Aug 2nd-4th 2004

Marine Division

3500B MARINE Series II

SEMINAR

Sales Support Tools & Information

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Vikas Gaur
 Marine Division

Sales Support Tools & Information

 Application Support Center (ASC)
 Global Marine Division web-sites
 A&I Guide for 3500B Series II Marine Engines
 Troubleshooting Guides
 Marine Engine Selection Guide
 Marine Power Pro
 TMI Web
 SiS Web
 EMC
 Dealer Solution network
 Others
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 Marine Division

Application Support Center (ASC)

When should I use the ASC :
 Special Rating Requests (SRR)
 Custom Quotes
 Data that is not in A&I Guides, TMI or SiS Web
 ASC Turn-around times
 Allow for 2 workdays for common issues
 More for issues if engineering requests are involved
 ASC web-site
 Frequently asked questions & reference library
 SRR Forms
 Submit a question to ASC

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 Marine Division
Cat Marine (internal) &
CAT.com (external) Websites
 CAT.com website
 Latest news and updates
 Easier access to Marine Products and Spec Sheets
 Clear organization of engines according to application &
power range
 Links to CAT Financial, CAT Dealer Locator
 More pictures of engines in different Marine applications

 CAT Global Marine website

 Latest news and updates (A&I Newsletters & Product News)
 Separate pages for Series II & Non-Series II
 Links to Marine Spec Sheet wizard

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 Marine Division
Application & Installation Guides
A&I GUIDE NAME OLD MEDIA NEW MEDIA DATE
NUMBER NUMBER
3500B Series II Electronics LEBM7301-02 LEBM7301-03 AUG 04
Auxiliary Mounting Systems LEKM7143 LEGM4724 SEPT - OCT 04
Boat Performance LEKM7142 LEGM4725 SEPT - OCT 04
Control Systems -- Pilot House LEKM7144 LEGM4726 SEPT - OCT 04
Cooling Systems LEKM7145 LEGM4727 SEPT - OCT 04
Driveline Components LEKM7143 LEGM4728 SEPT - OCT 04
Engine Performance LEKM7142 LEGM4729 SEPT - OCT 04
Exhaust System LEKM7146 LEGM4730 SEPT - OCT 04
Fuel Systems LEKM7147 LEGM4731 SEPT - OCT 04
Instrument & Monitoring Systems LEKM7144 LEGM4732 SEPT - OCT 04
Lubrication System LEKM7147 LEGM4733 SEPT - OCT 04
Mounting and Alignment LEKM7143 LEGM4734 SEPT - OCT 04
Serviceability Considerations LEKM7144 LEGM4735 SEPT - OCT 04
Starting Systems LEKM7144 LEGM4736 SEPT - OCT 04
Ventilation Systems LEKM7146 LEGM4737 SEPT - OCT 04
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 Marine Division

Engine Troubleshooting Guides

Marine Propulsion (RENR 5009)
Marine Auxiliary (RENR 5004)

 Electronic Troubleshooting Tools

 Programming parameters
 Troubleshooting with and without Diagnostic Codes
 Troubleshooting with event codes
 Diagnostic functional tests
 Calibration Procedures

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 Marine Division

TMI Web & SiS Web

 TMI WEB DATA IS BEING UPDATED & WILL BE
PRIME PATH FOR
 ENGINE APPLICATION DATA
 DIMENSIONAL DATA
 CONFIGURATION DATA
 EMISSIONS
 HEAT TRANSFER
 SPEC SHEET LINKS
 PERFORMANCE
 SiS WEB WILL BE PRIME PATH FOR
 Service Bulletins
 Software Upgrades
 Quality Holds etc.
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 Marine Division

Marine Power Pro Demo

 MARINE POWER DESIGN PRO SOFTWARE CD

 LERM 6503
 UPDATED TWICE A YEAR
 INCLUDES
 RATINGS
 SPECSHEETS
 GENERAL DIMENSION DRAWINGS
 PHOTO GALLERY
 MOVIE CLIPS
 DEMO

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 Marine Division

CAT Marine Sales CD (Sep’04)

 TARGETED AT MARINE SALES REPS & DEALERS

 WILL INCLUDE DATA ON ALL OF CAT MARINE

PRODUCTS

 WILL INCLUDE COMPETITIVE INFORMATION

 USEFUL FOR PEOPLE AWAY FROM THE OFFICE

& IN CUSTOMER PRESENTATIONS

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 Marine Division Other Pubs. GEARED TOWARDS 3500B
MARINE SERIES II
 Wiring Schematics
 Marine Propulsion (RENR 5010)
 Marine Auxiliary (RENR 4988)
 RENR5077 - 3500B Series II Marine Engines Specifications
 RENR5078 - 3500B Series II Marine Engines Sys Operations Testing & Adjusting
 RENR5075 - 3500B Series II Marine Engines Service Manual
 SENR6564 - 3500B Series II Marine Engines Disassembly and Assembly
 LEDM2647 - Marine Electronic Engine Control & Monitoring System
 LEBM0189 - Marine Power Display (MPD)
 LEDM2787 - Multi-Station Control System (MSCS)
 SEBU6874 - Customer Communication Module (CCM)
 LEKM5389 - MCS Certification Requirements, Engine Data Sheet
 LEKM6749 - MCS Approved Ratings, Engine Data Sheet
 NEHS0526 - Service Technician Application Guide, Special Publication
 NENG2500 - Tools and Shop Products Guide, Special Publication
 SEHS7768 - Use of 6V-2150 Starting/Charging Analyzer, Special Instruction
 SEHS9031 - Storage Procedure for Caterpillar Products, Special Instruction
 SEHS7633 - Battery Test Procedure, Special Instruction
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 Marine Division

EMC & DSN

 ELECTRONIC MEDIA CENTER (EMC)

 CONTAINS ALL PUBS & GUIDES
 WEB SEARCHABLE
 SERIES II A&I GUIDES WILL BE AVAILABLE OFF THE EMC
 CONTAINS PROFESSIONAL IMAGES & SPEC SHEETS

 USE FOR OBTAINING ELECTRONIC COPIES OF PUBLICATIONS

 DEALER SOLUTION NETWORK (DSN)

 NETWORK OF CAT DEALERS
 POST INFORMATION RE: PAST & CURRENT ISSUES AND TECHNIQUES
 DEALERS UPLOAD LESSONS LEARNED TYPE OF INFORMATION

 POST DISCUSSION ISSUES ON SERIES II

 USE IF YOU ARE WORKING WITH NON-CAT COMPONENTS WITH A CAT ENGINE
 USE FOR SHARING INFORMATION WITH OTHER DEALERS

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 Marine Division 3500 SERIES II Marine Engine

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