Scribd Logo
Upload

Welcome to Scribd!

  • Date: 10 March 2014 Venue: Vadughor, B'Baria Organized By: Team B'Baria Supported By: Mr. Iqbal Hossain Proprietor, Hasan Enterprise

    Uploaded by

    Saiful Mustafa
    8 views12 pages
    The document outlines a customer engagement program held on March 10th in Vadughor, B'Baria. The program's objectives were to create customer awareness, acquire new customers, build market hype, and motivate agents. Activities included distributing leaflets to shopkeepers and potential customers. Targets were set for new customer acquisition, one-on-one communication, and handbill distribution. Customer feedback noted a desire for additional services from OK.

    Original Description:

    Original Title

    B'Baria (10.03.14).pptx

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document outlines a customer engagement program held on March 10th in Vadughor, B'Baria. The program's objectives were to create customer awareness, acquire new customers, build market hype, and motivate agents. Activities included distributing leaflets to shopkeepers and potential customers. Targets were set for new customer acquisition, one-on-one communication, and handbill distribution. Customer feedback noted a desire for additional services from OK.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    8 views12 pages

    Date: 10 March 2014 Venue: Vadughor, B'Baria Organized By: Team B'Baria Supported By: Mr. Iqbal Hossain Proprietor, Hasan Enterprise

    Uploaded by

    Saiful Mustafa
    The document outlines a customer engagement program held on March 10th in Vadughor, B'Baria. The program's objectives were to create customer awareness, acquire new customers, build market hype, and motivate agents. Activities included distributing leaflets to shopkeepers and potential customers. Targets were set for new customer acquisition, one-on-one communication, and handbill distribution. Customer feedback noted a desire for additional services from OK.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 12

    Customer Engagement Program

    Date : 10th March 2014


    Venue : Vadughor, B’Baria
    Organized by : Team B’Baria
    Supported by : Mr. Iqbal Hossain
    Proprietor, Hasan Enterprise
    Customer Engagement Program

    OBJECTIVE

     Creating Customer Awareness

     New Customer Acquisition

     Build a hype in the market

     Motivating agent for new customer registration


    Customer Engagement Program

    OUR ACTIVITIES

     Distribute “OK” leaflet to every shopkeeper of this


    market & invite them to attend our program

     To increase brand awareness we distribute “OK” leaflet


    to every potential customer who came & watch our
    activities

     New Customer Acquisition


    Customer Engagement Program

    TARGET

     Customer Acquisition Target : 50

     One2one Communication Target : 50

     Hand Bill Distribution Target : 200


    Customer Engagement Program

    IMAGE
    Customer Engagement Program

    IMAGE
    Customer Engagement Program

    IMAGE
    Customer Engagement Program

    IMAGE
    Customer Engagement Program

    IMAGE
    Customer Engagement Program

    OUT COME

     Customer Acquisition : 20

     One2one Communication : 40+

     Hand Bill Distribution : 150+


    Customer Engagement Program

    CUSTOMER FEEDBACK

     Want other mobile operators with OK

     Complain about network

     Want other banking services like bill Pay, air time, remittance etc.

     Free to balance check


    Customer Engagement Program

    Let’s OK, Be OK

    THANKS

    You might also like