Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

OFFICE OF THE VICE PRESIDENT FOR BRANCHES AND Satellite CAMPUSES
BATAAN BRANCH

6
Communication

This module is designed to discuss the function and importance of

communication in a workplace.

Module Objectives:

1. Apply to communicate effectively with employees and superior and

management

2. Enumerate the prerequisite to upward and downward communication.

3. Discuss the functions of communication.

Course Materials:

COMMUNICATION- the transfer of information including feelings, and ideas, from one
person to another.

The importance of communication

 Without communication organization cannot exist.

NOVA VIDA T. CRUZ- INSTRUCTOR HUMAN BEHAVIOR IN ORGANIZATION PSYC 40033

 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
OFFICE OF THE VICE PRESIDENT FOR BRANCHES AND Satellite CAMPUSES
BATAAN BRANCH

The Communication Process

Basic Methods of interpersonal communication

1. Verbal
2. Non-verbal
3. Written
Functions of Communications in organization
1. Information function
2. Motivation function
3. Control function
4. Emotive function
Basic Goals of Effective Communication
1. To gain good will
2. To inquire
3. To inform
4. To persuade
Barriers to Communication
1. Filtering 6. Communication Apprehension
2. Selective perception 7. Absence of Feedback
3. Information Overload 8. Physical Separation
4. Emotions 9. Lack of Credibility of the Sender
5. Language

NOVA VIDA T. CRUZ- INSTRUCTOR HUMAN BEHAVIOR IN ORGANIZATION PSYC 40033

 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
OFFICE OF THE VICE PRESIDENT FOR BRANCHES AND Satellite CAMPUSES
BATAAN BRANCH

Kinds of Communication Flow

Tip in Improving the Communication in Organizations, the message should be improved so it could be
easily understood and the receiver must improve his skill in understanding the messages sent to him

Trivia:
1. Communication is a requirement for survival and growth not only of people but also
organizations.
2. Communication is essential for the coordination of business.
3. Communication must be made effective, being effective, however, is not an end but
rather a means to an end.

Identify a successful organization in your area describe the role played by

communication in its success.

Save your work in PDF format then send it to our Google classroom.
Please Don’t forget!

Medina,RobertoG(2011)HumanBehaviorinOrganization1sted:Sampaloc,Manila,Rex
Bookstore, Inc.
https://images.app.goo.gl/LRiSU2a961ctF7Nv9

NOVA VIDA T. CRUZ- INSTRUCTOR HUMAN BEHAVIOR IN ORGANIZATION PSYC 40033