Confluence (preferred)
 Experience of driving continuous improvement
 Any professional PPM qualifications would be preferable but not essential

The role will be based around the following key capabilities:

 Delivery – designing, managing and assuring high achieving PMO functions for clients
 Establishing the PMO offering as an integral delivery product for our success
 Building and managing a PMO team of support officers, analysts and consultants
 Internal guidance to the Delivery Support and Assurance team to mature our delivery
practice
Delivery

 Providing PMO delivery leadership and direction, ensuring work is properly designed
with sufficient client engagement
 Managing and monitoring project performance, progress against milestones, and
appropriateness and quality of work, and where necessary taking corrective action
 Establishing PMO functions and portfolio / programme governance in line with client
maturity
 Overseeing the development of proportionate assurance mechanisms
 Overseeing protocols to change the scope of projects and/or programmes and ensuring
updates to configuration documents as required
 Having the ability to confidently engage and work with stakeholders across the business
including internal stakeholder up to C-level and external stakeholders
 Providing strategic leadership to the Programme or Portfolio Management Office teams,
both employed Methods staff and other resources and acting as a thought leader across
the wider delivery environment
 Ensuring that an effective and appropriate culture of continuous improvement is
established and embedded into the ways of working of the PMO function and wider
delivery programme
 Developing and maturing our PMO approaches and collateral to support high quality
delivery and so that knowledge is retained and reused.
 Supporting the development of new PMO products and services and evolve existing
products and services in line with market knowledge and company capability
 Proactively identifying new client prospects and work with the sales team to develop and
convert active opportunities
 Leading on PMO proposal development, working collaboratively with the bid team in
preparing and reviewing proposals
 Establishing a PMO Community of Practice, knowledge sharing and mentoring where
appropriate
 Publish thought leadership on specified market, product and service issues and actively
participate in PMO and wider PPM events to gain and share industry knowledge
 Recruiting suitably skilled professionals with balance of different areas of experience and
interest
 Coordinating the development of career pathways for PMO staff
 Supporting each team members professional development while maintaining your own

Establishing the PMO offering

Team development

 Creating high performing PMO teams to optimise delivery for clients specific needs
 Shaping PMO teams including delivery insight and challenge, where required
 A successful track record of design and leading a Programme or Portfolio Management
Office which contributed to the successful delivery of complex projects and programmes
 Previous experience setting up PMOs from scratch
 Expertise in establishing processes and standards to control and support project delivery
 A practical understanding of the factors that cause projects and programmes to succeed
and the role of PMOs in enabling this
 The ability to partner with and influence senior stakeholders and to communicate at
various levels of seniority confidently and honestly, solving any issues that may arise
quickly and effectively
 The ability to define outcomes-based deliverables and deliver them in complex
programme environments
 Strong and effective quality assurance knowledge and skills and the overall integrity of
the programme
 The ability to deliver at pace while retaining a focus on quality and identifying areas for
improvement
 The ability to manage a broad range of responsibilities and thrive under pressure.
 Experience in building and managing effective PMO teams
 Understanding of the roles and benefits of PPM software
 Experience of managing projects using Microsoft Project Online (desirable)
 Knowledge of project methodologies, in particular P30 and MSP, and of agile approaches
 Excellent knowledge of Microsoft O365 and office products
 Evidence of recent and on-going professional development

Internal support

 Advising the Delivery Support and Assurance team on growing their capability as they
move from providing administrative delivery support to establishing an value-add
assurance function
 Supporting the streamlining of processes and development of effective management
information

Person specification
Key experience and skills we are looking for includes:

 A successful track record of design and leading a Programme or Portfolio Management

Office which contributed to the successful delivery of complex projects and programmes
 Previous experience setting up PMOs from scratch
 Expertise in establishing processes and standards to control and support project delivery
 A practical understanding of the factors that cause projects and programmes to succeed
and the role of PMOs in enabling this
 The ability to partner with and influence senior stakeholders and to communicate at
various levels of seniority confidently and honestly, solving any issues that may arise
quickly and effectively
 The ability to define outcomes-based deliverables and deliver them in complex
programme environments
 Strong and effective quality assurance knowledge and skills and the overall integrity of
the programme
 The ability to deliver at pace while retaining a focus on quality and identifying areas for
improvement
 The ability to manage a broad range of responsibilities and thrive under pressure.
 Experience in building and managing effective PMO teams
 Understanding of the roles and benefits of PPM software
 Experience of managing projects using Microsoft Project Online (desirable)
 Knowledge of project methodologies, in particular P30 and MSP, and of agile approaches
 Excellent knowledge of Microsoft O365 and office products
 Evidence of recent and on-going professional development

Benefits

Methods is passionate about its people; we want our colleagues to develop the things they
are good at and enjoy.

By joining us you can expect

 Autonomy to develop and grow your skills and experience

 Be part of exciting project work that is making a difference in society
 Strong, inspiring and thought-provoking leadership
 A supportive and collaborative environment
What You’ll Be Doing

In this role, you will be responsible for the effective delivery of a programme of work
building research products, platforms, processes and infrastructure that will enable the
global research community to use the Our Future Health platform to accelerate the
detection of disease.

 A member of the executive programme management team responsible for the

delivery of a portfolio of challenging and ambitious operational and technical
projects to facilitate the delivery of the participant programme
 Supported by a data and analytics team you will be responsible for effective
reporting up and down the organisation and supporting effective decision-making
with robust data and insights
 Lead all planning activity for this programme of work, devising milestones,
project teams, managing complex interdependencies and resources
 Understanding, in detail the current projects and deliverables; and working to
unblock issues to keep the projects moving
 Collaborating with and directing external suppliers and delivery partners as well
as working with internal teams
 Implementing and supporting the use of appropriate project methodologies,
digital tools and ways of working to empower distributed teams to deliver.
 Delivering options appraisals, status reports, risk management, resource
modelling, supporting budget management and the planning of delivery within
constraints
 Using your financial management and budgeting skills to deliver large-scale
(multi-million pounds) programmes of work.
 Building relationships with stakeholders, often with competing business needs
and providing innovative solutions to ensure successful delivery of projects.
 Supporting continuous improvement of ‘ways of working, processes and delivery
methods

What you won’t be doing:

 Working in a siloed environment with no freedom to make decisions.

 Working in a place where you can’t see the impact your expertise makes

Requirements
  Minimum 5 years' experience in a programme management role (or similar), with
proven experience of managing successful delivery of complex, high-profile
operational programmes and digital products and services
 A strong communicator able to build and maintain momentum in project teams;
with solid organisation skills including demonstrable experience of leading the
delivery of multistranded programmes with multiple dependencies
 Evidence of working in with multidisciplinary teams where the delivery may
include setting up operational teams and processes, security and compliance
activities, finance flows as well as technology platforms and digital products
 Driven by reaching targets and goals and effectively using software tools to
manage and enable delivery with clear plans (we use Asana, Confluence, Jira,
Sharepoint)
 Extensive experience of agile and lean methodologies including Kanban and
Scrum; able to coach within and outside the team and act as an advocate
 Tenacious, detail-orientated and able to remove blockers and help identify and
solve problems.
 Experience working with external contractors, partners and suppliers.

Highly advantaegous but not essential:

 Agile qualifications such as Scrum Master; Prince2 certification

 Experience in the healthcare domain

Benefits

 Generous company pension package with employer contributions of up to 12%

 30 days annual leave (plus bank holidays.)
 Continuous career development with regular appraisals and learning and
development opportunities.
 A lovely new office in Holborn, Central London – we offer flexible and remote
working arrangements

About the job

We are currently looking for an ERP Programme Director for our NHS client based in
Lincoln on an initial 2- 3 year fixed term contract with the possibility of extensions. This
role is paying band 9 ranging from £99,891 to £114,949 + great benefits depending on
experience. This role allows hybrid working with an expectation of attending the office 2
days per week as a minimum. The role will involve leading development &
implementation of the EPR system. The successful EPR Programme Director will possess
proven skills working with the following -
  Prince 2, MSP
 Change Management
 Electronic Patient Record Programme (EPR) experience
 NHS / health service / healthcare experience
 large scale digital transformation programmes
 complex programmes
 People Management
 Senior Stakeholder Management
 Contract & Supplier Management
 Planning & organisational skills
 Risk Management
 Compliance & Required standards - eg DCB0160 safety cases

This role allows hybrid working with an expectation of attending the office 2 days per
week as a minimum. Interested? Please apply below EPR Programme Director, EPR
Programme Manager, Programme Management, director, NHS, Electronic Patient
Record, Prince 2, MSP, Masters,

Key Responsibilities

 Facilitate and lead the collaboration with stakeholders to identify business needs,
document Epic requirements, and acceptance criteria that clearly articulate the
problem to be solved and the desired outcome.
 Work with product management team to prioritize the product backlog and
ensure that requirements are well-defined, concise, and prioritized based on
business value.
 Work with architects, UX, developers, and testers to ensure that the solution
design meets business requirements.
 Participate in Agile ceremonies including planning, grooming, and retrospectives,
to ensure the team is aligned and focused on delivering business value.
 Facilitate communication between the development team, product management
team, and stakeholders to ensure everyone is aligned on the product vision and
goals.
 Use data and analytics to identify opportunities for continuous improvement in
the development process and help the team make data-driven decisions.
 Mentor and coach other business analysts on the ART to ensure that everyone
has a deep understanding of Agile principles and practices.

