Online

Organic Food
service
Group Name : Spark

Himu Md.Hamim Hasan 18-37932-2

Munna Pervez 19-39748-1
Shanto Chandro Paul 20-43180-1
Md Sazid Bhuiyan 17-34402-1
The Business
process Of
Organic
Vegetables
 Purposes of our business

Provide our customers with the freshest, organically grown fruits and vegetables.

We Offer foods without artificial colors, flavors, or additives.

Our goals is for the people to be able to buy our products at affordable price .
Our purpose is delivers these organic product to every people door to door .
 Process of the Business

Accounting Marketing Human Resources Inventory Customer Service

Management Management
 Transport Cost

Advertising cost

Accounting
Employee salaries

Administrative Costs
  Offer a free product or service to customers
 Show adds by Facebook and Youtube

Marketing  Special discount on Coupoe Code

 Free delivery on buy a lot amount of products
 Special discount on Regular customers
 Human Resource Management

PERFORMANCE RECRUITMENT SUCCESSION COMPENSATION RISK

MANAGEMENT AND SELECTION PLANNING AND BENEFITS MANAGEMENT
Inventory
Mangement
 Avoid Overstock for Fresh
Vegetable
 Don’t run out of stock of any
vegetable items
 Calculate how much product
sell in a day and how much
product delivered
 Keep on eye on customers
demand
 Calculate production cost
 Customers
Service
 Respond
 Patience
 Listen
 Friendly behavior
 Commitment
 Importance
 Problem solving
Supply chain
diagram

Production Field Stored Processing

Distributing Transporting

wholesale Customer
Profitability of
our business with
Porter’s Five
Force Model
Threat of New Entry (High) :

Online business in current situation : People buy their product

from the company they know or they trust. New entrance
companies have to build their trust.

Cost cutting : Excesting company can make low price of their

products or give offer to attract people for buy vegetable.

Retribution : Because of existing companies new companies may

face problems.
Competitive Rivalry (Low)

 Product Quality : We produce fresh Organic product from the farm and it’s
fresh.
 Cost of Switching Products: we are providing reasonable price for the products
with on time delivery , there is little bit of a low chance to switch our service.
 Customer attachment : We delivered the Organic food in a 24-48 hours short
time to make us prove our loyalty.
 Cost of Existing Markets: So far in our country there is no such established
online based mango selling platform yet where people can purchase, other than
local market. Here we provide better quality product with lesser price than
local market.
 Supplier Power (Low)
Number of Suppliers: Bangladesh is the world's eighth largest mango producing
country. So, the number of mango suppliers are very high.

Uniqueness of each supplier’s product: Various type of mangoes are available in

our country. There are moderate number of mango suppliers in our country. So, the
product that each supplier supplies are not that unique.

Ability to Substitute: There are many substitutes of mango suppliers. As a result,

we have the ability to substitute our suppliers any time.

Cost of Substituting: As we have a strong management and customer relation,

suppliers may not want to lose a loyal client
Buyer Power (Low)
Various types of customers : Organic food is not found everywhere for
the customer who will demand a lot product Because of the quantity for
little production, both its demand and amount of order will increase.

Regular Customers : Many kinds of customers will buy regular online

product for being they can make a good health.

Price Sensitivity: Our Price is very reasonable at our online store. We

directly produce and get the fresh vegetable from the farm and deliver
them which does not add the cost that much.

Cost of Substituting: Price is reasonable with the online delivery service.

So, if customers want to switch to local stores, the cost there will be
higher as local stores usually raises the price.
Threat of Substitution (Low)

Cost of substitution : Our Customer will pleased of our online delivering

Organic Vegetable. So, in the online based new came business companies with
think about and make competition.

Position of our business : Since, We are produceing the Organic Vegetable for the
customer with loyalty and good delivery process. So, customer will happy. But problem is that for
the a new camer will be invest a good amount of money and service time to reach us.
Economic Moat
Technology: As per we know that online based business in
different of other business. So, we make a very simple process to
reached our customer very easily.

Production : In now a days everyone can make lied a healthy Life. So, proper
and 100% fresh organic products doesn’t available in our country. So, A lot of
demand of organic food. If we can’t produce much product ,we can’t
satisfied every people for demand.

Operation Efficiency : Naturally, the online shopping market is becoming

oversaturated with newcomers, which is making the competition more fierce
than ever before.So, we need thought about our customer demand and others.
 Porter’s
Generic
Strategies
Low-Cost Leadership: Low-cost leadership strategy requires competing
based on price to target a narrow market. An Organic firm that follows this
strategy does not necessarily charge the lowest prices in the market. It charges
low prices relative to other firms that compete within the target market.

Strengthen Customer Supplier Intimacy : Identify the customer who

will orders more product in a Week or month and make a special free
delivery or extra discount system making of these customer for more
customer will noticed that..
Value chain model for Organic Vegetable Store
Marketing and Operation : Services : Inbound
sales: Logistics :
Before the After reached
Making short delivery we the products the receiving
clips on must check the on the and
Benefits of products which customer we warehousing of
Organic are actually need to know raw materials,
Vegetable and fresh or not about the and their
published on because product and distribution to
then Social customer need they are manufacturing
Networking fresh actually think as they are
sites. vegetables. about our required.
system. Are
they satisfied
our service or
not.
Thank You
Everyone