Training & Development

Training

 Training Refers to methods used to

give new or present employees the
skills they need to perform their jobs
Factors Enforcing Training
 Globalisation
 Technological Advancements
 Trends in the nature of work
 Work force diversity
 Legal trend
Training & Strategic Planning
 Competitive Advantage
 Cost Leadership
 Differentiation
Training& Business Effectiveness
 Create needed competencies &
behaviors
Individual
Organizational
Training Objective
 Technical / Functional Competence
 Managerial Competence
 Security
 Autonomy
 Creativity
Training Skill Categories
 Technical
 Interpersonal
 Problem Solving
Training & Development Method:
(ADDIE Model/ Systems Model)
 Analyse
 Deisgn
 Develop
 Implement
 Evaluate
Designing a Training Program
 Set Training Objectives
 Write Detail Job
description/Descriptions
 Develop an abbreviated task analysis
record form
 Develop Job Instruction sheet
 Develop training content/schedule
Learning

Any relatively permanent change in

behavior that occurs as a result of
experience
Theories of learning
 Classical Conditioning
 Operant conditioning
 Social Learning
Learning Process
 Attention Process
 Retention Process
 Motor Reproduction Process
 Reinforcement Process
Training & Learning
 Provide Trainees an overview of the
program
 Make sure the easy transfer of new
skills & behaviors
 Motivate the trainees
 Prepare the trainees
 Train the Trainer
Adult Learning
 Prepare members to deal with
problems of maturity
 Offer refreshing training
 Offer advanced training
 Encourage teams to treat their
development as a constant learning
experience
Training Techniques
 On-The-Job Training

Training a person to learn the job while working on it

 Apprenticeship Training

A combination of classroom training & on the job training

 Informal Learning

A training as a result of unplanned interaction between new

employee and his colleagues
Training Techniques
 Job Instruction Training

Listing of each jobs basic tasks along with key

points in order to provide step by step training

 Lectures

 Programmed Learning

A systematic method for teaching job skills

involving presenting questions or facts, allowing
person to respond and giving learner immediate
feedback on the accuracy of his or her answers
Training Techniques
 Audio Visual Learning
 Vestibule or Simulated Training
Training employees on special off the
job equipment , as in air-plane pilot
training whereby training cost &
hazzards can be reduced
 Computer based Training
Selecting a Training method
 Small Business Application:
Technical/Functional Skill based Training
 Training for International Business
Diversity Training
Customer Service Training
Teamwork & empowerment
Providing employees with lifelong Learning
Selecting a Training method
Management development & Training Techniques
Managerial On the Job learning
 Job Rotation
A training Approach that allows traniees to move from departments
to departments in order to broaden his or her exp and identifying
weak & strong points

 Coaching / understudy approach

In this method the trainees work directly under the senior manager
or with person he/ she is supposed to replace

 Action Learning

A training technique by which management Trainees are allowed to

work full time analysing and solving problems in other depts.
Selecting a Training method
Managerial Off the Job T & D
Techniques
 Case Study
 Management Games
 Outside Seminars
 Role Playing
 Behavior Modeling
 In-house development Centers
Planning & organizing a Training
Programme
 Objective/Need Assessment for the
Training
 Planning the Programme
 Identifying Trainer
 Identify Trainees
 Content Development
 Delivery of Programme
 Measurement of Success of Training
Training effects to measure
(Kirk Patrik Method)
 Reaction
 Learning
 Behavior
 Result
 ROI