Qualifications

 Bachelor's degree in Computer Science, Information Technology, or related field.

 SAFe Product Management certification or equivalent experience.
 At least 5 years of experience in Agile methodologies and Scrum
 5+ years of experience in an IT or technology-focused organization focused on
Customer and Commercial Excellence driving business growth and success by
delivering exceptional customer experiences and optimizing sales and marketing
strategies using technology
  Proven experience working on Agile teams using the SAFe framework.
 Excellent communication skills, both verbal and written, with the ability to
effectively communicate complex ideas to both technical and non-technical
audiences.
 Strong analytical and problem-solving skills with the ability to make data-driven
decisions.
 Ability to work in a fast-paced, dynamic environment with changing priorities.
 Experience in coaching and mentoring Agile teams, and driving continuous
improvement in the Agile process
 Understanding of Agile and SAFe methodologies and their application to software
development.
 Ability to manage multiple priorities and stakeholders in a fast-paced
environment.
 Experience working with remote teams and distributed software development
environments.
 Familiarity with requirement management tools such as Jira, Confluence, Figma,
Microsoft Visio, or similar tools

Additional Information

 JOB ID: req414695

 Category: Information Technology
 Location: Devarabisanahalli Village, KR Varturhobli,,East Taluk - Phase
I,Bangalore,KARNATAKA,560103,India
 Exempt

Job description
Role Engagement Head – Large Banking Digital Transformation Program
Domain – Banking
Location – Belapur, Navi Mumbai (Work from Office only)
Working week – Saturday working for 2 weeks in month in as per Bank norms
Qualification: BE/BTech/MTech/MCA or Equivalent
Role & Responsibilities
 Being the face of TechM, at client premise, responsible for delivery assurance for all
the programs and close customer interactions.
 To manage multiple complex customer programs from design and development to
production with end-to-end delivery responsibility, ensuring delivery excellence and
customer delight.
 Interface and engage with customers at a strategic level, ensuring that not only the
current program requirements are met but forecast needs or issues that may arise
and devise ways to address those proactively.
 Responsible for delivery operations that includes Master Incident Management.
 Responsible for ADMS, AMS, Infra Management & Security management for
the programs.
 Ensure that all customer feedback processes are completed on time.
 Ensure overall program lifecycle deployment by defining resources and schedules for
multiple program implementation.
 Influence customer perception positively and contribute to relationship management
and drive account farming.
 Provide overall Technical/ Functional/ Management guidance to the team.
 Oversee the launch of multiple programs from concept to delivery, aligning with
various stakeholders and communicating effectively with multi culture teams.
 Contribute to the Digitization drive of the Bank.
 Ensure multiple program deliveries are within the budget, up to quality standards and
as per the program delivery timelines committed to clients.
 Create a program level culture of giving the customer more for less.
 Build mechanisms for individuals and teams to innovate and reward such actions on
an ongoing basis.
 Ensure that both internal as well as client driven quality and compliance norms are
met.
 Ensure complete contract management, including profitability and other parameters
across multiple projects.
 Support and cultivate a culture of completing documentation and reviews, particularly
the ongoing and post project/program knowledge management related actions.
 Ensure that going forward the best practices become a part of the standard process.
 Create and maintain multiple program level dashboards to enable effective
project/program management.
 Promote teamwork, motivate, mentor, develop subordinates and manage any
conflicts within the teams.
 Align with the multiple units across teams for creating effective value chain for the
customers.
 Ensure that skillsets in the team are built with the necessary certification.
 Play the role of the Mentor and Coach to the multiple program teams, sometimes
working with many levels down, to both assess and develop their
technical/professional capabilities.
Skills/Qualification
 Minimum experience of 17+ years (For extraordinary fast tracker 15+ Years)
 Candidate should be BE/BTech/MTech/MCA or Equivalent
 Should be working as a program head/director already in his current role for big team
size program.
 Should have majorly worked on JAVA/J2EE technology.
 Should be 100% from Banking and Finance Delivery background.
 Should have experience in handling Indian customers.
 Should be comfortable to work from client office premises.
Banking Domains Skills
 Banking Retail/Corporate – Candidates may have experience in core Banking or retail
baking or corporate banking.
 Cash Management/Loan Management
 Supply Chain finance or Financing domain for retail/corporate
 Asset & Liability Management/Wealth Management
 Treasury or Risk Management
 Global Payments using SWIFT or domestic payments using domestic available
channels like UPI, etc.

Role: Head - Program Management

Industry Type: IT Services & Consulting
Department: Project & Program Management
Employment Type: Full Time, Permanent
Role Category: Technology / IT
Job Purpose
To plan, drive and standardize high-quality, effective programme management processes
in Executive Education that provide outstanding experience and quality of service to
Faculty and Clients of ISB Executive Education (EE).

Job Outline
The job holder will play a key role in establishing the EE as a leading global brand in
Executive Education through effective project management, service management, quality
management, and resource management for all programmes delivered by EE in both online
and offline formats.
S/he will be responsible for planning and executing programmes through all phases of pre-
programme sales to post-programme support. They will be involved with faculty & client to
ensure programmes are effectively driven to meet their intended goals. S/he works closely
with the BD’s, Clients, Faculty, Learning Architects, Programme Delivery Managers and
Participants. They must display exceptional project management skills to ensure all the
programme tasks are completed in-time with high levels of stakeholder satisfaction. There
are four key roles and responsibilities of this position:
Service Management:
Build relations with the client to become their trusted point of contact, help them to
proactively identify problems and position potential solutions for programme execution
S/he will engage with the faculty to effectively communicate programme learning needs,
schedule learning sessions, communicate programme progress and efficaciously manage
faculty contracts till payouts
Swiftly works with Learning Architects, faculty to address gaps pointed out by the client &
programme participants during programme execution
S/he will analyse data on programmes and learning components to proactively identify
process gaps throughout the programme management processes and plan corrective
measures
Performance and Quality Management
Implement and maintain all procedures and technology systems that are designed to
support continuous improvement of programme management processes
Adhere compliance to client goals of cost, timelines and quality as identified/ agreed/
monitored
Adhere compliance to best practice service processes and quality guidelines identified and
implemented in service systems
Collect and monitor participant and faculty feedback on the programmes delivered and
provide management with accurate and timely reports
Maintain programme data for repository & audit purposes, as required.
Coordination and Management of all Logistical Needs
S/he will coordinate with Operations in the school to plan allocation of facilities for assigned
programmes across both campuses and aid the use of inventory optimally
Alongside the programme delivery managers, oversee the execution of programme
collateral such as programme communications, class collaterals, certificate artworks, and
planning of events, other essentials as required
Works with various stakeholders for project coordination and manages interdependencies
within and outside ISB
Technology for Standardization and Project Management
Display familiarity and proficiency with project management software to effectively
implement and monitor program delivery processes
Demonstrate proficiency with creation and management of key reports and dashboards
using the project management software

Job Specification
Knowledge / Education Specific Skills Desirable Experience
Graduate /Post-Graduate Exceptional Project 5 to 10 years working in a
Management skills with high-growth, dynamic
strong attention to detail, environment, especially in the
Excellent spoken and written ed-tech industry is highly
communication skills, very preferred
good technical skills, strong
interpersonal skills, Event
Management skills, Team
work, Coordination skills,
Cross functional collaborative
skills, Negotiation skills, Cost
consciousness, Innovation,
Due Diligence, Client
Relations, Documentation,
MIS Reporting, Data Analysis

About the job

Job Title : Senior Executive- PMO

Work Location : Noida

Job Role And Responsibilities

 Work closely with assigned project managers and provide inputs to help them in
planning and developing scope, project milestones, work plans, budgets,
payment terms and timelines across assigned BU / Cluster/ P&L.
 Communicate the developed project management tools, techniques, templates
to the project managers ensuring effective implementation and consistency
across BU/P&L level.
 Coordinate between Internal stakeholders and project managers, exchange the
project updates / documents, arrange query resolution meetings and escalate the
complex issues timely in order to complete the auditing process for the assigned
BU effectively.
 Collate the MIS reports for project progress, billing, and payment schedules
periodically into an integrated master project tracker for the assigned BU/P&L.
 Proactively work with concerned stakeholders to remove obstacles in order to
complete the projects on time and achieve set targets at BU/P&L.
 Review the quality audit reports/ppt and guide the project managers of the
assigned BU / cluster level to implement corrective action plans and resolve the
highlighted non-conformities.
 Track and monitor the project progress and deliverables ensuring alignment with
the set project plans, budgets, and timelines.
 Collect data and analyze the project performance at BU/Cluster level highlighting
the variances against set metrics / KPIs for corrective action plans to the senior
stakeholders.
 Prepare and submit periodically consolidated progress reports and dashboards
across projects, highlighting key areas to the stakeholders for review and
decision making.

