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QI models in Ethiopian

context
Federal Ministry of Health of Ethiopia
Outline
• Introduction
• QI models in Ethiopian context
• KAIZEN as entry point for all QI initiatives
• MODEL FOR IMPROVEMENT for driving all QI initiatives
PSEUDOINNOVATIONS
Different QI
models by different
countries and
organizations

But all with the


same concept
PSEUDOINNOVATIONS

• The “repeated presentation of an essentially similar set of QI ideas and


methods under different names and terminology.”

• “Organizations need a ‘constancy of purpose’:


• Alternating between different QI methods has not lead to sustained improvement.”
- Walshe K (2009) Pseudo-innovation: the development and spread of healthcare QI
methodologies
Pseudo-innovations: a need to harmonize

Advantages Disadvantages
• Foster innovation and competition • Fragmentation
• Duplication of effort
• May create a diverse community • Confusing for front line staff
of practice
• Difficult for managers
• Hard to monitor and evaluate
• Hard to oversee and enforce standards
• May undermine country ownership
QI models – Ethiopian context

None is superior
over the other
Pseudo innovations

KAIZEN
Ethiopian
MODEL FOR
NQS IMPROVEEMNT
Key foundation of NQS –
leveraging all three core QI models
elements of quality in a
holistic way

Kaizen

Model for improvement


Quality score gaps KAIZEN (5-S) Work Environment
1. SORT Improvement
Feedbacks
2. SET • Improved efficiency
Benchmarking 3. SHINE • Service provider oriented
4. STANDARDIZE
Training  
5. SUSTAIN

Better Quality Service


C Client

Q oriented

Sustain
Scale up
I
Why kaizen and model for improvement
promoted than others?
• Useful for both process and product improvement
• Applicable to all types of organizations
• Applicable to all groups and levels in an organization
• Facilitate use of teamwork
• Encourage planning based on theory
• Emphasize and encourage iterative learning process
• Give a way to empower people in the organization to take action
KAIZEN : 5-S as
QIan entry point for all QI
models
• a way of organizing and managing the workspace and
Kaizen (5-S) work flow with the intent to improve efficiency of work

5S in by
• eliminating waste
• improving flow and
“mind”
as entry point for all • Improving processreasonableness
reducing process reasonableness
QI
and • SEIRI, SEITON, SEISO, SEIKETSU, AND
SHITSUKE
“brain” • SORT - remove unused stuff (unnecessary / may
or may not be necessary / necessary)
• SET - proper orderliness
“5S in mind • SHINE - cleanness
and brain” • STANDARDIZE - set up norms & equalization
• SUSTAIN – consistent practice of 5S
MODEL FOR IMPROVEMENT – driving all
QI initiatives
Components of Model for improvement
1. Three questions 2. PDSA cycle
• A cycle for learning and improvement
a. What are we trying to accomplish?
• promotes a trial and learning approach to
b. How will we know that a change is improve efforts
an improvement? • Used for
c. What changes can we make that • Learning
will result in an improvement? • Develop changes
• Test and implement changes
6S in
Ethiopian QI
STANDARDIZE STUDY
EHSTG Problem statements
model
HSTQ KPI, HMIS…

SET
Aim statement
Measures
Change ideas

SPREAD SOLVE
SUSTAIN Kaizen
EHIAQ
PDSA
Thank you!

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