Quadrant KRA KPI Kpi Definition Measurement Formula: CIL Level Position: Finance - Sr. Associate: C & F

CIL Level Position : Finance - Sr.
Associate : C & F
QUADRANT KRA KPI KPI DEFINITION MEASUREMENT FORMULA
Measures the profit margin generated per tonne of coal against the budgeted profit
per tonne of coal
Super Following rating scale to be adhered : 5-

Profit variance 100% and above achievement Actual profit per tonne x 100
Finance ordinate
per tonne 4-Between 86%-99% achievement Budgeted profit per tonne
Goal
3-Between 76%-85% achievement
1-Below 61% achievement
Measures whether there is any delay in clearance of goods from customs area due
to delay in payment of customs duty, port charges etc.
Cost incurred due
to delay in Following rating scale to be adhered :
No. of cases of penalty, charges paid
5- No instance of cost incurred due to delay in clearance 4- 1
Finance Cost control clearance of goods on account of delay in payment to
from customs area instance of cost incurred due to delay in clearance 3- 2 appropriate authorities
instances of cost incurred due to delay in clearance 2- 3
instances of cost incurred due to delay in clearance
1- More than 3 instances of cost incurred due to delay in
clearance
Measures % of cases where bills have been passed/actioned within the specified period
after receipt of bills from vendors/contractors/ concerned department
Following rating scale to be adhered : 5- No. of bills passed/ actioned timely x

External Passing If percentage is 99%-100% 100
Customer customer of 4- If percentage is between 97%-98% Total no. of bills received during the
satisfaction vendor/contractor 3- If percentage is between 95%-96% year
bills 2- If percentage is between 93%-94%
1- If percentage is below 93%
CIL Level Position : Finance - Sr. Associate : C & F
Measures the efficiency of Tender Committee members in completing the No. of tender phases completed on
tendering process within the specified period. time x 100
Total no. of tender phases handled
Note: A tendering process may have say 6 phases: during the period
1. Receipt of approved indent to tender opening,
2. Tender opening to final technical scrutiny, Following rating scale to be
3. Final tender scrutiny to final commercial scrutiny, adhered :
External
Tendering 4.Technical Committee Review (TCR) for Price Bid Opening to Finalization of TCR for 5- If percentage is between 96%-
Customer customer
process Price Bid Opening, 100%
satisfaction
5. Price Bid Opening to Final Technical Committee Review (TCR), 4- If percentage is between 91%-
6. Final Technical Committee Review (TCR) to Placement of Order. 95%
If a member is involved in only say one phase of the tendering process, then his efficiency 3- If percentage is between 86%-
shall be evaluated for completing that particular phase of tender only. Also all the 90%
members of that phase shall have joint responsibility for timely closure of that phase. 2- If percentage is between 81%-
85%
Measures the actual quantity of coal produced for the organisation vs target
Following rating scale to be adhered :

Super 5-If the actual coal production is 91% or above the target
Coal Production Actual coal production x 100
Process ordinate 4-If the actual coal production is between 81% to 90% of the target 3-If
Achievement % Coal production target
Goal the actual coal production is between 71% to 80% of the target 2-If the
actual coal production is between 61% to 70% of the target
1-If the actual coal production is less than or equal to 60% of the target
Measures % of cases where tax payment has been made within the prescribed
timeline
Following rating scale to be adhered : 5- No. of cases of timely tax payment x

Regulatory Timely payment 100% achievement 100
Process
compliance of tax liability 4-Between 96%-99% achievement Total no. of cases of tax payment
3-Between 91%-95% achievement during the year
Measures % of cases where statutory returns/ documents were filed by the

scheduled date
No. of statutory returns/documents
Timely filing of Following rating scale to be adhered : 5- filed on time x 100
Regulatory If percentage is 100%
Process statutory returns/ Total no. of statutory
compliance 4- If percentage is between 98%-99% returns/documents filed during the
documents
3- If percentage is between 96%-97% year
2- If percentage is between 94%-95%
Step1: Calculate the rating for each