Requirements

 End to End Knowledge to create Templates/MIS, Data Analysis and Presentation.

 Knowledge of SDLC.
 Project Finance (Revenue, Head Count, Revenue Per Person, Cost, Gross/Net
Margin, Budget, Receivables, Income Accrued, Exposure).
 Knowledge on Project Management skills (e.g., Communication, Risk
Management, Change Management, Planning, etc.).

Benefits
Nucleus is well known for identifying, nurturing, and promoting the internal talent and
having long mutually rewarding associations with its performing associates. Our focus
programs help our associates to continuously grow based on their capability,
performance, and career aspirations.

chief technical officer

Oceanmtech Surat, Gujarat, India

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About the job

Company Overview

Oceanmtech is a software development company based in Surat. With a

team of 11-50 employees, we specialize in website design and development,
customized web app and application development, graphics designing, and
digital marketing services.

Job Overview

Mid-Level: 4 to 6 years of experience | Full-Time | Surat, Gujarat, India

Key Responsibilities

 Develop and communicate the company's technical vision, strategy,

and roadmap, in alignment with the overall business objectives.
 Lead and mentor a diverse team of software developers, and technical
professionals, fostering a collaborative and innovative work
environment.
  Drive the creation of innovative and user-centric software solutions,
leveraging your deep expertise in Android and Laravel technologies.
 Oversee the end-to-end lifecycle of projects, from ideation and
planning to execution, ensuring timely delivery and high-quality
outcomes.
 Provide architectural guidance and best practices for software
development, ensuring scalability, security, and performance across all
products.
 Stay up-to-date with the latest trends and advancements in
technology, recommending new tools, methodologies, and frameworks
to enhance our technical capabilities.
 Work closely with cross-functional teams, including product
management, design, and business development, to drive cohesive
and integrated solutions.
 Identify potential technical risks and challenges, developing mitigation
strategies and contingency plans.
 Collaborate with the executive team to allocate resources efficiently,
manage the technology budget, and optimize costs.

Qualifications

 Proven experience 5 to 6 years in a senior technical leadership role,

such as Chief Technical Officer, VP of Engineering, or similar.
 Extensive hands-on experience in Android app development using
modern languages and frameworks.
 Strong proficiency in Laravel framework for PHP web application
development.
 Demonstrated success in leading and managing high-performing
technical teams.
 Exceptional strategic thinking and problem-solving skills with the
ability to align technology with business objectives.
 Strong understanding of software architecture, scalability, security,
and performance best practices.
 Excellent communication and interpersonal skills, with the ability to
convey complex technical concepts to non-technical stakeholders.
 A track record of driving innovation and staying abreast of industry
trends and emerging technologies.
 Proven experience in project management and delivering software
solutions on time and within budget.

Posted on Aug 29, 2023.

About You

 Ideally you will have 15+ years of relevant management work experience.
 Bachelor’s degree.
 Effective communication skills, oral, written and presentation.
 Computer literate in business software applications.
 Ability and willingness to travel domestically.
 Commitment to total confidentiality.
 Experience in the business travel industry is strongly preferred.
 Experience as an account manager in a corporate environment.

About the job

As a Agile Coach you’re key to helping us continue to build and enhance our product
offering. You will work closely with teams, leadership, and stakeholders to foster an
agile mindset and promote continuous improvement. Your primary responsibility will be
to lead, coach and mentor teams to embrace agile methodologies, principles, and
practices, while ensuring effective collaboration and delivery of high-quality products.

This position will provide a great opportunity to work on the HCM platform that serves
as the foundation piece of the PrismHR technology.

Responsibilities

 Facilitate agile ceremonies, including sprint planning, daily stand-ups, sprint

reviews, and retrospectives, ensuring effective team collaboration and
communication.
 Collaborate with product owners and stakeholders to refine and prioritize the
product backlog, ensuring alignment with business goals and customer needs.
 Identify and resolve blockers, impediments, and conflicts that may affect team
productivity and delivery, leveraging agile and lean techniques.
 Provide coaching and guidance to multiple agile teams, including Scrum Masters,
product owners, and development teams, on agile principles, practices, and
frameworks such as Scrum, Kanban, or Lean.
 Assess the current agile maturity level of teams and organization, and develop
strategies and plans to drive continuous improvement.
 Conduct agile training sessions, workshops, and mentoring sessions to promote
understanding and adoption of agile methodologies.
 Promote a culture of transparency, trust, and continuous learning within the
organization, encouraging experimentation and innovation.
  Foster collaboration and cross-functional communication between teams and
departments to promote a holistic approach to product development.
 Monitor and measure team performance and progress, using metrics and data to
drive improvement and optimize team productivity.
 Stay up-to-date with the latest trends, tools, and best practices in agile
methodologies, and share knowledge and insights with teams and the
organization.

Qualifications

 Bachelor's degree in a relevant field (Computer Science, Engineering, Business,

etc.) or equivalent work experience.
 Proven experience as an Agile Coach or Scrum Master, working with multiple
teams in an Agile environment.
 Strong understanding of agile methodologies, principles, and frameworks (e.g.,
Scrum, Kanban, Lean) and their practical application.
 Excellent coaching, mentoring, and facilitation skills, with the ability to guide
teams and individuals towards self-organization and continuous improvement.
 Ability to adapt and tailor agile practices to meet the specific needs and context
of different teams and projects.
 Strong interpersonal and communication skills, with the ability to effectively
collaborate and influence stakeholders at all levels of the organization.
 Experience in organizational change management and driving agile
transformation initiatives is highly desirable.
 A passion for continuous learning and personal growth, with a willingness to
experiment and explore new agile techniques and approaches.
 If you are a dedicated Agile Coach with a track record of guiding teams towards
successful agile adoption and transformation, and you thrive in a collaborative
and dynamic environment, we would love to hear from you. Join us and help us
build high-performing teams that deliver exceptional results through agile
practices.

Desired Qualifications

 Certifications such as Certified Scrum Coach (CSC), Certified Enterprise Coach

(CEC), or similar agile coaching certifications are a plus.
 Familiarity with agile project management tools and software development
practices is preferred.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based

payroll process software application. PrismHR also provides professional services
including system implementation consulting, custom configurations, and training.
Lastly, via the Company’s Marketplace platform customers and end users access other
human resources and employee benefits applications from PrismHR’s Marketplace
Partners.

Diversity, Equity And Inclusion Program/Affirmative Action Plan

We have transformed our company into an inclusive environment where individuals are
valued for their talents and empowered to reach their fullest potential. At PrismHR, we
strive to continually lead with our values and beliefs that enable our employees to
develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR
culture. We aren't just checking a box, we are truly committed to creating a workplace
that celebrates the diversity of our employees and fosters a sense of belonging for
everyone. This is essential to our success. We are dedicated to building a diverse,
inclusive, and authentic workplace, so if you’re excited about our roles but your past
experience doesn’t align perfectly with every qualification in the job description, we
encourage you to apply anyway. You may be just the right candidate for these open
roles or other open roles. We particularly encourage applicants from traditionally under-
represented groups as we seek to increase the diversity of our workforce and provide
fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages

talent from all backgrounds to join our team. Employment decisions are based on an
individual’s qualifications as they relate to the job under consideration. The Company’s
policy prohibits unlawful discrimination based on sex (which includes pregnancy,
childbirth, breastfeeding, or related medical conditions, the actual sex of the individual,
or the gender identity or gender expression), race, color, religion, including religious
dress practices and religious grooming practices, sexual orientation, national origin,
ancestry, citizenship, marital status, familial status, age, physical disability, mental
disability, medical condition, genetic information, protected veteran or military status,
or any other consideration made unlawful by federal, state or local laws, ordinances, or
regulations.

The Company is committed to complying with all applicable laws providing equal
employment opportunities. This commitment applies to all persons involved in the
operations of the Company and prohibits unlawful discrimination by any employee of
the Company, including supervisors and co-workers.
Privacy Policy: For information about how we collect and use your personal information,
please see our privacy statement available at https://www.prismhr.com/about/privacy-
policy.

PrismHR provides reasonable accommodation for qualified in

Role Overview

As a Client Engagement Manager, you will play a critical role in building and maintaining
strong

partnerships with our clients and the end-user of licenses. Your primary responsibility
will be to ensure

client satisfaction, foster long-term relationships, and drive the adoption and utilization
of our SaaS

platform, which leverages data analytics, AI, and ML technologies. You will work closely
with crossfunctional

teams, including Business, product, and customer success, to deliver exceptional

service to our

clients.

