COMMUNICATI

ON SKILLS
Done by
SHWETA CHHETRI
What is Communication?
•Conveying information through
 Thoughts
 Knowledge
 Ideas
 Feelings
Emotions

. Through –
 Speech
 Signals
 Writing
 Behavior
communication

Latin Word Communis Which means Common

“ Communication is an exchange of fact, ideas, opinions by

two or more persons .”
Effective communication requires a
combination of skills including:
 Stress management
 Appropriate non-verbal communication/Body
language
 Engaged listening
 The capacity to communicate with self-
confidence
 Theability to identify and understand the
emotions of all individuals involved in the
communication (including your own)
PROCESS OF COMMUNICATION ?
COMMUNICATION TYPES
• People communicate with each other in a number of
ways that depend upon the message and its context in
which it is being sent.

Communication exist in categories :

• Verbal Non-verbal
• Written Body languages
• Reading Facial expression
oral
VERBAL COMMUNICATION
• Verbal communication means anything that You speak
aloud.
• In verbal communication remember the acronym
“K.I.S.S” (Keep It Short and Simple).
Verbal Communication is divided into:
• Oral Communication
• Written Communication
• Reading Communication
ORAL Communication
 In Oral Communication ,Spoken words are used
 It includes face-to-face conversations , speech ,
telephonic conversation , video , radio , television, voice
over internet
 Communication is influence by pitch , volume , speed ,
and clarity of speaking
 Oral activities like role-playing, panel discussions,
debates, deliberations etc.
WRITTEN COMMUNICATION
• Written communication is writing directed at a specific
audience, such as report card , comments or student
assignments. 

Reading Communication
Reading is a complex “cognitive process” of decoding symbols in
order to construct or derive meaning. Reading is a means of
language acquisition, communication ,and of sharing information
and ideas.
NONVERBAL COMMUNICATION
• Nonverbal communication is the sending or receiving of
wordless messages. Such as gesture, body language,
posture, tone of voice or facial expressions, is called
nonverbal communication.
• Nonverbal communication is all about the body
language of speaker.
• instead of telling a student stop talking, a teacher could
use nonverbal communication by moving toward the
student’s desk.
LEVEL OF COMMUNICATION
Interpersonal Communication-
Is the communication between two people but can involve
more in informal conversations .

 Mass communication -
is the electronic or print transmission of messages to the
general public.
Conti…

Small Group communication One-to-group communication

Conti..

One way Communication

Tow way Communication
One to Group Communication
Group to One Communication
Barriers in communications
Conti…
Conti…
0