The Process of Communication

ONE VERY IMPORTANT ASPECT ABOUT

COMMUNICATION IS THAT IT IS
IMPOSSIBLE NOT TO COMMUNICATE!

COMMUNICATION IS ALL ABOUT SENDING
AND RECEIVING MESSAGES THAT CAN BE
ALTERED BY NOISE AND GIVEN

FEEDBACK.
A MESSAGE STARTS AT AN INFORMATION
BASIS WHICH IS TRANSMITTED AND SENT
TO A RECEIVER. DURING THIS TIME, THE
MESSAGE CAN INTERFERE WITH NOISES,
AND FINALLY BE GIVEN BACK WITH
FEEDBACK.
 THE SENDER HOLDS THE
SOURCE OF THE MESSAGE
AND IS ACCOUNTABLE FOR
THE SUCCESS OR FAILURE
IN COMMUNICATING.
The Sender has more control of the act
than the receiver.
  Encoding is the procedure where
the source takes the idea and applies
symbols that can be verbal or
nonverbal to send which correspond
to the idea.
 Culture, gender,
expectations, language, etc. can all
The Message is what the
sender wants the audience
to know and is the actual
content.
Sentence structure, spelling,
grammar, etc., are all aspects
of a message.
 Messages must pass through a
medium called Channel. The
Channels of communication consist
of
sight, sound, touch, taste, and smell.
 Channels can affect communication
greatly and must be chosen
carefully.
 Writing a letter, sending flowers, or taking
to a person are all different mediums.
 The Receiver is the audience of the message.
 There could be a primary audience, who the
message is for, or secondary audience, surrounding
people who see/hear the communication.
 Decoding is the skill of translating the
message into symbols.
 It is difficult to understand the message
exactly the same way the sender sent
it because they are not identical. We
can only wish it comes as close.
 Culture, gender, expectations,
language, etc. that all affected
encoding, can also affect
decoding.
Feedback is the information
that is sent back.
Feedback can tell the Sender
how you have decoded it by
the way you respond to it.
 Noise can happen at any time
during communication.
 It also disrupts or distorts the process.
 It could be physical or
psychological.
Conclusion to the Process of Communication

We must remember, “Communication

effectiveness depends on the successful
integration of all the parts of the
process.”
 Question:
Do you have different
perceptions on how
communication flows.
 Provide communication
scenarios of
communication and let the
students analyze them.
 What are the benefits of
knowing the process of
communication in improving
their communication skills.
1. The State of the Union Address by the president is
being broadcast on public television.
2. Paul cannot quite hear Jana’s speech because there is a
fire truck wailing outside the window.
3. Christy is giving a speech on air pollution.
4. Frank listens intently and seems to understand Sam’s
speech about the Civil War.
5. Pam nods her head in agreement as she listens to Jenny
speak.
6. Juan tells Bob about the football game he watched on
TV last night.
7. Joe uses the telephone to order the pasta pot after
watching an infomercial on TV
8. Mary’s cell phone drops the signal when she is talking
to her friend.