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  • Campaign For Customer Awareness in Barisal

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    Saiful Mustafa
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    The document summarizes a customer awareness program held at Rupatoli Bus Stand in Barisal, Bangladesh. The objectives of the program were to develop brand awareness, register new customers, and get feedback from existing customers. Feedback from customers included requests to stop balance inquiry charges, show minimum balances, and introduce more telecom operators and remittance services. The outcomes were distributing 300 informational leaflets, positive word of mouth, registering 25 new customers, and collecting customer feedback for OK Mobile.

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    Campaign for Customer Awareness in Barisal

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    The document summarizes a customer awareness program held at Rupatoli Bus Stand in Barisal, Bangladesh. The objectives of the program were to develop brand awareness, register new customers, and get feedback from existing customers. Feedback from customers included requests to stop balance inquiry charges, show minimum balances, and introduce more telecom operators and remittance services. The outcomes were distributing 300 informational leaflets, positive word of mouth, registering 25 new customers, and collecting customer feedback for OK Mobile.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    11 views10 pages

    Campaign For Customer Awareness in Barisal

    Uploaded by

    Saiful Mustafa
    The document summarizes a customer awareness program held at Rupatoli Bus Stand in Barisal, Bangladesh. The objectives of the program were to develop brand awareness, register new customers, and get feedback from existing customers. Feedback from customers included requests to stop balance inquiry charges, show minimum balances, and introduce more telecom operators and remittance services. The outcomes were distributing 300 informational leaflets, positive word of mouth, registering 25 new customers, and collecting customer feedback for OK Mobile.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    of 10

    CUSTOMER AWARENESS

    PROGRAM

    BARISAL
    VENUE

    RUPATOLI BUS
    STAND, BARISAL
    SADAR, BARISAL
    Image talks….
    Image talks….
    Image talks….
    OBJECTIVE OF THE PROGRAM
    • Development Of Brand awareness among
    mass people.
    • New customer registration.
    • To motivate the agent for new customer
    registration.
    • To get actual feedback from customer.
    FEEDBACK FROM CUSTOMER
    • All customer want to stop the charge of balance
    enquiry.
    • show minimum balance tk.45 at customer OK
    account..
    • Most of the customer want Remittance service early
    as possible .
    • Introduce more telecom operators in OK network.
    • To introduce purchase airtime top up.
    Outcomes
    • We have provided more than 300 leaflet to
    the customer.
    • Highly word of mouth communication made
    by the customer.
    • Face to face communication made.
    • Registration of 25 new customers.
    • Get actual feedback from customer regarding
    ‘OK’.
    SEND BY
    Muhammad Ali
    TO
    Barisal

    Supported
    By
    Yasir Arafat Sagor
    Area Manager,
    Barisal
    নগদ টাকার দিন শেষ
    এবার OK বাংলাদেশ

    STAY OK…BE OK

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