13

Scenario 1: Creating Orders and

Planning Shipments in OTM

Entering Shipment Events

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 Scenario: Creating Orders and
Planning Shipments in OTM
Multi-stop: End Use
Business Modeling Order Management Transport Planning Shipment Execution
Orders Shipments Tendering

OTM Status OTM Status Shipments Events

Modify Shipments Visibility

© Mahindra Satyam 2010

 Objectives

After completing this lesson, you should be able to:

• Explain the use of shipment events
• Explain the difference between shipment events, OTM
events, and OTM statuses
• Enter shipment events into OTM

© Mahindra Satyam 2010

 What is a Shipment Event?

Service providers and other third parties can send real world
information about shipments to OTM using a shipment event.

A shipment event describes:

Type of Information Stored in
What has happened Status Code
Why it happened Status Reason Code
When it happened Date/Time
Where it happened Shipment stop number, location name, or
latitude/longitude

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 What is a Shipment Event?

Real World

Shipment
event

OTM

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 Shipment Events, OTM Events, and OTM Statuses

Type Explanation
Shipment events Carry shipment information from the real world into OTM. An automation agent sets
different OTM events and OTM statuses depending on what kind of shipment event
is received by OTM.

OTM events Describe what has happened to a business object and can trigger automation
agents or contact notification. OTM events may be created when a shipment event
is received by OTM.

OTM statuses Describe what has happened to its business object and can affect what you can and
cannot do in OTM. OTM statuses do not trigger anything to happen. OTM statuses
may be set when a shipment event is received by OTM.

Real world OTM

Status Code
Shipment OTM Event Other agents
Event Public Agent and
contact
Status Reason Code
OTM Status notification

© Mahindra Satyam 2010

 Quiz

Shipment events describe what has happened to a business

object and can trigger automation agents or contact notification.
1. True
2. False

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 OTM Response to Shipment Events

OTM responds to a shipment event by:

• Saving the shipment event
• Performing pre-programmed actions for certain shipment
events

For example, shipment events can contain information about a

shipment being delayed. OTM then:
• Saves the shipment event
• Re-calculates the estimated arrival and estimated
departure times for the remaining stops of the shipment

© Mahindra Satyam 2010

 OTM Response to Shipment Events

OTM displays different kinds of arrival and departure times on

each shipment stop:

Arrival/ Departure Before Actual Arrival After Actual Arrival Shipment Event
Time Shipment Event
Planned Reflects the OTM calculated Same as before the actual arrival
arrival/departure time. shipment event.
Actual Empty OTM sets the time to the time reported in
the shipment event.
Estimated Same as the planned OTM only re-estimates times for stops
arrival/departure time before the downstream from the location of the
shipment event. actual time. Stops upstream keep their
estimated times from before the shipment
event.
Appointment This value is unrelated so it can Same as before the actual arrival
be populated or not. shipment event. OTM does not update
appointment times based on actual times.

© Mahindra Satyam 2010

 Quiz

When actual shipment times are sent into OTM, what times are
updated on downstream shipments?
1. Estimated Arrival/Departure Time
2. Planned Arrival/Departure Time
3. Appointment Arrival/Departure Time

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 OTM Response to Shipment Events

1 2 3 4

Planned Arrival: Planned Arrival: Planned Arrival: Planned Arrival:

Estimated Arrival: Estimated Arrival: Estimated Arrival: Estimated Arrival:
Actual Arrival: Actual Arrival: Actual Arrival: Actual Arrival:

Planned Departure: Planned Departure: Planned Departure: Planned Departure:

Estimated Departure: Estimated Departure: Estimated Departure: Estimated Departure:
Actual Departure: Actual Departure: Actual Departure: Actual Departure:

© Mahindra Satyam 2010

 Guided Demonstration 1 Overview:
Entering Shipment Events and Viewing Stop Times
This guided demonstration reviews how to:
• Enter a shipment event as a service provider
• View affected stop times on the shipment as a transport
planner

© Mahindra Satyam 2010

 Practice 1 Overview:
Entering Shipment Events
This practice reviews how to enter a shipment event as a
service provider.

© Mahindra Satyam 2010

 Practice 2 Overview:
Viewing Stop Times on the Shipment
This practice reviews how to view affected stop times on the
shipment as a transport planner.

© Mahindra Satyam 2010

 Summary

In this lesson, you should have learned how to:

• Explain the use of shipment events
• Explain the difference between shipment events, OTM
events, and OTM statuses
• Enter shipment events into OTM

© Mahindra Satyam 2010