CHAPTER

TRAV
5
DOCUMENTATIO
EL
N
QU AIRPLANE TRAVEL IS NATURE'S
WAY OF MAKING YOU LOOK
LIKE YOUR PASSPORT PHOTO

OTE
- AL
GORE

TRAVE L DOCUM ENTATIO N

 A memorable motto or phrase used in
a

clan, political, commercial, relogious,

CHAPTERV

SLOGAN and other context as an expression of

an idea or purpose with the goal of

persuading members of the public or a

more defined target group.

 7 TIPS TO HELP YOU
CREATE CATCHY
SLOGAN
1. Keep it short and simple.
- keep your slogan under 9 or 10 words
2. Be consistent.
-Consistent branding is key wether you're a small business or household name
3. Focus on what makes you different.
- figure out what your unique selling proposition is and use it.
4. Make it timeless.
- good slogans use wording that can stand the test of time.
5. Ensure it can stand alone.
- your slogan shoudn't be mistery.
6. Consider your target market.
- you need to consider if your customers are local, national or international.
7. Get input.
- being creative is tough job, but their are ways to avoid going it alone.
 ASI
SLOGANS
A
Brunei: A Kingdom of
Unexpected Treasures
China: China Like
Never Before
India: Incredible India
Japan: Endless Discovery
South Korea: Imagine
Your Korea
Philippines: Its More Fun
in The Philippines
Taiwan: The Heart of Asia
 AFRIC
S L O G AA
NS
Algeria: Tourism
for Everybody
Egypt: Where It All
Begins Cameroon: All of
Africa in One Country
Kenya: Magical Kenya
Namibia: Endless Horizons
South Africa: Inspiring
New Ways
 NORTH
AMERIC
A
SLOGANS
Canada: Keep Exploring
Mexico: Live It to Believe It
USA: All Within Your
Reach The Bahamas: Life
is Grand
 AUSTRALI
A
SLOGANS
Australia: There's
NOTHING like Australia
New Zealand: 100% Pure
Solomon Islands: Seek
The Unexplored
 EUROP
E
SLOGANS
Belgium: The Place to Be
Denmark: Happiest Place on
Earth
France: Rendez Vous En
France
Germany: Simply Inspiring
Ireland: Jump Into Ireland
Netherlands: The Original
Cool
Portugal: Europes West
Coast
 SOUTH
AMERIC
A Beats to Your
SLOGANS
Argentina:
Rhythm
Brazil: Brasil - Sensational!
Colombia: Colombia is
Magical Realism
Ecuador: All You Need is
Ecuador
Paraguay: You Have to
Feel It
Uruguay: Uruguay Natural
Venezuela: Venezuela Is
Your Destination
 HISTORY O F PA S S P O R T
- Passport is an important part of the Chinese Bureaucracy as early as
Western Han and in Qin Dynasty
- They required such details as age, height, and bodily figures
- The passport is known as "Zhuan"
- In Medieval Caliphate, they used a passport known as " Bara'a"
( "zakah" for Muslims and "jizya" for Dhimmis)
- King Henry V of England is credited with having invented what
some consider the first passport in the modern sense.
- Earliest record found in 1414 Act of Parliament
1540: Granting travel documents in England became a role of Privy
Council of England.
WWI: Europeans introduced border passport requirements for
security reasons
1914: The British Nationality and Status of Aliens Act was passed
clearly defining notion of citizenship and creating a booklet form of the
passport
PA S S P O R T

-A F O R M A L D O C U M E N T I S S U E D B Y A N
A U T H O R I Z E D OFFICIAL OF A C O U N T R Y TO
O N E OF ITS C I T I Z E N S THAT IS U S U A L L Y
N E C E S S A R Y FOR EXIT F R O M A N D RE-
E NT R Y TO THE COUNTRY.

- A L I C E N S E I S S U E D BY A C O U N T R Y
P E R M I T T I N G A FOR E IGN C IT I ZE N TO P A S S
OR TAKE G O O D S T H R O U G H ITS
TERRITORY.

