DHL express

TOPIC 2: THE COMPANY'S BACKGROUND Based on the company’s website

or annual report, your task is to present the following information to
introduce about your case company: Name, location, business field,
employee, mission, vision, value, business strategy.
DHL (short for Dalsey, Hillblom and Lynn) is a German company specializing in freight and
providing solutions for international logistics and contract execution. The company was founded in
1969 by Adrian Dalsey, Larry Hillblom, and Robert Lynn; and the initials D, H & L of the founders
are used to name the company DHL Express International.

• Providing domestic and

international standard parcel pick-
up, delivery and return solutions for
corporate customers. Furthermore,
DHL offers e-commerce logistics
and order processing in select
markets in the Americas, Asia-
Pacific and Middle East/Africa
regions.
• Main branches of DHL Vietnam:
• DHL HCMC Branch: Address: 63 Nguyen Trong Loi, Ward 4, Tan Binh, Ho Chi Minh.
• DHL Hanoi Branch: Address: Warehouse 3, Alley 152, Xa Dan 2 Alley, Dong Da, Hanoi
• DHL Binh Duong Branch: Address: 21 ICD Tan Cang Song Than, Thuan An Town, Binh Duong.
• DHL Dong Nai Branch: Address: National Highway 1A, Bien Hoa 1 Industrial Park, City. Bien
Hoa Dong Nai
• DHL Da Nang Branch: Address: 70 Thai Thi Boi, Thanh Khue, Da Nang
• DHL Vung Tau Branch: Address: 1A, Ho Quy Ly, Thang Tam Ward, City. Vung Tau
• DHL Long An Branch: Address: Vinh Loc 2 Industrial Park, Long Hiep, Ben Luc, Long An
• DHL Binh Phuoc Branch: Address: Minh Hung Industrial Park, Korea, Chon Thanh, Binh
Phuoc
• DHL Hai Phong Branch: Address: Nguyen Son Ha, Vinh Niem, Le Chan, Hai Phong
• DHL Can Tho Branch: Address: Pham Ngu Lao Street, Thoi Binh, Ninh Kieu, Can Tho
 DHL staff
*DHL currently has 3 divisions as follows:
-DHL Express
-DHL Global Mail
-DHL logistics

-Number of employees: more than 500,000

-Number of offices: more than 6,500
-Number of centers, warehouses and terminal warehouses:
more than 450
-Number of gates (Gateway): 240
-Number of aircraft: 420
-Number of transport vehicles: 76,200
-Number of countries and territories: more than 222
- Number of shipments per year: more than 1.5 billion VND
- Covered destinations: 120,000 yen
-Coverage: Global (over 99% global coverage)
Vision – What is DHL's mission?
Topic 5: We are living in a technology era. Everything in our life and business
today have something related to computers, machines, internet, or even big data,
artificial intelligence. Your task here is to illustrate how the case company have
utilised high-tech in its operations to boost business performance.
DHL's business growth is a
testament to the trust our
customers have with the
strength of the DHL network
and customer-focused spirit. As
a reminder, our strength is our
network and our staff.
DHL was the first to use robots in warehouses in North America. Self-driving
robots to assist with order picking can increase pick rates up to 200%, which
makes a lot of sense in a fast-moving, globalized e-commerce environment.