Professional Documents
Culture Documents
Motel
Reservation and
Billing System
Dimayacyac, Jane
Escobido, Ron
Ilaw, Lenberd
Ortiz, Marielle Anne Kaye D.
ASSESSM
ENT
RESULT
ASSESSMENT RESULT
Bamboo Inn motel has eight staff and have a different schedules, per person
works for 10 hours. They are the one who is responsible to input information manually
in their system.
• Staff – a person responsible to assist and answer all the inquiries of the customer.
ASSESSMENT RESULT
PROBLEM(s) / ISSUE(s)
1. Customer will go to the counter to inquire and check the room rates and availability.
2. Receptionist will ask if the customer wants to check in or just inquiring for reservation.
3. If the customer wants to check in the receptionist will ask for the type of room the customer
wants to avail.
4. Then the receptionist will check the keys manually to know if the room is still available.
5. If the room is available the customer is required to provide basic personal information.
6. The receptionist will check the time if it’s fit for the discount promo and ask if how many
hours the customer will stay.
7. Receptionist will also ask if there’s anything the customer wants to add like food, extra
pillow/sheets and personal hygiene items.
8. There are possibility to make mistake in manually computing the room accommodations.
9. There are possibility to loss the original receipt that they use for recording purposes.
10. The staff will accommodate the customer to their room.
11. The receptionist manually do their inventory everyday. They give the profit to the owner every
month.
PERCEI
VED
SOLUTI
ON
PERCEIVED SOLUTION
STEPS: (PROPOSED PROJECT)
1. The customer will go to the counter to inquire and check the room rates and availability.
2. The receptionist will ask if the customer wants to check-in or inquire about a reservation.
3. If the customer wants to check in, the receptionist will ask for the type of room that the
customer wants to avail.
4. The receptionist will check the available rooms on the computer.
5. If the customer has chosen a room, the system provides some personal information to
answer.
6. The receptionist will input all of the personal information of the customer in the computer then
the customer needs to pay right away for the room so that they could check-in, then the
customer will receive a receipt on that transaction.
7. If the customer wants to reserve a room, the receptionist will check the computer and look for
the available rooms.
8. If the customer choose a room, The receptionist will input all of the personal information of
the customer in the computer then there will be a receipt that the customer receives for that
transaction if they pay in advance.
9. The receptionist can easily view the booked, available and occupied rooms easily in the
computer.
10. They can also view the daily, weekly, monthly and inclusive dates report easily.
PERCEIVED SOLUTION
OUTPUT/DOCUMENT/GENERATED
Bamboo Inn motel has eight staff and have a different schedules, per person
works for 10 hours. They are the one who is responsible to input information manually
in their system.
• Staff – a person responsible to assist and answer all the inquiries of the customer.
PERCEIVED SOLUTION
SIGNIFICANCE /BENEFIT(s)