Professional Documents
Culture Documents
Communication
Organization Reputation mapping
Exercise for Asian Paints
Presented by:
• Darshan Thanki (12)
• Diwang Basal (17)
• Samidha Rai (38)
• Sanket Pandya (39)
• Vatsal Bhatt (48)
• Viren Joshi (51)
Keywords from Organization Reputation
mapping Exercise (Inrenstic Relationship Table)
Actual Identity Communicated Conceived Ideal Identity Desired
Identity Identity Identity
Market Power Rich Culture Quality product Transparency Innovation
Customer Centric On time Salary Innovative Improvement Agility
product
Technical Expertise Good teammates High Incentive Business Ethics Customer
Focus
Fourth largest Internal Politics Reliable Indian Efficient Supply Integration
player brand Chain
Easily Available Frequent Transfer Targets-Difficult Continuous People
Improvement
Desired Identity
Asian Paints’ vision is to be a world-class, Research & Technology led organization. Driven by innovation, Asian
Paints is agile and responsive to changing customer and market needs, as well as evolving technology. Through
R & T, we will align ourselves with future customer needs and drive expansion. Continuous R & T will enable us
to grow bigger in size and better in quality.
CUSTOMER FOCUS
AGILITY INTEGRATION
INNOVATION PEOPLE
.
Desired identity
Employee’s perspective ( Communicated
Identity)
Positive Negative
On time salary Excessive
work load
Drop in
Salary hike Growth Diversification Covid19-effect
revenue
Media Reports
Stakeholder’s perspective (Conceived
Identity)
Satisfactory after
sale service
Technologically
advance painting Quality product,
service,
Innovative Warranties on
products, products,
Reliable Indian
Easily available,
brand,
Customer’s Perspective
Colors of Life