THE DIRTY

DOZEN
 Lack of
Communication
 Lack of
Communication
Lack ofmust communicate
Maintainers
Communication
with one another and explain what
has and has not been complete
when changing shifts
 Lack of
Communication
Mitigating the RISK
Properly use
Lack of
Ensure that maintenance
logbooks and Communication
personnel are discussing Never assume that the
worksheet to exactly what has been and work has been
communicate work needs to be completed to completed
the next shift,
accomplishment
Complacency
Complacency

Lack tend
People of to become
overconfident after becoming
Communication
proficient in a certain task, which
can mask the awareness of
dangers
 Complacency
Mitigating the RISK
Lack of
Always expect to Communication
Never sign off on
Always double check
find something something that you
your work
wrong did not fully check
 Lack of
Knowledge
Lack of Knowledge

In Lack
a worldofof ever changing
technology maintenance
Communication must
remain up to date on current
equipment and how to fix it
 Lack of Knowledge
Mitigating the RISK
Lack of
Ensure that the If you don’t know
Only fix parts that Communication
maintenance manual how to fix something,
you are trained to
you are using is up to ask for help from
fix
date someone who does
Distraction
Distraction

A distraction
Lack of could be anything
takes your mind
Communication off the task that
is being done. Any distraction
while working can cause us to
think we are further ahead in
the process that we actually are
 Distraction
Mitigating the RISK
Once returning to
Lack of
Never leave tools or
the job, go back Communication
Use a detailed parts lying around.
through all of the
checklist Secure them before
steps to ensure
leaving the area
where you left off
 Lack of
Teamwork
Lack of Teamwork

Personal
Lack ofdifference in the
workplace must
Communication be left at the
door. Organization emphasize
that a lack of teamwork can
ultimately effect the safety of
maintenance work
 Lack of Teamwork
Mitigating the RISK
Lack of
Discuss specific
Ensure that lines of duties when job
communication are CommunicationAlways
required more than
look out for
co-workers with
open between one person to
safety in mind
personnel eliminate any
question
Fatigue
 Fatigue
Occupations that an individual to
workLacklongof hours or stay up
overnight can lead to fatigue.
Communication
Fatigue can cause a decease of
attention and a deceased level of
consciousness which can be very
dangerous when conducting
maintenance
 Fatigue
Mitigating the RISK
Lack of
Be aware of the Eating healthy,
symptoms and look Communicationexercising and regular
Forfeit complex task
if you know you are
for them in yourself sleep patterns can
exhausted
and coworkers. prevent fatigue
 Lack of
Communication
 Lack of
Resources
Lack of Resources

When
Lackthere
of is a lack or
resources available
Communication to properly
fix something, a decision
should be made to cease
maintenance until the proper
parts are available
 Lack of Resources
Mitigating the RISK
Maintain a sufficient Lack of
Never replace a part
supply of parts and
order any Communication
with one that is not Preserve all
compatible for the equipment through
anticipated parts
sake of getting the job proper maintenance
before they are
done
required
Pressure
 Pressure

Pressure
Lacktoofget things repaired
is always
Communicationpresent in aviation.
Maintenance must not let the
pressure of the time constraints
get in the way with safety
finishing a repair.
 Pressure
Mitigating the RISK
Lack of
Communicate if you
think you will need
Ensure that the CommunicationAsk for extra help if
more time to
pressure is not self
complete a repair time is an issue
induced
rather than rush
through it
 Lack of
Assertiveness
Lack of Assertiveness

LackLackof assertiveness
of in failing
to alert others
Communication when something
does not seem right, can result
in many fatal accidents. Do not
let something that you know is
wrong continue by ignoring that
it is there
 Lack of Assertiveness
Mitigating the RISK
Lack of
Provide clear Allow co-worker to
feedback when a Communication
Never compromise give their opinions
risk or danger is your standard and always accept
perceived. corrective criticisms.
Stress
 Stress

Lack of
Stress is the subconscious
Communication
response to the demand placed
on a person
 Stress
Mitigating the RISK
Lack of Healthy eating,
Discuss with a
Take time off or a Communication
co=worker and ask
exercise, and a
short break if you sufficient amount of
them to monitor your
are feeling stressed rest can reduce stress
work
levels
 Lack of
Awareness
Lack of Awareness
After completingg the same
task multiple
Lack of times maintainers
can develop
Communication a lack of awareness
for what is around them.
Common sense and vigilance
tend to not be present because
they have complete the sane
task so many times
 Lack of Awareness
Mitigating the RISK
Lack of
Check to see if what
you are working on Communication
Always ask co
Even if you are
highly proficient in a
conflicts with an
worker to check your task, always have
existing
work someone check your
modification of
work
repair
Norms
 Norms
Norms is short for “normal” or
theLack
way of
things are normally
done. They
Communication are unwritten rules
that are followed or tolerance
by most of the organization.
Negative norms can detract
form the established safety
standard and cause an accident
 Norms
Mitigating the RISK
Lack of
Ensure that
Communication
Be aware that just The easiest way of
because it seems accomplishing
everyone follows
normal does not make something may not be
the same standard
it correct the standard
In this picture in what factor in the dirty dozen, it included?

Lack of
Communication