Responsibilities

1. Client Relationship Management:

 Build and nurture strong relationships with key stakeholders in client

organizations, such as Learning

and Development, Plant heads, Digital transformation team etc.

 Gain a deep understanding of client's unique needs, goals, and challenges and
effectively align our

platform’s capabilities to address their requirements.

 Serve as the primary point of contact for client inquiries, issues, and escalations,
ensuring timely

resolution and maintaining high client satisfaction levels.

 Conduct regular business reviews and check-ins to assess client satisfaction,

identify opportunities for
improvement, and provide strategic guidance.

2. Solution Adoption And Engagement:

 Drive successful onboarding and implementation of our SaaS platform, working

collaboratively with the implementation team to ensure smooth transitions.
 Provide client training and support, facilitating user adoption and maximizing
engagement with our

Platform.

 Proactively identify opportunities to expand platform usage within client

organizations, upselling and

cross-selling relevant solutions.

 Analyze usage data and metrics to identify trends, monitor client health, and
make data-driven

recommendations for improving client outcomes.

3. Account Growth And Renewals:

 Collaborate with the client solution team to identify and pursue upsell and cross-
sell opportunities,

maximizing revenue growth within existing client accounts.

 Maintain a deep understanding of market trends, competitors, and industry best

practices to

proactively provide insights and strategic recommendations to clients.

4. Collaboration And Communication:

 Foster strong internal relationships with cross-functional teams, including Client

solution, product,

marketing, and Project management, to drive client success and satisfaction.

 Collaborate with the product team to provide valuable feedback from clients,
influencing platform

enhancements and improvements.

 Contribute to the development of client success resources, including training

materials, knowledge

bases, and best practice guides.

  Keep abreast of industry developments, emerging technologies, and educational
trends to maintain a

competitive edge and provide thought leadership to clients.

Qualifications And Requirements

 Degree in business administration, education, computer science, or a related

field (Master’s degree

preferred).

 Proven experience in client relationship management, account management, or

customer success

within the SaaS-based EdTech industry, with a focus on data analytics, AI, and ML.

 Deep understanding of data analytics, artificial intelligence, machine learning,

and their applications.
 Excellent communication and interpersonal skills, with the ability to build rapport
and trust with

clients at all levels.

 Strong problem-solving and analytical skills, with the ability to translate client
needs into actionable

solutions.

 Demonstrated ability to manage multiple client accounts, prioritize tasks, and

meet deadlines

People & Culture

As a company, we believe in working hard and

letting our passion drive us to dream high and

achieve higher. We inspire innovation through

freedom of thought and creativity, and pursue

excellence while ensuring that our integrity

and ethical foundation remain strong.

Honesty, determination, and perseverance

form the core of our value system. Analyttica’s

versatile talent fulfils our value proposition by

taking on fresh challenges and delivering

solutions that blend skill and intuition (science

and art). Understanding the customer/partner

mindset helps us provide technology enabled

scientific solutions at scale for sustainable

business impact.

Cyware Labs is looking for a Program Manager to assist complex programs that are top
priority requirements.

Primary Responsibilities

 You will be responsible for building complete execution plans, facilitating delivery
of high-priority programs, and interfacing with engineering teams, business
teams and to deliver world-class projects and products.
 Drive the success of multiple programs for Cyware Labs cyber-security products.
 Be a reliable and trusted leader to deliver Software releases to customers as
planned and with high-quality.
 The Program Manager will play a key role in supporting the team on the adoption
of Agile practices.
 Be proficient in SDLC/release lifecycle processes, metrics and high-quality
standards with your delivery team.
 Driving the programs from concept to Go-Live. Work closely with Engineering, QA
and other functional teams for the project delivery.
 Connect your team with the rest of the Cyware ecosystem including other
Cyware products, DevOps, Security Research, Technical Support, etc.

About the job

Job Description
We are seeking a highly skilled and experienced Enterprise Applications Head to lead
our organization's enterprise application development and management initiatives. The
ideal candidate will possess a deep understanding of enterprise architecture, cloud
technologies, digital transformation, and have hands-on experience in building and
running enterprise applications. As the Enterprise Applications Head, you will be
responsible for managing a team of skilled professionals, delivering high-quality
solutions, and driving innovation through the implementation of cutting-edge
technologies, including AI-enabled chatbots for employee support. You will be pivotal in
shaping our organization's IT strategy, optimizing infrastructure, and leveraging open
source applications to meet our business needs.

Key Responsibilities (KRAs)

 Enterprise Application Strategy: Develop and execute the strategic roadmap for
enterprise applications, aligning technology initiatives with the organization's
business objectives.
 Team Management: Lead and manage a team of skilled professionals, fostering
collaboration, innovation, and a high-performance culture.
 Delivery Management: Ensure timely and efficient delivery of enterprise
application projects, adhering to quality standards and best practices.
 IT Service Management: Implement and oversee IT service management
practices, including incident, problem, change, and release management, to
ensure smooth operations and support for production systems.
 Cloud Technology Expertise: Demonstrate a comprehensive understanding of
cloud technologies and their application in enterprise environments, driving cloud
adoption and optimization.
 Digital Transformation: Spearhead the organization's digital transformation
efforts, leveraging low code no code platforms to streamline processes and
enhance efficiency.
 AI-Enabled Chatbots: Oversee the design, development, and implementation of
AI-enabled chatbots to improve employee support and engagement.
Understanding of Generative AI technologies.
 Data Lake and Business Intelligence (BI): Combine data lake and BI strategies to
effectively capture, store, and analyze data for actionable insights and decision-
making.
 Open Source Solutions: Identify and leverage suitable open-source applications
to meet the organization's needs, promoting flexibility and cost-effectiveness.
 Solution Architecture: Provide technical leadership and expertise in designing
scalable, secure, and robust enterprise solutions.
 Operational Environment: Bring experience in managing IT operations and
working in operational environments, ensuring adherence to SLAs, SLOs, and
service quality.
 Customer Relationship Management (CRM): Implement and maintain CRM
systems to enhance customer interactions and support sales and marketing
processes.
 Budget and Resource Management: Efficiently manage the budget and resources
allocated to enterprise application projects, ensuring optimal utilization and cost-
effectiveness.
Qualifications And Experience

 Bachelor's or Master's degree in Computer Science, Information Technology, or a

related field.
 Proven experience (15+ years) in building and running enterprise applications,
with a strong understanding of enterprise architecture principles.
 Extensive knowledge of cloud technologies and experience in implementing
cloud-based solutions.
 Hands-on experience in digital transformation projects, including low code no
code platform implementation.
 Proficiency in AI-enabled chatbot development and implementation for employee
support.
 Familiarity with business intelligence tools, data lakes, and open-source
applications.
 Prior experience in managing and leading teams of IT professionals.
 Experience in IT service management, production support, and operational
environments.
 Excellent communication, leadership, and problem-solving skills.
 Ability to thrive in a fast-paced, dynamic environment and manage multiple
priorities effectively.

Join our team as the Enterprise Applications Head and play a crucial role in driving
technological advancements and enhancing our organization's efficiency through
cutting-edge solutions.

Your Opportunity

● Strategize & implement program initiatives that align to organizational objectives

● Develop program assessment protocols for evaluation and improvement

● Maintain organizational standards of satisfaction, quality, and performance

● Oversee multiple project teams, ensuring program goals are reached

● Manage budget and funding channels for maximum productivity

● Work closely with project sponsor, cross-functional teams, and assigned project managers to
plan and develop scope, deliverables, required resources, work plan, budget, and timing for new
initiatives
● Identify key requirements needed from cross-functional teams and external vendors

● Work with other program managers to identify risks and opportunities across multiple projects
within the department

● Analyze, evaluate, and overcome program risks, and produce program reports for management
and stakeholders

About the job

Purpose of the Role:

 Initiate new project in industrial automation and textile automation

 Oversee undertaken industrial automation & textile automation project plan
 Execute industrial automation & textile automation projects as per plan & to complete
project closure.

Responsibilities & Accountabilities:

 Project code creation for undertaken industrial automation and textile automation
projects.
 Sale order creation & SO approval for the projects.
 On time Internal Kick off meeting for the new projects & review.
 On time preparation of project review sheet according to the project undertaken.
 Timely project closure of MQ1& MQ2 for the project undertaken.

Preferred Competency Skills:

 MS Office (Projects), SAP, Project Reports & Schedule preparation

 Leadership & Strategic decision making, Customer Handling
 Reporting & Stakeholder Management, TQM Awareness, ISO 9001 awareness.