Measures whether reconciliation statements (of transactions between CIL &
statement depending upon the day of
subsidiaries) were prepared within the specified date
preparation
Timely
reconciliation Step2:
Financial 5 - Statements prepared on or before the target date 4 -
Process of inter- Sum of ratings arrived at for all the
reporting Delay by 1 day
departmental reconciliation statements prepared
3 - Delay by 2 days
transactions during the year x KPI weightage
2 - Delay by 3 days
5 x Total no. of reconciliation
1 - Delay by more than 3 days
statements prepared during the year
Measures % of cases where debit/ credit notes related to subsidiaries/ areas were raised
within the specified period
No. of dr/cr notes timely raised x
Timeliness in Following rating scale to be adhered : 5-
Financial 100
Process raising dr/cr If percentage is 100%
reporting Total no. of dr/cr notes raised
notes 4- If percentage is between 98%-99%
during the year
Measures % of cases where reply to CAG audit queries or paras was submitted
within the specified period
No. of cases where replies timely

Timely reply to Following rating scale to be adhered : 5-
Internal If percentage is 100% submitted x 100
Process CAG audit
controls 4- If percentage is between 96%-99% 3- Total no. of cases where replies
queries/ paras
If percentage is between 91%-95% 2- If required to be submitted
percentage is between 86%-90% 1- If
percentage is less than 86%
Measures the % of cases where MIS reports were timely submitted.
Note: MIS reports shall include reports for GM Coordination meeting with
CMD, Board note or any other MIS report required to be submitted from time
to time. No. of MIS reports timely submitted
Timely submission
Managemen x100
Process of MIS reports Following rating scale to be adhered : 5-
t information Total no. of MIS reports submitted
100% achievement during the year
A measure to ensure that the work procedure is documented in black & white and
updated regularly (atleast half yearly) to ensure that the roles are clear and understandable
by others and any new joinee can perform the job with good understanding by referring to
the documented work procedures
Process
Learning & Documentation of Following rating scale to be adhered : Extent of work procedures
improvemen
Growth work procedures 5- If 100% of key activities of the position documented and updated 4- If documented and updated
t
percentage is between 81 %-90%
3-If percentage is between 71%-80% 2-
If percentage is between 60%-70% 1- If
Measures the number of mandays spent on training by each individual relative to

the nominated mandays to be spent on training
Mandays Following rating scale to be adhered : 5-

Knowledge Actual mandays spent on
Learning & of training If percentage is 91% and above
enhanceme training/Total mandays nominated for
Growth undergone 4- If percentage is between 81 %-90% 3-
nt training*100
by each individual If percentage is between 71%-80% 2- If
percentage is between 50%-70% 1- If
Measures number of cases when own learning (from trainings attended or received or
otherwise) were shared with the team members or members of other department
Knowledge No. of sessions held to share the
Learning & Sharing
enhanceme learning with finance team members
Growth of learning Following rating scale to be adhered : 5
nt
- If atleast one training session held 1 -
If no training session held
OVERALL WEIGHTAGE
KRA GOAL SETTING SECTION ‐ HOD ‐ C & F
Quadrant KRA KPI KPI Definition Measurement Formula
Measures the profit margin generated per tonne of coal against the budgeted
profit per tonne of coal
Profit Variance 5‐100% and above achievement 4‐
per tonne Between 86%‐99% achievement 3‐
Between 76%‐85% achievement 2‐
Superodinat Below 60% achievement Actual Profit per tonne/Budgeted
e Goals Profit per tonne*100
Financial
Measures whether there is any delay in clearance of goods from customs area due
Customs to delay in payment of customs duty, port charges etc.
Clearance Following rating scale to be adhered for rating :
Timelines Index 5‐If the number of instances of interest/penalties/fine imposed is "0"
4‐If the number of instances of interest/penalties/fine imposed is less than "5" 3‐
If the number of instances of interest/penalties/fine imposed is less than "10" 2‐If
the number of instances of interest/penalties/fine imposed is less than "15" 1‐‐If
Clearance the number of instances of interest/penalties/fine imposed is more than "15" Number of instances of
Index interest/penalties/fines imposed
Measures the timely clearance of custom bills (Benchmark‐ 7 working days from
receipt of bill)
Following rating scale to be adhered for rating : No of instances of clearance of
Bill 5‐If the percentage of clearance within benchmark norms is more than 90% 4‐ custom bills within benckmark
Clearance Bill Clearance If the percentage of clearance within benchmark norms is between 80%‐ 89% 3‐ norms/No of instances of of
rate If the percentage of clearance within benchmark norms is between 70%‐ 79% 2‐ clearance of custom bills *100
f the percentage of clearance within benchmark norms is between 60%‐ 69% 1‐
If the percentage of clearance within benchmark norms is less than 60%
Measures the timely filing of statutory returns/ documents

