4 M’s of

Operations
MANPOWER
 The right personnel for the right position is a
sure bet for organizational effectiveness and
efficiency.

 Man in management is referred as a human

resource.

 People make sure materials, machines, money

and methods are utilized in a productive
manner to achieve goals and objectives of
organizations.
MATERIAL
 Materials is a basic ingredient in house keeping
management, a service industry. Most of the industry
locate them self nearby to the availability of material.
Without materials, human resource is made redundant.

Thus every right thinking and right planning

organization knows that materials needed for any business
or service mist be in place before ‘man’ can be of use in
any business activity. Supply chain departments grew out of
this thinking and has been a very useful and effective aspect
of business management.
Benefits

• Material cost can be lowered down

• Controlling of indirect cost
• Control of manufacturing cycle
• Improvement in delivery of the product
Material Management…
Materials Management is an essential part of any
organization.
Materials Management Department plays a vital
role in the smooth and efficient function of it.

planning
purchasing,
store & inventory control,
care and preservation,
issue of materials,
accounting
disposal of scrap
MACHINERY
Machine are the basic tools to produce goods
or to generate services.

Selection of an appropriate machine not only

enhances efficiency but also saves times and
increases revenue.

Machines have made man fulfill almost

effortlessly various dreams of creating things
that make a existence more worthwhile.
eg . Tools and equipment in laboratory

Microscope:
Microscopes are used to produce magnified
images of small objects such as bacteria etc.

Centrifuge:
A machine with a rapidly rotating container that
applies centrifugal force to its contents, typically
to separate fluids of different densities (e.g.,
plasma from blood) or liquids from solids.
METHODS OF MEDICAL
MANAGEMENT
COMMAND AND CONTROL
METHOD
 The Command and Control form of
management is based on military
management.

 Primarily, the idea is that people do what you

tell or direct them to do.

 For instance, management in a medical field

is directed by few managers such as;
Practice Manager, Deputy Practice Manager
and Reception Manager to the co-workers.
DISADVANTAGES OF
COMMAND AND CONTROL
METHOD
 First of all, nobody actually like to be
commanded and controlled.

 Management literally does not have enough

time to micromanage at this level, because
there simply aren’t enough managers.

 The third drawback is that in a medical

organisations, the individual contributors
such as the doctors, nurses, and medical
officers and etc always have more
information than the “leaders,” so they are
really in the best position to make decisions.
IDENTITY METHOD
 The goal here is to manage by making
people identify with the goals you’re trying to
achieve.

 For instance, a medical body or organization

tries to achieve a certain target level, thus the
service must be targetted to the certain level.

 A lot trickier than other methods, it requires

some serious interpersonal skills. But if you
do it right, it works better than any other
method.
 In general, Identity Management requires you
to create a cohesive, jelled team that feels
like a family, so that people have a sense of
loyalty and commitment to their coworkers.

 In a medical organization such as a hospital,

the crews must have a strong identity in each
one of them to create a steadfast
commitment towards each other.

 The second part, though, is to give people

the information they need to steer the
organization in the right direction.
MONEY
Meaning

A medium that can be exchanged for goods

and services and is used as a measure of
their values on the market
 Without money, no venture or enterprise
can motivate workers, get quality and
sufficient materials, get the right machines
and maintain them or even ensure that time
is properly managed. Where there is not
enough money, no good workers, materials,
or machines can be employed or purchased.