BUSSINESS

COMMUNICATION
 PURVA PAWASKAR
 AJAY VARMA
 POOJA GITE
 ARUNDHATI SAWANT
 MINAL JADHAV
 UPWARD
COMMUNICATION
 COMMUNICATION
The exchange of thoughts,
messages, or information, as by
speech, signals, writing, or
behavior
TYPES OF COMMUNICATION

DOWNWARD UPWARD HORIZONTAL

COMMUNICATION COMMUNICATION COMMUNICATION
 DEFINITION OF UPWARD
COMMUNICATION
The process of information flowing from
the lower levels of hierarchy to the upper
levels.
 Transfer of request, information and
feedback.
 IMPORTANCE
• Improves the decision making in
organisations.
• Builds better relationship between different
levels of organisations.
• Helps to receive the feedback and builds
confidence amongst subordinates.
• Results in better outcome.