1- 10 MINUTES FOR JOINING MEETING.

2- ATTENDANCE WILL BE MARKED

AUTOMATICALLY BY ZOOM.

3- ALL THE VIDEOS WILL BE

RECORDED FOR THE OFFICIAL
DOCUMENTATION.

4- PUT YOUR COURSE PACK ALONG

WITH.

IMPORTA
NT
Instructions for Online Classes
DR. HASSAN SOHAIB MURAD (Late)
 Principles of
Management
Section QCA

CR
ABDULLAH ARSHAD
@ 0344 0466655
FOR UPDATES

Email numan.aslam@umt.edu.pk
WHAT IS COMMUNICATION
THE TRANSFER AND UNDERSTANDING OF
MEANING.

INTERPERSONAL COMMUNICATION
COMMUNICATION BETWEEN TWO OR
MORE PEOPLE.

ORGANIZATIONAL COMMUNICATION
ALL THE PATTERNS, NETWORKS AND
SYSTEMS OF COMMUNICATION WITHIN AN
ORGANIZATION.
FUNCTIONS OF COMMUNICATION

- CONTROL (EMPLOYEE BEHAVIOR)

- MOTIVATION (FEEDBACK)
- EMOTIONAL EXPRESSION (SHARE
FEELINGS)
- INFORMATION
NONVERBAL COMMUNICATION
COMMUNICATION TRANSMITTED
WITHOUT WORDS.

BODY LANGUAGE
GESTURES, FACIAL CONFIGURATIONS, AND
OTHER BODY MOMENTS THAT CONVEY
MEANING.

VERBAL INTONATION
AN EMPHASIS TO WORDS OR PHRASES
THAT CONVEYS MEANING.
1- INFORMATION OVERLOADED
WHEN INFORMATION EXCEEDS OUR
PROCESSING CAPACITY.

2- FILTERING
THE DELIBERATE MANIPULATION OF
INFORMATION TO MAKE IT APPEAR MORE
FAVORABLE TO THE RECEIVER.

3- JARGON
SPECIALIZED TERMINOLOGY OR
TECHNICAL LANGUAGE THAT MEMBERS
OF A GROUP USE TO COMMUNICATE
AMONG THEMSELVES.

BARRIERS TO EFFECTIVE
COMMUNICATION THAT TAKES PLACE
WITHIN PRESCRIBED ORGANIZATIONAL
WORK ARRANGEMENTS.

INFORMAL COMMUNICATION
COMMUNICATION THAT IS NOT DEFINED
BY THE ORGANIZATIONS STRUCTURAL
HIERARCHY.

TOWN HALL MEETING

INFORMAL PUBLIC MEETINGS WHERE
ISSUES CAN BE DISCUSSED OR EMPLOYEES
CAB BE BROUGHT TOGETHER TO
CELEBRATE ACCOMPLISHMENTS.
DOWNWARD COMMUNICATION
COMMUNICATION THAT FLOWS
DOWNWARD FROM A MANAGER TO
EMPLOYEES.

UPWARD COMMUNICATION
COMMUNICATION THAT FLOWS
UPWARD FROM EMPLOYEES TO
MANAGER.
COMMUNICATION THAT TAKES
PLACE AMONG ANY EMPLOYEES ON
THE SAME ORGANIZATIONAL LEVEL
ALSO KNOWN AS HORIZONTAL
COMMUNICATION.

DIAGONAL COMMUNICATION
COMMUNICATION THAT CUTS
ACROSS WORK AREAS AND
ORGANIZATIONAL LEVELS ALSO
KNOWN AS VERTICAL
COMMUNICATION.
2- SHARPENING YOUR SPEAKING
SKILLS

3- SHARPENING YOUR WRITTING

SKILLS

4- SHARPENING YOUR READING

SKILLS

5- SHARPENING YOUR LISTENING

SKILLS

BECOMING A BETTER