Job Description:

As a Senior IT Program Manager, you will play a critical role in helping the Business
Applications leadership team manage a portfolio of all 20+ business applications including
Salesforce.com, NetSuite, SnapLogic, etc. You will be responsible for leading and delivering
large-scale projects, driving operational efficiency, and ensuring the successful execution of IT
initiatives. The ideal candidate will possess strong leadership skills, exceptional project
management expertise, a deep understanding of business applications and IT processes, as
well as experience in creating templates for IT PMO (Project Management Office)
processes.

Responsibilities

 Prepare and deliver presentations to IT steering committees, executive leadership, and

other stakeholders, effectively communicating program and project status, key
milestones, risks, and dependencies.
 Establish and maintain a project intake process, ensuring alignment with organizational
objectives, and facilitating prioritization of IT initiatives based on strategic goals.
 Design, implement, and manage an efficient IT sprint process, ensuring timely delivery
of projects and effective utilization of resources.
 Lead the procurement processes for business applications, including the renewal of
existing applications and the onboarding of new applications, in collaboration with
relevant stakeholders and procurement teams.
 Manage critical large-scale projects involving the implementation and integration of
business applications, ensuring adherence to project timelines, budgets, and quality
standards.
 Develop and maintain program and project documentation, including project plans,
schedules, resource allocation, risk assessments, and mitigation strategies.
 Create templates and standardize IT PMO processes, such as project charters, status
reports, change management processes, and other relevant documentation.
 Monitor project performance, identify potential risks or issues, and proactively
implement corrective measures to ensure project success.
 Provide leadership, mentorship, and guidance to project teams, fostering a collaborative
and high-performance culture.
 Stay abreast of industry trends, emerging technologies, and best practices related to
business applications and project management, and apply this knowledge to drive
innovation and continuous improvement within the team.

Qualifications

 Bachelor's degree in Computer Science, Information Technology, or a related field.

Master's degree is a plus.
  Prior project management experience in a B2B SaaS software organization is a huge plus
 Proven experience of 10+ years as an IT Program Manager or Senior IT Project Manager,
with a focus on business applications.
 Strong expertise in preparing and delivering presentations to IT steering committees and
executive leadership, effectively communicating complex technical concepts to non-
technical stakeholders.
 Extensive experience in managing the full project lifecycle, from initiation to closure,
with a track record of successfully delivering large-scale projects involving business
application implementations.
 Solid understanding of IT processes, project management methodologies (e.g., Agile,
Waterfall), and best practices.
 Proficiency in managing procurement processes, including vendor evaluation, contract
negotiations, and managing relationships with third-party vendors.
 Experience in creating templates and standardizing IT PMO processes, such as project
charters, status reports, change management processes, and other relevant documentation.
 Excellent communication, interpersonal, and leadership skills, with the ability to
collaborate effectively with cross-functional teams and influence key decision-makers.
 Strong analytical and problem-solving abilities, with a focus on delivering practical and
innovative solutions to complex challenges.
 PMP, PRINCE2, or other project management certifications are highly desirable.

Responsibilities:

 Responsible for the delivery of all the projects in the organization

 Responsible for Project management on Agile and SDLC-based delivery methodologies
 Responsible for successful project completion and team building.
 Strong decision-making and problem-solving skills.
 Have to manage large-scale projects.
 Be able to present the status, risks, issues, etc. of this roadmap to executive leadership.
 Help keep the team on track and ensure that projects meet specific standards at each stage
of the process.
 Monitoring progress and performance and helping teams to make improvements.
 Preparing and presenting status reports to stakeholders.
 Responsible for Cost / Quality / Delay Deliverables Cybersecurity for allocated projects
 Maximum utilization of the resources and upskilling them if required
 Ensuring Customer Satisfaction
 Ensuring coordination between all stakeholders and meeting the expectations

Qualifications
  15+ years of proven experience in a project/Delivery management role.
 Must have a solid grasp of how to scale Lean and Agile practices and understand the
unique opportunities and challenges associated with facilitating and continuously
aligning a large development program.
 Experience in managing team(s) following scaled-Agile approaches such as the Scaled
Agile Framework (SAFe), Disciplined Agile, Development (DAD), or other Agile,
Scrum, or other iterative frameworks at-scale
 Working knowledge of agile methodology, techniques, and frameworks, such as Scrum
or Kanban, to deliver solutions. Working knowledge of SDLC delivery
 Excellent people and project management skills.
 Strong communication and presentation skills.
 Strong analytical and problem-solving skills.

Please visit www.intellectdesign.com

Key Responsibilities:

As a Delivery Director the incumbent will own the responsibility of Product Delivery /
Implementation rollout within delivery timeline. The Delivery Manager must have
hands-on product implementations experience

Resources should have good knowledge in Debt management/Lending solution.

- Overall experience of 18 ~ 20 yrs and atleast 5+ years of experience as project

director or Program manager.

- Should have the ability to Multitask.

- Strong understanding of Technology - Java/J2EE, Angular, MACH architecture.

- Should have hands-on experience in managing various teams Engg., Delivery &
Support.

- Effective communicator and Stakeholder management.

- Strong focus on managing Project financials.

Key Requirements:
  Experienced and dynamic leader with 18+ years of relevant experience working
with global clients and Tier 1/2 Banks and financial institutions.
 Proven ability to lead high performing teams and manage delivery of complex
Product Implementations in a matrix global set-up.
 Experience of handling clients of multiple geographies
 Strong technology delivery capability, Commercial acumen and leadership from
strategy alignment, solution design, program delivery to problem solving.
 Sound knowledge of the Core/Retail Banking domain would be a clear advantage.
 Execution and result orientation.
 Aptitude for critical thinking, problem solving, and decision- making.
 Stay abreast of the latest technology and industry trends. Be the
change agent to influence and drive transformation: e.g. DevOps, Cloud
Native Applications and Agile development.
 Ability to influence & work with regional and global partners/stakeholders to drive
the program forward.
 Ability to drive senior level discussions with excellent communication,
presentation and articulation skills.

Delivery Lead at Zensar takes up end to end ownerships of projects and provide
valuable expertise in the project. You will do this by:

 Managing and owning all aspects of technical development and delivery

associated with digital transformation programs
 Overall program planning, establishing controls, monitoring progress,
coordinating program key tasks, owning stakeholder communication and
business deliverables attainment
 Planning end to end technical scope of the project and customer engagement
area including planning sprint and delivery
 Estimating effort, identifying risk and providing technical support whenever
needed
 Leading and mentoring small to mid-size teams

Skills required to contribute:

Mandatory 10+ Years of delivery management experience in the Digital world

 Good technical experience in Java, Angular/React, Cloud and open-source

projects.
 Strong understanding of SDLC and Architecture.
  Extensive background in development and delivering complex projects
throughout the lifecycle.
 Delivery Management in Onshore & Offshore Model for multiple clients across the
globe.
 Project planning and progress monitoring, including budget control and milestone
control.
 Creative problem solver, able to build contingency plans and handle stressful
situation with professionalism.
 Provide leadership and direction to the Delivery teams
 Provide technical support and become the Single point of contact for delivery
 Act as an advocate between the Service Delivery and the Customer.
 Drive and coordinate crisis management.
 Strong negotiation and presentation skills.
 Understanding of Agile methodologies.
 Recruit, train, develop and supervise teams.
 Develop and implement quality controls and departmental standards to ensure
quality standards, organizational expectations, and regulatory requirements.

Advantage Zensar

The sender of this email is registered with Naukri.com as Options India (unit of HR Alliance) company.
Do Not forward this email, it contains links which allow direct login to your Naukri account.

(URGENT POSITIONS) Project Mgr & Prog Mgr with a Leading

IT Organisation in the Banking domain. Location - Noida (Hybrid
Working)

Apply Now Reply

Dear Amar Nath Choudhary,

Hello,

I m Dheeraj from a Leading Executive Search Organisation

I m having given below position with a Leading IT Organisation in the Banking domain.