Following scale to be adhered to for rating:
5‐ If the percentage of timely submission is 100%
4‐ If the percentage of timely submission is between 90%‐ 99% No of statutory returns submitted
Customers Report & on time/ Total no of statutory
MIS Report & MIS 3‐ If the percentage of timely submission is between 80%‐ 89%
2‐If the percentage of timely submission is between 70%‐ 79% returns actually submitted*100
1‐If the percentage of timely submission is less than 70 %
Query Measures the number of parliament questions/RTI replied in time relative to total
Resolution number of parliament questions/RTI replied. Following scale to be adhered to for
rating:
5‐ if the number of parliament questions/RTI replied on time is 91% or above of the
total
4‐ if the number of parliament questions/RTI replied on time is between 81 to 90% Number of parliament
Timely reply to of the total questions/RTI replied in time /
parliament 3‐ if the number of parliament questions/RTI replied on time is between 71 to 80% Total number of parliament
questions / RTI of the total questions/RTI replied * 100
2‐ if the number of parliament questions/RTI replied on time is between 61 to 70%
of the total
1‐ if the number of parliament questions/RTI replied on time is less than 60% of the
total
Superodinat Measures the actual production against the target production

e Goal Following rating scale to be adhered :
5‐100% and above achievement 4‐
Coal Production Between 86%‐99% achievement 3‐ Actual coal production/Target coal
Achievement % Between 76%‐85% achievement 2‐ production *100
Below 60% achievement
Measures the timely receipt of clearance of goods from customs area (Benchmark
for customer clearance timelines‐ To be internally decided)
Customs 5‐If the number of instances of delay is "0"
Clearance 4‐If the number of instances of delay is less than "5" 3‐ No of instances of delay in days
Timelines Index If the number of instances of delay is less than "10" 2‐If
the number of instances of delay is less than "15" 1‐‐If
the number of instances of delay is more than "15"
Measures the timeliness in raising debit memos for subsidiaries (Benchmark‐To be

internally decided)
5‐If the percentage of timely submission is more than 95% 4‐ No of instances of timely in
Submission of submission of debit memos/Total
debit memos If the percentage of timely submission is between 94%‐ 80%
3‐If the percentage of timely submission is between 79%‐ 70% no of debit memos submitted*100
2‐If the percentage of timely submission is between 69%‐ 60%
1‐If the percentage of timely submission is less than 60%
Measures the timely reconciliation of transactions related to subsidiaries

Process (Benchmark‐To decide the date for reconciliation of transaction)
Improveme Following scale to be adhered to for rating:
nt 5‐If the reconciliation of transactions related to subsidiaries is completed within
agreed timelines
4‐If the reconciliation of transactions related to subsidiaries is completed within 7
Reconcilation of days of lapse of agreed timelines
Transaction 3‐If the reconciliation of transactions related to subsidiaries is completed within 15 Delay in days
Internal Proc days of lapse of agreed timelines
days of lapse of agreed timelines
1‐If the reconciliation of transactions related to subsidiaries is completed beyond
21 days of lapse of agreed timelines
Measures the avaiability of all relevant document for the purpose of custom
clearance
Following scale to be adhered to for rating: No of cases of delay in custom
5‐If the percentage of timely submission is more than 95% 4‐ clearance due to non availabilty of
Documentation If the percentage of timely submission is between 94%‐ 80% documents/Total no of cutome
3‐If the percentage of timely submission is between 79%‐ 70% clearance*100
Measures the percentage of employees who filled goal sheets at the start of the
year within the stipulated timeframe out of the total number of employees who
are required to fill up the goal sheets
Following rating scale to be adhered for rating :
Performance Number of officers whose goal
5‐ If percentage is 100%
Appraisal‐Goal setting was done within due
4‐ If percentage is between 95%‐99%
Setting date/Total number of officers*100
3‐If percentage is between 91%‐94%
Monitoring
1‐ If percentage is less than 80%
team's
performanc
e Measures the proportion of employee performance appraisals completed as
schedule (at the end of year)from the total appraisals due
Performance 5‐ If percentage is 100% Number of officers who were
Appraisal‐Timely 4‐ If percentage is between 95%‐99% appraised within due date/Total
Completion 3‐If percentage is between 91%‐94% number of officers*100
Measures the number of initatives to increase the efficiency of C & F Department

