MEETING.

2- ATTENDANCE WILL BE MARKED

AUTOMATICALLY BY ZOOM.

3- ALL THE VIDEOS WILL BE

RECORDED FOR THE OFFICIAL
DOCUMENTATION.

4- PUT YOUR COURSE PACK ALONG

WITH.

IMPORTA Instructions for Online

NT Classes
DR. HASSAN SOHAIB MURAD (Late)
 Principles of
Management
Section QCA

CR
ABDULLAH ARSHAD
@ 0344 0466655
FOR UPDATES

numan.aslam@umt.e
Email
du.pk
WHAT IS COMMUNICATION
THE TRANSFER AND UNDERSTANDING
OF MEANING.

INTERPERSONAL COMMUNICATION
COMMUNICATION BETWEEN TWO OR
MORE PEOPLE.

ORGANIZATIONAL COMMUNICATION
ALL THE PATTERNS, NETWORKS AND
SYSTEMS OF COMMUNICATION WITHIN
AN ORGANIZATION.
FUNCTIONS OF COMMUNICATION

- CONTROL (EMPLOYEE
BEHAVIOR)
- MOTIVATION (FEEDBACK)
- EMOTIONAL EXPRESSION
(SHARE FEELINGS)
- INFORMATION
NONVERBAL COMMUNICATION
COMMUNICATION TRANSMITTED
WITHOUT WORDS.

BODY LANGUAGE
GESTURES, FACIAL CONFIGURATIONS,
AND OTHER BODY MOMENTS THAT
CONVEY MEANING.

VERBAL INTONATION
AN EMPHASIS TO WORDS OR PHRASES
THAT CONVEYS MEANING.
1- INFORMATION OVERLOADED
WHEN INFORMATION EXCEEDS OUR
PROCESSING CAPACITY.

2- FILTERING
THE DELIBERATE MANIPULATION OF
INFORMATION TO MAKE IT APPEAR
MORE FAVORABLE TO THE RECEIVER.

3- JARGON
SPECIALIZED TERMINOLOGY OR
TECHNICAL LANGUAGE THAT
MEMBERS OF A GROUP USE TO
COMMUNICATE AMONG THEMSELVES.

BARRIERS TO EFFECTIVE
ORGANIZATIONAL WORK
ARRANGEMENTS.

INFORMAL COMMUNICATION
COMMUNICATION THAT IS NOT
DEFINED BY THE ORGANIZATIONS
STRUCTURAL HIERARCHY.

TOWN HALL MEETING

INFORMAL PUBLIC MEETINGS WHERE
ISSUES CAN BE DISCUSSED OR
EMPLOYEES CAB BE BROUGHT
TOGETHER TO CELEBRATE
ACCOMPLISHMENTS.
DOWNWARD COMMUNICATION
COMMUNICATION THAT FLOWS
DOWNWARD FROM A MANAGER
TO EMPLOYEES.

UPWARD COMMUNICATION
COMMUNICATION THAT FLOWS
UPWARD FROM EMPLOYEES TO
MANAGER.
COMMUNICATION THAT TAKES
PLACE AMONG ANY EMPLOYEES
ON THE SAME ORGANIZATIONAL
LEVEL ALSO KNOWN AS
HORIZONTAL COMMUNICATION.

DIAGONAL COMMUNICATION
COMMUNICATION THAT CUTS
ACROSS WORK AREAS AND
ORGANIZATIONAL LEVELS ALSO
KNOWN AS VERTICAL
COMMUNICATION.
2- SHARPENING YOUR SPEAKING
SKILLS

3- SHARPENING YOUR WRITTING

SKILLS

4- SHARPENING YOUR READING

SKILLS

5- SHARPENING YOUR LISTENING

SKILLS

BECOMING A BETTER