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MULTICULTURAL
TRAVEL
211

DIVERSITY IN THE
MARGIE'S
MDTP

WORKPLACE (MDC)
INTRODUCTION AND PRELUDE

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COURSE DESCRIPTION
ABOUT THE
SUBJECT AREA
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COURSE
DESCRIPTION
This course describes the skills, knowledge and
performance outcomes required to manage multicultural
diversity in workplace that covers organization’s diversity
policy, encouraging diversity within work teams and
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upholding the benefits of a diverse workplace.


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COURSE
DESCRIPTION
It should also develop the ability to communicate with
people from a range of social and cultural groups with
respect and sensitivity and to address cross-cultural
misunderstanding if it arises. The end goal is for the
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student to be equipped with social awareness diverse


understanding when serving customers and working with
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colleagues.
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COURSE OUTLINE
PRELIMINARY P ERIOD (WEEKS 2 -5)

WEEK TOPIC
2 Cultural differences in all verbal and non-verbal communication
Language barriers
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4 Issues causes conflicts and misunderstanding in the workplace


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Resolve conflict
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IT 6 PRELIMINARY EXAMINATIONS
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COURSE OUTLINE
MIDTERM PERIOD (WEEKS 7-11)

WEEK TOPIC
Demonstrating Role Model Behavior
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Cultivating a Climate for Employees’ Ability
Merit-based policies for recruitment, selection and promotion.
Implementing practices to show respect for workplace diversity
8 Coaching colleagues to respect workplace diversity.
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9 Recognizing skills of diverse groups to enhance


Promoting benefits of productive diversity to colleagues
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10 Principles of managing diversity


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Minimizing language and literacy barriers


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Recognizing workplace problems


11 Identifying training needs
Working successfully in a diverse environment
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COURSE OUTLINE
FINAL PERIOD (WEEKS 13-17)

WEEK TOPIC
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American Hospitality Academy (AHA) Online Course


15 MULTICULTURAL DIVERSITY COURSE (MDC)
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IT 18 FINAL EXAMINATIONS
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COURSE
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REQUIREMENTS,
GRADING SYSTEM

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COURSE
REQUIREMENTS
In order to pass the MDTP 211
subject, a student must comply with
the following:

• ATTENDANCE – 80% of sessions must be


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present.

• PERFORMANCE TASKS
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• MAJOR EXAMS
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• ATTITUDE

• AHA Completion

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A SEMESTER has 18 weeks.
A WEEK only has 1 session.
A SESSION lasts for 3 hours.

When you are ABSENT for our session, you miss ONE WEEK.
Missing ONE SESSION = Missing ONE WEEK.
Absent for ONE SESSION = Absent for ONE WEEK.

A SEMESTER has 3 Examination Weeks, which leaves 15 WEEKS for lecture.


PRELIMS – 6TH WEEK, MIDTERMS – 12TH WEEK, and FINALS – 18TH WEEK
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Per CHED Memorandum, as enforced by OLFU Student Handbook, a student can incur only
ABSENCES for a MAXIMUM of 20% of the number of lecture sessions.
211
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15 WEEKS X 0.20 = 3 WEEKS

Meaning, you are allowed to 3 ABSENCES for the whole semester. Beyond that, you
IT will be marked as FDA (Failure Due to Absences).
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GRADING
SYSTEM
PRELIM EXAMS 20%

MIDTERM EXAMS 20%

FINAL EXAMS 20%


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PERFORMANCE TASK 35%


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TERM PAPER 5%
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TOTAL 100%

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How to have your own QR code?

1. Visit this website (http://qr-code-generator.com/)


2. Select the TEXT button to enable the input of your
customized data.
WHAT TO PREPARE? 3. Input the following in this format STRICTLY:

Aside from our weekly meetings,


you are asked to do the following: SURNAME, FIRST NAME, MI
Student Number
Section
• Create your own Quick Response (QR) code
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for Attendance Monitoring. This will be used 4. Click on CREATE QR CODE located below the text
to electronically count your attendance every box.
5. Once done, click the DOWNLOAD button on the right
meeting.
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pane of the screen.


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6. Wait for it to be downloaded. Once done, have it printed


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• Failure to bring your own QR code =


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to this size (3.125 in x 3.125 in). You can print it on a


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ATTENDANCE NOT COUNTED. regular Bond Paper, or any card paper. NO FANCY
PAPERS OR OTHER TYPES THAT WILL RUIN THE
• NO SHARING OF QR CODES
QR IMAGE.
IT 7. Have it laminated and dangle it to your ID. Or, put it on
M your OLFU envelopes for easy reference.
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Dimensions:

Brand: ANY
Size: MINI (5 X 7)
Color: VIOLET
WHAT TO PREPARE?
Aside from our weekly meetings,
you are asked to do the following:

• Provide a SMALL FILLER NOTEBOOK


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(YELLOW) for your QUIZZES,


ACTIVITIES and TASKS.
MDTP
ITTS
PDAE
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PCTG111 111
MARGIE'S

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ARJAY A. PUNONGBAYAN, CTP

aapunongbayan@fatima.edu.ph
PCTG111 211TRAVEL
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111
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THANK YOU
MDTP
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PDAE
ITTS

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