SITUATIONA

L
LEADERSHIP
AND
SERVANT
LEADERSHIP
 SITUATIONAL LEADERSHIP

The situational theory of leadership refers to

those leaders who adopt
different leadership styles according to
.
the situation and the development level of
their team members.
Situational Leadership Theory, or the Situational
Leadership Model, is a model created by Paul
Hersey and Ken Blanchard, developed while
working on Management of Organizational
.
Behavior. The theory was first introduced in
1969 as "life cycle theory of leadership".
FOUR STYLES OF SITUATIONAL LEADERSHIP

01 02 03 04

DIRECTING COACHING SUPPORTING DELEGATING

 01
DIRECTIN
G
 isthe initial or basic level of
leadership style.
02
COACHING
is for followers who have developed some
competence along with an improved
commitment.
 03
SUPPORTI
NG
addresses the follower who is now
competent at the job, but remains
somewhat inconsistent and is not yet
fully committed. 
04
DELEGATI
NG
to create a follower who feels fully
empowered and competent enough to
take the ball and run with it, with
minimal supervision. 
 SERVANT LEADERSHIP
Robert K. Greenleaf first coined the phrase "servant leadership" in
his 1970 essay, "The Servant as a Leader."
Servant leadership is a management style in which you lead by
putting the needs of your team first. Servant leaders believe that when
their team members feel personally and professionally fulfilled, they
produce higher quality work more efficiently and productively.
 How to Become a Servant Leader

01 02 03 04
01

DIRECTING COACHING SUPPORTING DELEGATING

 How to Become a Servant
Leader
01
02
LISTENING
You'll serve people better EMPATHY
when you make a deep Servant leaders strive to
commitment to listening understand other people's
intently to them and intentions and perspectives.
understanding what they're
saying.
 How to Become a Servant
Leader
03
HEALING
04
This characteristic relates to SELF-AWARENESS
the emotional health and Is the ability to look at yourself,
"wholeness" of people, and think deeply about your emotions
involves supporting them and behavior, and consider how
both physically and they affect the people around you
mentally. and align with your values.
 How to Become a Servant
Leader
05
06
PERSUASION
Servant leaders use CONCEPTUALIZATION
persuasion – rather than This characteristic relates to your
their authority – to ability to "dream great dreams,"
encourage people to take so that you look beyond day-to-
action. day realities to the bigger picture.
 How to Become a Servant
Leader
07
08
FORESIGHT
Is when you can predict STEWARDSHIP
what's likely to happen in the Is about taking responsibility
future by learning from past for the actions and
experiences, identifying performance of your team,
what's happening now, and and being accountable for the
understanding the role team members play in
consequences of your your organization.
decisions.
 How to Become a Servant
Leader
09 10
COMMITMENT TO THE BUILDING COMMUNITY
GROWTH OF PEOPLE The last characteristic is to do
Servant leaders are with building a sense of
committed to the personal community within your
and professional organization.
development of everyone on You can do this by providing
their teams. opportunities for people to
interact with one another
across the company..
LINKS/SOURCE:
- https://johnkwhitehead.ca/situational-leadership/
- https://situational.com/blog/the-four-leadership-styles-of-situational-leadersh
ip
/
- https://
www.indeed.com/career-advice/career-development/servant-leadership
https://www.mindtools.com/pages/article/servant-leadership.htm
THANK YOU
FOR
LISTENIN
G!