Professional Documents
Culture Documents
Welcome to
Service Management
Professor James Fitzsimmons
University of Texas at Austin
Service Definitions
90
Proportation of total employement
80
70
60
50
40
30
20
10
0
50
70
90
10
30
50
70
90
18
18
18
19
19
19
19
19
Service
Year Manufacturing
Agriculture
Stages of Economic Development
Customer Participation
Passive Active