I.I.M.U.

N'S SCHOOL OF LEADERSHIP PRESENTS

TYPES OF
COMMUNICATION
'Communication - The Language of Leadership'
 COMMUNICATION
WORKS FOR THOSE
who work at it.
A S P E C T S O F C O M M U N I C AT I O N
 VERBAL
Verbal communication is the use of language.

ASPECTS NON - VERBAL

OF Nonverbal communication is the use of body
language
COMMUNICATION
WRITTEN
Written communication is the act of writing
What is Verbal
Communication?
• It is one of the most common types, often
used during presentations, video
conferences and phone calls, meetings and
one-on-one conversations.

• Verbal communication is important because

it is efficient.

• It is helpful to support verbal

communication with both nonverbal and
written communication.
 How to become better at
Verbal Communication?

• Use a strong and confident

speaking voice.
• Utilise active listening.
• Avoid filler words
Examples of Verbal
Communication
• Speeches

• Debates and discussions.

• Presentations and announcements

 • Use of body language, gestures and facial

Non - Verbal expressions to convey messages .

• It can be used both intentionally and

Communication unintentionally
• Nonverbal communication is helpful when
trying to understand others’ thoughts and
feelings.
DIFFERENT TYPES OF
NON VERBAL
COMMUNICATION

• Facial expressions
• Body movement and posture
• Gestures
• Eye contact
• Touch
• Space
• Voice
 L E A R N TO M A N A G E S T R E S S
Stress compromises your ability to communicate.

DEVELOP YOUR EMOTIONAL

AWA R E N E S S
In order to send accurate nonverbal cues, you need
to be aware of your emotions and how they
How to Improve your influence you.

nonverbal
NOTICE 
communication?
Notice how your emotions feel physically, use of
body language, gestures and facial expressions to convey information to others.
 • Written communication is the act of writing,
typing or printing symbols like letters and numbers to convey information.

Written • It is helpful because it provides a record of

information for reference.

Communication • Writing is commonly used to share information

through books,
• pamphlets, blogs, letters, etc.
 HOW TO IMPROVE WRITTEN
COMMUNICATION?

Strive for simplicity Don’t rely on tone

Take time to review your Keep a file of writing you

written communications find effective or enjoyable.
 EXAMPLES OF WRITTEN
COMMUNICATION

Emails, Instant messages, Postcards, Contracts, Memos, Reports, Bulletins,

Blogs, Websites Advertisements, Brochures, Job descriptions, Employee
News releases manuals
THANK YOU