Skill 5‐ If percentage is 100% Actual no of initatives
Developmen New Initatives 4‐ If percentage is between 75%‐99% undertaken/Target no of
t 3‐If percentage is 50%‐74% initatives*100
2‐ If percentage is 49%‐ 25%
Learning &
Growth
Measures the percentage of employees sent for training against the number of
request for nomination received for training. Following rating scale to be adhered
for rating : Number of employees released for
5‐ If percentage is 91% and above trainings by the HOD / Total
Updation of
employee skill 4‐ If percentage is between 81 %‐90% number of employees nominated
3‐If percentage is between 71%‐80% for trainings by HRD * 100
KRA GOAL SETTING SECTION ‐ Sr Assoc‐C&F
Measures the profit margin generated per tonne of coal against the budgeted
profit per tonne of coal
Profit Variance 5‐100% and above achievement 4‐
per tonne Between 86%‐99% achievement 3‐
Superodinat Below 60% achievement Actual Profit per tonne/Budgeted
e Goals Profit per tonne*100
Financial
Measures whether there is any delay in clearance of goods from customs area
due to delay in payment of customs duty, port charges etc.
Customs 5‐If the number of instances of interest/penalties/fine imposed is "0"
Clearance Number of instances of
4‐If the number of instances of interest/penalties/fine imposed is less than "5" 3‐ interest/penalties/fines imposed
Timelines Index If the number of instances of interest/penalties/fine imposed is less than "10" 2‐If
the number of instances of interest/penalties/fine imposed is less than "15" 1‐‐If
the number of instances of interest/penalties/fine imposed is more than "15"
Clearance
Index
Measures the timely clearance of custom bills (Benchmark‐ 7 working days from
receipt of bill)
Following rating scale to be adhered for rating : No of instances of clearance of
Bill 5‐If the percentage of clearance within benchmark norms is more than 90% 4‐ custom bills within benckmark
Clearance Bill Clearance If the percentage of clearance within benchmark norms is between 80%‐ 89% 3‐ norms/No of instances of of
rate If the percentage of clearance within benchmark norms is between 70%‐ 79% 2‐ clearance of custom bills *100
f the percentage of clearance within benchmark norms is between 60%‐ 69% 1‐
If the percentage of clearance within benchmark norms is less than 60%
Measures the timely filing of statutory returns/ documents

5‐ If the percentage of timely submission is 100% No of statutory returns submitted
Customers Report & 4‐ If the percentage of timely submission is between 90%‐ 99%
Report & MIS on time/ Total no of statutory
MIS 3‐ If the percentage of timely submission is between 80%‐ 89% returns actually submitted*100
Query Measures the number of parliament questions/RTI replied in time relative to total
Resolution number of parliament questions/RTI replied. Following scale to be adhered to for
rating:
5‐ if the number of parliament questions/RTI replied on time is 91% or above of
the total
4‐ if the number of parliament questions/RTI replied on time is between 81 to Number of parliament
Timely reply to 90% of the total questions/RTI replied in time /
parliament 3‐ if the number of parliament questions/RTI replied on time is between 71 to Total number of parliament
questions / RTI 80% of the total questions/RTI replied * 100
2‐ if the number of parliament questions/RTI replied on time is between 61 to
70% of the total
1‐ if the number of parliament questions/RTI replied on time is less than 60% of
the total
Superodinat Measures the actual production against the target production

e Goal Following rating scale to be adhered :
Coal Production Between 86%‐99% achievement 3‐ Actual coal production/Target coal
Achievement % Between 76%‐85% achievement 2‐ production *100
Measures the timely receipt of clearance of goods from customs area (Benchmark
for customer clearance timelines‐ To be internally decided)
Customs 5‐If the number of instances of delay is "0"
Clearance 4‐If the number of instances of delay is less than "5" 3‐ No of instances of delay in days
Timelines Index If the number of instances of delay is less than "10" 2‐If
Measures the timeliness in raising debit memos for subsidiaries (Benchmark‐To

be internally decided)
5‐If the percentage of timely submission is more than 95% 4‐ No of instances of timely in
Submission of submission of debit memos/Total
debit memos If the percentage of timely submission is between 94%‐ 80%
3‐If the percentage of timely submission is between 79%‐ 70% no of debit memos submitted*100
Internal 1‐If the percentage of timely submission is less than 60%
Process
Measures the timely reconciliation of transactions related to subsidiaries
Process (Benchmark‐To decide the date for reconciliation of transaction)
agreed timelines
Reconcilation of days of lapse of agreed timelines
Transaction 3‐If the reconciliation of transactions related to subsidiaries is completed within Delay in days
2‐If the reconciliation of transactions related to subsidiaries is completed within
Measures the avaiability of all relevant document for the purpose of custom
clearance
Following scale to be adhered to for rating: No of cases of delay in custom
5‐If the percentage of timely submission is more than 95% 4‐ clearance due to non availabilty of
Documentation If the percentage of timely submission is between 94%‐ 80% documents/Total no of cutome
3‐If the percentage of timely submission is between 79%‐ 70% clearance*100
Measures the number of initatives to increase the efficiency of C & F Department