Please share your profile and also help with references. Kindly share this mail in your network.
My mail id ? hralliance.dheeraj@gmail.com

Positions :
1. Project Manager
2. Program Manager
3. Sr.Program Manager
JDs as given below
Location ? Noida (Hybrid Working)

JD for Project Manager

Job Role and Responsibilities:
? MANAGE SOFTWARE PROJECTS (DEVELOPMENT, CUSTOMIZATION, IMPLEMENTATION AND
SUPPORT PROJECTS)
? Work collaboratively with development team, technical lead, and business analyst to determine technical
direction and approach to system design and implementation, including both core and supporting systems.
? Define and track project milestones and deliverables, including, but not limited to: Project schedule, Detailed
project plans.
? Tailor project management, development, and support processes to meet the needs of individual (new
and/or ongoing) projects.
? Manage day-to-day activities of projects and staff; communicate with project teams as necessary to ensure
project deliverables are on schedule and within cost and quality parameters.
? Communicate and collaborate with internal and external stakeholders as needed in regard to project
deliverables including managing expectations, presenting and interfacing with sponsors.
? Identify and manage the Risk (mitigation / contingency plan) and issues logs. Make decisions and
communicate trade-offs and risks, drive key decisions across projects.
? Provide input into strategic planning and asset creation processes.
? Coach and train project team members on Software Development processes and best practices
Desired for the Role:
? 15+ years of software development experience with sound understanding of PMP knowledge areas.
? 4-5 years of project management experience in executing the Digital Transformation initiatives in fixed price
mode for software and product implementations, with banking clients.
? Should have strong client management and interaction experience
? Should have prior experience in designing and developing software applications preferably using Java/J2EE
? Experience in estimating project efforts and cost
? Proficient with MS Project or similar software and MS Office applications
? Demonstrated experience in leading cross-functional project teams
? Ability to effectively manage large teams 15-20 members
? Should possess good communication and problem-solving skills
? Strong persuasion and negotiation skills, including conflict resolution skills.
? Ability to work effectively in a professional manner with technology staff, business stakeholders, end users,
management, and others outside the organization.
? Ability to work independently.
Self-motivated with ability to drive multiple projects.

JOB DESCRIPTION FOR SR.PROGRAM MANAGER ROLE:

JOB ROSPONSBILITIES:
Program Management:
? Define and monitor Program Governance of large program comprising multiple components related to
product development, Customization, Implementation and Support Projects
? Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly
supports the achievement of strategic objectives.
? Manage Engagement level risks, issues and work out / drive the action plan, along with team
? Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation &
excellence.
? Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature these
capabilities for the organization.
? Work collaboratively with Development managers, Architect to drive the engagement(s) towards customer
delight.
? Manage the day-to-day activities; communicate with project teams as necessary to ensure project
deliverables are on schedule and within cost and quality parameters
? Communicate and collaborate with internal and external stakeholders as needed in regard to project
deliverables including managing expectations, presenting and interfacing with sponsors
? Drive Steering committee(s) with customer?s senior stakeholders
Team Management:
? Coach and train project teams on Software Development processes and best practices
? Keep the team motivated and drive them towards customer delight
? Understand cultural nuisances and drive cross cultural teams
Client Management:
? Provide inputs to customer?s strategic plans and work as an extended arm for customer?s Senior
stakeholder
? Make decisions and communicate trade-offs and risks, drive key decisions across projects
? Drive presales activities for business expansion
Financials and Business Acumen:
? Contribute to P&L related activities
? Identify and Drive actions for engagement?s profitability improvisation
? Carry the account mining mindset and drive the actions for business longevity and expansion
? Drive presales activities for new business expansion
Desired for the Position:
? 19+ years of Software Development experience, in BFSI domain
? 5-6 years of Program Management experience
? Experience in Managing team (s) in Offshore/Onsite model
? Should have managed large Digital Transformation programs in Fixed price model
? Should possess good communication and problem-solving skills
? Should have strong client management and interaction experience
? Proficient with MS Project or similar software and MS Office applications
? Experience in leading cross-functional project teams
? Ability to effectively manage large teams consists of 40-50 members
? Strong persuasion and negotiation skills, including conflict resolution skills
? Ability to work effectively in a professional manner with technology staff, business stakeholders, end users,
management, and others outside the organization
? Self-motivated with ability to drive multiple projects
 Regards
Dheeraj
VP
Leading Executive Search Organisation
hralliance.dheeraj@gmail.com

JOB ROSPONSBILITIES:
Program Management:

 Define and monitor Program Governance of large program

comprising multiple components related to product development,
Customization, Implementation and Support Projects

 Manage all aspects of multiple related projects to ensure the overall

program is aligned to and directly supports the achievement of strategic
objectives.

 Manage Engagement level risks, issues and work out / drive the
action plan, along with team

 Work creatively and analytically in a problem-solving environment

demonstrating teamwork, innovation & excellence.

 Participate in establishing practices, templates, policies, tools, and

partnerships to expand and mature these capabilities for the organization.

 Work collaboratively with Development managers, Architect to drive

the engagement(s) towards customer delight.

• Manage the day-to-day activities; communicate with project teams as

necessary to ensure project deliverables are on schedule and within cost and
quality parameters

• Communicate and collaborate with internal and external stakeholders

as needed in regard to project deliverables including managing expectations,
presenting and interfacing with sponsors

• Drive Steering committee(s) with customer’s senior stakeholders

Team Management:
 • Coach and train project teams on Software Development processes and
best practices

• Keep the team motivated and drive them towards customer delight

• Understand cultural nuisances and drive cross cultural teams

Client Management:

• Provide inputs to customer’s strategic plans and work as an extended

arm for customer’s Senior stakeholder

• Make decisions and communicate trade-offs and risks, drive key

decisions across projects

• Drive presales activities for business expansion

Financials and Business Acumen:

• Contribute to P&L related activities

• Identify and Drive actions for engagement’s profitability improvisation

• Carry the account mining mindset and drive the actions for business
longevity and expansion

• Drive presales activities for new business expansion

Desired for the Position:

• 16+ years of Software Development experience

• 5+ years of Program Management experience in Managing team (s) in

Offshore/Onsite model

• Should have managed large Digital Transformation programs in Fixed

price model

• Should possess good communication and problem-solving skills

 • Should have strong client management and interaction experience

• Proficient with MS Project or similar software and MS Office applications

• Experience in leading cross-functional project teams

• Ability to effectively manage large teams consists of 40-50 members

• Strong persuasion and negotiation skills, including conflict resolution

skills

• Ability to work effectively in a professional manner with technology staff,

business stakeholders, end users, management, and others outside the
organization

• Self-motivated with ability to drive multiple projects

I have my story of Raj - a frustrated project manager. My Top

Tips for him: a) Know project cost components to be able to
manage/ control the same. And these are:
1. Direct Costs
2. Indirect Costs
3. Contingency Costs
4. Opportunity Costs
5. Sunk Costs
Understand and use the Communication cycle i.e. Who
(communicates) - What - (to) Whom - When - (and) How,
where Who = author What = content Whom = interested
party When = time/ frequency How = mode/ medium

Mitigate and escalate

 The next step is to mitigate and escalate risks, as well as the
issues that may cause (or worsen) them. Identify and
evaluate potential threats and develop contingency plans to
deal with them. Implement the appropriate risk response
strategies, like avoiding, transferring, accepting, or exploiting
risks. Further, you want to raise any major issues to higher-
level authorities when needed, seeking their guidance and
intervention.
A few more things to consider are
1. Forecasting and Scenario Planning 2. Cost-Benefit Analysis
3. Change Management 4. Resource Management 5.
Contingency Planning

Nucleus Software
JOB TITLE:
Senior Program Manager

WORK LOCATION:
Noida

DIVISION / DEPARTMENT:
Product Implementation

ABOUT NUCLEUS
At Nucleus Software we provide lending and transaction banking products to the global
financial services industry. As a pioneer in retail and corporate banking software since 1986,
we combine deep expertise with an unprecedented track record and a total commitment to
building lasting partnerships with our customers.

Our software powers the operations of more than 200 Financial Institutions in over 50
countries, supporting retail lending, corporate banking, cash management, mobile and
internet banking, automotive finance, and other business areas.
 36 years of focused expertise in banking and financial services,
 Entrusted by Global and Regional banks as a preferred partner for bank’s Traditional to
Transformative journey
 Driving large Digitalization programs for various banks using Data Science, Cloud, AI/ML,
DevOps, RPA based solutions.
 An organization with “Employee First” outlook
 100% referenceable Services customers with perfect or close to perfect C-SAT scores
 Recognized as “Great Place to Work “by a global research organization

JOB ROLE
 Manage Large product implementations work closely with customer’s Senior
Management and drive the team towards customer delight.

