Rizal case

Syndicate 3
Ibnu Abi Hatim Amin 29320092
Fallery 29320176
Indra Jaya Prawira Yuda 29320026
Guruh Adhi Surya Widanto Putra 29320189
Aldy Benanda Rizki 29320128
Eric Tjandra 29320043
Koeshamimurti Tosani Natya Lakshita 29320129
Ronny Pujiwiyono 29320027
Achmad Nur Vigam 29320125
TABLE OF CONTENTS
0 0 0
1 2 3
SUMMARY OF BUSINESS WHY
RIZAL CASE PROBLEM AND PROBLEM
PEOPLE ANALYSIS
0 0
PROBLEM
4 5
WHY THE SUGGESTION
BOSS DID NOT TO RIZAL
LIKE RIZAL
 01
ABOUT
RIZAL
ABOUT
RIZAL
Rizal, a Fresh Graduate, just got a job as a credit
analyst financial staff with the opportunity to
become a supervisor within a year.
Rizal was awarded the title of “The Rising Star“.

He is an easy going person,

outspoken, care with his
surroundings, and an outstanding
new employee.
 02
BUSINESS
PROBLEM
AND
PEOPLE
What business problem ?
● Business Process for Service Excellent:
The quality and timeliness of the credit analysis (SLA/Service Level
Agreement) is not as expected by Sugiarto (although he has very high
standards).
● The change in working culture after Sugiarto joined the company as
Senior Manager.
● Sugiarto pressuring everyone leading to demotivation and resignation.
● No combination from the authorized person to apply balance between
positional power and personal power. Sugiarto sides heavily to apply
positional power, but not personal power, Rizal has a good
combination, but he is not a powerful position as Sugiarto is
What PEOPLE problem ?
● Rizal’s worries about the competition in marketing department then
try to seek opportunity to another department
● Lack of the employees’ motivation in doing their job. Moreover, they
could not find the office as a comfortable place to work anymore
● No combination from the authorized person to apply balance between
positional power and personal power. Sugianto sides heavily to apply
positional power, but not personal power. Actually, Rizal has a good
combination, but he is not as powerful position as Sugianto is.
 03
WHY
PROBLEM
ANALYSIS
WHY PROBLEM
ANALYSIS
● The inconvenience with Dictator Boss
The Bosses give value to subordinate just based on how to manage the
work only with their way, if different, they don’t like odd people, not by
innovation and result and also Lack of leadership knowledge, lack of
business strategy knowledge, don't want to follow outside suggestion

Rizal doesn’t have power to influence Sugiarto since level gap was way to
far

Sugianto managed to changing the company’s culture which shows that a

follower-type employee is the most suitable person to work with the
company
 04
WHY THE
BOSS DID
NOT LIKE
WHY THE BOSS DID NOT
LIKE RIZAL?
● Rizal is not merely a “follower” as he made some
initiatives
Rizal invite people for the meeting and emailed the
suggestions, received by Sugiarto and Sugiarto
unfortunately doesn’t like to hearing an advice to get
office environment back as in the past
 05
SUGGESTION
TO RIZAL
 SUGGESTION TO
RIZAL
Start own
business
● Buy “Warnet” place from Budi
however running own business
with no experience will no
easy, whether exit company
now or do in parallel can be a
consideration
Find other opportunity PERSUASIVE
outside
● Found another company ● Put himself in the boss’s shoes
APPROACH
because if you’re not
● Discuss boss’s expectations
happy and motivated
you cannot give a best ● Adjust to boss’s work style
performance.
THANKS!
Do you have any questions?

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