Skill 5‐ If percentage is 100% Actual no of initatives
Developme New Initatives 4‐ If percentage is between 75%‐99% undertaken/Target no of
nt 3‐If percentage is 50%‐74% initatives*100
2‐ If percentage is 49%‐ 25%
Learning &
Growth
Measures the percentage of employees sent for training against the number of
request for nomination received for training. Following rating scale to be adhered
for rating : Number of employees released for
Updation of 5‐ If percentage is 91% and above trainings by the HOD / Total
employee skill 4‐ If percentage is between 81 %‐90% number of employees nominated
3‐If percentage is between 71%‐80% for trainings by HRD * 100
KRA GOAL SETTING SECTION ‐ Sr Assoc‐Excavation
KPI
Quadrant KRA KPI Definition Measurement Formula
Profit Variance Measures the profit margin generated per tonne of coal against the budgeted
per tonne profit per tonne of coal
Superodinat 5‐100% and above achievement 4‐
e Goals Between 86%‐99% achievement 3‐
Below 60% achievement Actual Profit per tonne/Budgeted
Profit per tonne*100
Customs Measures whether there is any delay in clearance of goods from customs area due Number of instances of
Financial Clearance to delay in payment of customs duty, port charges etc. interest/penalties/fines imposed
Timelines Index Following rating scale to be adhered for rating :
5‐If the number of instances of interest/penalties/fine
imposed is "0"
4‐If the number of instances of interest/penalties/fine imposed is less than "5" 3‐
Clearance If the number of instances of interest/penalties/fine imposed is less than "10" 2‐If
Index the number of instances of interest/penalties/fine imposed is less than "15" 1‐‐If
the number of instances of interest/penalties/fine imposed is more than "15"
KPI
Bill Clearance Measures the timely clearance of custom bills (Benchmark‐ 7 working days from No of instances of clearance of
receipt of bill) custom bills within benckmark
Following rating scale to be adhered for rating : norms/No of instances of of
5‐If the percentage of clearance within benchmark norms is more than 90% 4‐ clearance of custom bills *100
If the percentage of clearance within benchmark norms is between 80%‐ 89% 3‐
If the percentage of clearance within benchmark norms is between 70%‐ 79% 2‐
Bill f the percentage of clearance within benchmark norms is between 60%‐ 69% 1‐
Clearance If the percentage of clearance within benchmark norms is less than 60%
rate
Report & MIS Measures the timely filing of statutory returns/ documents No of statutory returns submitted
Following scale to be adhered to for rating: on time/ Total no of statutory
5‐ If the percentage of timely submission is 100% returns actually submitted*100
Customers Report & 4‐ If the percentage of timely submission is between 90%‐ 99%
MIS 3‐ If the percentage of timely submission is between 80%‐ 89%
KPI
Timely reply to Measures the number of parliament questions/RTI replied in time relative to total Number of parliament
parliament number of parliament questions/RTI replied. Following scale to be adhered to for questions/RTI replied in time /
questions / RTI rating: Total number of parliament
5‐ if the number of parliament questions/RTI replied on time is 91% or above of questions/RTI replied * 100
the total
Query of the total
Resolution 3‐ if the number of parliament questions/RTI replied on time is between 71 to 80%
of the total
of the total
1‐ if the number of parliament questions/RTI replied on time is less than 60% of
the total
Coal Production Measures the actual production against the target production Actual coal production/Target coal
Achievement % Following rating scale to be adhered : production *100
Superodinat Between 86%‐99% achievement 3‐
e Goal Between 76%‐85% achievement 2‐
Customs Measures the timely receipt of clearance of goods from customs area (Benchmark No of instances of delay in days
Clearance for customer clearance timelines‐ To be internally decided)
Timelines Index Following scale to be adhered to for rating:
5‐If the number of instances of delay is "0"
4‐If the number of instances of delay is less than "5" 3‐
If the number of instances of delay is less than "10" 2‐If
KPI
Submission of Measures the timeliness in raising debit memos for subsidiaries (Benchmark‐To be No of instances of timely in
debit memos internally decided) submission of debit memos/Total
Following scale to be adhered to for rating: no of debit memos submitted*100
5‐If the percentage of timely submission is more than 95% 4‐
If the percentage of timely submission is between 94%‐ 80%
Reconcilation of Measures the timely reconciliation of transactions related to subsidiaries Delay in days
Process Transaction (Benchmark‐To decide the date for reconciliation of transaction)
agreed timelines
ternal Proce days of lapse of agreed timelines
KPI
Documentation Measures the avaiability of all relevant document for the purpose of custom No of cases of delay in custom
clearance clearance due to non availabilty of
Following scale to be adhered to for rating: documents/Total no of cutome
5‐If the percentage of timely submission is more than 95% 4‐ clearance*100
If the percentage of timely submission is between 94%‐ 80%
Performance Measures the percentage of employees who filled goal sheets at the start of the Number of officers whose goal
Appraisal‐Goal year within the stipulated timeframe out of the total number of employees who setting was done within due
Setting are required to fill up the goal sheets date/Total number of officers*100
Monitoring Following rating scale to be adhered for rating :
team's 5‐ If percentage is 100%
performanc 4‐ If percentage is between 95%‐99%
e 3‐If percentage is between 91%‐94%
Performance Measures the proportion of employee performance appraisals completed as Number of officers who were
Appraisal‐Timely schedule (at the end of year)from the total appraisals due appraised within due date/Total
Completion Following rating scale to be adhered for rating : number of officers*100
5‐ If percentage is 100%
KPI
New Initatives Measures the number of initatives to increase the efficiency of C & F Department Actual no of initatives
Following rating scale to be adhered for rating : undertaken/Target no of
5‐ If percentage is 100% initatives*100
Skill 4‐ If percentage is between 75%‐99%
Developme 3‐If percentage is 50%‐74%
nt 2‐ If percentage is 49%‐ 25%
Learning &
Growth
Updation of Measures the percentage of employees sent for training against the number of Number of employees released for
employee skill request for nomination received for training. Following rating scale to be adhered trainings by the HOD / Total
for rating : number of employees nominated
5‐ If percentage is 91% and above for trainings by HRD * 100
4‐ If percentage is between 81 %‐90%