JOB ROSPONSBILITIES:
Program Management:
 Define and monitor Program Governance of large program comprising multiple
components related to product development, Customization, Implementation and
Support Projects
 Manage all aspects of multiple related projects to ensure the overall program is
aligned to and directly supports the achievement of strategic objectives.
 Manage Engagement level risks, issues and work out / drive the action plan, along
with team
 Work creatively and analytically in a problem-solving environment demonstrating
teamwork, innovation & excellence.
 Participate in establishing practices, templates, policies, tools, and partnerships to
expand and mature these capabilities for the organization.
 Work collaboratively with Development managers, Architect to drive the
engagement(s) towards customer delight.
• Manage the day-to-day activities; communicate with project teams as necessary to
ensure project deliverables are on schedule and within cost and quality
parameters
• Communicate and collaborate with internal and external stakeholders as needed in
regard to project deliverables including managing expectations, presenting and
interfacing with sponsors
• Drive Steering committee(s) with customer’s senior stakeholders
Team Management:
• Coach and train project teams on Software Development processes and best
practices
• Keep the team motivated and drive them towards customer delight
• Understand cultural nuisances and drive cross cultural teams

Client Management:
• Provide inputs to customer’s strategic plans and work as an extended arm for
customer’s Senior stakeholder
• Make decisions and communicate trade-offs and risks, drive key decisions across
projects
• Drive presales activities for business expansion

Financials and Business Acumen:

• Contribute to P&L related activities
• Identify and Drive actions for engagement’s profitability improvisation
• Carry the account mining mindset and drive the actions for business longevity and
expansion
• Drive presales activities for new business expansion

Desired for the Position:

• 16-18 years of Software Development experience, in BFSI domain
• 5-6 years of Program Management experience
• Experience in Managing team (s) in Offshore/Onsite model
• Should have managed large Digital Transformation programs in Fixed price model
• Should possess good communication and problem-solving skills
• Should have strong client management and interaction experience
• Proficient with MS Project or similar software and MS Office applications
• Experience in leading cross-functional project teams
• Ability to effectively manage large teams consists of 40-50 members
• Strong persuasion and negotiation skills, including conflict resolution skills
• Ability to work effectively in a professional manner with technology staff, business
stakeholders, end users, management, and others outside the organization
 • Self-motivated with ability to drive multiple projects

Future Role Progression potential (for this role)

Nucleus is well known for identifying, nurturing, and promoting the internal talent and
having long mutually rewarding associations with its performing associates. Our focus
programs help our associates to continuously grow based on their capability, performance,
and career aspirations.
Over coming years, this role can evolve to Program Director, Regional Head – Product
Implementation and further on.

About the job

Req ID: 412240

Leading societies to a low carbon future, Alstom develops and markets mobility
solutions that provide the sustainable foundations for the future of transportation. Our
product portfolio ranges from high-speed trains, metros, monorail, and trams to
integrated systems, customised services, infrastructure, signalling and digital mobility
solutions. Joining us means joining a caring, responsible, and innovative company where
more than 70,000 people lead the way to greener and smarter mobility, worldwide
Overall Purpose of the role:

As a Head of Program Management Office, you will be responsible for strategic program
planning, program governance, defining methodology, best practices and facilitate use
of archives & tools. He / She will Continuously assess and track all operational
performance to secure the execution of all critical projects,.

Working in close collaboration with all Program Mangers, , PMO ensures that all the
programs are running on the track and as planned. They ensure to deliver the programs
on time and highlight the risks at the earlier stages with clear mitigation.

Responsibilities:

 Drives Organizational wide program management initiatives and efficiency

improvement actions
 Help defining a program organization structure
 Facilitate training on program management areas & encourage knowledge
sharing
 Collaborating with other department leaders to define, prioritize, and develop
projects
 Contribute to the Project Time Management Plan defined by the Senior PrPM.
 Support PrPM’s in building schedules for his / her area based on internal standard
WBS, contractual targets and data provided by all stakeholders
 Contribute with the Finance Project Manager to Earned Value Management
 Ensure validation of the all project/program baselines on time
 Ensure the consistency of all the internal and external Stakeholders
commitments, and manages the schedules interfaces
 Perform schedule analysis & trade-offs to close identified gaps or schedule issues
 Organize and lead periodic project schedule sessions for the scope of Bangalore
Technology Centre
 Provide a timely updated schedule situation highlighting the gap between the
actual and the baseline
 Focus on early identification of potential delays (critical paths) including the
status on risks and margin related to schedule
 Provide support to sub-system manager on all issues related to sub-system
project schedule,
 Support Program Manager and basically manage the program management
information systems
 Consolidate, review and present program data and report to technology centre
management. Provide data and reports to the management and provides data on
:
 Progress of the project.
 Milestones being achieved on time or not.
 Status of the deliverables.
 Progress on mitigation of the risks.
 Financial Data such as budget, marginal cost, actual cost.
 Timely Dashboard for MPR/CPR and Business reviews
 Work Closely with Finance Controller and Program Manager and contribute to the
Work package Reviews
Qualifications & Skills:

Education

Bachelor/Post Graduate in Engineering – IT, CS, ECE & EEE or Equivalent

Behavioral Competencies

Demonstrate excellent communication skills and able to influence, negotiate, and

communicate at all levels including Top Management

Exhibit good leadership skill with Attention to details, data Literacy and Organizational
awareness

Team Player with prior experience in working with Global teams is preferable.

Strong people orientation & collaboration skills.

Technical competencies and Experience

15 + years of experience in engineering / R&D organization, involved in end to end

software product development: Should have minimum 5 years of experience in
managing/leading project management office.

The successful candidate will able to thrive in a highly collaborative workplace and
actively engage in the development process spread across different geographical
locations.

Previous experience in complex development environment: prefer railway domain

background (Others like automotive, aerospace…)

Strong engineering and processes background

Experience in project / program execution and management

Good Knowledge of different scheduling, resource and Project management tools

Basic knowledge of financials mechanisms on long-term contracts

Performance Management

 KPI 1: Ensure Regular and consistent scheduling updates of all programs, with
potential delays analysis
 KPI 2: Delivery on time delivery of KPIs (Gate Reviews GO on time, sales, cash,
…) and planning documents,
 KPI 3: Timely update and analysis of Budget Respect Indicator
 KPI 4: Data Centric and support Program Managers & Top Management with
Monthly Dashboard
Alstom is the leading company in the mobility sector, solving the most interesting
challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative
people who are passionate about working together to reinvent mobility, making it
smarter and more sustainable. Day after day, we are building an agile, inclusive and
responsible culture, where a diverse group of people are offered opportunities to learn,
grow and advance in their careers, with options across functions and geographic
locations. Are you ready to join a truly international community of great people on a
challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working

environment where all our employees are encouraged to reach their full potential, and
individual differences are valued and respected. All qualified applicants are considered
for employment without regard to race, colour, religion, gender, sexual orientation,
gender identity, age, national origin, disability status, or any other characteristic
protected by local law.

Job Type: Experienced

About the job

Description

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused,
hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong
work ethic? If yes, this opportunity will appeal to you.

We are looking for customer obsessed, data driven Manager to join the India ReCommerce team
to solve the hardest problems for our Customers and Sellers. The ideal candidate has outstanding
business acumen and judgment, intense curiosity, excellent analytical abilities, strong technical
skills, solid team management experience, superior written and verbal communication skills, and
the ability to influence cross-functional teams. He/she will have a strong bias toward data driven
decision making. He/she will be a self-starter, comfortable with ambiguity and juggling multiple
projects, able to think big and be creative (while paying careful attention to detail), and will
enjoy working in a fast-paced dynamic environment.

As ReCommerce Senior Program Manager, you will be responsible for identifying the key inputs
drivers, develop program initiatives and identify product solutions that will help to scale the
Liquidation business and the value recovery from unsellable returns and unhealthy (slow moving
non-moving) inventory. You will focus on building a vendor ecosystem that is capable of
keeping pace with the growth in business volumes while simultaneously improving value
recovery for sellers. You will need to apply strong financial acumen to build and operationalize
framework for liquidation contracts and execution. You will work closely with the Sellers,
Category, Finance, Operations, Legal, Product and Tech teams to develop services for Sellers, to
drive operations excellence and to improve Liquidator experience. As a key member of the team,
you will directly influence business decisions including customer experience, productivity,
profitability and long term vision.

This role will be based at Bangalore.

Deliverables/ Scope

 Responsible for managing India Liquidations program charter

 Own and develop KPI/metrics/goals to measure input drivers and build the framework to
influence strategic decision making and planning for Liquidation program roadmap
 Work with a large and diverse set of stakeholders cutting across Supply Chain,
Fulfillment Center Operations, Finance and Compliance teams to develop processes and
improve performance.
 Have a keen pulse on external market and competitive trends to make right trade-offs and
operate with agility to deliver results
 Work with Tax, Legal and other compliance teams to set up processes to ensure
adherence to tax obligations for sellers and Amazon.
 Work with product and technology teams to shape the vision of products and use of
technology to scale liquidations program

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

Basic Qualifications

 5+ years of cross functional project delivery experience

  5+ years of program or project management experience
 5+ years of working cross functionally with tech and non-tech teams experience
 Experience defining program requirements and using data and metrics to determine
improvements
 Experience managing teams

What will you contribute?

