 Employee welfare means “the efforts to

make life worth living for workmen.”

 “Employee welfare means anything done for

the comfort and improvement, intellectual or
social, of the employees over and above the
wages paid which is not a necessity of the
industry
  Employee welfare is a comprehensive term
including various services, facilities and
amenities
 provided to employees for their betterment.
 The basic purpose in to improve the lot of
the working class.
 Employee welfare measures are also known
as fringe benefits and services.
 Welfare measures may be both voluntary
and statutory
 1. Central government: -
Factories Act 1948
Mines Act 1952.

 State government: - Government in different states and Union Territories

provide welfare facilities to workers. State government prescribes rules for
the welfare of the workers and ensures compliance with the provisions
under various labor laws.

 Employers: - Employers in India in general looked upon welfare work as

fruitless and barren though some of them indeed had done pioneering
work.
 Trade unions: - In India, trade unions have done little for the

 welfare of workers. But few sound and strong unions have been the
pioneering in this respect.

 Other agencies: - Some philanthropic, charitable d social service

organizations like: - Seva Sadan society, Y.M.C.A., etc
 Intramural: - These are provided within the
organization like: -
1. Canteen,
2. Rest rooms,
3. Crèches,(day care centre)
4. Uniform
5. Recreational facilities
6. Medical aid
Extramural: - These are provided outside the
organization, like: -
1. Housing,
 2. Education,
3. Child welfare,
4. Leave travel facilities,
5. Interest free loans,
6. Workers cooperative stores,
7. Vocational guidance
 8. transportation
Factories Act of 1948
 Washing facilities to male and female
separately and facility to store and dry clothes
 Rest rooms
 First aid boxes
 Canteen where there are more than 250
workers
 Shelters, rest room and lunch room whrere
there are more than 150 workers
 Crèche for more than 30 women
 Welfare officers for more than 500 workers
Mines Act of 1952
 Crèches for more than 50 women
 Canteen for more than 250 workers
 Shelter for more than 50 workers
 Shower baths and sanitary latrines
 Welfare officer for more than 500 workers
 First aid box and first aid room for more than

150 workers
Plantation Act of 1951
 Recreation facility for workers and their children
 Educational facility
 Housing facility for all workers
 Umbrellas, blankets, raincoats and other

amenities
 Canteen for more than 150 workers
 Creche for more than 30 women
 Medical aid
 Welfare officer form more than 300 workers
Contract Labour Act 1970
 A canteen for more than 100 employees
 Rest rooms and alternative accommodation
 Sufficient supply of drinking water washing

facilities etc
 First aid boxes
The motor transport workers act 1961
 First aid equipment in each vehicles
 Medical facility at operating and halting

centers
 Canteen for more than 100 workers
 Rest room
 Uniform, raincoat to all staff
 Prescribed amount of washing allowance
Labour welfare officer- schedule 49 of
Factories Act
Duties
 Advisory
 Service oriented
 Supervisory
 Functional
 Policing
 Mediation

“any discontent or dissatisfaction, whether
expressed or not ,whether valid or not ,
arising out of anything connected with the
company which an employee thinks, believes
or even feels to be unfair, unjust or
inequitable”
 Factual
 Imaginary
 Disguised
 Economic
 Work environment
 Supervision
 Work group
 Conformity with statutory provisions
 Unambiguity
 Simplicity
 promptness
 Training
 Follow up
 Identify grievance
 Define correctly
 Collect data
 Analyse and give solutions
 Prompt redressal
 Implement and followup
 industrial employment act 1946
makes it mandatory for company to have
a grievance handling procedure
 Factory act 1948

this is for welfare officer

 In India company follow the model grievance

procedure and some draft their own
The word “discipline” is derived from the Latin
word “disciplina”, which means teaching,
learning and growing.
 Disciplineis the orderly conduct of affairs by the
members of an organization who adhere to its
necessary regulations because they desire to
cooperate harmoniously in forwarding the end
which the group has in view and willingly
recognize that, to do this, their wishes must be
brought into a reasonable unison with the
requirements on the group in action.

 Discipline is the process of training a worker so

that he can develop self-control and can become
more effective in his work.
 To obtain a willing acceptance of the rules,
regulations and procedures of an organization
so that organizational goals may be attained.
 the employees a spirit of tolerance and a desire

to make adjustments. 
 To create an atmosphere of respect for the

human personality and human relations

 To increase the working efficiency and morale

of the employees so that their productivity is

stepped up the cost of production improved.
 1. Self controlled discipline
 2. Enforced
Positive aspect: Employees believe in and support
discipline and adhere to the rules, regulations
and desired standards of behaviour. Discipline
takes the form of positive support and
reinforcement for approved actions and its aim is
to help the individual in moulding his behaviour
and developing him in a corrective and
supportive manner. This type of approach is
called positive approach or constructive
discipline or self-discipline.
Negative aspect: Employees sometimes do not
believe in and support discipline. As such, they do
not adhere to rules, regulations and desired
standards of behaviour. As such, disciplinary
programme forces and constraints the employees
to obey orders and function in accordance with
set rules and regulations through warnings,
penalties and other forms of punishment. This
approach to discipline is called negative approach
or corrective approach or punitive approach.
 Indiscipline means disorderliness,
insubordination and not following the rules
and regulation of an organization.

 The symptoms of indiscipline are change

in the normal behaviour, absenteeism,
apathy, go-slow at work, increase in number
and severity of grievances, persistent and
continuous demand for overtime allowance,
and lack of concern for performance.
 The different approaches to discipline
include;
 POSITIVE DISCIPLINE APPROACH
 PROGRESSIVE DESCIPLINE APPROACH
 THE RED HOT STOVE RULE
 JUDICIAL APPROACH TO DICIPLINE IN INDIA
STEP 1: AN ORAL REMINDER
STEP 2: AN WRITTEN REMINDER
STEP 3: A DECISION MAKING LEAVE
 BURNS IMEDIATELY
 PROVIDES WARNING
 GIVES CONSISTENT PUNISHMENT
 BURNS IMPERSONALLY
Judicial approach:
In judicial approach, in disciplinary cases are
dealt on the basis of legislation and court
decisions.
 The Industrial Employment Act, 1946,

To a certain extent, prescribed

the correct procedure that should be
followed before awarding punishment to an
employee in India.
 THE INDUSTRIAL DISPUTE ACT 1947

This gives the detailed procedure for

discharging an employee even on grounds
of serious misconduct
 Rules and performance criteria
 Documentation of the fact
 Consistent response to rule violation
 Training of supervisors
 Prompt action
 Impersonal discipline
 Reasonable penalty
 Follow up