Communication

Breakdown
Objectives

In this lesson, you are expected to:

• identify what a communication breakdown is
• determine the ways on how to avoid communication breakdown
• compare and contrast the different dimensions of communication
 Communication Breakdown

• Also known as “Miscommunication” can lead to a

total cessation of interaction.
• Is brought about the lack of awareness of the dimensions
of communication, especially those influenced by culture
and gender.
Communication runs along four pairs of dimensions;

a. verbal and nonverbal

b. oral and written,
c. formal and informal
d. intentional and unintentional
Verbal and Nonverbal
encompass the use of language,
the words chosen.
the facial expressions, and the
gestures and bodily movement
used.
verbal and nonverbal dimensions
must be used together to clearly
impart the message.
Oral and Written
It is spoken communication
The transcription of thoughts
and ideas
The Written Dimension takes
care of putting down the words
while the Oral Dimension takes
care of delivering those words.
Formal and Informal

Usually means the meticulous observation of

appropriateness in dress, language and setting.
It uses a more casual approach with no regard for the
formalities.
Intentional and Unintentional

Rely to the fact that Messages always have a purpose

It must be remembered that every message has an
unintended meaning.
Communication breakdown/barrier occurs if there is a
wrong perception by the receiver.

1. Emotional barriers are due to mental limitations

created by one’s own self. Emotional barrier is one of
numerous barriers within the subclass of intra-personal
barriers.
2. Cultural barriers are when people of different cultures are
unable to understand each other's customs, resulting in
inconveniences and difficulties.
3. Gender barriers in communication between men and women
are affected by gender related factors. It is found that male and
female brains are structured to process information differently. This
makes relations between women and men complex; and poses
many communication challenges.
4. Interpersonal barriers are the ones present outside an
individual’s own self—in the external environment between
5. Language barriers are figurative phrases used primarily to refer to
linguistic barriers to communication, i.e. the difficulties in
communication experienced by people or groups originally speaking
different languages, or even dialects in some cases
6. Perceptual Barriers are the mental blocks that we create because of
the perceptions that we have of certain people, situations or events
around us.
7. Physical barriers are the communication which result from the
physical distraction or any external element from the surrounding
environment which may hinder the smooth flow of communication the
sending and receiving of messages between the sender and receiver.
 Activity
A. For us to have a clear idea about communication, kindly
watch the short video in this link
https://www.youtube.com/watch?v=ZDD48bLLsFc&feature=share.
After that, share your insight about the video in not more
than 5 sentences.Assigned in your Genyo account.
B. Recall a misunderstanding, a quarrel, or a fight between
you and another person (friend, sibling, parent, or relative).
Analyze why it happened and what caused it by looking at the
dimension(s) of communication that was (were) not properly
understood. Then recall how the problem was resolved.