The Program Manager is responsible for managing all aspects of large complex programs
involving multi-product implementations for a defined segment of strategic initiatives from
program definition and intake to transition to full operational support.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited to, the following:

 Leads and drives the development of the program intake process including developing
scope, schedule and cost
 Defines the goals and objectives of specific program and defines individual team
member’s roles and responsibilities for the duration of the program
 Ensure accurate and timely program reporting and compliance to Finastra delivery
processes.
 Ensure that programs are completed on time and within budget and that the solution
aligns with/meets the business objective
 Manages the daily/weekly program team assignments and monitors progress against the
work plan.
 Identification and impact analysis of potential program changes and facilitation of change
control board to approve or disapprove said changes.
 Manages risks, issues, and mitigation plans for the program.
 Meet financial objectives by forecasting requirements; preparing a program budget;
scheduling expenditures; analyzing variances; initiating corrective actions
 Continuous identification, qualification and tracking of risks, defining mitigation and
contingency plans, assigning appropriate resources, and constantly communicating
status.
 Responsible for identification of resource requirements to ensure the program is properly
staffed with the required skills.
 Responsible for identifying and managing internal and external stakeholders,
understanding their communication requirements, and fulfilling them.
 Effectively manage client interactions and program meetings/communications.
 Responsible for quality and timely transition through each phase of the Program and
proper communication between the various responsible groups setting clear expectations
and holding individuals accountable for their responsibilities on the program
 Educate team members and instill program management best practices, methods,
processes, and tools.
  Responsible for ensuring the program team utilizes IT defined tools and standards,
processes, and procedures

Required Experience:

 5+ years’ experience in program or program management

 PMP Certification
 Experience assisting program management teams with identification of action items,
tasks and activities and tracking progress
 Experience at defining, implementing and continually improving standards, processes
and procedures utilizing industry best practice (PMI, CMMI, etc.)
 Experience developing program budgets based on the development of Work Breakdown
Structure (WBS)

Role Summary: We are looking for a Program Manager with Team Handling experience.
Responsibilities:
 Should have good project management experience for either Waterfall or Agile
projects
 Should have expertise in Technical skills (Java, J2EE, JS, any RDBMS) and can mentor
the team technically
 Should have client facing experience and having worked in highly matrix
organization. PM needs to work closely with offshore development team, Senior
Management, multiple onsite teams and stakeholders
 Should be able to estimate the project along with key technical persons, prepare the
implementation schedule in MPP/ Excel, track the progress of milestones, update the
status on a weekly basis and identify risk / risk mitigation
 Should have good issue resolution and people management skills
 Should have experience of leading 25 30 people team, or 2-3 sub- teams of 8-10
members
 Good technical knowledge and working experience for application development in
web technologies (Java) & Mobile Application Development
 Reviews software deliverables developed by team members
 Should be able to lead requirement & scope discussion with customer
Prerequisites:
 • Qualification - B.Tech (CS/IT)/ MCA
 Ideal candidate should have a minimum of 11+ Years of exeperience
Desirable qualities:
 Certified Scrum Master and PMP Certification recommended
 Project Management process knowledge as per CMMiL5 processes.
Base Location: Noida , but flexible to travel & responsibilities
Role:Program Manager
Salary: 20-35 Lacs P.A.
Industry:IT Services & Consulting
Department:Project & Program Management
Role Category:Other Program / Project Management
Employment Type:Full Time, Permanent

About the job

About Strategic Programs Office

The Strategic Programs Office is part of the global shared services team. The Strategic Programs
Office works closely with Executive Leadership Team to conceptualize, architect, and drive a
host of cross functional strategic programs aimed at delivering performance & productivity
improvement, process standardization and building sustained capability across the organization.
This team will serve as an incubator for new initiatives across the company as well as to build
high performing teams. The range of work includes, but not limited to:

 Strategic initiatives across different BU’s

 Operational excellence initiatives with cross functional teams
 Financial modeling & scenario analysis, pricing model development, business due
diligence
 Drive setting up strategic alliances & partnerships with companies to aid market growth
 Architect, coordinate & drive delivery of other cross-functional programs

Why we are looking for you

 You have experience in owning and driving initiatives working with senior leadership
 You are a big picture thinker and have strong execution skills
 You can work through complex and evolving environments under minimal supervision
 You enjoy new challenges and are result-oriented
 You can influence people and enable collaboration of the highest order

What you will enjoy in this role

If you love challenges, we have many for you. As part of a vibrant team, you will get to work on
a range of initiatives that will allow you to achieve great things while enjoy doing that.

What you will do

  Support Leadership teams in identifying opportunities & conceptualizing program
objectives
 Define program scope and structure program execution plan
 Define baseline metrics/goals to quantify program outcomes
 Gather and document requirements for the program
 Own program(s) assigned and drive them to closure within defined timelines and budget
 Work closely with program team members and provide operational support to program
team members to drive program outcomes
 Work with various business stakeholders to drive program support & coordination
 Identify, manage, resolve and/or escalate issues/risks at the program level
 Report progress on program status to the program sponsor and stakeholders
 Support organization development activities such as hiring, training, planning, etc.

Qualifications

We are looking for people with a clear focus on driving strategic initiatives across the company.
The ideal candidate will have:

 10 to 12 years of overall experience with at least 5 to 8 years in driving large/strategic

programs for an organization
 Strong business acumen and analytical bent of mind
 Ability to think top-down, yet stay connected to details
 Structured problem-solving skills with a practical sense of what works in the given
context
 Bias for action, with an unwavering focus on measurable outcomes
 Strong sense of ownership to drive business outcomes that add value to the company
 Ability to work collaboratively and operate at all levels with global, cross-functional
teams
 Ability to influence without authority and deliver results in a time-bound manner.
 Excellent communication skills with ability to communicate across all levels in the
organization.
 Expert skills in using following Microsoft/equivalent tools: Word, Excel, PowerPoint,
Project

 About the job

 We are looking for a Process Excellence Manager for one of our health-tech client
for Bangalore & Gurgaon location.
 Eligibility : Looking for professionals from the consulting background from the big
four firms coming from top B-schools.



 Job Purpose (Checklist)
 We are seeking a Manager – Process Excellence who will own and drive strategic
process excellence initiatives across the organization reporting to Director –
Process Renegineering
 The incumbent will partner with business and leadership to analyze, diagnose,
identify priorities, conceptualize initiatives and conduct assessments to identify
the pain areas, process and system gaps, lack of controls etc and quantify the
pain area with data analysis. The incumbent should be able to propose a future
state with possible recommendations and solutions and work with stakeholders
to develop Business Case and roadmap for implementation.

 Job Responsibility (Checklist)
 The incumbent will be responsible for, but not limited to, the following key
deliverables:
  Drive and support strategic process excellence initiatives across the
organization
  Leads a specific business portfolio and is accountable for CVE MBOs/goals for
the initiatives
 supported/led.
  Develop relationships with key stakeholders- initiative leaders/customer
operations
 leaders/partner ecosystem within Legato/Anthem.
  Experience in executing the large scale Process reengineering / consulting / Six
Sigma/Lean
 projects
  Be able to lead and drive Discover - Design - Deploy lifecycle of projects
  Set up priorities for process improvements across business operations.
  Adopt, leverage and build methodologies and tools to deliver results
  Ability to conduct market research and develop PoV on latest trends in
Healthcare value chain
  Understands CX drivers and be able to build PoV to improve consumer
experience
  Works closely with clients, stakeholders and cross functional teams plan and
lead projects
  Ensure timely project communication at all levels of stakeholders and the
business organization
 as appropriate.
  Understanding and developing executive KPI dashboards used for review and
reporting.
  Developing strategic insights and recommendations on the basis of the
research conducted
  Stays up to date in the application of process improvement tools and
techniques and relevant
 benchmarking data for related organizations
  Drive Quality Frameworks, Tools, Metrics experience on delivery life cycle
spanning across IT and
 Business Operation
  Hands-on experience Six Sigma and lean methodology tools/techniques like
DMAIC, 5S, 5M,
 Value stream mapping. Knowledge of Design Thinking principles/tools (Empathy
Map, Persona
 Map etc.). Six Sigma Black Belt would be an added advantage
  Working experience in an IT/consulting environment (healthcare would be
preferred/good to have)
  Working knowledge and experience of building process maps using MS Visio
  Understanding of managing operational risks and controls
  Good knowledge of US healthcare (payer, provider segment)
  Understanding of and exposure to project management disciplines and
techniques
  Expertise in document and implementing Six Sigma and lean methodology
across organization
  Experience in documenting business KPIs and benefits
  Experience in Process improvement projects in US Health care (payer/provider)

 Qualification
  MBA/Masters from a tier I business school or Bachelor’s degree in engineering/B
Com /BBA from a tier I recognized university or Master Degree in Healthcare
Administration/ Statistics/Data Science
  Healthcare Certifications would be preferred
  Six Sigma Black Belt would be a preferred qualification.

 Experience
  Minimum 9-13 years’ work experience – with min 5 years exposure in US
healthcare. Top
 experience/qualifications can be considered in lieu of experience.
  Minimum 3 years in a consulting/customer facing environment (healthcare
exposure would be preferred)
  Minimum 3 years in a consulting/process improvement/customer facing
environment (healthcare exposure would be preferred)
  Experience in discovery assessment of large transformation projects
  Expertise in MS Office, Visio, Process Mining skills
  Excellent verbal and written communication skill