-A D O C U M E N T OF IDEN T IFI CA T IO N
R E Q UI R E D BY L A W TO BE C A R R I E D B Y
P E R S O N S R E S I D I N G OR T R A VE LL I N G
W I T H I N G A COUNTRY.
 PAGE
13

GENERAL
R E Q U IR EMENT S
- PERSONAL APPEARANCE
- CONFIRMED APPOINTMENT
- FOR N C R - B A S E D APPLICANTS:
PRINTED APPLICATION FORM
D O WN L O A D E D FROM DFA
APPOINTMENT SYSTEM
- B I R T H C E R T I F I C A T E IN S E C U R I T Y
P A P E R (SECPA) O R C E R T I F I E D T R U E
C O P Y O F B C I S S U E D B Y L O C A L CIVIL
R E G I S T R A R (LCR)
- VALID PICTURE ID'S A N D
SUPPORTING DO CUME NT S
TO P R O V E IDENTITY.
 - AN E N D O R S E M E N T M A D E O N
A P A S S P O R T BY THE PR OP E R

W HAT
VIS AAP P LIC ATIO N

A U T H O R I T I E S D E N O T I N G THAT
IT H A S B E E N E X A M I N E A N D
THAT THE B E A R E R M A Y

IS PROCEED.

- A S I G N I T U R E OF F O R M A L

VISA?? A P P RO V A L BY A S U P P E R I O R
UPON A DOCUMENT.
 COMMON TYPES OF VISA
1. S I N G L E E N T R Y V I S A
2. M U L T I P L E E N T R Y V I S A
3. B U S I N E S S VISA
4. TOURIST VISA
5. RESIDENCE VISA
6. WOR K VISA
7. ELECTRONIC VISA
 DSWD
CLEARANCE
Abandoned Minor Applicant
•Court order awarding guardianship of the abandoned
minor applicant or substitute parental authority
•D S W D Travel Clearance

Legally Adopted
•Original and Certified True Copy (CTC) of the P S A amended Birth
Certificate
•Certified True Copy (CTC) of the Court Decision or Order on
Adoption and Certificate of Finality
•D S W D Clearance for minor applicant, if travelling with the person
other than the adopting parents.
 DSWD
CLEARANCE
Incase The Applicant is For Adoption by Foreign Parents
• Certified True Copy of the Decree of Abandonment of Child
•P S A Death Certificate of the child's parents or the Deed of
Voluntary Commitment Executed after the birth of the child
•Endorsement of Child to the inter-country Adoption Board by the
D S W S •Authenticated Birth or Foundling Certificate

Minor Applicant W h o s e Parent or Annuled/Divorce

•Court Order Awarding Guardianship of the minor applicant
or substitute parental authority
•D S W D Travel Clearance
•P SA Marriage Certificate with annotation or Nullity or
Annulement Decree
 DSWD
CLEARANCE
Minor Applicant whose Mother is Likewise a Minor
• Personal Appearance of mother and maternal grandparent/s
• P S A Birth Certificate of minor applicant and mother
•Affidavit of Support and Consent executed by the maternal
grandparent/s indicating the name of the travelling companion
•D S W D Clearance if minor will be travelling with the person other
than the maternal grandparent/s
•Proof of identity of mother and maternal grandparent/s (Please
refer to List of Acceptable IDs)
• Click here to request for P S A Marriage Certificates online
• Call (02) 737-1111 for P S A Marriage Certificate
 GENERAL RULES OF
TICKETING
Briefing before Ticket Release:
O N C E THE TICKET H A S B E E N COMPLETED, THE
F O L L O W I N G S T E P S S H O U L D BE F O L L O W E D W H E N
H A N D L I N G OV E R THE TICKET TO THE P A S S E N G E R
1.Review the flight itinerary with the passenger.
2.Inform the passenger of the restrictions of the ticket, if
any, such as validity, rebooking penalties, endorsable, etc.
3.Advise the passenger of his free baggage allowance for
checked in baggage, as well as carry-on baggage.
4.Advise the check in time, departure time and departure
terminal.
5.Recap the seat number that has been confirmed, as well as
any special meal requested.
 GENERAL RULES OF
TICKETING
6.Check the passenger's required documents, if any, and
provide additional pertinent information if necessary.
7.Remind the passenger of the terminal fee that has to be
paid after check in.
8.Remind the passenger to keep all his boarding cards and copy
of electronic ticket in case his air miles are not credited to his
account.
9.Remind that passenger that reconfirmation is usually not
required but it is best to always reconfirm onward/return
bookings.
10. Wish the passenger a pleasant trip!
 EACH PASSENGER INCLUDING
AN INFANT M U S T BE I S S U E D
A S E P A R AT E TICKET.

I SSUANCE
E N S U R E THAT THE

OF RELEASE PASSPORT/LD NAME MATCHES

THE N A M E I N D I C A T E D O N THE
TICKET.

