Forms of Communication

Communication:
"Communication means transferring thoughts, information, emotions and ideas through
gesture, voice, symbols, signs and expressions from one person to another. Three
elements are most important and essential in any communication process they are
Sender, Receiver and the Channel (medium)."

There are 2 basic types of communications:

 Verbal Communication
 Non-Verbal Communication

Forms of Communication

Verbal Communication Non-Verbal Communication

Eye Contact

Oral Communication
Facial Expression

Written Communication Gestures

Postures and Body Orientation

Body language

Verbal Communication:
"The communication happens through verbally, vocally or through written words which
express or convey the message to other is called verbal communication. Verbal
communication includes rate, volume and pitch. It also includes sign language and
written forms of communication."

Example: Baby crying (vocal) is verbal communication which express the hunger or pain
through vocally.
Verbal communication has two types:

A. Oral Communication

B. Written Communication

 A. Oral Communication:
"A communication which happens through spoken words or speech is called oral
communication. It is the verbal exchange of ideas and information from one person to
another person or group."
Example: Public speech, news reading, television, radio, mobile conversations,
telephone conversations, face-to-face conversations, radio broadcasts, classroom lectures
and business presentations.
.
 B. Written Communication:
"A communication happens through any word written is called written communication.
It means sending of messages, orders or instructions in writing through letters, circulars,
manuals, reports, telegrams, office memos, bulletins etc."
Example: Memos, reports, e-mails, printed word documents, proposals, advertisements,
telegrams, faxes, letters, books and magazines.

Non-Verbal Communication:
"Any communication without spoken words, conversation and written languages are
called Non-Verbal Communication. It includes those important but unspoken signals that
a speaker exhibits, such as a posture, appearance, listening, eye contact, hand gestures
and facial expressions. Traffic signals are also one of the best examples for non verbal
communication."

Types of Non-Verbal Communication:

 Eye Contact:
Eye contact with audiences increases the speaker’s credibility. Those who make eye
contact open the flow of communication and convey interest, concern, warmth and
credibility.
Facial Expression:
Facial expressions are indicated through the mouth, eyelids, nose, cheeks and the
forehead. Facial expressions are especially effective for indicating attention and interest.
Gestures:
Gestures are movements of the arms, legs, hands and head. Some authors opine that
gesture is the deliberate body movement as because they express specific and intentional
meanings.
Posture and Body Orientation:
You communicate numerous messages by the way of walk, talk, stand and sit. Standing
erect, but not rigid, and leaving slightly forward communicates to people that you are
approachable and receptive.
Body Language:
Body movements can convey meanings and message. Body language may take two forms
of conscious movements and consciously controlled movements.