Quadrant KRA KPI Kpi Definition Measurement Formula: CIL Level Position: Finance - Sr. Associate: C & F

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Quadrant KRA KPI Kpi Definition Measurement Formula: CIL Level Position: Finance - Sr. Associate: C & F

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CIL Level Position : Finance - Sr.

Super Following rating scale to be adhered : 5-

Following rating scale to be adhered : 5- No. of bills passed/ actioned timely x

Following rating scale to be adhered :

Following rating scale to be adhered : 5- No. of cases of timely tax payment x

Measures % of cases where statutory returns/ documents were filed by the

Step1: Calculate the rating for each

No. of cases where replies timely

Measures the % of cases where MIS reports were timely submitted.

Measures the number of mandays spent on training by each individual relative to

Mandays Following rating scale to be adhered : 5-

Quadrant KRA KPI KPI Definition Measurement Formula

Quadrant KRA KPI KPI Definition Measurement Formula

Measures the timely filing of statutory returns/ documents

Quadrant KRA KPI KPI Definition Measurement Formula

Superodinat Measures the actual production against the target production

Quadrant KRA KPI KPI Definition Measurement Formula

Measures the timeliness in raising debit memos for subsidiaries (Benchmark‐To be

Measures the timely reconciliation of transactions related to subsidiaries

Quadrant KRA KPI KPI Definition Measurement Formula

Measures the number of initatives to increase the efficiency of C & F Department

Quadrant KRA KPI KPI Definition Measurement Formula

Quadrant KRA KPI KPI Definition Measurement Formula

Measures the timely filing of statutory returns/ documents

Quadrant KRA KPI KPI Definition Measurement Formula

Superodinat Measures the actual production against the target production

Quadrant KRA KPI KPI Definition Measurement Formula

Measures the timeliness in raising debit memos for subsidiaries (Benchmark‐To

Quadrant KRA KPI KPI Definition Measurement Formula

Measures the number of initatives to increase the efficiency of C & F Department

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