OF TICKET
E N S U R E THAT Y O U R P N R H A S
BEEN FINALI ZE D AND
FLIGHT DE TAI L S S A M E A S IN
TICKET
 C AS H

Travelers Checks
FORMS OF Must be counter signed in the
presence of the ticketing agent or

PAYMENT: cashier
Compare the signature with the
Passport/identification of the
owner of travelers checks.

C RE D IT C A R D S
PROCEDURE TO FOLLOW
WHEN ACCEPTING
CREDIT CARDS:

1.Verify that credit card is signed.

2.Check the validity/ expiry of credit
card.
3.Compare the signature the
cardholder with the passport
4.Obtain an approval code from
credit card company before releasing
ticket.
5.Verify card number on charge slip.
Phonetic
Alphabet
P H O N E T I C A L P H A B E T S U S E D IN THE AIRLINE A N D HOTEL
I N D U S T R Y TO M A K E S U R E THAT E A C H LETTER IN ALL
N A M E S GI V E N IS C O R R E C T L Y S P E L L E D

A-ALP H A L - LI MA
B- M-MAMA
B RAVO N -N AN C Y
C-CHARLIE O-
D - D E L TA OSCAR
E-ECHO Q-QUEEN
F- FO X TR O T/ FA TH E R R-
G-GOLF ROM EO
H -H OT E L S - S IE R R A /
I- IN D IA S U G A R T -T A N GO
J- X-X-RAY
JA C K Y-
K-KILO YAN KEE
Z-ZEBRA

5.9 PNR, AIRPORT CODES, AIRLINE CODE,
COUNTRY CODES
Pas s e nge r N a m e Record (PNR)
-presents a clear record of each
customer's travel a n d / o r other
requirements and contains all
the
information necessary to enable
reservations to be pr o c e sse d and
controlled
R E S E R V A T I O N S A RE M A D E FOR THE
FOLLOWING
AIRLINE SEATS
W A T E R T R A N S P O R T A T I O N - CRUISE ,
FERRIES
L A N D T R A N S P O R T A T I O N - BUS. RAIL, C A R
RENTALS AIRPORT TRANSFERS
A C C O M M O D A T I O N S - H O T E PE N S I O N ,
INN,ETC
TOURS
C O N V E N TIO N / C O N FE R E N C E S
SPORTING EVENTS
STAGE ENTERTAINMENT
 E LEMENTS OF PNR
1. N U M B E R OF P A S S E N G E R S
2. N A M E OF P A S S E N G E R S
3. F L I G H T / C A R / H O T E L S E G M E N T S
4.C O N T A C T OF P A S S E N G E R AT ALL S T O P O VE R
POINTS
5. C O N T A C T OF TRAVEL A G E N T
6. OPT ION TO I S S U E TICKET
7.S U P P L E M E N T A R Y S E R V I C E E L E M E N T S U C H A S
MEALS, SE AT
8. A D V A N C E P A S S E N G E R I N F O R M A T I O N
9. ARRIV AL I N F O R M A T I O N
10. AUX ILIAR Y S E R V I C E E L E M E N T
11. S I G N C O D E
12. R E C O R D L O C A T O R
 C OMMON RESERVATION COD
ES
( NN ) NEED N E W RESERVATION
( XX ) C A N C E L
( LL ) A D D TO W A I T L I ST
( S S ) SEAT S O L D
( KK ) C O N F I R M I N G / C O N F I R M E D
( N O ) N O AC T I O N TAK E N
( U U ) H AVE W A I T L I S T E D
( HK ) H O L D I N G C O N F I R M E D NEED/REPLYPENDING
( HL ) H O L D I N G W A I T L I S T
( HN ) HOLDING ( RR ) R E C O N F I R M E D
( FS ) FREE S A LE B A S I S
( XL ) C A N C E L F R O M W A I T L I S T
( UNFIT ) NOT O P E R A T I N G C A N C E L L E D
( U C ) U N A B L E TO C O N F I R M
( HX ) C A N C E L L E D D U E TO OPTION
 H OTEL CODE
S
( S G L B ) S I N G L E R O O M W I T H BATH

( D B L B ) D O U B L E R O O M W I T H BATH

( DBLS ) DOUBLE ROOM WH O SHOWER

( T W N ) T W I N R O O M W I T H BATH

( TW N S ) TWIN ROOM WITH SHOWER

( TRPB ) TRIPLE R O O M W I T H B U S

( T W I N B / X ) T W I N R O O M W I T H EXTRA
BED